Project report on tata telicomunication

A Project Report On In-Building Solution With reference to Commercial building Submitted to NIS Academy And VIOM NETWORKS LTD. PRAHLAD NAGAR, AHMEDABAD Under the guidance of Under guidance of: Mr. BHUPENDRA KAUSHIK Mrs. SMITA IYER BD-HEAD CENTRE MANAGER VIOM NETWORKS LTD. NIS ACADEMY Submitted by Mr. Nisarg H. Patel, Mr. Sanket Patel, Mr. Ritesh P. Sajaya, Mr. Satish Mangroliya (An initiative of NIS SPARTA Ltd., A Reliance ADA Group) Opp:-jainderasar, near: -navrangpura bus stand, AHMEDABAD. January-February 2011 DECLARATION We, Mr. Nisarg Patel, Mr. Ritesh Sajaya, Mr. Sanket Patel and Mr. Satish Prajapati are the students of MBA-Applied Management, NIS ACADEMY, affiliated to Annamalai University, Ahmedabad. Hereby declare that this project report is a result of our efforts. We also declare that all the information collected from Primary and various secondary sources has been duly acknowledged in this project report. DATE SIGNATURE_______________ Mr. Nisarg Patel DATE SIGNATURE_______________ Mr. Ritesh sajaya DATE SIGNATURE_______________ Mr. Sanket Patel DATE SIGNATURE_______________ Mr. Satish Mangroliya ACKNOWLEDGEMENT A Project Report is never successfully completed without the guidance from appropriate person. So, now it is the right time to express my sincere gratitude towards all those, who have helped me to complete the project. We would like to thank to the Circle Head Mr. C.P.Patel, Mr. Bhupendra Kaushik (BD—Head) and Academic Director Mr., Ajay Shad and Centre Manager Ms. Smita Iyer, who has given me the opportunity. We are very much grateful to External Guide Mr. Nikhil Jani and also Ms. Kanchan Komerwar (Circle Head – HR) whose guidance and support helped me to complete this project successfully. Without their Guidance the work would never been completed. We are highly indebted to all the staff members of VIOM Network Ltd. Who were directly or indirectly associated with me. [Mr. Nisarg Patel] [Mr. Ritesh sajaya] [Mr. Sanket Patel] [Mr. Satish mangroliya] PREFACE The main objective of practical training is to develop practical knowledge and awareness about industrial environment and business practices in the students as a supplement to theoretical studies of administration and management in specific area of Marketing. It increases the skills, abilities and attitude to perform specific job in industrial environment We got golden opportunity to visit and complete our Forty Five Days training at VIOM Networks Ltd. We got a chance to see the functioning of IBS Activity of Marketing Departments and imbibe a lot learning of subjects This is very important and beneficial as it cultivates in the students sense of professionalism and makes them ready to face the real life challenges in their respective futures. Thus a student gets theoretical aspects in class room and how these are implemented in practical training in industry. Coverage ,[object Object],center-485775 History of Viom Viom Networks, a joint venture between Tata Teleservices and Quippo, a Srei Group Enterprise, is the pioneer in the Shared Passive Telecom Infrastructure industry in India. The company was set-up with a mission to provide innovative shared telecom infrastructure solutions leveraging world-class technologies to all telecom service providers.Having pioneered the concept of telecom infrastructure sharing with less than 100 towers in 2005, Viom Networks today has become the world’s largest independent telecom infrastructure company with a portfolio of over 38,000 towers across all 22 telecom circles in the country, and with plans of rolling out nearly 20-25,000 additional towers in the next two years while targeting a tenancy ratio of 2.5x. The company has by far the highest tenancy of over 2.2x per tower. It is also the strongest player in neutral host shared In-Building Communication Solutions (IBS).In 2009, Quippo Telecom Infrastructure Limited (QTIL) announced its partnership with Tata Teleservices Ltd. (TTSL) with the merger of their passive infrastructure businesses, resulting in the formation of Viom Networks. The company further strengthened its leadership position with the acquisition of the tower arm of Tata Teleservices (Maharashtra) Limited in early 2010.With innovation and customer centricity at the core of the business strategy, Viom Networks has been setting precedents and leading from the front in developing and offering innovative and cost effective solutions to the telecom operators. These shared solutions help the telecom operators in saving costs through reduced capex and opex, at the same time result in faster roll-out of their services in the respective markets. The innovative solutions such as IBS and BTS Hotels are going to further strengthen the product portfolio of Viom Networks in the future. As a responsible corporate, Viom Networks has also undertaken various initiatives to conserve energy and the environment. The company has already made sizeable investments in R&D activities to tap alternate energy sources such as solar energy, fuel cells, fuel saver catalysts and CNG to save energy, that have resulted in offering energy related cost benefits to the operator partners. The company has also become the first telecom infrastructure company in India to receive the ISO 14001 and OHSAS 18001 certifications for successfully implementing and incorporating international standards of Environment Management System (EMS) and Occupational Health & Safety Management System (OHSAS) initiatives as its corporate way of life.With a vision to be the “Most Admired Telecom Infrastructure Company Globally’, the company has received strong support from reputed investors such as IDFC Private Equity, Macquarie SBI Infrastructure Fund, GIC Singapore (owned by the Singapore Government), Oman investment Fund (OIF) - an investment arm of the Government of the Sultanate of Oman, Roaring Investments Pte. Ltd., Geraldton Finance Ltd. and AMP Capital. What does Viom Do? Offer innovative plug-and-play facility to the customers Offer services from Site acquisition, site build-up, statutory permission, equipments to a complete range of accessories Constant R & D to ensure customized, comprehensive yet cost efficient solutions 24x7 operations and maintenance services Uninterrupted service through professionally managed security services Work Culture @ Viom The Work Culture at Viom Networks is defined by the compassion of its employees and the core values of the organization that include: Customer centricity Respect for people Integrity Stakeholder value enhancement Professional entrepreneurship Passion for excellence Vioms Employees Are Their Greatest Assets The greatest asset a company can have is not its financial capital, not its physical assets, not the number of products/services it offers, but its employees. Imbibing the spirit of this saying, we at Viom invest a great deal in our human capital, entirely convinced that it is only a perfectly engaged and empowered workforce that will help us achieve our vision of being the Most Valuable And Independent Telecom Infrastructure Company Offering Integrated Value Added Services.We expect all our potential employees to think innovatively and dream big, while having the necessary skills and temperament to translate them into reality. Ours is a strong team of fun, friendly and hard working employees raring to take the company to levels of unprecedented success by stretching themselves that little bit more.As an employee of Viom, you can look forward to a friendly and dynamic work environment, exciting career and personal advancement opportunities, a healthy work-life balance, plus the chance to work as a part of one of India's first and leading Telecom Infrastructure Company. Viom Tower Portfolio Viom’s vast tower portfolio comprises of self supporting Latticed Towers, Monopoles and Rapid Deployment Towers (Cell-On-Wheel). Entire tower portfolio is pre-engineered for accommodating multiple telecom operators and optimally designed for various parameters like height, wind speeds (140Kmph to 200Kmph), terrain, space available for site built-up, speed of erection etc. These towers have been designed to withstand various combinations of loading consisting of antenna loading, wind loading, seismic loading and self load of the structure in accordance to the relevant Indian Standards & Safety Factors. Towers designs are approved by Central Power Research Institute (CPRI), Structural Engineering Research Center (SERC) & Indian Institute of Technology (IIT). Various types of RF & MW Antenna and Tower Top BTS can be easily mounted on these towers. Safety and ease of climbing for the maintenance team are the prime factors considered while designing these towers. Towers are provisioned with adequate working space at working platform levels, Climbing Ladder with safety hoops, adequate number of rest platforms, Cable Ladder & Lightening Protection System. The material being used is mild steel or high tensile steel. Entire structure is hot dipped galvanized to provide weather protection against rusting. Depending on the placement, towers or poles are broadly categorized into two types - Ground Based or Roof Top. Various Types of Self Supporting Towers & Poles – Tower TypeConfigurationTower Section TypeGround Based (30m to 110m)Square Angular TowersTriangular Hybrid TowersTriangular Tubular TowersMonopolesRapid Deployment TowersAngularTubular & AngularTubularSingle PolygonalAngularRoof Top (3m to 30m)Square Angular TowersTriangular Hybrid TowersSix Legged Hybrid DeltasTriangular Tubular TowersPolesAngularTubular & AngularTubularTubular & Angular To ensure highest standards of quality, Viom has established fool proof Quality Assurance & Quality Control processes and quality is monitored at all the stages during manufacturing, construction, installation and operation & maintenance. center-476250 About Vision and Mission of Viom Networks Limited Vision Vision to be the “Most Admired Telecom Infrastructure Company Globally’ Viom telecom infrastructure sharing with less than 100 towers in 2005, Viom Networks today has become the world’s largest independent telecom infrastructure company with a portfolio of over 38,000 towers across all 22 telecom circles in the country. And with plans of rolling out nearly 20-25,000 additional towers and IBS in the next two years while targeting a tenancy ratio of 2.5x. Mission Viom Networks, a joint venture between Tata Teleservices and Quipped. A Srei Group Enterprise is the pioneer in the Shared Passive Telecom Infrastructure industry in India. They with a mission to provide innovative shared telecom infrastructure solutions leveraging world-class technologies to all telecom service providers. center-323850 Viom Networks Becomes the First Indian Telecom Infrastructure Company to Receive ISO 14001 & OHSAS 18001 Certification Certification highlights company’s commitment to international standards of Environment, Health & Safety initiatives New Delhi, Tuesday, October 12, 2010:- Viom Networks (formerly Quippo-WTTIL), world’s leading independent telecom infrastructure company, has become the first Indian telecom infrastructure company to receive the ISO 14001 & OHSAS 18001 certification. The certification has been awarded to the company for successfully implementing and incorporating international standards of Environment Management System (EMS) and Occupational Health & Safety Management System (OHSAS) initiatives as its corporate way of life. The certificates were handed over to Mr. Arun Kapur, CEO, of Viom Networks by Mr. Paul House, Managing Director, SGS India and Mr. Shashibhushan Jogani, Director Systems & Service Certification, SGS India. SGS is the world’s leading systems and services certification company. About the certifications: ISO 14001:- is an Environmental Management System framework designed to identify and manage the Environmental Risk resulting from the operational aspects and their resulting Impacts. The Management standard focuses on all the impacted parties and helps in a system approach to improve the emergency preparedness of an organization and build an overall safe work environment. OHSAS 18001:- is an international occupational health and safety management system standard. This Management System standard focuses on the Employees, Partners, Visitor and other Human Assets to ensure their safety. Definition “The Full-Form of IBS is In-Building Solution, and IBS is a device which helps in network solutions in the buildings” Over view of IBS Today’s wireless environment is comprised of various air interface technologies and frequency bands. Each one can have a profound effect on the ultimate performance of any new network, especially in-building wireless networks. Understanding how the RF environment outside affects the network performance inside is just as important as knowing how to design around it. At Andrew Solutions, we’re one step ahead. Introducing the i.Walk In-Building Network Design and Testing Solution. i.Walk™ represents an evolutionary new concept in the design and testing of today’s in-building wireless networks. It is the industry’s first out-of-the-box testing solution that provides mobile operators, wireless OEMs, system integrators and their RF engineers all the tools needed to survey the building’s RF environment, ensure an efficient Distributed Antenna System (DAS) design, and enable ongoing network integration and optimization. The i.Walk solution consists of the Invex.NxG® in-building test and measurement software on CD, hardware license key, and i.Scan™ digital scanning receiver all housed in a rugged transport case. A touch screen palmtop computer pre-loaded with the Invex.NxG in-building application is available as an option. The entire solution is supported by Andrew, an industry leader in wireless network design, measurement and testing solutions. The i.Walk Solution Comes Complete with: The Invex.NxG in-building test and measurement software Optional palmtop computer with USB hardware license key The i.Send portable signal transmitter, complete with carry case and accessories i.Scan digital scanning receiver Survey the Existing RF Environment The most critical step in the design of your in-building wireless network may just be the very first one—before the first cable is laid or the first link is designed. By surveying the RF environment of any building, i.Walk can reveal sources of interference and areas of poor or no coverage; key information that factors into your network design and antenna location. Using i.Walk to survey the RF environment of an existing building is easy. The user simply connects the i.Scan digital receiver to the i.Walk palmtop computer and sets it to the desired frequency bands. Than, following a walk route that is superimposed on top of the building’s floor plan, the user takes RF readings. Once the survey is completed, the log file can be analyzed and the results used to create the most efficient DAS design. Verify Proper Design By verifying that the DAS will perform as designed, before installation, i.Walk can maximize CAPEX savings and minimize disruption. We all know the costs and impact of redesigning an installed DAS system has to the hotel guests, shoppers, etc. that are in the facilities where the DAS system was installed. To verify the design, the user connects the i.Send transmitter to the desired antenna which is positioned on a tripod as per the DAS design. The transmitter is set to the desired frequencies and power and is switched from “Stand By” to ”Transmit” mode via a Wi-Fi connection. The user than uses a palmtop computer and the i.Scan receiver to collect the signal measurements. The insane mobile transmitter can be customized to emulate GSM and WCDMA RF standards at a wide variety of frequencies, and power settings. This test is repeated for each antenna position, so that the performance of the entire network can be verified. The i.Walk system can also be used around the exterior of the building to determine the amount of RF leakage, which is a key to increasing network efficiency and reducing OPEX costs. Integration and Optimization Once the in-building network design is verified and the network installed, i.Walk is an invaluable tool in making sure the network meets system requirements and is optimized for the best performance. Periodic walk tests can help ensure that the network is performing as designed and that the impact of the surrounding RF environment is minimal. The results of these walk tests should form part of the network documentation. How IBS create Indoor Coverage System With the public wireless cellular systems and the need of calling and talking from everywhere a real challenge for all operators is to cover large indoor areas such as Shopping, malls, buildings, parking lots, etc. This indoor coverage was made possible by using microcells, repeaters and bi-directional amplifiers which are connected to small discreet antennas displayed in strategic spots to capture and send signals from inside to outside. Typical example of indoor distribution with discreet antennas. Outdoor antennaRepeaterCouplerIndoor antennaLevel 3Level 2Level 1738 749738 573 Omnidirecional Antennas Omni antennas radiate a constant power across the full azimuth. Disturbances of the free-field conditions therefore have a particularly intensive influence on the horizontal radiation pattern of the antenna. This means that a real circular horizontal pattern can only be created if the antenna is mounted on the tip of a mast. Mounting on the side of a mast, which usually consists of a good reflecting material (steel, concret), changes the pattern considerably. Decisive factors are the spacing between the mast and the antenna as well as the mast dimensions. Photos of IBSPhotos of IBS Omni Antenna Penal Antenna left-10795RTT Benefits of IBS Better coverage, enhanced revenue Improved coverage and capacity inside the building will increase revenue for the operators and give an edge over the competition. In-building solutions enable quick payback on investments and are measured in terms of higher traffic volumes and revenues, which otherwise would have been lost. By offloading traffic from macro cell networks, In-building solutions ensure a higher quality of service with fewer dropped calls. Shared infrastructure IBS sharing reduces the total cost of ownership, since both the investment cost and the maintenance expenses are shared among several operators. With only one set of antennas and faster rollout, it offers tremendous benefits to the operators, without comprising the aesthetics of the building. Future proof Shared IBS support next generation Wireless LAN technology and IP based solutions. Efficient spectrum utilization By using the distributed antenna design technique, the antennas keep the signals indoors, minimizing the impact and interference from outside the building. This results in efficient utilization of the spectrum. Low power requirement With a dedicated In-building solution, the radio traffic will generate less interference due to more precise cell borders, resulting in low power requirement and improved radio performance. Provide mobility and flexibility The in-building network allows subscribers to make uninterrupted calls anywhere inside the building. Short delivery time and fast expansion Usage of standard products in standard configurations results in short lead time and facilitates faster expansion, for the operators. RESEARCH DEFINITION:- In the broadest sense of the word, the definition of research includes any gathering of data, information and facts for the advancement of knowledge RESEARCH OBJECTIVE: To study IBS activity at VIOM Ltd. To understand the benefits of In Building Solution activities to the beneficiaries. To identify the perception of customers about IBS activities. To study our competitors strategies and facilities given by them to the customers To study the customer expectation on IBS To know whether customer’s satisfaction level with the facilities provided to them by the competitors and the reason for dissatisfaction. ,[object Object],This study was descriptive and analytical design with the aim of complete study of VIOM LTD. ,[object Object],This study is done during the year 2010. (From January-2011 to March 2010).Time period for the research was 45 days. This research has identified unit, for the purpose of study and data collection. The researcher has taken a sample of above 500 customers/clients, which includes Ahmedabad, Gandhinagar and Surat city ,[object Object]

The collected data is analyzed and tabulated with the help of statistical technique like percentage. Tabulated and analyzed is separated for comparison with different groups accordingly and the observations will be prepared for meaningful conclusion and suggestion.

Researcher has used Questionnaire as sampling instrument to collect Primary data.LIMITATIONS OF THE STUDY The time was the major constraint as it was not enough to study in detail. The available data was not sufficient enough to carry out project, so we have to search for data’s from different sources which was time consuming. Some data’s which were confidential for company was not disclosed to me. (Format of sampling is attached: - 1) Title: - Survey report for IBS Probability at Ahmedabad Survey on Business park:- 162 buildings. Ahmedabad survey data graph and table of Business Park Business Park Business Park TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac < 1 lac> 3 lac1-3 lac 3091151541348162162 Interpretation:- ,[object Object]

In Ahmedabad there are total 162 Business parks.

Out of total survey 95.06% Business parks have no IBS.

Only 4.96% Business Parks have IBS.

73.46% Business Parks are 1-3 lacs S.Q.feet in size.

6.17% Business Parks are greater than 3 lac S.Q.feet size.

19.14% Business Parks are < 1 lac in size.Conclusion: According to us Business Parks have more opportunity then other commercial buildings because out of my buildings survey 46.29% are Business parks only… Survey on Commercial complexes: - 50 buildings. Ahmedabad survey data graph and table of Commercial complexes Commercial Blgd Commercial Blgd TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac < 1 lac> 3 lac1-3 lac 103324521255050 Interpretation:- ,[object Object]

In Ahmedabad there are total 50 Commercial complexes.

Commercial complex are contain 14.29% part of total survey.

Out of total Commercial comp. 90% Commercial comp. have no IBS.

Only 10% Commercial comp. have IBS.

68% Commercial complex are 1-3 lacs S.Q.feet in size.

6% Commercial complex are > 3 lac S.Q.feet size.

24% Commercial complex are < 1 lac in size.

Conclusion: - Commercial complex are containing 14.29% part of total survey. So Commercial complex should be our second target.Survey on Government buildings: - 4 buildings. Ahmedabad survey data graph and table of Government buildings Govt Blgd Govt Blgd TotalGrand TotalNo No Total < 1 lac1-3 lac 13444 Interpretation:- ,[object Object]

In Ahmedabad as well as Gandhinagar there are total 4 Government Buildings.

Any IBS is not installed in a single Government building.

75% Government buildings are 1-3 lacs S.Q.feet in size.

25% Government buildings are < 1 lac in size. Conclusion: - Government buildings are containing 1.14% part of total survey. So Government should be our last target. Survey on Hotels: - 50 Hotels. Ahmedabad survey data graph and table of Hotels. Hotel Hotel TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac < 1 lac1-3 lac 617142241818 Interpretation:- ,[object Object]

In Ahmedabad there are total 18 Hotels.

Out of total Hotels 77.78% Hotels have no IBS.

50% Hotels are 1-3 lacs S.Q.feet in size.

5.56% Hotels are > 3 lac S.Q.feet size.

44.44% Hotels are < 1 lac in size.Conclusion: - Hotels are containing 5.14% part of total survey. So Hotels should be our 4th target. Survey on Malls: - 103 Malls. Ahmedabad survey data graph and table of Malls Malls Malls TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac < 1 lac> 3 lac1-3 lac 2910468448921106106 Interpretation:- ,[object Object]

In Ahmedabad there are total 106 Malls.

Out of total survey 79.25% Malls have no IBS.

51.89% Malls are 1-3 lacs S.Q.feet in size.

16.98% Malls are greater than 3 lac S.Q.feet size.

31.13% Hotels are < 1 lac in size.

Conclusion: - Malls are containing 30.29% part of total survey. So malls should be our third target. Survey on Hospitals: - 103 Hospitals. Ahmedabad survey data graph and table of Hospitals Hospital Hospital TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac < 1 lac> 3 lac1-3 lac 232711131010 Interpretation:- ,[object Object]

In Ahmedabad there are total 10 Hospitals.

Out of total survey 70% Hospitals have no IBS.

30% Hospitals are 1-3 lacs S.Q.feet in size.

40% Hospitals are greater than 3 lac S.Q.feet size.

30% Hospitals are < 1 lac in size.

Conclusion: - Hospitals are containing 2.86% part of total survey. So Hospitals should be our fifth target.Title: - Survey report for IBS Probability at Surat Survey on Business park:- 136 buildings. Surat survey data graph and table of Business Park Business Park Business Park TotalGrand TotalNo No TotalYes Yes Total < 1 lac> 3 lac1-3 lac > 3 lac1-3 lac 173947385189136136 Interpretation:- ,[object Object]

In Surat there are total 136 Business parks.

Out of total survey 34.56% Business parks have no IBS.

Only 64.44% Business Parks have IBS.

Project report on tata telicomunication

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