1. NIRAJ KUMAR YADAV
Customer Support Engineer
Email: nirajy10@gmail.com
( : +91 8400258485
To work in a challenging atmosphere which can provide me ample opportunity to learn and grow.
Also, to be an asset for the employer where I can contribute in the growth and development of the
organization.
Professional summary
 3Year and of experience in Hardware & Networking on Windows platform.
 Experience in troubleshooting of system issue on Hardware and Networking.
 Hand on experience on Router , Switch and Modem
 Experience in installation of Operating System.
Desktop: Windows Xp, Vista, Windows7, Windows8, Windows8.1.
Server: Win-2003/2008/2012.
 Experience in remote managing using various tools VNC, Net Meeting, Team Viewer.
 Good knowledge in Installation of projector and network device like printer & scanner.
 Installation of Antivirus and also trouble shooting.
 Knowledge in Email Writing.
 Strong aptitude for learning new technologies. Team player and ability to deal with people with
diplomatically.
Career Contour
Company 4
Company : Aurionpro Solution Limited (with Vendor)
Designation : Customer Support Engineer & Electrician
Client Location : State Bank of India
Duration : December, 2016 to till (8 Month)
Working area : Complete wiring with casing, Installation, of Optic-Q Token
Machine (QMS), Customer Feedback system (CFS) and LCD Screen,
Giving proper training to branch person about devices and Software
Company 3
Company : Net Connect Pvt. Ltd.
Designation : Customer Support Engineer
Client Location : Punjab National Bank (Zonal Network Center)
Duration : September, 2012 to July, 2013 (11 Month)
Working area : Technical Support in Lease line, ISDNs line, VSATs EVDO etc to their
100 CBS Outlets with support of BSNL, installation of New ATM,
Commissioning of new Link, Telephonic Support to Branch and ATMs,
Installation of Router, Switch, Modem to Branch end
Company 2
Company : Aforeserve.com Limited
Designation : Customer Support Engineer
Client Location : Punjab National Bank (Zonal Network Center)
Duration : September, 2011 to August, 2012 (12 Month)
Working area : Technical Support in Lease line, ISDNs line, VSATs EVDO etc to their
100 CBS Outlets with support of BSNL, installation of New ATM,
Commissioning of new Link, Telephonic Support to Branch and ATMs,
Installation of Router, Switch, Modem to Branch end

2. Company 1
Company : Raghu Computer
Designation : Hardware & Network engineer
Client Location : Internet Cafe (Lucknow)
Duration : March, 2011 to August, 2011 (6 Month)
Working area : Responsible of Hardware & Network of 10 PC, Installation of
Software and Antivirus.
Professional Credentials
 Diploma in Information Technology from Govt. Polytechnic Kanpur (July, 2013 to July, 2016).
 Advance Diploma in Computer Hardware & Networking(ADCHN) from GT Computer
Hardware Engineering College Lucknow(August , 2009 to May, 2011)
Academic Credentials
 B.com (Private) from C.S.J.M university Kanpur in 2014
 Intermediate with Commerce from CBSE board in 2010
 High School from CBSE board in 2007
Achievements
 Certified from “Microsoft Technology Associate in ASP.NET with C# in 2014
Personal Dossier
Date of Birth : 13-09-1989
Nationality : Indian
Gender : Male
Marital status : Single
Linguistic abilities : Hindi and English.
Permanent Address : 312 Pathakpuram Colony Raibareilly Road
Lucknow
Disclaimer
I hereby declare that all the above information provided by me is true to the best of my knowledge.
Place: -------------------------------
Date: (Signature)