this is one kind of v

1. A Learning Organisation and
Knowledge Management
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2. A Learning Organisation
“Over the long run, superior performance
depends on superior learning.”
- Peter Senge,
Leader of the learning
organisaton movement.
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3. What is a learning
organisation?
"The essence of organisational learning is the
organisations ability to use the amazing mental
capacity of all its members to create the kind of
processes that will improve its own" Nancy Dixon,
1994.
"Organizations where people continually expand their
capacity to create the results they truly desire, where
new and expansive patterns of thinking are nurtured,
where collective aspiration is set free, and where
people are continually learning to learn together.” 3

4. 4
Components
of Learning
Organisation
Team
Learning
Building
shared
vision
Mental
Models
Personal
mastery
System
Thinking

5. Knowledge Management
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“To represent reality in thought or
experience the way it really is on the basis
of adequate grounds.”
- J.P. Moreland
American philosopher,
theologian, and Christian
apologist.

6. What is Knowledge ?
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Knowledge is a familiarity, awareness or
understanding of someone or something, such
as facts, information, descriptions, or skills,
which is acquired through experience or
education by perceiving, discovering, or
learning.

7. Data, Information and Knowledge
 Data is a collection of facts, such as
numbers, words, measurements,
observations or even just descriptions of
things. Data can be quantitative or
qualitative.
 Information is the data placed into a
form that is accessible, timely and
accurately.
 Knowledge is the information in context
to make it insightful and relevant for
human action.
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8. Two kinds of knowledge
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9. Sources of Knowledge
 People
 Books
 Experience
 Experimentation and Observation
 Thinking and pondering
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10. 10
Knowledge Management

11. What is Knowledge
Management?
"the coordination and exploitation
oforganizational knowledge resources, inorder
to create benefit and competitiveadvantage"
- Peter Drucker,
American management
consultant, and author
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12. Components of Knowledge
Management
 Collaboration
 Content Management
 Search
 Taxonomy Management
 Business Process Management
 Business Intelligence
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13. Functions of Knowledge
Management
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Intermediation
Externalization
InternalizationCognition
Measurement

14. Thank You
Have A Happy Seminar Day
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