1. 2nd Watch Overview
May 2, 2013
Brian L Whitt – Senior Cloud Executive

2. Objectives
‣ Overview of 2ND Watch’s Cloud Capabilities
2

3. 3
2nd Watch
Making the cloud work for your business!
2ND Watch
Making the cloud work for your business!

4. Practice Areas
4
Operational Excellence and Innovation
Amazon Web Services
Premier Partner
Microsoft
2nd Watch is one of the top 15 partners worldwide
within the AWS ecosystem. 2nd Watch was selected
due to investing significantly in our AWS practice,
providing exceptional customer service and support,
and helping a large number of significant customers
migrate to AWS.
2nd Watch focuses on highly technical migrations
that require operation discipline and expertise to
execute properly. Our experience in process
management has systematized complex migrations.
• 200+ cloud projects in 2012.
• AWS Premier Consulting Partner; 1 of top 15 AWS partners in the world.
• Microsoft Cloud Champion; experts in migrating to Office 365.
• No downtime for managed services customers.
• World-class engineering talent to deliver on time and on budget.

5. 5
2nd Watch Customers

6. Business Units
6
How we help you be successful
Professional Services
Strategy & Roadmap(s)
TCO
Operational Excellence
Architecture & Design
Engineering & Network Security
Auto Scaling
Custom Training
Products
2W Insight – AWS Billing
2W SharePoint
Office 365
Custom Development
Cloud Support
Full 24x7 Managed Services
AWS Reseller
Consolidated Billing
1
2
3
2W

7. Total Cost of Ownership (TCO)
7
‣ TCO is an example of
how 2nd Watch
engages with you to
develop your AWS
Strategy.
The TCO tool compares AWS and on-premise or
colocation costs.
http://aws.amazon.com/tco-calculator/

8. 2WInsight – AWS Billing Tool
Monitor your costs – keep track of your server spend

9. 2W Insight – Accurate by the hour
‣ Custom tagging
‣ Accurate by the hour
‣ Billing in detail
‣ Manage Reserve
Instances
‣ PDF bill generator
‣ CSV export
www.2winsight.com

10. How to Engage with 2nd Watch
Strategy
and
Roadmaps
Cloud
Assessmen
t
Cloud
Architectur
e
Build and
Migrations
Support
Services
• Identify Need
• Formulate the
strategy
• Identify goals
• Identify all
considerations
• Get team buy
in
• TCO
• Hardware
• Applications
• Customer
experience
• Personnel
needs
• Contract
negotiations
• Security
• Deep dive
• Operational
toolsets
• High level
diagrams
• POC
• Cost analysis
• Enterprise
designs
• Architect for
failure
• Build HA
• Seamless
migrations
• Testing
• As Built
detailed doc
• Performance
optimization
• Cost
optimization
• Managed
services
• Account
management
People Process
Technology

11. Cloud Migration: Operational Approach
Deep
Dives
High
Level
Design
(HLD)
Detailed
Design
(DLD)
Build
(Dev)
Data
Migration
(UAT) Go-Live Optimize
Business
Requirement
s
1) Mockups
2) Environmen
t Designs
3) Data Flow
1) Wireframes
2) As Built
3) AWS Run-
IT Analysis
Project
Builds
Production
Data
User Sign/off Go Live!
Start
maximizing
savings
Project Deliverables

12. 12
Proof of Concept (POC)
• 1 or 2 Applications
• Architecture/Design
• Build/Migrate and Test
Data Center
Migration
• Lift and Shift to the
AWS
• Hybrid Solution
• Disaster Recovery
Solutions on AWS
• Set up Virtual
Private Cloud
(VPC) for Test or
Production AWS
Environment
Technical
Assessment
• Building a Roadmap
and Cloud Strategy
• Facilitate a Use Case
Discussion
• Technology
Assessment
Starting Points

13. 13
Best Practices Discussion
AWS Architectures
Jason Foster – VP of Engineering

14. 14
High Availability on AWS
• Plan for failure at any level
• Services within a Datacenter (AZs) can fail
• Regions are N+2 (minimum)
• Reserve capacity (the other side of Reserved Instances)
• Use AWS Services that scale across AZs
• VPC, S3, ELB, RDS, etc.
• Chaos Monkey – now available

15. 15
HA Example
Notes:
• HA at each tier
• Can lose entire datacenter and maintain production load
• Autoscaling at web and API tier to support dynamic site load
• High Data security requirements – HA at IDS, Log Mgmt and auditing tiers

16. Fault-Tolerant Front-End Systems
16
• Addressing: Route53, EIP
• Distribution: Multi-AZ, ELB, Cloudfront
• Redundancy: Auto-Scaling
• Monitoring: Cloudwatch
• Platform: Elastic Beanstalk
Amazon CloudFront
Amazon CloudWatch
Auto Scaling
Amazon Route
53
Elastic Load
Balancer
AWS Elastic
Beanstalk
Elastic IP

17. Fault-Tolerant Front-End Systems
17
‣ S3
‣ SimpleDB
‣ EMR
‣ New! DynamoDB
‣ RDS
Amazon Elastic
MapReduce
Amazon Simple
Storage Service
(S3)
Amazon Relational
Database Service
(RDS)
Amazon SimpleDB
Amazon DynamoDB
Amazon
ElastiCache

18. 18
Disaster Recovery on AWS
Classes of RTOs
• Critical – Real-time availability
or near real-time (minutes) –
Tier 0 infrastructure, critical
apps
• Major – Applications to run the
business (hours) – Tier 1
infrastructure and apps
• Minor – Applications that can
withstand a longer downtime
(hours - days)
AWS Solution
• High
Availability or
Warm Standby
• Pilot Light DR
in AWS
• Backup and
Recovery in AWS

19. 19
Other DR Considerations on AWS
• “SAN like snapshots” of EBS storage allow recovery to a point in time
within seconds – replicated across the entire region (3+ datacenters)
• Auto-scaling and scripting allow backup server to be fully cost optimized
• Example: 2W Backup Server < $1 per month
• Pilot Light scenarios

22. Advantages of a Pilot Light DR Scenario
 Warm standby for the price of cold storage
 Or Less!
 Super fast recovery time
 Entire recovery process could be 1-3 hours
 Data replication can keep critical systems in sync

23. 23
Brian L Whitt
Senior Cloud Executive
Contact Us
2nd Watch, Inc.
Brian@2ndwatch.com
602-690-3880
www.2ndwatch.com
Product List
TCO
TCO.2ndwatch.com
tcosupport@2ndwatch.com
2W Insight
2WInsight.com
insight.support@2ndwatch.com
2W SharePoint
2WSharePoint.com
2wsharepoint@2ndwatch.com
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