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Session 2:
Internet & Social Media
Still all about #1
Now 4.0013 billion mobile users, but still only one me
Asia’s mobile Internet population
                              Mobile Internet unique users, Asia
1,600,000,000



1,400,000,000

                                                                                Other
                                                                                Vietnam
1,200,000,000
                                                                                Thailand
                                                                                Taiwan
1,000,000,000                                                                   South Korea
                                                                                Singapore
                                                                                Philppines
 800,000,000
                                                                                New Zealand
                                                                                Malaysia
 600,000,000                                                                    Japan
                                                                                Indonesia
                                                                                India
 400,000,000
                                                                                Hong Kong
                                                                                China
 200,000,000                                                                    Australia



           -
                2009       2010         2011        2012   2013   2014   2015

                 Source: mobileSQUARED, Asia report 2010
The users, by device category
                  Device % of voice across selected markets
   100%

   90%

   80%

   70%

   60%
                                                                         Legacy
   50%                                                                   Featurephones
                                                                         Smartphones
   40%
                                                                         iPhone

   30%

   20%

   10%

    0%
      2009         2010       2011       2012       2013   2014   2015

          Source: mobileSQUARED, Asia report 2010
Mobile is same as web, only different


    Delivering traffic via search – ranging from 12% for all users to 55%
    for iPhone users. So it’s important but not ubiquitous (Source –
    eMarekter)


    Delivering traffic via display – plenty of options for ad networks and
    exchanges but buying solely on price isn't wise. Users expect to be
    delivered to something entertaining and valuable; they won't hang
    around if they're not.


    Delivering for mobile – design for screen size, browsing flexibility,
    handset variants and speed. Everyone doesn’t have an iPhone (just
    like a few years ago everyone didn't have Broadband or flash) .
Far from perfect

                   End of Honeymoon period =
                   behavioural change

                   Users congregate to iPhone-
                   optimised sites

                   However:

                   iPhone optimised sites
                   cannot be overridden

                   Users need options
Don’t forget Nokia

 Top devices for
 mobile internet
 usage
                                                           Top OEMs for mobile internet usage

     Ranking                    Device
        1          Nokia5130                     11%           Ranking              OEM
        2          Nokia3110c                     8%              1      Nokia                  65%
        3          Nokia2700c                     7%              2      SAMSUNG                13%
        4          Nokia7210                      6%              3      SonyEricsson           9%
        5          Nokia6300                      3%              4      LG                     1%
        6          NokiaN70                       3%
                                                                  5      HUAWEI                 1%
        7          Nokia6233                      2%
                                                                  6      Micromax               1%
        8          Nokia2626                      2%
                                                                  7      Motorola               1%
        9          SAMSUNG-GT-C3010               2%
        10         NokiaN72                       1%
        11         SAMSUNG-GT-S3310               1%
        12         Nokia3500c                     1%
        13         Nokia5300                      1%
        14         Nokia5310                      1%                   28% of browsers in
        15         Nokia6303                      1%
        16         NokiaN73                       1%
                                                                      India are Opera Mini
        17         SonyEricssonK750i              1%
        18         SonyEricssonW200i              1%
        19         Nokia2730c                     1%
        20         Nokia5200                      1%

 Source: mobileSQUARED, Asia report 2010, On Device Research
It’s an addiction
                          Mobile daily phone usage, mid-2008 - mid-2009


      0.7


      0.6


      0.5                   users/daily usage

      0.4                                                                 mid-2008
                                                                          mid-2009
      0.3                                                                 mid-2010
                                                                          Expon. (mid-2008)
      0.2                                                                 Expon. (mid-2009)
                                                                          Expon. (mid-2010)
      0.1


        0




Source: mobileSQUARED, Asia report 2010
Who is going where?




  Source: mobileSQUARED, Asia report 2010
China
              Mobile Internet application users, China, 2009
  90%


  80%


  70%


  60%


  50%


  40%


  30%


  20%


  10%


  0%
         Mobile TV   Mobile Email Mobile online Mobile social Mobile online   Mobile   Mobile    Mobile
                                    gaming       networking     music         search   reading   chatting



        Source: mobileSQUARED, Asia report 2010, CNNIC
How often do you browse the Internet using your
                                                                   mobile phone?
                                       60%


       India                           50%

                                       40%

                                       30%

                                       20%

                                       10%

                                        0%
                                             At least 1 hour per      Everyday   Several times a   A f ew times a   I do not use the
                                                     day                             week               month        mobile Internet

              Traffic based on consumer behaviour
250,000,000


200,000,000


150,000,000


100,000,000


 50,000,000

                                                                           Source: mobileSQUARED, Asia report 2010
          -
                Hourly usage   Daily   Several times a   A f ew times a
                                           week               month
Which types of mobile internet sites do you visit
                                                                         on your mobile phone?
                                                    12,000,000


       India                                        10,000,000

                                                     8,000,000

                                                     6,000,000

                                                     4,000,000

                                                     2,000,000

                                                             0




         Where do you use the internet on your mobile
100%
 90%
                           phone?
 80%
 70%
 60%
 50%
 40%
 30%
 20%
 10%
  0%
                                                                                        Source: mobileSQUARED, Asia report 2010
       At home   At university   At work   Other (please   Whilst on   Whilst outside
                  or school                   state)         public
                                                           transport
The Top Sites
  Average browsing session in Asia10-15 mins

  Site will lose 25-30% of users per click – (originally >50%)
       • Based on 1 million users of site X, if they go 10 pages into site,
       would previously have 977 users, now 56,314.
       • Improvement of 5,764%.

  Users gravitate towards 10 “favourite” sites
  including: Social networking site, business networking site, news, sport,
  finance, fashion, entertainment

  On average a user will have up to 6 “set” sites and 4 “floating” sites.
  Ambition for brands is to become a “floating” site with a goal of
  becoming a “set” site.
The mobile site hierarchy
                                  #1 mobile site behaviour
   100%


    90%


    80%


    70%


    60%                                                               Sites of uncertainty:
    50%                                                                Target for brands
    40%


    30%


    20%


    10%


    0%
      Site 10   Site 2   Site 3   Site 4   Site 5   Site 6   Site 7   Site 8   Site 9   Site 10
WAP landing pages
Spend




                                              Campaign 1


                                               Campaign 2
                             Campaign 1

                                                 Campaign 3
         Campaign 1           Campaign 2

          Campaign 2            Campaign 3        Campaign 4


                                                    Campaign 5
           Campaign 3            Campaign 4

              Year 1                Year 2             Year 3    Time


                       Fractured approach
The mobile platform
Spend




                                  Ongoing communication




                                                          Camp. 3
                           Campaign 1      Camp. 2
        Brand                                                       Consumers

                Presence

                                                                          Time
Mobile Internet: raising awareness


                                                                  38
                                                                                     76% that clicked on
                                        +36%                                         the ad would be likely
                                                                                     to buy the product
                        28




                                          +267%


                                                                  11
                         3




Source: IAB Mobile Advertising Effectiveness Research, Base: All Respondents (609)
We’re a social lot




Source: mobileSQUARED, Asia report 2010, Trendstream
And we influence




       Source: mobileSQUARED, Asia report 2010, Trendstream
And we’re starting to make decisions
     % of buyers who researched prior to purchase (offline and online)




 Source: mobileSQUARED, Asia report 2010, Trendstream
Part 2: Communicating with #1

                                        MESSAGING
      MOBILE INTERNET
CONSUMER ATTENTION




                     SOCIAL NETWORKING
                       CONSUMER REACH
Nick Lane
Chief analyst
mobileSQUARED
nick@mobilesquared.co.uk

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Roadshow asia nick lane internet & social media

  • 1. Session 2: Internet & Social Media
  • 2. Still all about #1 Now 4.0013 billion mobile users, but still only one me
  • 3. Asia’s mobile Internet population Mobile Internet unique users, Asia 1,600,000,000 1,400,000,000 Other Vietnam 1,200,000,000 Thailand Taiwan 1,000,000,000 South Korea Singapore Philppines 800,000,000 New Zealand Malaysia 600,000,000 Japan Indonesia India 400,000,000 Hong Kong China 200,000,000 Australia - 2009 2010 2011 2012 2013 2014 2015 Source: mobileSQUARED, Asia report 2010
  • 4. The users, by device category Device % of voice across selected markets 100% 90% 80% 70% 60% Legacy 50% Featurephones Smartphones 40% iPhone 30% 20% 10% 0% 2009 2010 2011 2012 2013 2014 2015 Source: mobileSQUARED, Asia report 2010
  • 5. Mobile is same as web, only different Delivering traffic via search – ranging from 12% for all users to 55% for iPhone users. So it’s important but not ubiquitous (Source – eMarekter) Delivering traffic via display – plenty of options for ad networks and exchanges but buying solely on price isn't wise. Users expect to be delivered to something entertaining and valuable; they won't hang around if they're not. Delivering for mobile – design for screen size, browsing flexibility, handset variants and speed. Everyone doesn’t have an iPhone (just like a few years ago everyone didn't have Broadband or flash) .
  • 6. Far from perfect End of Honeymoon period = behavioural change Users congregate to iPhone- optimised sites However: iPhone optimised sites cannot be overridden Users need options
  • 7. Don’t forget Nokia Top devices for mobile internet usage Top OEMs for mobile internet usage Ranking Device 1 Nokia5130 11% Ranking OEM 2 Nokia3110c 8% 1 Nokia 65% 3 Nokia2700c 7% 2 SAMSUNG 13% 4 Nokia7210 6% 3 SonyEricsson 9% 5 Nokia6300 3% 4 LG 1% 6 NokiaN70 3% 5 HUAWEI 1% 7 Nokia6233 2% 6 Micromax 1% 8 Nokia2626 2% 7 Motorola 1% 9 SAMSUNG-GT-C3010 2% 10 NokiaN72 1% 11 SAMSUNG-GT-S3310 1% 12 Nokia3500c 1% 13 Nokia5300 1% 14 Nokia5310 1% 28% of browsers in 15 Nokia6303 1% 16 NokiaN73 1% India are Opera Mini 17 SonyEricssonK750i 1% 18 SonyEricssonW200i 1% 19 Nokia2730c 1% 20 Nokia5200 1% Source: mobileSQUARED, Asia report 2010, On Device Research
  • 8. It’s an addiction Mobile daily phone usage, mid-2008 - mid-2009 0.7 0.6 0.5 users/daily usage 0.4 mid-2008 mid-2009 0.3 mid-2010 Expon. (mid-2008) 0.2 Expon. (mid-2009) Expon. (mid-2010) 0.1 0 Source: mobileSQUARED, Asia report 2010
  • 9. Who is going where? Source: mobileSQUARED, Asia report 2010
  • 10. China Mobile Internet application users, China, 2009 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Mobile TV Mobile Email Mobile online Mobile social Mobile online Mobile Mobile Mobile gaming networking music search reading chatting Source: mobileSQUARED, Asia report 2010, CNNIC
  • 11. How often do you browse the Internet using your mobile phone? 60% India 50% 40% 30% 20% 10% 0% At least 1 hour per Everyday Several times a A f ew times a I do not use the day week month mobile Internet Traffic based on consumer behaviour 250,000,000 200,000,000 150,000,000 100,000,000 50,000,000 Source: mobileSQUARED, Asia report 2010 - Hourly usage Daily Several times a A f ew times a week month
  • 12. Which types of mobile internet sites do you visit on your mobile phone? 12,000,000 India 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 0 Where do you use the internet on your mobile 100% 90% phone? 80% 70% 60% 50% 40% 30% 20% 10% 0% Source: mobileSQUARED, Asia report 2010 At home At university At work Other (please Whilst on Whilst outside or school state) public transport
  • 13. The Top Sites Average browsing session in Asia10-15 mins Site will lose 25-30% of users per click – (originally >50%) • Based on 1 million users of site X, if they go 10 pages into site, would previously have 977 users, now 56,314. • Improvement of 5,764%. Users gravitate towards 10 “favourite” sites including: Social networking site, business networking site, news, sport, finance, fashion, entertainment On average a user will have up to 6 “set” sites and 4 “floating” sites. Ambition for brands is to become a “floating” site with a goal of becoming a “set” site.
  • 14. The mobile site hierarchy #1 mobile site behaviour 100% 90% 80% 70% 60% Sites of uncertainty: 50% Target for brands 40% 30% 20% 10% 0% Site 10 Site 2 Site 3 Site 4 Site 5 Site 6 Site 7 Site 8 Site 9 Site 10
  • 15. WAP landing pages Spend Campaign 1 Campaign 2 Campaign 1 Campaign 3 Campaign 1 Campaign 2 Campaign 2 Campaign 3 Campaign 4 Campaign 5 Campaign 3 Campaign 4 Year 1 Year 2 Year 3 Time Fractured approach
  • 16. The mobile platform Spend Ongoing communication Camp. 3 Campaign 1 Camp. 2 Brand Consumers Presence Time
  • 17. Mobile Internet: raising awareness 38 76% that clicked on +36% the ad would be likely to buy the product 28 +267% 11 3 Source: IAB Mobile Advertising Effectiveness Research, Base: All Respondents (609)
  • 18. We’re a social lot Source: mobileSQUARED, Asia report 2010, Trendstream
  • 19. And we influence Source: mobileSQUARED, Asia report 2010, Trendstream
  • 20. And we’re starting to make decisions % of buyers who researched prior to purchase (offline and online) Source: mobileSQUARED, Asia report 2010, Trendstream
  • 21. Part 2: Communicating with #1 MESSAGING MOBILE INTERNET CONSUMER ATTENTION SOCIAL NETWORKING CONSUMER REACH