1. Best Practice Compilation
It is printed on eco-friendly paper using soya ink, in consideration of future generations.

2. Venture Support
Presenter: Christian Stenta
Designation: Lead
Department: TACSI
Presenter E-mail: christian.stenta@tacsi.org.au
Country: Australia Related URL: www.tacsi.org.au
Overview of the Project/Program or Case
Identification, mentoring and support for innovative ideas, methods and people that will contribute to and accelerate
positive social change through community led ventures.
Details of the Project/Program
Objectives/Strategies
Provision of mentoring and support for
early stage ventures and start ups
Focus Areas: Social venturing
Beneficiary:
Partners: Govt, philanthropics, corporates
Challenges & issues: Key Results and Impacts:
1. Framework and tools to facilitate structured mentoring & 1. Evaluated theory of change
support 2. Sustainable business models
Process of the project/program
Methodology developed based on research and pilot experience.
Next Steps: Develop framework tools to 1. assess and screen ideas, methods and start ups, and 2. structure mentoring and
support.
1

3. Beautiful Store Fair Trade Developing Pro Bono in China
Presenter: Jinhwan Kim Presenter: Zhai Yan
Designation: Producer Partnership Coordonator Designation: Non Profit
Presenter E-mail: zhaiyan@huizeren.org.cn
Related URL: www.huizeren.org.cn
Department: Fair Trade division Department: Volunteering
Presenter E-mail: Jinhwan@bstore.org
Country: South Korea Related URL:www.beautifulcoffee.com Country: China
Beautiful Store started buying coffee from Nepal with Fair Trade terms in 2006, Peru 2007, and Uganda in Developing Pro Bono in China
2009. Beuatiful Store not only offers better trading conditions to marginalized producers workers but also
For over a decade numerous capacity building programs for NGOs have sprung up, but have barely
invest in capacity building to achieve Beautiful Store’s mission to transform trade that exacerbates poverty
scratched the surface. Meanwhile, in the last three years volunteering, including corporate volunteering,
into an effective tool to fight poverty
has become widespread. As yet there has been very limited use of human capital to build capacity of
NGOs despite the immense need. One of the reasons why previous efforts to better utilize human capital
have failed has been the lack of an intermediary to identify NGO needs and then identify available human
Beautiful Store’s Objectives are: capital and match or apply it efficiently.
Provide better trading conditions to marginalized producers and workers Initial learning have revealed the Taproot Foundation model as tried, tested and relevant to China;
Raise awareness for Trade justice
particularly leveraging corporate human capital to build NGO capacity. Beijing Huizeren Volunteering
Development Center (short for “Huizeren”) work with Taproot Foundation to transfer their model and
Beautiful Store focuses on: Capacity Building/ Trade Justice localize it to China, It is necessary to develop a systematic process that is managed by a trained and
professional organization to ensure that the right needs at the right NGOs are identified, that the right
Partners: skills are sourced from volunteers, and that their
TWIN Trading, (UK)
skills are applied effectively through a carefully matched and managed process.
Helvetas Nepal, (Switzerland)
District Cooperative Federation Gulmi (Nepal)
Naranjillo Cooperative (Peru)
Gumutindo Cooperative (Uganda)
Developing Pro Bono in China
Success Factors: Internal/ External Collaboration; Clear Vision; Active P.R.
campaign
Objectives/Strategies
1.Train Huizeren to implement and localize the Taproot model in China.
2.Develop a localized management system for Huizeren to manage the model in China.
Next Steps: Collaborate with the experts in Coffee to improve quality management skill of the Cooperatives.
3.Pilot pro bono in China with companies, volunteers and NGOs.
4.Establish a financially sustainable business model to sustain Huizeren’s pro bono program.
2 3

4. Developing Pro Bono in China Beijing Huizeren Volunteering Development Center (Huizeren)
founded on April 18th, 2003. It is devote oneself to capacity building of development for Voluntary service and setup a platform
of voluntary profession Non-Governmental Organization (NGO). Huizeren is an NGO that researches and develops
management mechanisms for volunteering in China, advocates for volunteering and disseminates best practices in
volunteerism through training and capacity building for the volunteers and volunteering organizations.
Introduction
Since it was founded in 2003, Huizeren has developed the first volunteer training system for Chinese NGOs, built a pool of
100 volunteer trainers, trained more than 1000 NGOs and youth groups with about 100,000 volunteers and organizational
managers around China, and advised 100 NGOs on setting up volunteer management systems.
In addition to working with various multilateral institutions, NGOs and foundations, Huizeren has also provided training and
consultancy to companies to establish volunteer programs and management systems such as North China Electric Power
Company, China Automobile Trade Corporation, Amway China, Lenovo, China Life Insurance and a number of SMEs. In total,
Focus Areas: Beijing, Shanghai, Guangdong of China Beneficiary: NGOs, volunteers and communities.
Huizeren has indirectly provided services for nearly 10,000 volunteers. Huizeren has also received RMB 1.5 million of funding
from companies and foundations such as Intel, Vantone, Ford Foundation and China Social Entrepreneurship Foundation to
Partners if any: Key Results and Impacts: provide capacity training for NGOs related to volunteering.
BSR: A leader in corporate responsibility in USA. BSR works 1. NGOs are able to find, utilize and manage skilled
Huizeren is focused on identifying and meeting NGO needs and is a recognized leader in promoting and supporting
with its global network of more than 250 member companies. volunteers to provide useful services to them enable them to
sustainable volunteering in China. In 2011 Huizeren is planning a nationwide campaign on skilled volunteering. It has recently
Taproot Foundation: A nonprofit organization in USA that better achieve their mission.
established an ICT Volunteering Alliance consisting of several ICT companies such as Intel, Ericsson, Digital China, and Baidu
makes business talent available to organizations working to 2. Volunteers are able to apply their skills efficiently to make as well as You Change Foundation Volunteering Center which together will advocate, transfer ICT skills and provide training.
improve society. a difference to NGOs’ work.
HP: HP Foundation and HP China provid matching fund and 3. Companies are able to efficiently manage their pro
stuffs for Pro Bono. bono/skilled volunteer programs, making a difference to
Narada Foundation: A private foundation was founded by NGOs, to volunteers, and to the company. Beijing Huizeren Volunteering Development Center (Huizeren)
Shanghai Narada Group Co., Ltd. Narada support 4. Companies are willing to leverage their employees skills to
grassroots(sector wide program, strategic program on help NGOs, and develop pro bono programs to do so; Mission of organization: Through capacity building and profession, empowerment volunteer and NGO for social action.
innovative intermediary and talents, specific field programs. Volunteers are willing to leverage their skills to help NGOs Vision: Realize a civil society of everyone happy to volunteer.
ICT Volunteer Alliance in China: Founded by Intel, and so do; NGOs recognize the value of skilled volunteers in Goals: Improve the contribution of volunteering to Chinese civil society and ultimately promote the development of local
Ericsson, Baidu, BSR, YouChange Foundation and Huizeren., companies communities and vulnerable groups.
Core Values: using Life to Influence Life.
Core technology: volunteer management system building; volunteer program development management training course;
Challenges & issues: volunteer matching and coaching: volunteering advocacy.
1. Chinese people is interesting in hands-on service rather than Pro Bono service. Less skilled volunteers cannot meet huge
needs of NGO’s growing. Core Partners:
2. Business model and funding is disable to support Pro Bono. United Nations Development Programme(UNDP), United Nations Volunteers (UNV), Volunteer Service Oversea (VSO),
World Bank, Ford Foundation, Save the Children, Business for Social Responsibility(BSR), China Center for International
Economic Exchanges, Chinese Communist Youth League Central, Beijing Municipal Committee of the Communist Youth
Process of the project/program League, Beijing Olympic Volunteers Department, Beijing Volunteer Federation, Beijing Psychology Association, The China
1. Preparation: job descriptions and team building, program proposal and fundraising Social Entrepreneur Foundation (Youcheng), Narada Foundation, Vantone Foundation, Lenovo, Intel, Baidu, HP, IBM,
2. Learning: Huizeren PMer spends 4 weeks in US to be trained by Taproot. Ericsson, VMware, etc.
3. Pro Bono localization: Build VMS and website, developing volunteer projects for Chinese NGOs.
4. Pilot: invite NGOs to apply, select NGOs and volunteers and match to project, provide capacity building to NGOs and
Main program
volunteers.
• Training core volunteer of Beijing Olympic games and Paralympic Games
5. Launch and outreach: event to launch results of pilot, speaking engagements at CSR conferences to promote the Pro Bono,
• Development project of Capacity building of of Shang Hai Expo social
outreach to local foundations for funding.
foundation course
6. Scale-up: surveys to evaluate impact on NGO, company and volunteers, and focus groups to evaluate Huizeren and overall
• Volunteer management Capacity building for NGOs of western China
process performance.
• A series of training for a better cooperation in the civil society
• Survey voluntary service of 512 Wen Chun earthquake
• Youcheng Capacity building of volunteer
Next Steps: go to process 5-6. • Capacity building of civil society organizations resources development
• Community volunteer of center development
• Developing Pro Bono in China
• Non-Profit leadership building for Chinese NGOs
• Volunteering Export
4 5

5. Buy 42.com Evergreen Volunteer Teaching Program
Presenter: Yuan GU Presenter: Ling Hui
Designation: Researcher Designation: Office Director
Department: Buy42.com Department: YouChange University
Presenter E-mail: benglen2001@gmail.com Presenter E-mail: 0linghui@youcheng.org
Country: China Related URL: www.buy42.com Country: China Related URL: www.youcheng.org
Overview of the Project/Program or Case Overview of the Project/Program or Case
Buy42.com, the first online-charity shop in China, provides a 3-in-1 solution for reducing carbon emission,
EVTP send retired volunteer teachers to national poor counties and villages to transfer their experiences, knowledge and
charity fundraising and creating job opportunities for the disabled. The highlight is the combination of a proven idea
(charity shop) and a mature business practice (e-commerce) to satisfy “the triple bottom-lines”. skills for the purposes of increasing the quality of local education management and teaching thus further enhancing the
The e-shop is much less costly to be established than a concrete shop and can expand the business quickly in China; The education equity.
online-platform connects the donor, the buyer and the charity in a community, where they can share ideas and information, and
hopefully generate more innovations and make greater changes. The off-line work utilizes the strengths of the disabled, and the
operation expertise will give them a chance to start their own business to take the outsourced work alike.)
Details of the Project/Program
Details of the Project/Program
(Please describe the content in English only and no more than 100 words)
Poster Visual 1 Objectives/Strategies
Objectives: introduce charity shop model to China.; Give the people a chance to do Enhancing the equality on education through retired
everything for “two”, making charity a part of everyday life in an enjoyable and easy volunteer teachers
manner
Strategies: combine e-commerce & charity shop, integrate social media to promote
Focus Areas: Rural Area in South China
Focus Areas: fundraising & environment protection & providing
sustainable job to the disabled Beneficiary: 1st pilot: 42 teachers and 565 students
Poster Visual 2
Beneficiary: charities & the disable Partners if any: retired teachers associations
Challenges & issues: Key Results and Impacts: Challenges & issues:
1. new model new concept. People needs time to accept it. 1. donating to or buying at charity shop becomes a part of 1. Government Support
2. lack of support from government everyday life in an enjoyable and easy manner 2. Lack of appropriate Volunteers
3. need investment to survive until breakeven 2. establish a charity shop system consists of online platform 3. Difficult to organize teachers in terms of logistics and work
4. choose effective charities to support & offline stores
Key Results and Impacts:
Partners if any: Shanghai Union of the disabled / logistic company (as collecting partners)
Narrowing The Inequality of Education
Success Factors:
1) Build Standardized operation system
2) Set up a successful online platform with over million users; Success Factors: EVTP could meet the needs of both the schools and retirees.
3) Built 3 flagship offline store in three biggest cities (Shanghai, Beijing, Guangzhou)
Process of the project/program
Process of the project/program Needs assessment__RecruitVolunteers__training__Field__Evaluation
1) Cooperate with most Social media to attract donors and buyers.
2) Establish entire assembling line
Next Steps: Expend To Attract More Volunteers and Cooperation.
Calls for Cooperation: More partners including international ones can join together and work closely on social innovation.
Next Steps: educate & attract people to accept and involve in the charity shop model
Calls for Cooperation: global experience and standard of charity shop;
6 7

6. Innovation Awards for Non-Profits Bee PANDA Community
Presenter: Zhenbing XUE Presenter: ZHENG Lan
Designation: PM Designation: Operation Director
Department: Intel China Department: Intel China
Presenter E-mail: zhenbingx.xue@intel.com Presenter E-mail: lzheng@shanshui.org
Country: China Related URL: http://gongyi.sohu.com/s2011/xinshijie Country: China Related URL: www.shanshui.org
Overview of the Project/Program or Case Overview of the Project/Program or Case
After 5.12 Earthquake in 2008, many foundations and NGOs have sprout up in China but they’re still at their infancy.
• To nurture a crossover macro-community, in supporting the community-based conservation of Giant PANDA habitats.
Government is actively looking into how to encourage the orderly growth of social sectors to support a harmonious society.
Non-profit capacity building has become an ever more important agenda for policy makers and social sectors. With • At local community level, supporting local community’s beekeeping business, leadership, conservation actions, and
leadership comes responsibility, Intel takes a leader role to kick off the Innovation Award for Non-Profit to support capacity organization capacity;
building for Chinese non-profits and catalyze the forming of social ecosystem. • In the urban, using Bee PANDA honey as an intermediate, engaging expertise to support the local communities,
IANP was firstly initiated by Intel China and MCA (Ministry of Civil Affairs) in early 2010, which include grants, training, study
redesigning and marketing the eco-products, and designing eco-tours, etc.
tour, case study, volunteer support etc. 12 organizations from different sectors joined in IANP platform in 2011.
Details of the Project/Program Details of the Project/Program
Objectives/Strategies
Objectives: 1. Find & recognize the Chinese non-profit 1. Nurturing Giant PANDA communities with
innovators, to celebrate their examples, and to inspire self-esteem, and with crossover support from
others to take action; 2. Extensively engage policy diversified citizens
makers and influencers in the social sector 2. Launching a market-based Bee PANDA
Honey products, which calls the awareness of
Strategies: To set up a cross-sector collaboration urban citizens, and of which the price reflects
platform, providing full spectrum support to Chinese the cost of ecosystem service and the cost of
NPOs. ONPOsdvertising and promoting opportunity etc conservation
3. Nurturing a crossover macro-communities
with environment concerns, empathy, and
Focus Areas: Social Innovation and NPO capacity building diversified expertise
Beneficiary: Chinese NPOs
Partners if any:
Challenges & issues: Key Results and Impacts:
1. Social Innovation is brand new in PRC 1. Set up a cross-sector collaboration platform Focus Areas: Conservation, fair-trade products, Macro-community
2. Chinese NPO’s capacity 2. Dozens of innovative business model in NPO are recognized.
3. Public’s limit awareness on NPO and social innovation 3. Key stakeholders’ awareness has been improved Beneficiary: Giant PANDA habitats, local communities, urban citizens
Partners if any: MCA, China Foundation of Poverty Alleviation; Narada Foundation, Vantone Foundation, Time Weekly, Challenges & issues:
Sohu.com, Penghua Fund 1. The mechanisms to effectively coordinate the urban concerned
citizens to one project.
Success Factors: Process of the project/program 2. How to balance the philanthropy and commercial factors in the
1) Set up a steady cross-sector collaboration platform 1) Corporate with media and social media to promote market
2) Formulate capable operation team social innovation
3) Enhance both internal and external influence 2) Recruit influential partners to work together Key Results and Impacts: Success Factors: People first, Well-defined needs
Not applicable. The project is at its initial stage, and the Bee
Next Steps: Improve the IANP program framework, recruit more partners to build a effective social ecosystem. PANDA Honey plan to be launched before year-end. Calls for Cooperation: Experience sharing
Calls for Cooperation: More partners including international ones can join together and work closely on social innovation.
8 9

7. A Model of Sustainable Community Based Forest Management By Koperasi Hutan Jaya Lestari (KHJL)
In South Konawe Regency of Southeast Sulawesi province-Indonesia
Presenter: La Ode Mangki
Designation: Executive Secretary
Department: Jaringan Untuk Hutan (JAUH) Sulawesi
Tenggara (Network For Forest of South East Sulawesi )
Presenter E-mail: mangkilaode@yahoo.co.id
Country: Indonesia Office Email: jauhsultra@ymail.com
Overview of the Project/Program or Case
Community empowerment programs within and around forests are crucial factors in sustainable forest management initiatives. Until now, the frequency of community
empowerment in sustainable forest management programs is still low. Recently, community empowerment around forest areas has become a priority for the Indonesian
Minister of Forestry. This is reflected through the Government Regulation No. 06 of 2007which has opened opportunities for community empowerment initiatives. The model
of sustainable forest management operated by Koperasi Hutan Jaya Lestari (KHJL) and JAUH SULTRA in South Konawe uses a sustainable community-based forest
management model that was initiated in 2003 by community members on their own land. KHJL has successfully received eco-label certification from the Forest Stewardship
Council (FSC) for the period of 2005-2010 and 2010-2015.
Details of the Project/Program
Objectives:
(1).Developed sustainable forest management system and provide benefits to the community, especially members
of The Koperasi Hutan Jaya Lestari (KHJL) South Konawe Regency, increased capacity of KHJL’s members in
forest management to produce high quality forest products while ensuring sustainable forest management; (2).
Increased income of KHJL’s members; (3).Increased potential of the stand and volume production; (4).Expanded
movement of sustainable community-based forest management; (5).Increased economic value of timber, through
processing of logs into sawn Rough Timber, furniture and handy craft; (6).Improved livelihood and welfare for
community members of the Koperasi Hutan Jaya Lestari South Konawe; (7).Established sustainable and
responsible Forest Management System; (8).Developed best practice for community-based forest management in
Indonesia and the world.
Strategies:
(1).Work closely with village officials, community leaders and relevant agencies; (2).Consolidate organization to
improve communication and knowledge management; (3).Collaborate with relevant agencies and universities; (4). Descriptions
2 = Tree Number
Strengthen human resource capacity on members level; (5).Build capacity at administrators and member level; 36 = Tree Rings
39 = Tree Number
(6).Cooperate with relevant agencies, institutions or professional personnel consultants; (7).Expand international 9 = Tree high
02 = Unit/village Number
markets, regional and national; (8).Work closely with entrepreneurs in the wood industry, furniture and handicraft 011 = member Number
KHJL= Koperasi Hutan Jaya Lestari
HM = Private Land
Focus Areas: Sustainable Community Based Forest Management in South Konawe Regency of South east A. End:
775 = Number in Document
Sulawesi Province-Indonesia. 22 = Square width
19 = square Thick
190 = square length
Beneficiary: B. Stump:
KHJL= Koperasi Hutan Jaya Lestari
1. The communities who manage forests on their Private Land that consist of 23 Units/Villages, 748 members and HM = Private land
incorporates a total area of ± 2.000 ha. 2 = Land number
011 = member number
2. The communities who manage State-owned Land that consist of 39 villages and 1.352 Family heads. 19 = Tree Number
S.2 = The second cutting
3. Local government through retribution and tax as regional revenue.
Partners if any: The Forest Trush (TFT), Smartwood, DFID, JICA, mfp, CSCF, Samdhana, Partnership, British Council, Sulawesi Community Foundation (SCF),
Indonesia University, IPB, Local Government, Regency and Province Forestry Office, Minister of Forestry Republic Indonesia, Minister of Cooperative Republic Indonesia,
Local Forestry Agency, Radio Swara Alam, Kendari Television, TELAPAK Indonesia, WGP and National and Local NGOs.
Challenges & issues: Success Factors:
• The community knowledge about sustainable forest management is increasing 1. KHJL gained international recognition in the form of FSC certification for
but their income is still low. So NGOs that does Empowerment and advocacy at sustainable community based forest management in private land.
community level should always have new strategies in mentoring and 2. KHJL got a business license of Forest Plantations management from the Regent
encouraging business development and capacity building of group members South Konawe on behalf of the Minister of Forestry Republic Indonesia.
• Availability of buyers for wood produced by community 3. KHJL is the primary actor in community based wood industry
• Technology to produce the furniture and handicraft 4. Existing Capacity Building and Intensive Assistance by NGOs to the community
groups.
Process of the project/program Key Results and Impacts:
The work plan for utilization of community timber forest: socialization; register member; inventory of potential; planning of land 1. Prosperous Communities
preparation; area mapping; seed / seedling, planting, maintenance plan; protection and safeguarding of forests; logging / 2. Sustainable Forest, and
harvesting; wood loading; timber shipments to the buyer. 3. Local revenue Increased
Next Steps:
Calls for Cooperation: Capacity building of Koperasi Hutan Jaya Lestari (KHJL) as means to replicate model of sustainable forest management to the Forest of
Community’s Plantation program in South Konawe Regency
10 11

8. 12 13

9. Evergreen Volunteer Teaching Program
Presenter: Vijay Pratap Singh Aditya
Designation: Chief Executive Officer
Department: Ekgaon Technologies
Presenter E-mail: vijay@ekgaon.com
Country: India Related URL: www.onefarm.ekgaon.com
Overview of the Project/Program or Case
Poor Soil health is leading to reduction in farm yield to farmers due to nutrient mining and imbalanced application of fertilisers and growth
promoters. Ekgaon's “OneFarm” services accessible on mobile phones, provides customized services to individual farmers, specific to their
farms and crop (as well as variety) in an easy and efficient manner to enhance farm productivity, move the farmer up the market supply chain
and ensuring better returns on their hard work. The OneFarm platform provides weather forecast, crop management, Site-specific soil nutrient
management (SSNM) practices, disease alert, market prices, networking with inputs suppliers and supply chain integration.
Details of the Project/Program
Objectives/Strategies
1. Provide customised usable advisory to small farmers for
increasing soil productivity and ensuring better returns.
2. Ensuring a package of service meeting an entire crop
cycle requirement with feedback mechanism built into
advisory.
Focus Areas: Agriculture Advisory services
Beneficiary: small and marginal farmers not having access
to farm extension services
Partners if any: Agriculture Research institutions,
Meteorological Labs, supply chain intermediaries to rural
markets
Challenges & issues: Key Results and Impacts:
1. Investment 1. 30% reduction in use of agri-inputs, hence savings of over
2. Network partners for service delivery – particularly the 12 USD per crop season
telecom providers 2. Increased* productivity by 15%
Success Factors: Devising a technology platform enabling service delivery at low cost.
Bundling services as a crop season package, increasing usability for farmers
Process of the project/program
The project is being scaled up across new agro-climate zones, across news languages and new crops/varieties
Next Steps:
Calls for Cooperation: Partnership for scaling up services impact, increasing service value and investment for outreach
across Asia and Africa to over 750 Million small farmers
14 15

10. University as Community Innovation Resource Area Innovation Alliance, ltd.
Presenter: Miki YASUI, Associate Professor Presenter: Hitoshi Kinoshita
Hosei University (Tokyo, Japan) Designation: CEO
TAMA Co-living Society Institute,
affiliated with Graduate School of Human
Department: Area Innovation Alliance
Well-being Studies and Department of Social Presenter E-mail: miki@hosei.ac.jp Presenter E-mail: kino@areaia.jp
Policy and Administration. Related URL: www.hosei.ac.jp Country: Japan Related URL: http://areaia.jp/
What We do: Overview of the Project/Program or Case
As a local university, we have tried to make a clue of community innovation in Tama area (regarded as suburb of Tokyo) using
various resources in the university on the basis of network with local stakeholders. We aim to establish an alliance among different areas and corporations for
developing/promoting new businesses for regional economic renewal, thus, to
create an international new industry of Area Innovation.
Background:
There was a concern about quick rise of rate of elderly residents, which may cause
issues like day care, safety and loss of community identity. Details of the Project/Program
Objectives/Strategies - Case 1
Objective
There was a concern about quick rise of rate of elderly residents, which may cause Area-based comprehensive facility management
issues like day care, safety and loss of community identity. We have already succeeded in improving cost performance by collective facility management of middle and small sized buildings in some
cities. This scheme is useful not only for increasing productivity but also for creating additional resource for future investment for the
areas. We believe that cost reduction of facility maintenance create a new resource for city centre revitalization. In Sapporo, we first
Focus Areas: 1) Making a scheme to let students get into communities and started from lift management. This is now linked to discussion of future regeneration projects.
communicate with residents. 2) University as a databank and brain of local community.
What happened?
1) Community Events
- Renewed community festival with help of students,
- New after-school programs introduced by students, Objectives/Strategies - Case 1
2) Community Empowerment Area-based comprehensive facility management
We have succeeded in saving transaction cost by making e-payment system shared by merchants in the city center. In Nagasaki,
- Helping the management of Community Welfare Association.
Collective order and management of e-Payment system has saved around 4 million-dollar transaction fee annually, which 200 thousand
dollar profits every year. Collective management of e-Payment system has enabled the management corporation to grasp area-wide
3) Community’s Databank (researches) economy and think future strategies based on it.
- Research on community ties in the major public housing areas,
- Social business research
Issues: Sustainability, mutual-understanding, enthusiasm
Next Steps: We have started an international comparative research on
metropolitan suburbs and shrinking cities. Your involvement is welcome!
16 17

11. A Model of Sustainable Community Based Forest Management By Koperasi Hutan Jaya Lestari (KHJL)
‘Smile Together Project’, Work Together Foundation In South Konawe Regency of Southeast Sulawesi province-Indonesia
Presenter: Marie M.H. LEE Presenter: Russell Campbell
Designation: Head Designation: Corporate Affairs Marketing Manager
Presenter E-mail:
Department: International Affairs Team Department: Corporate Affairs russell.j.campbell@intel.com
Presenter E-mail: smartmarie@gmail.com
Country: South Korea Related URL:eng.hamkke.org Country: Asia Pacific
Overview of the ‘Smile Together Project’ Overview of the Project/Program or Case
‘Smile Together Project’ is the international cooperation project, initiated by the Work Together Foundation in 2011.
This project is aimed at eradication of child labor, which is the result of the poverty. WT believes that the cycle of poverty occurs when the children are forced to work, instead
Created an affordable solution enabling blind and visually impaired people a means to read and write to enable them to have access to
of being educated. Poverty can be eradicated when the head of each family can work for getting basic necessities and educating their children and become economically education and employment opportunities as well as provide assistance in daily living.
self-sufficient. For this, Work Together Foundation, along with local partner organizations that support impoverished children, is willing to fund and support local social
enterprises that support poor families get jobs for their financial independence.
Evaluation Criteria:
Clarity of social purpose and the social problem that needs to be solved
Feasibility or actual establishment of social enterprises that aim to provide solutions for impoverished children Details of the Project/Program
Possibility of providing direct support to impoverished children
Networking with local community
Enterprise sustainability even after support from the Work Together Foundation
Institution’s ability to conduct the enterprise responsibly Objectives/Strategies:
Effective budgeting and ensuring transparency 1. To develop a low cost solution that addresses the needs of
* Projects’ on running the vision impaired to enable them to read and write in order
1) JSC Banteay Prieb Shop for Handicraft (for the families’ independence of PWDs) to access education, employment, and daily living tasks
2) Lotus Hair & Beauty Center (for the orphanages after 16 years old)
3) CAMP Sewing Center (for the relocated people from Metro Manila, the Philppines)
4) Phoudindaeng Community café and paid program for responsible tourists(for the sustainability of the Phoudindaeng Youth Center which fosters youth leaders within the Focus Areas: 1)Cost reduction via use of low cost Intel
community with AVAN)
Atom based notebook computers, using free software
specifically optimized for low cost hardware.2)Creating a
pre-configured solution that is ready to use in real life
Details of the ‘Smile Together Project situations right out of the box. 3)Integrating multiple device
functionality into one portable device.
Objectives:
1. Fundamental eradication of child labor
2. Financial independence of poor households through decent jobs with social enterprises Beneficiary:
Approximately 70 million Indian people who cannot read
Focus Areas: social entrepreneurship in under developing countries normal print and cannot afford currently available technology
solutions.
Beneficiary: We work with local partner organization and community residents. Challenges & issues:
1)The cost of existing technology solutions placed them out of reach of
Partners: Lotus World, Center for Asian Misson for the Poor, JSC Banteay Prieb, AVAN and Partners if any: Program was a joint research project with 99% of the target group.
more Saksham Trust. 2)Mainstream technology support were not knowledgeable about
assistive technologies.
Challenges & issues: Key Results and Impacts:
1. High risk at supporting social ‘enterprises’ 2.Link non-financial 1. Implementation of vocational skills to the disadvantaged people
Key Results and Impacts:
support for the sustainability of the project; 3. Long time to 2. Job creation for poor households through running social enterprises
1)Achieved an 85% cost reduction over previously available Success Factors:
solutions. 1)85% lower cost as compared to alternative solutions
develop business from teaching needed technical skills 3. Supporting local community- based sustainable development
2)This innovation has made vision assisting devices 2)Integrates multiple devices into single portable device
affordable by larger segment of the population. 3)Positive feedback from the technical committee of the World
Success Factors: Blind Union and the DAISY forum of India
1. Encouraging local-community initiated and originated social entrepreneurship; 2. Promoting local leadership with the exit strategy of
supporting NGOs; 3. Developing skills and business models that are sustainable and environmental within the communities and
market-competitive Process of the project/program
Developed by a grass roots employee effort with Corporate support and encouragement.
Built using standard hardware and a preconfigured “bundle” of optimized free software.
Process of the project/program Team leveraged expertise from across the company to create a comprehensive and market viable solution.
Screening→Selection→Signing of Contract→Disbursement of Funds→ Non-financial Support→ Evaluation and/or Extension of Funding Period
Next Steps:
Next Steps: Find social enterprise to collaborate in under developing countries Comprehensive Go-to-Market plan is under development.
Calls for Cooperation: Partnership with local NGOs which looks for financial sustainability Working with government ministries to facilitate and scale the program deployment
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12. Typhoon Morakot Disaster Digital Caring Program in Taiwan - Taitung County Taimali Details of the Project/Program
Challenges & issues:
Presenter: Jacob Shi-Min Lee Ph.D. 1. Information within the organization was incomplete and lacked transparency, resulting in erroneous information transmission.
Presenter E-mail: When the team came on the scene, it cost the team more time to have to repeat communication with each member.
Designation: Convener of Industry-Academia Cooperation fuel-cell@hotmail.com 2. Consensus within the local organizations was affected by re-election.
3. Transition between the old and new chairman resulted in changes in resolutions.
Related URL: 4. Numerous complaints were made by local organizations regarding the lack of uniform models for information equipment and
Department: Information Society Promotion Association http://www.ispa.org.tw/88service/ lack of new equipment.
default.aspx 5. Local organizations were more disorderly and lacked full-time staff to man the windows.
Country: Taiwan 6. The greater the difficulty faced by farming businesses, the lesser their interest in the project. Cooperation was low.
7. Many agricultural dealers did not wish to sell their products through the Website because of legal and safety concern about labels.
Overview of the Project/Program or Case Key Results and Impacts:
Jinzhen Mountain in Taitung County Taimali Township is a famous tourist spot. Its year-round flowers and plants and natural scenery have attracted groups 1. Established an information service center to provide both software and hardware services: Created an information service
of tourists, and has the potential to give impetus to livelihood industries in the entire Taimali region. However, the August 8 Typhoon Morakot wrecked center by providing 30 computers to the e-education center and information service center so that residents have continual
destruction in Taiwan, resulting in 678 people killed, 75 missing, and NT$110 billion (US$33 billion) in damages. Therefore, we are planning an 88 Disaster access to an information environment.
DOCLive Program to help the Taitung County Taimali Jinzhen Mountain Leisure Farms Tourism Development Association implement e-marketing. With 2. Dispatched information assistants to the field to offer frontline help to residents and businesses, and to gather and organize
assistance from the 88 Alliance organized through The Red Cross Society, information assistants will help establish an e-business model, and use Internet digital information:
marketing to integrate bed-and-breakfast operators and Jinzhen, strengthen online services, coordinate with scenic attractions and improve the quality of Information assistants lived on-site and were deeply involved in field for three months. They helped counsel local organizations
accommodations to reclaim the past glory of Taimali. in livelihood development, and recorded issues that arose during the process. They helped residents solve problems relating to
digital information collection and organization.
3. Established e-business model and improved the digital ability of residents. Counseled residents in establishing e-business
Details of the Project/Program model for their products, and helped them understand shelf stocking, establish cash flow, logistical process and created
Through The Red Cross Society of The Republic of China, Intel, Microsoft Taiwan, Corporation and more than 110 local non-governmental organizations management forms. Last, through print media and Internet, goods were distributed, promoted and marketed.
and established the 88 Alliance. Last year it helped Xiaolin Village, which suffered the most severe devastation by Typhoon Morakot, implement a series 4. Overall tourism image was improved by linking with local tourism digital marketing. Through media and blog exposure, the
of long-term guidance for Internet Information Marketing, and successfully helped the villagers market “Xiaolin Plums.” Replicating the successful digital platform was introduced to stimulate consumer purchase, smoothly completing the Internet set up. This not only enabled
experience of Xiaolin Village, the Alliance once again came together to start on the eye-catching Jinzhen Mountain, and through Internet marketing, consumers to help Taimali, but more significantly brought it into the business circle, and compared to depending merely on
integrated bed-and-breakfast operators and Jinzhen, strengthened on-line services, coordinated scenic attractions,in addition, by the donated hardware donations, was more beneficial. Moreover, by connecting with official Taimali Township websites, local tourism was marketed
from Intel, ASUS and Acer, it helps villagers improve their ability of internet promotion and sales, and improved the quality of accommodations to reclaim and the level of tourism in Taitung County Taimali Township Jinzhen Mountain was effectively increased. In addition, the
the past glory of Taimali. The program recipient was Jinzhen Mountain Leisure Farms Development Association. Members included local residents, development of tourism in Taitung County was indirectly increased.
farmers and bed-and-breakfast operators, each comprising one-third, respectively. It was hoped that through Internet promotion and sales, income could 5. Created GPS tourist maps: Using GPS satellite functions, Jinzhen Mountain trails were divided into three categories, namely
be immediately created and tourists from before the typhoon disaster would be brought back to Taimali “fun and easy,”“active”and“extremely challenging” for Jinzhen Mountain tourists to choose from to create their own unique
experiences. With 3D Internet technology, scenic spots along the trails were made three dimensional so that tourists can
Objectives/Strategies: personally experience the pleasure Jinzhen Mountain while planning their trips. Through Microsoft Cloud Services, 360°views
1. Increase the ability of disaster victims to use information
of different trails were posted, conveniently offering tourists a pre-experience of the beauty of Jinzhen Mountain.
Train ISPA information assistants and dispatch them to the field to
offer information technology services, promote and provide counsel in Success Factors:
e-industry, help develop a e-business model for featured products, 1. Effectively improving disaster victims’ ability to use information
maintain the management of computer facilities, educate local Information assistants were dispatched to the field to provide e-training for the people and establish business blogs. Through
residents on information use, offer training courses and set up the Internet, scenic views of Jinzhen Mountain and bed-and-breakfasts were promoted, enabling tourists to quickly understand
business blogs.
Focus Areas: Taitung County Taimali Township Jinzhen Mountain the culture of Jinzhen Mountain and its people, thereby increasing tourism motivation.
(Classified by the Executive Yuan as an 88 Disaster affected 2. Commitment to developing an environment of e-livelihood. By linking with Asus Foundation resources, seed members from
2. Create an environment of e-livelihood development.
County/City) local associations offered counseling to bed-and-breakfast operators to enable them to independently manage simple
Contact ASUS Foundation to provide 30 used computers for the long
e-business procedures such as product control, cash flow, logistics, Internet sales of goods such as agricultural products and
term use of the association. Establish an e-tourist center for Jinzhen Beneficiary: Provided direct assistance to 64 people (Taitung
bed-and-breakfast.
Mountain, and develop e-livelihood through the local environment. County Taimali Township Jinzhen Mountain Leisure Farms
Development Association membership). In addition, the project
3. Counseled disaster victims on developing e-livelihood
3. Counsel victims on e-livelihood development Through The Red
and service model was extended through counseling local Information tools were used to activate community construction. By integrating The Red Cross Association and professional
Cross Society, integrate social work and information professionals to
associations. In 2011, local associations distributed aid to 1,333 social work resources, counseling was offered to Taitung County Taimali Township Jinzhen Mountain Leisure Farm
provide counsel to Taitung County Jinzhen Mountain Leisure Farms
victims of the 88 Disaster in Taitung County Taimali Township Da Development Association to create a set of local digital livelihood operation models. With the ability to use information
Development Association for creating a set of digital livelihood
Wang Village. technology and professional advice from experts, unique features of local scenic spots were integrated so that
operation models. Through the ability to use information and
bed-and-breakfast operators could share information through actual and virtual Internet connection, thereby increasing
community development empowerment, break the barriers between Partners if any: Included The Red Cross Society of The competitiveness in the tourism industry.
information and distance so that direct links to consumers can be Republic of China, Microsoft Taiwan Corporation, Chunghwa
4. Innovative of information technology
made, and initiatives can be taken to command future livelihood Telecom Foundation, ASUS Foundation, Jieh Huey Social
Welfare & Charity Foundation, Association of Digital Culture By the 4,5000 CPU donated form Intel, and related hardware resource from ASUS and Microsoft, collocating with technology
opportunities. training from ISPA, it helps villagers improve their ability of internet promotion and sales.
Taiwan and Taitung County Taimali Township Office.
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13. Evergreen Volunteer Teaching Program
Presenter: Shih Ying-Chih
Designation: Executive Secretary
Department:
Presenter E-mail: yingchih.shih@gmail.com
Country: Taiwan R.O.C Related URL: http://www.ours.org.tw/
Overview of the Project/Program or Case
In the context of global warming, Taipei, as a basin, is like a growing fire city. However, city planning is too slow to face
that fact, and far away from citizen’s life.
This is a movement for our daily life needs, and for a public land use dialogue: From tree protection to green land request,
from living quality discussion to community planning, from public land use brainstorming to handmade city promotion.
With more partnerships, we are trying to arouse more people to advance their eco-city actions. That one day will finally
push our city in a sustainable way.
Details of the Project/Program
Objectives/Strategies
1. Burning Map
2. Public land using brainstorm
Focus Areas: North of Taiwan Partners if any: NGOs, student groups, community planner.
Key Results and Impacts:
Challenges & issues: Not only NGOs, more and more citizens, students,
How citizens participate in public land using plan. communities start their actions.
Success Factors: Devising a technology platform enabling service delivery at low cost.
Bundling services as a crop season package, increasing usability for farmers
Process of the project/program
Protection movement- Public Land request- Community Participation promotion - Promote Policy Implementation
Next Steps: Promote public land protection policy. Why people join: Not only fun, but also a chance to initiate
Calls for Cooperation: GIS using communication
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14. Vocational training for street and disadvantaged youth in Vietnam REACH
Presenter: Nguyen Thi Thu Ha Presenter: Tam Pham, Director
Designation: Deputy General Manager Country: Vietnam
Organization: KOTO Training Centre Beneficiary: Disadvantaged Youth
Presenter E-mail: hantt.hn@koto.com.au Email: tam.pham@reach.org.vn
Country: Vietnam Related URL: www.koto.com.au Offers: Training & Job Placement Website: www.reach.org.vn
Overview of the Program Overview of the REACH program
KOTO’s 24-month hospitality, English and life skills training program enables Vietnam’s street and disadvantaged youth to acquire the
REACH offers a focused 3 month vocational training program for Vietnam’s most disadvantaged youth. Post-graduation,
skills to gain employment and break the poverty cycle. KOTO provides a family environment where the trainees can be themselves
REACH supports the students to find full time jobs that provide a secure steady income and ample growth opportunities.
and grow into happy, confident young adults ready for the rigors of the hospitality industry and to deal with life’s challenges.
REACH uses an innovative, highly pragmatic and effective training model which incorporates the needs of
KOTO is a not for profit social enterprise. KOTO’s revenue comes largely from its restaurants and catering service, as well as its
trainee sponsorship program. All profit is invested back into the organization for the good of the trainees. underprivileged youth with local industry and labor market requirements.
Details of the Program
Success Factors: Key Results and Impacts:
Objectives/Strategies • Committed facilitators from industry • Number of youth trained 5,414
1. To provide street and disadvantaged youth with vocational training in the hospitality industry and practical • Market driven curriculum • 86% Employment Rate
opportunities which enable the kids to learn and practice their skills. • 6 month post-graduation follow up
2. To provide street and disadvantaged youth with the opportunity to attain life skills including healthy living, • Job placement
teamwork, personal financial management, interpersonal skills and relationship
Focus Areas: Cookery and Front of House Training
Beneficiary: Street and disadvantaged kids, aged 16-22 years old
Partners: Box Hill Institute (Australia)
Challenges & issues: Key Results and Impacts:
1. Social enterprise is a new term in Vietnam, • More than 300 trainees completed the Program
there is currently no tax incentive for social • 100% of graduates were offered a job after graduation
enterprises • A number of graduates have received scholarships for further study in Australia
2. High staff turnover, difficult to retain good • Approximately 200 trainees are attending the Program Partners
staff because of low pay rates
3. Donations from individual and organizations Success Factors:
are reducing due to global financial situations, Accredited training program
need to find a source of funding that is more Continued support from donors, sponsors and organization
stable e.g. venture capital Strong network of volunteers
Process of the project/program
1-3 months: Orientation 12-18 months: Advanced training (conducted by lecturers from hotels /restaurants)
Core subject introduction to hospitality Industry Training at the Restaurant Challenges: Effective Expansion
Basic English and Computer skills Advanced English classes
3-12 months: Vocational training (theory and practical assessment) Life skill training and sport activities
Our Approach:
Training at the Restaurant 18-24 months: Training at the Restaurant
English for restaurant Special workshops The first month is spent on recruiting the right target group for our training program as well as finding jobs for recent graduates.
Life skill training and sport activities Work experience at big hotels (2 months) and restaurants (1 month) Applicants go through interviews which are followed up by a home visit by the staff. Once enrolled, the student spends 13 to 15
Job search skills weeks in class building technical skills, English skills, as well as life skills such as confidence building, communication, and work
Next Steps: Put the second KOTO restaurant (in Ho Chi Minh City) into operation Continue improving restaurant and catering services readiness. The facilitators not only teach the class but also are responsible for counseling, job placement, 6 months of follow up
to ensure sustainability of the program Develop new projects that generate sustainable incomes for the program post-graduation, and alumni support. Our courses are taught by committed facilitators that have industry experience related to
the course. Classes are kept at a small size so that each individual gets the attention they need to succeed. Current courses
Calls for Cooperation: Long term investment is needed both the Restaurant and Training Centre Capacity building for staff, both at include Food & Beverage, Web Design, Sales and Marketing, Housekeeping, and Nail Art.
teaching skills and business operating skills
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