This document discusses various topics related to social knowledge management and collaboration tools. It introduces Nicolas Georgeault and provides his contact information. Several sections discuss fears companies have with social tools, how to choose between SharePoint and Yammer, how to integrate Yammer with SharePoint, and what a corporate social graph is. Other topics covered include social KM, the four pillars of KM, Yammer versions and features, and using Power BI with Yammer analytics. The document promotes optimizing knowledge management through the use of social and collaboration technologies.

1. Nicolas Georgeault

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• Yammer: ngeorgeault@negotium.com
• Email: ngeorgeault@club-sharepoint.fr
• Twitter: @Ngeorgeault
• Blog: http://blog.georgeault.co

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5. A quick introduction about
social…

6. Most principal fears for
companies…

7. …Timewasting

8. … Inappropriate content

9. … Security

10. … Negativity

11. … Mutiny

12. This is what we
were thinking
about Email (only)
20 years ago…

13. How to choose between
SharePoint 2013 and
Yammer?

14. A very strange situation

18. So…

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22. Yammer versions…
Freemium Vs Enterprise

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24. How to use Yammer in
SharePoint Online and On-
Premise?

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Install
Yammer App
Add Yammer
feed to « My
Site »
Add Yammer
feed on any
team site

31.  http://blogs.office.com/2014/07/08/new-interactive-
training-for-hybrid-computing-now-available/

32. What your Corporate Social
Graph?

33. What is Social KM?

34. The knowledge can be defined as ‘an
organized body of facts, principles,
procedures and information acquired
over time’. (N. Blanchard and J. Thacker, 2009)
knowledge refers to what individuals
or teams of employees know or know
how to do (human and social
knowledge) as well as a company’s
rules, processes, tools, and routines
(structured knowledge). (R. Noe, 2008)
To remain competitive companies need to
develop strategies to retain knowledge
from older workers and transfer it
successfully to other employees in the
corporation. (T. Calo, 2008)
“As the Baby Boomer generation
prepares for retirement, many firms want to
be sure that the knowledge and experience
gained by the current leadership does not
walk out the door when they do” (S. Glick, 2007)

35. 
Document by nature
Information Data
Information
Knowledge
sense
structuration
Knowledge
Knowledge
Knowledge
Knowledge
Know-how
logic
understanding emotional knowledge
memory
Experience

36. 1.
2.
Communication
$
$
#
#
$

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Big
Data
ERP
CRM
Discussions
Diffusion
Collaboration
Documents

38. What is the Graph?

43. Order in
Dynamics
Customer
in CRM
Contact in
SharePoint
/Yammer
Monthly
sales in
PowerBI
Discussion
in a
Yammer
Feed
Cross-
Selling
Opportunit
y
OneDrive
to share
documents
Sales
contact in
CRM/Share
Point
Expert
identified
in
SharePoint
/Yammer

44. Command
in
Dynamics
Customer
in CRM
Contact in
SharePoint
/Yammer
Monthly
sales in
PowerBI
Discussion
in a
Yammer
Feed
Cross-
Selling
Opportunit
y
OneDrive
to share
documents
Sales
contact in
CRM/Share
Point
Expert
identified
in
SharePoint
/Yammer
Command
in
Dynamics
Discussion
around
same
needs
Expert
identified
in
SharePoint
/Yammer
Cross-
Selling
Opportunit
y

45. ?

46. how to use it to optimize your
Knowledge Management?

47. The Four Pillars

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53. V
S

54. Documents &
Content
Social and
Contact
Information
Unified
Communication
Business
Application

55. In the Office
In your Outlook
On the road
In a Mobile App
On the run
In a Mobile App
Wherever
In Outlook Web App

56. Android iOS BlackBerryWindows
Phone

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http://blogs.msdn.com/b/richard_dizeregas_blog/arc
hive/2014/04/09/yammer-analytics-with-excel-and-
power-bi.aspx

59. #EnterpriseBrain

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