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Feast or Famine: the choice is yours
(or how can charities survive the recession)
Joe Saxton
June 2009



Telephone: (020) 7426 8888
e-mail: joe.saxton@nfpsynergy.net
Web: www.nfpsynergy.net
A rule, a question and a warning

• The rule: most things that are done in a
  recession would make sense outside a
  recession
• The question: how many donor decisions
  would it take to lose half your income
• The warning: perception is reality when it
  comes to giving
Ten things to do in a recession….
Step 1: Cut fixed costs

•   Staff are fixed costs
•   Focus on support staff
•   1 to 10 not 1 to 1
•   Create sustainable savings
Step 2: Review variable costs

•   Print
•   Travel
•   IT
•   Properties
•   Training
•   Postage
•   Consultants
•   Research
Step 3: Prioritise expenditure which delivers
shorter-term results
• How long before profitable
• How much profit
• How much risk
Chart 2: Gestation period vs profit potential for different fundraising
    techniques

                                        High length of time to           Legacies
                                        reach profitability
                          Charity
                           shops                            Individual
                                                              giving

Low potential                                                      High potential
profit                                                             profit
                                    One-off
                                    donation



                                                       Major
                                                       donors
         Tin-rattling

                                         Short length of time to
                                         reach profitability
Step 4: Create a balanced portfolio of risk
and return
Risk vs return matrix for different fundraising
    techniques
                                  Increasing
                                  donation size             Major
                                                            donors




Lower returns if                            Direct       Higher return if
appeal is successful                        debits   appeal is successful

Low risk of raising                                           High risk of
                       One-off
nothing                                                   raising nothing
                       donation



    Tin-rattling


                                  Decreasing
                                  donation size
Step 5: Have a clear income strategy

• Helps decide the most importance activities
• Helps makes decisions about where to invest
  resources
• Stops tactical responses to the latest
  opportunities
• What are your top five priorities for the coming
  year?
Developing ideas for growing your income

• The next chart helps identify the options
• The key is to systematically explore each of the
  options – using brainstorming, desk research
  and competitor analysis (and brutal self analysis)




                                      j
Identifying your strategic options
                     Increasing net income
         Increase revenue                               Cut Costs

 objective 1.
Increase revenue
                         objective 2.
                       Increasing income by            objective 3.
by increasing the                                 Cut fixed or variable costs
    number of           increasing the value
                        of each relationship
  relationships

                           strategy 3.                     strategy 6.
                           Get relationships to            Cut variable
 strategy 1.
                           last for longer                 costs
 Increase no.
 from existing             strategy 4.
 markets                   Increase value of each          strategy 7.
                           relationship activity           Cut fixed costs
 strategy 2.
 Increase no               strategy 5.
 from new                  Get donors to do
 markets                   more each year

                    BRAND-BUILDING ACTIVITIES
Step 6: Remember the three legged stool

• Income that’s given
• Income that’s earned
• Income that’s granted
Step 7: Make everyone a fundraiser

• Many of the best fundraisers are not
  fundraisers – but frontline staff
• Fundraising shouldn’t be ghettoised and
  left to fundraisers
• The CEO should lead the fundraising way
Step 8: Be passionate, persuasive and
personal
Step 9: Be really clear about your target
audiences
Step 10: Start preparing now for the next
recession
Any questions?
You can get an edited version of these slides
by giving me your business card or emailing
                   me at:
         joe.saxton@nfpsynergy.net

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Feast or famine - or what charities should be doing to survive the recession

  • 1. Feast or Famine: the choice is yours (or how can charities survive the recession) Joe Saxton June 2009 Telephone: (020) 7426 8888 e-mail: joe.saxton@nfpsynergy.net Web: www.nfpsynergy.net
  • 2. A rule, a question and a warning • The rule: most things that are done in a recession would make sense outside a recession • The question: how many donor decisions would it take to lose half your income • The warning: perception is reality when it comes to giving
  • 3. Ten things to do in a recession….
  • 4. Step 1: Cut fixed costs • Staff are fixed costs • Focus on support staff • 1 to 10 not 1 to 1 • Create sustainable savings
  • 5. Step 2: Review variable costs • Print • Travel • IT • Properties • Training • Postage • Consultants • Research
  • 6. Step 3: Prioritise expenditure which delivers shorter-term results • How long before profitable • How much profit • How much risk
  • 7. Chart 2: Gestation period vs profit potential for different fundraising techniques High length of time to Legacies reach profitability Charity shops Individual giving Low potential High potential profit profit One-off donation Major donors Tin-rattling Short length of time to reach profitability
  • 8. Step 4: Create a balanced portfolio of risk and return
  • 9. Risk vs return matrix for different fundraising techniques Increasing donation size Major donors Lower returns if Direct Higher return if appeal is successful debits appeal is successful Low risk of raising High risk of One-off nothing raising nothing donation Tin-rattling Decreasing donation size
  • 10. Step 5: Have a clear income strategy • Helps decide the most importance activities • Helps makes decisions about where to invest resources • Stops tactical responses to the latest opportunities • What are your top five priorities for the coming year?
  • 11. Developing ideas for growing your income • The next chart helps identify the options • The key is to systematically explore each of the options – using brainstorming, desk research and competitor analysis (and brutal self analysis) j
  • 12. Identifying your strategic options Increasing net income Increase revenue Cut Costs objective 1. Increase revenue objective 2. Increasing income by objective 3. by increasing the Cut fixed or variable costs number of increasing the value of each relationship relationships strategy 3. strategy 6. Get relationships to Cut variable strategy 1. last for longer costs Increase no. from existing strategy 4. markets Increase value of each strategy 7. relationship activity Cut fixed costs strategy 2. Increase no strategy 5. from new Get donors to do markets more each year BRAND-BUILDING ACTIVITIES
  • 13. Step 6: Remember the three legged stool • Income that’s given • Income that’s earned • Income that’s granted
  • 14. Step 7: Make everyone a fundraiser • Many of the best fundraisers are not fundraisers – but frontline staff • Fundraising shouldn’t be ghettoised and left to fundraisers • The CEO should lead the fundraising way
  • 15. Step 8: Be passionate, persuasive and personal
  • 16. Step 9: Be really clear about your target audiences
  • 17. Step 10: Start preparing now for the next recession
  • 19. You can get an edited version of these slides by giving me your business card or emailing me at: joe.saxton@nfpsynergy.net