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business open operations manager

           © 2012 netage solutions GmbH   1
All-in-one Monitoring                            Added Value


Service Level Reporting (SLR) across all IT platforms


                 Client Server
                     Web



                   Desktop
                                 Networks   Servers     Applications    Databases
                 PC Systeme



 Any application (web-based, Citrix, SAP, Oracle, Java, .Net,
 RYO, …) can be monitored with a few minutes set-up time.



                                                                                    2
                                               © 2012 netage solutions GmbH
End-2-End-Monitoring
      Example                        Architecture

                                        Simulate real user
                                        activities, for example
                                        in servicenow
                                        (web-based SaaS
                                        application)
                                              Log-on
                                              Create a new ticket
                                              Open and modify an
                                              existing ticket
                                              View dashboard and
                                              graphical charts
                                              Log-off



        manages all components and provides the results


                                   © 2012 netage solutions GmbH
Integrated Solution                                     Test Set-up




With a single click, out-of-the-box probe integration
enables record/replay and scripting functions in

                      © 2012 netage solutions GmbH   © 2012 netage solutions GmbH
                                                                                    4
eps Probe Builder - GUI                              Workflow Scripting




 GUI-based workflow definitions for fast and efficient
 end-to-end measurement scripts (MS Javascript)



                      © 2012 netage solutions GmbH     © 2012 netage solutions GmbH
                                                                                      5
Configuration in                                   Instrumentation




 The deployment package provides the probe with
 executable instructions
 To launch the tests, the boom agent runs the EXEC
 policy of the probe
 User passwords (log-on) are encrypted and saved



                    © 2012 netage solutions GmbH   © 2012 netage solutions GmbH
                                                                                  6
Performance Testing                                  Instrumentation




 Performance tests enabled with the –numtest variable.
 Multiple iterations (n) are run in parallel
 Parallel sessions only limited by the probe hardware
 Performance testing is necessary to uncover scalability
 issues and performance thresholds



                      © 2012 netage solutions GmbH   © 2012 netage solutions GmbH
                                                                                    7
Alarm Conditions                                     Thresholds




Each workflow segment has its own threshold and
can be individually defined
Alarm messages can be written in free-form, can
contain various variables, and are multi-language.



                    © 2012 netage solutions GmbH   © 2012 netage solutions GmbH
                                                                                  8
Results Analysis                                   Visualisation

                                                                                    1

                                   2

                                                                                        2




Indication browser (1)
Performance chart (2)
Dashboard (3)                                                                           3
Reporting engine


                      © 2012 netage solutions GmbH   © 2012 netage solutions GmbH
                                                                                            9

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Application Performance Monitoring with boom

  • 1. & business open operations manager © 2012 netage solutions GmbH 1
  • 2. All-in-one Monitoring Added Value Service Level Reporting (SLR) across all IT platforms Client Server Web Desktop Networks Servers Applications Databases PC Systeme Any application (web-based, Citrix, SAP, Oracle, Java, .Net, RYO, …) can be monitored with a few minutes set-up time. 2 © 2012 netage solutions GmbH
  • 3. End-2-End-Monitoring Example Architecture Simulate real user activities, for example in servicenow (web-based SaaS application) Log-on Create a new ticket Open and modify an existing ticket View dashboard and graphical charts Log-off manages all components and provides the results © 2012 netage solutions GmbH
  • 4. Integrated Solution Test Set-up With a single click, out-of-the-box probe integration enables record/replay and scripting functions in © 2012 netage solutions GmbH © 2012 netage solutions GmbH 4
  • 5. eps Probe Builder - GUI Workflow Scripting GUI-based workflow definitions for fast and efficient end-to-end measurement scripts (MS Javascript) © 2012 netage solutions GmbH © 2012 netage solutions GmbH 5
  • 6. Configuration in Instrumentation The deployment package provides the probe with executable instructions To launch the tests, the boom agent runs the EXEC policy of the probe User passwords (log-on) are encrypted and saved © 2012 netage solutions GmbH © 2012 netage solutions GmbH 6
  • 7. Performance Testing Instrumentation Performance tests enabled with the –numtest variable. Multiple iterations (n) are run in parallel Parallel sessions only limited by the probe hardware Performance testing is necessary to uncover scalability issues and performance thresholds © 2012 netage solutions GmbH © 2012 netage solutions GmbH 7
  • 8. Alarm Conditions Thresholds Each workflow segment has its own threshold and can be individually defined Alarm messages can be written in free-form, can contain various variables, and are multi-language. © 2012 netage solutions GmbH © 2012 netage solutions GmbH 8
  • 9. Results Analysis Visualisation 1 2 2 Indication browser (1) Performance chart (2) Dashboard (3) 3 Reporting engine © 2012 netage solutions GmbH © 2012 netage solutions GmbH 9