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2. TOOLS OF ASSESSMENT
QUESTIONNAIRE
PRESENTED BY,
NEENU MOHAN

3. QUESTIONNAIRE: MEANING
 It is widely used in educational area to obtain
information about certain conditions and practices.
A questionnaire refers to a device for securing answers to
a series of questions by using a form, which the respondent
fills in himself/herself.
 A questionnaire is a tool that consist of a
series of questions that are given to an
individual or a group of individuals, to obtain
information or data with regard to a problem or
aspect.
 It is most flexible tool in collecting both qualitative and
quantitative information.

4. TYPES OF QUESTIONNAIRE
CLOSED ENDED
QUESTIONNAIRE
OPEN ENDED
QUESTIONNAIRE

5. CLOSED ENDED QUESTIONNAIRE
Questionnaire that sort or quick responses are known
as closed ended or RESTRICTED TYPE.
It include a set of questions to which
respondents can reply in a limited number of
ways.
The respondent may be asked to respond with
either yes/no answer or else.
He/she may be asked to put a tick mark in the
space provided for the answer.

6. OPEN ENDED QUESTIONS
It calls for a free response in the
respondent’s own words.
This is an unstructured type and
no clues are provided.
There is a possibility for getting in
depth responses and the
respondent is free to give his own
response.

7. MERITS
The questionnaire has great
potentialities when it is properly used.
When the subject of the study are
scattered far and wide ,it would be a better
tool as compared to the tools like interview
, or observation. It makes possible contact
with many who could not otherwise be
reached.
It can cover a large group at the same
time.

8. It is easy to plan, construct and
administer.
It places less pressure on the subject
for immediate response. He can answer
it at leisure, where as
interview/observation demands
specific fixation of time and situation.
It may be used as a preliminary tool
for conducting a depth study later on by
any other method.
MERITS CONT..

9. LIMITATIONS
It’s reliability and validity is low.
It gives a biased sample. The matter of non response
is always a big question mark
Some respondents may not like to put their views on
controversial issues in writing. Such views can be
drawn only through interviews.
The behaviors , gestures , reactions and emotions of
the respondent remain unnoticed.

10. The questionnaire does not provide for any
opportunity to the investigator to establish
rapport with the subject.
If the subject misinterprets a question or gives
an incomplete or indefinite response ,nothing
can be done. As against this, in an interview
there is always a possibility of rephrasing
questions for further clarification. Here the
question can not be repeated.
LIMITATIONS CONT.

11. • Deals with a significant topic
• Seeks only that information which cannot be obtained from other
sources such as census data
• As short as possible, only long enough to get the essential data.
• Attractive in appearance, neatly arranged, and clearly duplicated or
printed. Directions are clear and complete. Questions are objective,
with no leading suggestions to the desired response
• Questions are presented in good psychological order,
proceeding from general to more specific responses.
Characteristics of a good questionnaire

12. THINGS TO REMEMBER WHILE
CONSTRUCTING A QUESTIONNAIRE
LANGUAGE USED: Language used should have an appropriate
vocabulary, which give complete and accurate communication.
For example: 1) Double negative sentences should avoid.
2)Avoid double barreled questions.
3) underline the words with special emphasis .
INFORMATION LEVEL OF RESPONDENTS.
NO LEADING QUESTIONS: Questions should be objective without
any leading suggestions
SEQUENCE OF QUESTIONS: Sequence of questionnaire should be
both logical and psychological. Questions should be arranged in such
a way that the ideas should flow from one to another and motivate the
respondent to think of the next question without any difficulty.
EXPERTS OPINION

13. Cont…..
LENGTH OF QUESTIONNAIRE: It should not be too lengthy or too
short. It should not be so lengthy so that the respondent gets tired of
solving it.
PRELIMINARY TRY OUT
SOCIAL ACCEPTANCE OF RESPONS
VALIDITY
RELIABILITY

14. QUESTIONNAIRE