2. THIS PRESENTATION IS PREPARED ON
DIFFERENT TASKS OF HOSPITALITY
ACCORDING TO INSTRUCTIONS OF OUR
FACULTY MRS. SHEFALI BHARDWAJ
BATCH : F1
CENTER : FIAT SHIMLA
ASSIGNMENT : HOSPITALITY

3. HOSPITALIY TASKS
PASS-LO3
PASS-LO2
PASS-LO3
PASS-LO4
MERIT
DISTINCTION

4.  INTERNATIONAL HOTEL CHAINS
HYATT INTERNATIONAL
 DOMESTIC HOTEL CHAIN
LEELA HOTEL & RESORTS
PRESENTED IN FRONT OF MRS. SHEFALI BHARDWAJ

5.  Hyatt Hotels Corporation is an American
international company and operator of hotels.
The Hyatt Corporation was born upon
purchase of the Hyatt House, at Los Angeles
International Airport on September 27, 1957.

6. Headquarters Hyatt Center
Chicago, Illinois United
States
Key people Thomas J. Pritzker[1]
(Executive chairman)
Mark S. Hoplamazian
(President and CEO)
Products Hotels
Revenue US$3.95 billion (2012)
Net income US$88 million (2012)
Employees 45,000 corporate/regional
Website Hyatt Hotels & Resorts

7.  The Leela Palaces, Hotels and Resorts is
an Indian luxury hospitality group founded in 1986
by Captain C. P. Krishnan Nair,[1] who named it after
his wife. Currently The Leela - as it is commonly
referred to, is a group of seven luxury palaces and
hotels, located
inMumbai, Goa, Bangalore, Trivandrum, Gurgaon, Uda
ipur and New Delhi. The group has plans to open new
hotels in Chennai (2011) and later
in Coimbatore and Agra, Lake Ashtamudi
(Kollam, Kerala) and Jaipur.[2] The company has
marketing alliances with Germany-based Kempinski;
US-based Preferred Hotels and Resorts and is
member of Global Hotel Alliance based in Geneva,
Switzerland

8.  Type Public Company
 Industry Hospitality Tourism
 Founded Mumbai, India (1986)
 Founder(s) Captain C P Krishnan Nair, (Chairman)
 Headquarters Mumbai, India
 Key people Captain C. P. Krishnan Nair, (Founder
& Chairman)
Vivek Nair, (VC and MD)
Dinesh Nair, (JEMD)
Rajiv Kaul, (President),
Owner(s)Hotel Leelaventure Limited
Website www.theleela.com

9.  This task was role play based on an FIT guest,
Mr. Praveen Desai who need to picked up
from airport and also need to arranged for
taxi for visit by the hotel.
We showed this task in front Mrs. Shefali
bhardwaj and all classmates with in group of
six persons named as:
I MR.NITESH CHANDEL, MS.SAKSHI THAKUR,
MS. ANU KASHYAP, MS.DIKSHA, MR.VINOD,
MR.VISHAL NEGI

10.  Presentation based on Contribution of
hospitality department towards hotel revenue
is presented in front of Mrs. Shefali Bhardwaj
and class.
 Please turn open the next page for standard
room layout and ameneties in a hotel…..

12.  Till now this task is not done due to
unavailability of resources.

13.  With the help of role play we showed the
reservation, registration, guest stay, and
departure . Also there was a problem which had
no solution in our roleplay of Mrs. Sangeeta
chawla who didn’t returned the hairdrawer
provided by hotel . Because Steward omitted to
note the detail of it so hotel deducted his salary.
Ms. Sakshi Thakur was playing as Miss Sangeeta
Chawla, Ms. Anu as Reservation Executive,
Ms.Diksha as FOE ,Mr. Vishal as bellboy, Mr.
Vinod as chauffeur and I Nitesh Chandel as Asst.
FOE Manager.

14. Brochure with special designed packages to
up sell a hotel in the off season wih various
packages.