2. @nmoneypenny
linkedin.com/in/moneypenny
n.moneypenny@manyworlds.com
Chief Technology Officer
at ManyWorlds, Inc.
Run the research &
engineering team for Synxi
- machine learning engine
for personalized knowledge
and expertise discovery in
SharePoint and other
collaborative environments
such as Yammer & Tibbr
platforms.
www.Synxi.com
Passionate about deriving value
from information; enterprise
collaboration & innovation
geek
Technology forecasting and
strategy manager at Shell,
consulted at many Fortune 100
companies since
Astrophysicist
(yes, rocket scientist)
Over 30 patents in
machine learning &
adaptive systems
Advises on business value
of Enterprise Social and
how to derive top line
business growth from IT
4. @nmoneypenny synxi.com
ROA Increase Imperative
ROA ROIC
Historical Returns
ROA has fallen
dramatically.
What is the
solution??
Answer: Leverage the superior Returns
on Intellectual Capital (ROIC)
to improve ROA!
Source: ManyWorlds Research
5. @nmoneypenny synxi.com
Business Reality - Digitization
“The good news is that the variety
and volume and quality of things
that we’ll be able to consume will go
up, and the prices will go down.
The challenge comes from the fact
that if this encroachment really is
happening quicker, more broadly,
and deeper than before, the
phenomenon is that technology is
going to race ahead.”
6. @nmoneypenny synxi.com
Business Value Drivers
Value Drivers
Innovation and
Growth
Information and
Decision Quality
Productivity
Example Financial Impact
• Revenue Increases
• R&D Throughput
• Operating Margin Increases
• Capital Expenditures ROI Increases
• Operating Margin Increases
• Increased Output
• Operating Expense Reductions
7. Reduce Cycle Time to Informational Advantages
@nmoneypenny synxi.com
Data
Information
Insights
Institutionalized
Insights &
Processes
Findings
Value = Conversion to
Intellectual Capital
Data
Acquisition
Data
Filtering
Data
Storage
Search &
Discovery
Predictive
Analytics
Process &
Collaborate
Data-to-Action Lifecycle
Decide Act
Source: ManyWorlds Research
9. @nmoneypenny synxi.com
Collaborative Business Value Framework
Experimentation Evolving Established Extended
Maturity Level
Business
Value
Driver
Innovation
and Growth
Information
and Decision Quality
Productivity
• Business
Intelligence
• Expertise
Management
• Process
Efficiency
• One Source of Truth
• Skill and Asset
Mapping
• Info Silo Busting
• Business
Intelligence
• Expertise
Discovery
• Process Integration
• Process
Efficiency
• Org Silo Busting
• Info Silo Busting
• Interest
Discovery
• Collaborative
Design w/Suppliers
and Customers
• Interest Discovery
10. @nmoneypenny synxi.com
Become an Agile Company
Attract, engage and
retain your employees
Connect, collaborate
and share with high
performing teams
Adapt, compete and win
through rapid innovation
13. @nmoneypenny synxi.com
Innovate
Adapt, compete and win through rapid innovation.
McKinsey Global Survey: What Successful
Transformations Share, 2010
14. @nmoneypenny synxi.com
Sound familiar?
Who can help me with
this project?
What are common
objections from
prospects?
Does anyone have
experience with….
I’m new to the company.
Where can I find…?
Who’s going to the
conference?
Where can I find the
latest travel policy
information?
Anyone know a good
tax lawyer?
What’s our protocol
for engaging with…
The competition’s up
to this. What do we
do?
Who’s handling this
account?
18. @nmoneypenny synxi.com
What Can I Do With Communities…
› Ask questions and find answers faster
›
›
› Share news and announcements with the people who need to know
›
›
› Coordinate work for projects and teams
›
›
› Discover valuable information that can help you get more done
›
21. @nmoneypenny synxi.com
Long Term Example
Schlumberger
• People Finder
• Technical Expertise Network
• Holistic approach to
managing knowledge &
competency
22. @nmoneypenny synxi.com
Ask your Employees
•
•
•
•
•
•
For additional guidance on surveying your employees, check out the
Employee Satisfaction Survey available on success.yammer.com.
23. @nmoneypenny synxi.com
#YamWins
• Identify conversations
demonstrating cross-functional
collaboration and teamwork.
• Tag these conversations with the
topic, #YamWin to follow their
progression.
• When doing an analysis of the
network, search for the #YamWin
topic to quickly locate
conversations demonstrating
business value
Identification of non-routine
task from an employee on the
night crew. Non-Email user.
Confirmation from other
stores nationally.
For additional guidance on tracking #YamWins, check out Identify YamWins available on success.yammer.com.
Charleston
Dallas
Salt Lake City
Phoenix
Executive level
acknowledgement
Problem resolution
Chicago
24. @nmoneypenny synxi.com
Social Features – SP & Yammer
Feature SharePoint 2013 Yammer
Structured Discussions with moderation Yes Only groups
Likes Yes Yes
Follow Documents Yes Yes
Follow People Yes Yes
Follow Sites Yes (Networks)
Newsfeed Yes Yes
Activity Feeds Yes Yes
Tagging Managed Meta
Data/Taxonomy
Folksonomy(not integrated with
SP)
Award Badges (gamification) Yes in community sites 3rd Party Apps
Co-authoring of content items Wiki Pages/Notes/OWA*
eDiscovery Audit logs 3rd Party Apps*
26. Engage Yammer Users in Shared Spaces
www.StreamingItOutLoud.com for Events, Shared Screens, Meetings & More…
@nmoneypenny synxi.com
27. Synxi.com – Expertise & Knowledge Discovery for
SharePoint 2010, 2013 & Yammer
Posts Most Relevant to You
Expertise (based on the post and relevant expertise levels
derived from users’ actual actions and interactions)
Contextualized Knowledge Discovery
(based on the context of the specific post and your interests)
synxi ®
