The Lone Star College CE and Corporate Training Divisions centralized the operations of 5 separate training divisions 3 years ago into two separate entities. Two years later, a reevaluation, with the collaboration of a consultant from NCCET, shaped the new structure and roles of the continuing education personnel as a more effective and streamlined organization focusing on operations, serving students and program/curriculum development to address workforce needs in a time of tightening budgets.
2. System Highlights
• Six colleges
• Ten satellite centers
• Two university centers
• 1,400+ sq. mile service area
• 85,000 students
• 5,000+ employees
trained at client
company locations
• 100+ businesses served
3. Locations
Lone Star College Campuses:
LSC-CyFair
LSC-Kingwood
LSC-Montgomery
LSC-North Harris
LSC-Tomball
LSC-University Park
4. Office of Workforce
Development
Decentralized
to
Centralized
Audience
Participation
Polling Question
5. The way we are….
CE & CC Structure
Each campus had a
different model and
was not connected to
the system workforce
development office.
Corporate College was
buried within CE
7. Phase 1:
Corporate College
Why Change?
– Communication
• Internal - Internal - Different reporting – and different
importance to college president
• External - Businesses confused
• External - Businesses had multiple locations in one service
area
– Promotion
• Image – embedded into the college image
• 5 marketing plans – if any
• 5 websites – if any
– $$$
• Chancellor looking for other revenue streams
• Grants – submitted from each college
• A/R – no follow through on clients paying invoices
11. Corporate College
Business Solutions – profit center
• Needs Assessment
• Consulting
• Skills Testing
• Curriculum Development
• Training
• Apprenticeships
• Room leasing and catering
12. Corporate College
Accountability:
– Sales revenue
– Lease revenue
– Grants
Collaboration:
– Input for New Program Development
– Connect HR Managers/VP to Job Placement
– Customize CE programs
– Develop online offerings
– Professional seminars and workshops
14. Phase 1
Continuing Education
• Centralized CE under an Executive Director
• 5 Sr. Program Managers
• Centralized Program Development Process
• Single CE Schedule – all 5
• More Collaborative instead of competitive
• Standardized PM responsibilities - Accountability
• Sr. PM SME support
• Sharing of Budgets
15. Phase 1
Continuing Education
• 6.2 million dollar budget to provide
– Workforce Development Certificate Programs
(approximately 50) – duplicated across system
– Adult personal enrichment
– Adult Basic Education: GED and ESL
– Youth summer camps & school year programs
– Academy for Lifelong Learning
– Continuing Education linked to credit
– Seminars for licensed professionals requiring CEUs.
16. So is it working?
• 5 Sr. Program Managers
– responsible for curriculum and programs
– Confusion about roles
• Budget
– 2010 budget was $6,232,073
• Actually spent $6,633,142
– split between 5 campuses –
• managed by campus directors
• competition between campuses
– Revenue was $5,263,457
Audience
Participation
Polling Question
17. However…..
• Continuing Education
– Still needed to reduce budget
– Streamline processes
– Staff still felt disorganized
• Outside consultant
18. Continuing Education-
Phase 2 modifications
• Needed to streamline processes to reduce
budget by $500,000
– iStar buckets (departments/programs)
– Content Leads
– Some Program Managers
– Campus Program Coordinators
– More flexibility in tuition
– Promoted Registration Personnel to
Specialist IV/Advisors
19. Continuing Education-
Phase 2
Associate Vice Chancellor
Workforce Development
Dean Continuing
Education
Directors (5)
(Dotted Line to Campus Sr PM’s (3) Department Assistant iStar Analyst
Administration)
Program Managers
Full-time Faculty (10)
DOM (5) Program Coordinators Division Coordinator (5)
Adjunct (100’s)
(20)
Cashiers (2)
Specialist IV’s
PT – (4)
20. Accountability
Commitment Control - Budget Overview - Ledger Group KK_DEPT TOTAL FY12
Depart Program Budget Expense Encum/ Available Total Leisure Workforce Revenue
ID Description Pre-Encum Budget* Enrollment Enrollment Enrollment
200001 Business & Professional
200008 Health Occupations & Emerg SVC
200302 Sfwr Prog Scrty
200308 General Occupations
200602 Culinary/Cosmo/Home
200604 Law Enforcement
200608 Transportation
200610 Engineering Technology
200612 Construction Trades
200613 Welding
200614 Machining
200615 Mechanical/Repair
200901 Languages
200902 ESL Workforce
240001 Business & Professional (NF)
240015 Teacher Cert (NF)
240016 Testing/Assessment (NF)
250110 GED ABE (NF)
250111 Languages (NF)
250401 Leisure Learning Other (NF)
250410 Discovery College Youth (NF)
250411 ALL (NF)
250701 ESL (NF)
TOTAL CE PROGRAMS
66 CE Campus Admin 0000009002 CE Revenue
0000 System CE Admin Total CE Revenue
21. So is it working?
7,000,000.00
6,000,000.00
5,000,000.00
Adjusted
4,000,000.00 Budget
Expense
3,000,000.00
Revenue
2,000,000.00
1,000,000.00
-
FY10 FY11 FY12
Audience
Participation
Polling Question
23. Thank you!
Bonnie Dean Robin Garrett
Director, Business Dean, Continuing
Development & Sales Education
bonnie.dean@lonestar.edu robin.garrett@lonestar.edu
www.lonestar.edu
