SlideShare a Scribd company logo
1 of 15
Download to read offline
@ncapuana@ncapuana
UX survival
guide
by Nicole Capuana
@ncapuana
Once upon a time
in a kingdom of robots....
@ncapuana
Hello!
● Director of User Experience at LeanDog
● Founding member of HER Ideas in Motion, a
non-profit teaching girls how to code,
design games, & build robots
● Organizer of Cleveland Lean Startup Circle
● Over 15 years in UX covering the whole
spectrum - HTML/CSS. interaction design,
visual design, information architecture, user
research, usability & content strategy
@ncapuana
Saint Possum
● Agile maximizing value,
maximizing feedback, and
embracing change.
● Lean minimizing waste,
validating or invalidating
assumptions, learning and
adapting to deliver value
incrementally.
● UX everything your users
experience
@ncapuana
UX is part of the team
● Team member
● More than wireframes or mockups
● From beginning to end
● Stories, chores, and refactoring just
like development
If you don’t have UX on the team,
you need to get them
Lesson 1
● Dedicated
ideal
● 2 projects
max
@ncapuana
strategy & vision before development
● Allows exploration,
experimentation
● View of the whole
● Supports business
case & telling story
● Defines scope
● UX led, design
spikes
● Good, Better, Best
mentality
Lesson 2
@ncapuana
Make UX Work Visible
● Represent UX work in release
plan & backlog
● Design spikes, chores, & cards
● Estimation is on par with Dev
● Put your work up on the wall
● Share your work with tools like
InvisionApp and Zeplin
Lesson 3
@ncapuana
Pair on Everything
● Cross-functional powers
● Shared understanding
● Cross-pollination
● You do better work, faster
● Promotes a whole team
mindset
Lesson 4
@ncapuana
Be a Balanced Team
● High
collaboration
● Skills not roles
● Assess
desirability,
feasibility &
usability
together
Lesson 5
● Find better ways
to work
● Make a happy team
@ncapuana
Find Your Balance
● Let ego go
● Let it go
● Small, imperfect, but
deliverable (varying
levels of fidelity)
● Expand your skills
(test, write stories)
Lesson 6
● May feel
uncomfortable at first
● There’s always more
to do
@ncapuana
Test Early & Often
● Test the riskiest, the
most valuable
● Build on the best
practices so you don’t
have to test everything
● Embrace Test-Driven
Design
● Make data informed
decisions
● 10x, 100x, 1000x
Lesson 7
● Get it in your user's’ hands ASAP
● Design incrementally in thin slices
@ncapuana
There Will Be DeBt
● Issues will be found once
you start implementing or
building
● Connecting towards the
whole can reveal spots that
no longer work well
Lesson 8
● Help team prioritize the
most valuable or severe
first
@ncapuana
Don’t Fall into TRaps● No UX
● Playing
catch-up
● Working in
silos or alone
● Mockup every
screen in
Photoshop
● No time for users
● Accepting status-quo
● Not embracing change
● Non designers
designing
● “I just know what
they want”
@ncapuana
You Can Do It
● Don’t look back
● Make do with what you
got and take a step to
change
@ncapuana
You asked - additional readings
Books
● Don’t Make Me Think AND Rocket Surgery Made Easy, Steve Krug
● The Elements of User Experience: User-Centered Design for the Web and Beyond, Jesse James Garrett
● Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective
Solutions Bella Martin, Bruce M. Hanington
● Agile Experience Design: A Digital Designer's Guide to Agile, Lean, and Continuous Lindsay Ratcliffe, Marc McNeill
● Lean UX: Applying Lean Principles to Improve User Experience Jeff Gothelf, Josh Seiden
A fantastic and comprehensive list - The Only UX Reading List
Design Studio Method
● Todd Zaki Warfel (video)
● Design Studio: A Method for Concepting,
● Critique & Iteration
● Speed Design Studio -
● Design Studio for context-aware products
● Introduction to Design Studio Methodology
● Design of Design Studio
● Design Studio and Agile UX Process and Pitfalls

More Related Content

Viewers also liked

Viewers also liked (16)

GAME ON! Integrating Games and Simulations in the Classroom
GAME ON! Integrating Games and Simulations in the Classroom GAME ON! Integrating Games and Simulations in the Classroom
GAME ON! Integrating Games and Simulations in the Classroom
 
What's Trending in Talent and Learning for 2016?
What's Trending in Talent and Learning for 2016?What's Trending in Talent and Learning for 2016?
What's Trending in Talent and Learning for 2016?
 
Can We Assess Creativity?
Can We Assess Creativity?Can We Assess Creativity?
Can We Assess Creativity?
 
Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...
Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...
Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...
 
8 creative tips for designers from specialists
8 creative tips for designers from specialists8 creative tips for designers from specialists
8 creative tips for designers from specialists
 
Making the Web Easy
Making the Web EasyMaking the Web Easy
Making the Web Easy
 
Which font should I use?
Which font should I use?Which font should I use?
Which font should I use?
 
Slide Design for Non Designers
Slide Design for Non DesignersSlide Design for Non Designers
Slide Design for Non Designers
 
How Instagram Onboards New Users
How Instagram Onboards New UsersHow Instagram Onboards New Users
How Instagram Onboards New Users
 
PechaKucha: The Japanese-inspired Presentation Format
PechaKucha: The Japanese-inspired Presentation FormatPechaKucha: The Japanese-inspired Presentation Format
PechaKucha: The Japanese-inspired Presentation Format
 
7 Myths When Answering Tough Questions During Presentations
7 Myths When Answering Tough Questions During Presentations7 Myths When Answering Tough Questions During Presentations
7 Myths When Answering Tough Questions During Presentations
 
Design Thinking: Finding Problems Worth Solving In Health
Design Thinking: Finding Problems Worth Solving In HealthDesign Thinking: Finding Problems Worth Solving In Health
Design Thinking: Finding Problems Worth Solving In Health
 
15 Quotes To Nurture Your Creative Soul!
15 Quotes To Nurture Your Creative Soul!15 Quotes To Nurture Your Creative Soul!
15 Quotes To Nurture Your Creative Soul!
 
Creative Mornings San Diego 2015
Creative Mornings San Diego 2015Creative Mornings San Diego 2015
Creative Mornings San Diego 2015
 
25 Festive Fonts For Women Oriented Businesses!
25 Festive Fonts For Women Oriented Businesses!25 Festive Fonts For Women Oriented Businesses!
25 Festive Fonts For Women Oriented Businesses!
 
17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View
 

More from Nicole Capuana

More from Nicole Capuana (10)

Women, Wine & Web Design - workshop
Women, Wine & Web Design - workshopWomen, Wine & Web Design - workshop
Women, Wine & Web Design - workshop
 
Design for Use - Workshop
Design for Use - WorkshopDesign for Use - Workshop
Design for Use - Workshop
 
Light Weight Methods to Drive Your Designs Forward
Light Weight Methods to Drive Your Designs ForwardLight Weight Methods to Drive Your Designs Forward
Light Weight Methods to Drive Your Designs Forward
 
Design in the wild
Design in the wildDesign in the wild
Design in the wild
 
Joyful Error Messages & Other Musings on Eliciting Emotion in Our Digital Life
Joyful Error Messages & Other Musings on Eliciting Emotion in Our Digital LifeJoyful Error Messages & Other Musings on Eliciting Emotion in Our Digital Life
Joyful Error Messages & Other Musings on Eliciting Emotion in Our Digital Life
 
The magic of loops, markets and moxie
The magic of loops, markets and moxieThe magic of loops, markets and moxie
The magic of loops, markets and moxie
 
Iterate quickly with a prototype you can test
Iterate quickly with a prototype you can testIterate quickly with a prototype you can test
Iterate quickly with a prototype you can test
 
If you build it they MIGHT come
If you build it they MIGHT comeIf you build it they MIGHT come
If you build it they MIGHT come
 
Practicing Design Studio Method: a hands-on workshop
Practicing Design Studio Method: a hands-on workshopPracticing Design Studio Method: a hands-on workshop
Practicing Design Studio Method: a hands-on workshop
 
IA to the rescue & other tales from the UX trenches - World Usability Day Cle...
IA to the rescue & other tales from the UX trenches - World Usability Day Cle...IA to the rescue & other tales from the UX trenches - World Usability Day Cle...
IA to the rescue & other tales from the UX trenches - World Usability Day Cle...
 

Recently uploaded

Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Nitya salvi
 
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
eeanqy
 
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
awasv46j
 
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
eqaqen
 
Minimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptxMinimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptx
balqisyamutia
 
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 
Simple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptxSimple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptx
balqisyamutia
 
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
sriharipichandi
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
nirzagarg
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
ehyxf
 
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
wpkuukw
 

Recently uploaded (20)

Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
 
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
 
Raebareli Girl Whatsapp Number 📞 8617370543 | Girls Number for Friendship
Raebareli Girl Whatsapp Number 📞 8617370543 | Girls Number for FriendshipRaebareli Girl Whatsapp Number 📞 8617370543 | Girls Number for Friendship
Raebareli Girl Whatsapp Number 📞 8617370543 | Girls Number for Friendship
 
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
一比一原版(WLU毕业证)罗瑞尔大学毕业证成绩单留信学历认证原版一模一样
 
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...
 
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
 
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
 
Gamestore case study UI UX by Amgad Ibrahim
Gamestore case study UI UX by Amgad IbrahimGamestore case study UI UX by Amgad Ibrahim
Gamestore case study UI UX by Amgad Ibrahim
 
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
一比一定(购)西悉尼大学毕业证(WSU毕业证)成绩单学位证
 
Minimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptxMinimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptx
 
Essential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive GuideEssential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive Guide
 
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
 
Simple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptxSimple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptx
 
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service AvailableCall Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
 
Eye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docxEye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docx
 
Independent Escorts Goregaon WhatsApp +91-9930687706, Best Service
Independent Escorts Goregaon WhatsApp +91-9930687706, Best ServiceIndependent Escorts Goregaon WhatsApp +91-9930687706, Best Service
Independent Escorts Goregaon WhatsApp +91-9930687706, Best Service
 
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
 
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
 

UX Survival Guide for Agile Development

  • 2. @ncapuana Once upon a time in a kingdom of robots....
  • 3. @ncapuana Hello! ● Director of User Experience at LeanDog ● Founding member of HER Ideas in Motion, a non-profit teaching girls how to code, design games, & build robots ● Organizer of Cleveland Lean Startup Circle ● Over 15 years in UX covering the whole spectrum - HTML/CSS. interaction design, visual design, information architecture, user research, usability & content strategy
  • 4. @ncapuana Saint Possum ● Agile maximizing value, maximizing feedback, and embracing change. ● Lean minimizing waste, validating or invalidating assumptions, learning and adapting to deliver value incrementally. ● UX everything your users experience
  • 5. @ncapuana UX is part of the team ● Team member ● More than wireframes or mockups ● From beginning to end ● Stories, chores, and refactoring just like development If you don’t have UX on the team, you need to get them Lesson 1 ● Dedicated ideal ● 2 projects max
  • 6. @ncapuana strategy & vision before development ● Allows exploration, experimentation ● View of the whole ● Supports business case & telling story ● Defines scope ● UX led, design spikes ● Good, Better, Best mentality Lesson 2
  • 7. @ncapuana Make UX Work Visible ● Represent UX work in release plan & backlog ● Design spikes, chores, & cards ● Estimation is on par with Dev ● Put your work up on the wall ● Share your work with tools like InvisionApp and Zeplin Lesson 3
  • 8. @ncapuana Pair on Everything ● Cross-functional powers ● Shared understanding ● Cross-pollination ● You do better work, faster ● Promotes a whole team mindset Lesson 4
  • 9. @ncapuana Be a Balanced Team ● High collaboration ● Skills not roles ● Assess desirability, feasibility & usability together Lesson 5 ● Find better ways to work ● Make a happy team
  • 10. @ncapuana Find Your Balance ● Let ego go ● Let it go ● Small, imperfect, but deliverable (varying levels of fidelity) ● Expand your skills (test, write stories) Lesson 6 ● May feel uncomfortable at first ● There’s always more to do
  • 11. @ncapuana Test Early & Often ● Test the riskiest, the most valuable ● Build on the best practices so you don’t have to test everything ● Embrace Test-Driven Design ● Make data informed decisions ● 10x, 100x, 1000x Lesson 7 ● Get it in your user's’ hands ASAP ● Design incrementally in thin slices
  • 12. @ncapuana There Will Be DeBt ● Issues will be found once you start implementing or building ● Connecting towards the whole can reveal spots that no longer work well Lesson 8 ● Help team prioritize the most valuable or severe first
  • 13. @ncapuana Don’t Fall into TRaps● No UX ● Playing catch-up ● Working in silos or alone ● Mockup every screen in Photoshop ● No time for users ● Accepting status-quo ● Not embracing change ● Non designers designing ● “I just know what they want”
  • 14. @ncapuana You Can Do It ● Don’t look back ● Make do with what you got and take a step to change
  • 15. @ncapuana You asked - additional readings Books ● Don’t Make Me Think AND Rocket Surgery Made Easy, Steve Krug ● The Elements of User Experience: User-Centered Design for the Web and Beyond, Jesse James Garrett ● Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions Bella Martin, Bruce M. Hanington ● Agile Experience Design: A Digital Designer's Guide to Agile, Lean, and Continuous Lindsay Ratcliffe, Marc McNeill ● Lean UX: Applying Lean Principles to Improve User Experience Jeff Gothelf, Josh Seiden A fantastic and comprehensive list - The Only UX Reading List Design Studio Method ● Todd Zaki Warfel (video) ● Design Studio: A Method for Concepting, ● Critique & Iteration ● Speed Design Studio - ● Design Studio for context-aware products ● Introduction to Design Studio Methodology ● Design of Design Studio ● Design Studio and Agile UX Process and Pitfalls