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By:


         Naz           Saunders   Hui Yi   Stacie   Xiao Yan   Ira




Friday, 13 April, 12
ABOUT US
                       Founded'as'a'start,up'
                       advertising'company'in'1970

                       Grown'internationally'with'
                       140'offices'in'76'countries

                       Part'of'the'parent'co,'Publicis'
                       Groupe,'the'world’s'largest'
                       communications'group




Friday, 13 April, 12
WHAT WE BELIEVE
                       Our'Inspirational'Dream
                       To'be'revered'as'the'hot'house'
                       for'world'changing'creative'
                       ideas'that'transform'our'
                       clients’'businesses,'brands'and'
                       reputations.

                       Our'Focus
                       To'fill'the'world'with'
                       Lovemarks.

                       Our'Spirit
                       One'Team,'One'Dream'–'
                       Nothing'is'Impossible.




Friday, 13 April, 12
WHAT WE DO
                       Provide'full'service,'integrated'
                       communications'network.'

                       Getting'people'to'fall$in$love$with'
                       our'clients’'products'and'services.'

                       Transpose'our'creative'ideas'into'
                       art'work'that'is'innovative,'
                       relevant'and'memorable.




Friday, 13 April, 12
PEAK PERFORMANCE

                Won$over$4000$awards

                       ★   Cannes'Lions'International'Festival'of'
                           Creativity'2011

                       ★   Clio'Awards'2011

                       ★   Agency'of'the'Year'2011




Friday, 13 April, 12
LOVEMARKS
                       The'unique'way'we'look'at'
                       the'relationships'people'have'
                       with'products,'services'and'
                       entities.'

                       They'inspire'Loyalty'Beyond'
                       Reason.'

                       Capable'of'generating'
                       sustainable'growth'beyond'
                       normal'expectations.'




Friday, 13 April, 12
Clients




Friday, 13 April, 12
Client Brief


                                  Increase awareness in Asia Pacific
                                  through the opening of Singapore’s
                                  Heinemann Duty Free Store.




                       $$
                             $
                            $$    Drive Sales in Singapore’s Heinemann
                                  Duty Free Store. Target SGD 50
                                  million in 9 months.



Friday, 13 April, 12
Research Objectives

                   1   Perceptions'of'Duty'Free'stores


                  2    Perceptions'of'Heinemann


                  3    What'do'consumers'want'in'a'Duty'
                       Free'Store?




Friday, 13 April, 12
Secondary Research


                       Average     Airport     Frequent        Top
                         time       flight      purchases     traveled
                       spent in                 at Duty     countries
                                  statistics   Free Store
                       airport




Friday, 13 April, 12
18-24
   DEMOGRAPHICS
                                                                    25-30
                                            25
                                                                            26
                                                            31-40    19
                                                             3
                                                                    Age
                            32            Students
              > 1K                      Working Adults


               46
                       2k-4k
                                 < 5K
                        9         2                      Asians
       Monthly Income

Friday, 13 April, 12
Perception

                                                   Source of
                                                   contact: Online,
                                                   published
                                                   material and
                                                   friends

                                 81%
                                             19%

                  Never heard of Heinemann
                  Duty Free Store.




Friday, 13 April, 12
What comes to mind
             when you hear of Duty
             Free Store?




Friday, 13 April, 12
Shopping experience

                                         Convenience
                                         (Grab & Go)        28
                                            What is the
                                              shopping
                                                             Appealing to
   13                  Interactivity     experience you
                                         will expect when      5 senses     5
                                         you're shopping
                                          at a Duty-Free
                                               store?

                            8   Tranquility             Others   3
Friday, 13 April, 12
Consumer Insights



                       Convenience   Accessible
                                      Gifting




Friday, 13 April, 12
E     E          E
                 Embark.   Embrace.   Experience.



Friday, 13 April, 12
Embark.
 E                     Phase 1
                                         Increase awareness in Asia Pacific through the
                                         opening of Singapore’s Heinemann Duty Free store.


                                  Opening
                                  of Store


            05                        07
                                      2012
                                                                                      12
                                                                                      2012
            2012



               Store Front Wrap




   Press
  Release




Friday, 13 April, 12
Store Front Wrap in transit area, T2
                       Cost: SGD 25,000

Friday, 13 April, 12
Embark.
 E                     Phase 1
                                          Increase awareness in Asia Pacific through the
                                          opening of Singapore’s Heinemann Duty Free store.


                                  Opening
                                  of Store


            05             06         07
                                      2012
                                                                                       12
                                                                                       2012
            2012



               Store Front Wrap


                             Outdoor Ad




   Press
  Release




Friday, 13 April, 12
Outdoor Ad: 3D Standee @ Orchard Road
                                              Cost: SGD 100,000
Friday, 13 April, 12
Embark.
 E                     Phase 1
                                          Increase awareness in Asia Pacific through the
                                          opening of Singapore’s Heinemann Duty Free store.


                                  Opening
                                  of Store


            05             06         07
                                      2012
                                                             09                        12
                                                                                       2012
            2012



               Store Front Wrap


                             Outdoor Ad


                         Online Campaign - Social Media
                                       Online Contest
   Press
  Release




Friday, 13 April, 12
Online Campaign
                       Cost: Nil




Friday, 13 April, 12
Embrace.
 E                     Phase 2
                                        Increase awareness in Asia Pacific through the
                                        opening of Singapore’s Heinemann Duty Free Store.


                               Opening
                               of Store


            05            06        07
                                    2012
                                                  08        09                       12
                                                                                     2012
            2012



                Store Front Wrap
                                 Outdoor Ad


                         Online Campaign - Social Media
                             Social Media
                                     Online Contest
 Press
Release
                                                       Print Advertisement

                                Soft
                               Launch
Friday, 13 April, 12
Photo-Bomb at Departure Hall, T2
                             Products found in the Heinemann store will be      1
           1           2
                                                 used to build the structure.
                                                      Cost: SGD 35,000

Friday, 13 April, 12
Have a safe journey
                                                                    With Love,
                                                                    Heinemann

              PS: Tweet us the picture and we will give you something.




Friday, 13 April, 12
Travelator inside Transit Area, T2
                                                                 2
           1           2                     Cost: SGD 175,000


Friday, 13 April, 12
via$Crowd*sourcing




                                      Heinemanntry
                                      Cost: SGD 20,000

Friday, 13 April, 12
Embrace.
 E                     Phase 2
                                        Increase awareness in Asia Pacific through the
                                        opening of Singapore’s Heinemann Duty Free Store.


                               Opening
                               of Store


            05            06        07
                                    2012
                                                  08        09                       12
                                                                                     2012
            2012



                Store Front Wrap
                                 Outdoor Ad


                         Online Campaign - Social Media
                             Social Media
                                     Online Contest
 Press
Release
                                                       Print Advertisement

                                Soft
                               Launch
Friday, 13 April, 12
Print Advertisement
                           Cost: SGD 300,000

Friday, 13 April, 12
Timeline
                                    Opening
                                    of Store


               05              06         07
                                          2012
                                                            08        09            11          12
                                                                                                2012
               2012



                       Store Front Wrap
                                      Outdoor Ad


                             Online Campaign - Social Media
                                 Social Media
                                           Online Contest
     Press
    Release
                                                                 Print Advertisement

                                     Soft                                     Sale of contest
                                    Launch                                    winner design



Friday, 13 April, 12
Experience.
  E                    Phase 3
                                      Drive Sales in Singapore’s Heinemann Duty Free
                                      Store. Target SGD50 millions in 9 months.




                                     Store Layout

                                      Convenience




Friday, 13 April, 12
Friday, 13 April, 12
Experience.
  E                    Phase 3
                                       Drive Sales in Singapore’s Heinemann Duty Free
                                       Store. Target SGD50 million in 9 months.




                                                     Experience
                       Store Layout + Technology = like no other.

                        Convenience




Friday, 13 April, 12
Friday, 13 April, 12
Friday, 13 April, 12
Friday, 13 April, 12
Friday, 13 April, 12
Friday, 13 April, 12
Friday, 13 April, 12
RFID
            Cost: SGD 160,000
Friday, 13 April, 12
Mobile App
            Cost: SGD 37,500
Friday, 13 April, 12
Store front
                                                                            wrap
                           RFID System                                                Outdoor Ad:
                                                                                      Wallscape
                                                                          Phas
                                                3                                  e1           Contest
                                              e
                                     h as




                                                               $25000
                                   P




                                                                            00
                                                                           0,0
                                                                                          0
                                                                                       00




                                                                          $10
                                                                                     5
              Mobile App                            $160,000
                                                                                    $




                                       $37,
                                           500
     Heinamanntry
                                    $20,000
                                                                                                              Print
                                                                                                          Advertisement
                                         $50,000                                 $300,000



           Soft Launch
              Event
                                                   $175,000    $35,00
                                                                      0




                                                                                                    Total Cost
                            Outdoor Ad:
                             Travelator
                                                      Phase 2                                        $907,500
                                                                                  Outdoor Ad:
                                                                                  Photo-Bomb
Friday, 13 April, 12
E            E                 E
                Embark.          Embrace.         Experience.

                       “where we make gifting convenient
                       and memories is accessible.”




Friday, 13 April, 12
Thank You .


         Naz           Saunders   Hui Yi   Stacie   Xiao Yan   Ira




Friday, 13 April, 12
Cost Breakdown                                    May      June      July    August   September   October   November December Total (in SGD)

   1) Print Advertising
    Print Ad for Airlines' Inflight Catalogues                                                                                       300,000
       Media Cost
          Star Alliance (SIA, SilkAir, Lufthansa)                      50,000   50,000    50,000     50,000     50,000    50,000

   2) Outdoor Advertising
    Store Front Wrap                                                                                                                  25,000
       Production Cost                              25,000

     Outdoor 3D Standee @ Orchard Road                                                                                               100,000
       Production Cost                                        30,000
       Media Cost                                             70,000

     Airport Travelator                                                                                                              175,000
        Production Cost                                       25,000
        Media Cost                                            50,000   50,000   50,000

     Photo Bomb Sculpture                                                                                                             35,000
       Production Cost                                        5,000
       Media Cost                                             15,000   15,000

   3) PR
    Soft Launch - Invitation Event for Media                                                                                          50,000
       Logistics                                              50,000

   4) Social Media Advertising
    Contest                                                                                                                           5,000
       Prizes                                                                                                              5,000

     Heinemann App                                                                                                                    37,500
       Production Cost                                        20,000
       Maintenance Cost                                       2,500    2,500    2,500      2,500      2,500      2,500     2,500

     "Heinemanntry"                                                                                                                   20,000
       Video Production                                                20,000

   5) Store Visuals
       RFID System                                                                                                                   160,000
          Reader                                    10,000
          Tags                                      150,000

   GRAND TOTAL                                                                                                                       907,500
Friday, 13 April, 12

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Advertising project

  • 1. By: Naz Saunders Hui Yi Stacie Xiao Yan Ira Friday, 13 April, 12
  • 2. ABOUT US Founded'as'a'start,up' advertising'company'in'1970 Grown'internationally'with' 140'offices'in'76'countries Part'of'the'parent'co,'Publicis' Groupe,'the'world’s'largest' communications'group Friday, 13 April, 12
  • 3. WHAT WE BELIEVE Our'Inspirational'Dream To'be'revered'as'the'hot'house' for'world'changing'creative' ideas'that'transform'our' clients’'businesses,'brands'and' reputations. Our'Focus To'fill'the'world'with' Lovemarks. Our'Spirit One'Team,'One'Dream'–' Nothing'is'Impossible. Friday, 13 April, 12
  • 4. WHAT WE DO Provide'full'service,'integrated' communications'network.' Getting'people'to'fall$in$love$with' our'clients’'products'and'services.' Transpose'our'creative'ideas'into' art'work'that'is'innovative,' relevant'and'memorable. Friday, 13 April, 12
  • 5. PEAK PERFORMANCE Won$over$4000$awards ★ Cannes'Lions'International'Festival'of' Creativity'2011 ★ Clio'Awards'2011 ★ Agency'of'the'Year'2011 Friday, 13 April, 12
  • 6. LOVEMARKS The'unique'way'we'look'at' the'relationships'people'have' with'products,'services'and' entities.' They'inspire'Loyalty'Beyond' Reason.' Capable'of'generating' sustainable'growth'beyond' normal'expectations.' Friday, 13 April, 12
  • 8. Client Brief Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free Store. $$ $ $$ Drive Sales in Singapore’s Heinemann Duty Free Store. Target SGD 50 million in 9 months. Friday, 13 April, 12
  • 9. Research Objectives 1 Perceptions'of'Duty'Free'stores 2 Perceptions'of'Heinemann 3 What'do'consumers'want'in'a'Duty' Free'Store? Friday, 13 April, 12
  • 10. Secondary Research Average Airport Frequent Top time flight purchases traveled spent in at Duty countries statistics Free Store airport Friday, 13 April, 12
  • 11. 18-24 DEMOGRAPHICS 25-30 25 26 31-40 19 3 Age 32 Students > 1K Working Adults 46 2k-4k < 5K 9 2 Asians Monthly Income Friday, 13 April, 12
  • 12. Perception Source of contact: Online, published material and friends 81% 19% Never heard of Heinemann Duty Free Store. Friday, 13 April, 12
  • 13. What comes to mind when you hear of Duty Free Store? Friday, 13 April, 12
  • 14. Shopping experience Convenience (Grab & Go) 28 What is the shopping Appealing to 13 Interactivity experience you will expect when 5 senses 5 you're shopping at a Duty-Free store? 8 Tranquility Others 3 Friday, 13 April, 12
  • 15. Consumer Insights Convenience Accessible Gifting Friday, 13 April, 12
  • 16. E E E Embark. Embrace. Experience. Friday, 13 April, 12
  • 17. Embark. E Phase 1 Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free store. Opening of Store 05 07 2012 12 2012 2012 Store Front Wrap Press Release Friday, 13 April, 12
  • 18. Store Front Wrap in transit area, T2 Cost: SGD 25,000 Friday, 13 April, 12
  • 19. Embark. E Phase 1 Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free store. Opening of Store 05 06 07 2012 12 2012 2012 Store Front Wrap Outdoor Ad Press Release Friday, 13 April, 12
  • 20. Outdoor Ad: 3D Standee @ Orchard Road Cost: SGD 100,000 Friday, 13 April, 12
  • 21. Embark. E Phase 1 Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free store. Opening of Store 05 06 07 2012 09 12 2012 2012 Store Front Wrap Outdoor Ad Online Campaign - Social Media Online Contest Press Release Friday, 13 April, 12
  • 22. Online Campaign Cost: Nil Friday, 13 April, 12
  • 23. Embrace. E Phase 2 Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free Store. Opening of Store 05 06 07 2012 08 09 12 2012 2012 Store Front Wrap Outdoor Ad Online Campaign - Social Media Social Media Online Contest Press Release Print Advertisement Soft Launch Friday, 13 April, 12
  • 24. Photo-Bomb at Departure Hall, T2 Products found in the Heinemann store will be 1 1 2 used to build the structure. Cost: SGD 35,000 Friday, 13 April, 12
  • 25. Have a safe journey With Love, Heinemann PS: Tweet us the picture and we will give you something. Friday, 13 April, 12
  • 26. Travelator inside Transit Area, T2 2 1 2 Cost: SGD 175,000 Friday, 13 April, 12
  • 27. via$Crowd*sourcing Heinemanntry Cost: SGD 20,000 Friday, 13 April, 12
  • 28. Embrace. E Phase 2 Increase awareness in Asia Pacific through the opening of Singapore’s Heinemann Duty Free Store. Opening of Store 05 06 07 2012 08 09 12 2012 2012 Store Front Wrap Outdoor Ad Online Campaign - Social Media Social Media Online Contest Press Release Print Advertisement Soft Launch Friday, 13 April, 12
  • 29. Print Advertisement Cost: SGD 300,000 Friday, 13 April, 12
  • 30. Timeline Opening of Store 05 06 07 2012 08 09 11 12 2012 2012 Store Front Wrap Outdoor Ad Online Campaign - Social Media Social Media Online Contest Press Release Print Advertisement Soft Sale of contest Launch winner design Friday, 13 April, 12
  • 31. Experience. E Phase 3 Drive Sales in Singapore’s Heinemann Duty Free Store. Target SGD50 millions in 9 months. Store Layout Convenience Friday, 13 April, 12
  • 33. Experience. E Phase 3 Drive Sales in Singapore’s Heinemann Duty Free Store. Target SGD50 million in 9 months. Experience Store Layout + Technology = like no other. Convenience Friday, 13 April, 12
  • 40. RFID Cost: SGD 160,000 Friday, 13 April, 12
  • 41. Mobile App Cost: SGD 37,500 Friday, 13 April, 12
  • 42. Store front wrap RFID System Outdoor Ad: Wallscape Phas 3 e1 Contest e h as $25000 P 00 0,0 0 00 $10 5 Mobile App $160,000 $ $37, 500 Heinamanntry $20,000 Print Advertisement $50,000 $300,000 Soft Launch Event $175,000 $35,00 0 Total Cost Outdoor Ad: Travelator Phase 2 $907,500 Outdoor Ad: Photo-Bomb Friday, 13 April, 12
  • 43. E E E Embark. Embrace. Experience. “where we make gifting convenient and memories is accessible.” Friday, 13 April, 12
  • 44. Thank You . Naz Saunders Hui Yi Stacie Xiao Yan Ira Friday, 13 April, 12
  • 45. Cost Breakdown May June July August September October November December Total (in SGD) 1) Print Advertising Print Ad for Airlines' Inflight Catalogues 300,000 Media Cost Star Alliance (SIA, SilkAir, Lufthansa) 50,000 50,000 50,000 50,000 50,000 50,000 2) Outdoor Advertising Store Front Wrap 25,000 Production Cost 25,000 Outdoor 3D Standee @ Orchard Road 100,000 Production Cost 30,000 Media Cost 70,000 Airport Travelator 175,000 Production Cost 25,000 Media Cost 50,000 50,000 50,000 Photo Bomb Sculpture 35,000 Production Cost 5,000 Media Cost 15,000 15,000 3) PR Soft Launch - Invitation Event for Media 50,000 Logistics 50,000 4) Social Media Advertising Contest 5,000 Prizes 5,000 Heinemann App 37,500 Production Cost 20,000 Maintenance Cost 2,500 2,500 2,500 2,500 2,500 2,500 2,500 "Heinemanntry" 20,000 Video Production 20,000 5) Store Visuals RFID System 160,000 Reader 10,000 Tags 150,000 GRAND TOTAL 907,500 Friday, 13 April, 12