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Long Face, Long Tail
      What we learned about mobile games from My Horse




(C) NaturalMotion Games 2012
State of Play



                               Design and Monetization


                                                         Analysis




(C) NaturalMotion Games 2012
NaturalMotion Games

                               Premium Games




     Console quality           Addictive Play   Polish and retention

(C) NaturalMotion Games 2012
Bigges
               t
     sports I new
             P on iOS

 Oct	
  2009                       Dec	
  2010                     Dec	
  2010                      April	
  2011                   Sep	
  2011
 Backbreaker                       Backbreaker	
  2                Jenga	
                          Icebreaker	
                    NFL	
  Rivals	
  
              US	
  App	
  Store              US	
  App	
  Store               US	
  App	
  Store              US	
  App	
  Store                US	
  App	
  Store




       Top	
  10	
  Hit                 Top	
  10	
  Hit                Top	
  10	
  Hit                 Top	
  10	
  Hit                Top	
  10	
  Hit



     Over	
  20	
  million	
  downloads
                                                                   2011 saw opportunities with freemium...
(C) NaturalMotion Games 2012
My Horse - iOS

      ‱ F2P - launched September 2011


      ‱ Realistic visuals - important!


      ‱ Nurture + games


      ‱ 8m downloads


      ‱ 500k DAU




(C) NaturalMotion Games 2012
Point 1

      Think differently




(C) NaturalMotion Games 2012
brave new world




(C) NaturalMotion Games 2012
Mobile Market
                               GAMES ARE
  new                          SUPER FUN.
 players




 current
 market




(C) NaturalMotion Games 2012
Overall presentation     Stand out visuals




                               time to be unique!


                                   Clarity of purpose       Novel gameplay (!)




(C) NaturalMotion Games 2012
Believable Horse


(C) NaturalMotion Games 2012
= Magic Moment
(C) NaturalMotion Games 2012
Being unique helped us...




(C) NaturalMotion Games 2012
but beware!




(C) NaturalMotion Games 2012
Being featured = LOTS of users




                                                That was kind of neat. I might go
                                                back and play aga...OOOH LOOK
                                                   ANGRY BIRDS IN SPACE!!




                               There are a lot of other apps out there...

(C) NaturalMotion Games 2012
make sure yours is sticky




(C) NaturalMotion Games 2012
Point 2

      Product Design




(C) NaturalMotion Games 2012
Product Design



           simplicity                    quality             balance


                               designing for your audience




(C) NaturalMotion Games 2012
obvious but often forgotten...

                     console                                                 Mobile




                                              different usage



                                              different design




                               Don’t build a console game on a mobile!
                                      You know this but you keep doing it!

(C) NaturalMotion Games 2012
different play styles and times




                               undirected play        tending




                               focussed play     call backs and timers

(C) NaturalMotion Games 2012
Core Loop



                               Do A Thing




                       Expand                Get A
                     Your Things
            Thing


(C) NaturalMotion Games 2012
Cadence



                               Do A Thing
                                                           Measure out
                                                          progress with
            Oh I need more                               difïŹculty + entry
                money!                                    requirements




                       Expand                          Get A
                     Your Things
                      Thing
                                    Collecting feels
                                         great!
(C) NaturalMotion Games 2012
Play Sessions and Cadence

                                             maybe several of these,
                                             depends on your game
                  play session



                          Do A                               Do A                        Do A
                          Thing
                             Thing
                      Thing




                Expand                             Expand                      Expand
                 Your              Get A            Your              Get A     Your              Get A
                                   Thing
                             Thing
                      Thing
                Things
                            Things
                     Things




                                       put down with
                                         call back

                                                         possible
                                                     monetization point

(C) NaturalMotion Games 2012
core loop determines engagement




(C) NaturalMotion Games 2012
engaged users matter a lot




(C) NaturalMotion Games 2012
some engaged users



                           Man, I am so well                          Yes. I am also well
                         engaged in this game.                             engaged.




                grinders                          socialites                      payers
                     DAU                              viral                                 $

(C) NaturalMotion Games 2012
look after your core loop, look after engagement




(C) NaturalMotion Games 2012
My Horse Example

                                                Enter a
                                              competition

                               Do A Thing

            Buy a new
                                                    Win some Coins
             saddle



                       Expand                Get A
                     Your Things
            Thing

(C) NaturalMotion Games 2012
Start Simple and Expand

                                     Play



                      Enter                   Dress
                   Competitions




                                   Nurture

                       Groom
                 Share



                                     Feed

(C) NaturalMotion Games 2012
Layered Gameplay/Discoverability


                  layered depth                    discoverability




                  different competition types   hidden animations and play mode

(C) NaturalMotion Games 2012
Roaring the Gospel

                   team immersion               key words




                               cohesive narrative
(C) NaturalMotion Games 2012
Design product solutions within the narrative




                 Must be rewarding
                                     How do we get people to visit
                                       other people’s horses?

                      Must be real



               Lending help
        - matches the main narrative




(C) NaturalMotion Games 2012
Point 3

      Monetization




(C) NaturalMotion Games 2012
What are you going to monetize?
      Energy/Consumables




(C) NaturalMotion Games 2012
What are you going to monetize?
      Customisation/Visual




(C) NaturalMotion Games 2012
What are you going to monetize?
      Power Ups/Boosts




(C) NaturalMotion Games 2012
What are you going to monetize?
      Shortcuts




                               Lots more...


(C) NaturalMotion Games 2012
You must understand your game

      What are your carrots?

                                           ‱What do users want?
                                           ‱One step removed?
                                             ‱Energy...




                               core loop critical
(C) NaturalMotion Games 2012
Understand your customers, understand sales

                                      Present your shop well




                               The most important button in the game
                                                                 I REALLY WANT TO
                                                                PRESS THAT BUTTON




(C) NaturalMotion Games 2012
Lovely Wrapping




                    Messaging   Images   Rewards
(C) NaturalMotion Games 2012
First Purchase

      Crucial to encourage spending!




                      New users (funnel)   Non Spenders (sales)
(C) NaturalMotion Games 2012
Point 4

      Post Game Analysis




(C) NaturalMotion Games 2012
Continued Development


                                              New features
     Engineering                Analytics
                                              New content

                                              Balancing
                   Product Manager

                                              Seasonal


         Art/Design            Stakeholders



(C) NaturalMotion Games 2012
Basic Dashboard of stats

                                               ARPU – Average Revenue Per User

                                               ARPPU – Average Revenue Per Paying User

                                               % of Paying Users

                                               ARPDAU – Average Revenue Per Daily Active User

              Jan Feb March Apr May June       Retention (7-Day & 30-Day)




                               delve into this data to drive questions




(C) NaturalMotion Games 2012
Questions

      Example: data says we don’t sell many energy biscuits...

                               Hey Number Dude, what happens to
                               ARPDAU if we halve the cost of the
                               energy biscuits?


                                                                Your mother.


                                        Sounds great! Run the
                                        tests then!
                    Product Manager                                            Analytics
                                                                    Sigh.




(C) NaturalMotion Games 2012
A/B Tests

                                   New user comes in




                       Bucket A       Bucket B
                                                          “Bucket C”
                       1/2 Price     Normal Price
                                                         Everyone else
                       Biscuits        Biscuits


                                     Fill in parallel!
(C) NaturalMotion Games 2012
Simplifying Tutorial




                               38.5%   44% 1-Day Retention



(C) NaturalMotion Games 2012
Shop Layout Testing

                               14% increase in purchases




(C) NaturalMotion Games 2012
A/B Test Pitfalls


      Push data

      Which needle?

      Time and country - makes a difference

      Test other options

      Ignoring creativity



(C) NaturalMotion Games 2012
In conclusion...




(C) NaturalMotion Games 2012
time to be unique!
                                                  make sure yours is sticky

               Don’t build a console game on a mobile!


                                                know your core loop

       look after your core loop, look after your engaged users

                                                               monetize your carrots
           understand sales techniques

                                                         ask questions of your data
(C) NaturalMotion Games 2012
We’re Hiring!
     www.naturalmotiongames.com

     Engineers
     Product Managers
     Designers
     Artists

     Oxford | London | SF
                                  Thanks!
                                  @StruManchu

(C) NaturalMotion Games 2012

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Long Face, Long Tail - Struan Robertson, F2P Summit 2012

  • 1. Long Face, Long Tail What we learned about mobile games from My Horse (C) NaturalMotion Games 2012
  • 2. State of Play Design and Monetization Analysis (C) NaturalMotion Games 2012
  • 3. NaturalMotion Games Premium Games Console quality Addictive Play Polish and retention (C) NaturalMotion Games 2012
  • 4. Bigges t sports I new P on iOS Oct  2009 Dec  2010 Dec  2010 April  2011 Sep  2011 Backbreaker Backbreaker  2 Jenga   Icebreaker   NFL  Rivals   US  App  Store US  App  Store US  App  Store US  App  Store US  App  Store Top  10  Hit Top  10  Hit Top  10  Hit Top  10  Hit Top  10  Hit Over  20  million  downloads 2011 saw opportunities with freemium... (C) NaturalMotion Games 2012
  • 5. My Horse - iOS ‱ F2P - launched September 2011 ‱ Realistic visuals - important! ‱ Nurture + games ‱ 8m downloads ‱ 500k DAU (C) NaturalMotion Games 2012
  • 6. Point 1 Think differently (C) NaturalMotion Games 2012
  • 7. brave new world (C) NaturalMotion Games 2012
  • 8. Mobile Market GAMES ARE new SUPER FUN. players current market (C) NaturalMotion Games 2012
  • 9. Overall presentation Stand out visuals time to be unique! Clarity of purpose Novel gameplay (!) (C) NaturalMotion Games 2012
  • 11. = Magic Moment (C) NaturalMotion Games 2012
  • 12. Being unique helped us... (C) NaturalMotion Games 2012
  • 14. Being featured = LOTS of users That was kind of neat. I might go back and play aga...OOOH LOOK ANGRY BIRDS IN SPACE!! There are a lot of other apps out there... (C) NaturalMotion Games 2012
  • 15. make sure yours is sticky (C) NaturalMotion Games 2012
  • 16. Point 2 Product Design (C) NaturalMotion Games 2012
  • 17. Product Design simplicity quality balance designing for your audience (C) NaturalMotion Games 2012
  • 18. obvious but often forgotten... console Mobile different usage different design Don’t build a console game on a mobile! You know this but you keep doing it! (C) NaturalMotion Games 2012
  • 19. different play styles and times undirected play tending focussed play call backs and timers (C) NaturalMotion Games 2012
  • 20. Core Loop Do A Thing Expand Get A Your Things Thing (C) NaturalMotion Games 2012
  • 21. Cadence Do A Thing Measure out progress with Oh I need more difïŹculty + entry money! requirements Expand Get A Your Things Thing Collecting feels great! (C) NaturalMotion Games 2012
  • 22. Play Sessions and Cadence maybe several of these, depends on your game play session Do A Do A Do A Thing Thing Thing Expand Expand Expand Your Get A Your Get A Your Get A Thing Thing Thing Things Things Things put down with call back possible monetization point (C) NaturalMotion Games 2012
  • 23. core loop determines engagement (C) NaturalMotion Games 2012
  • 24. engaged users matter a lot (C) NaturalMotion Games 2012
  • 25. some engaged users Man, I am so well Yes. I am also well engaged in this game. engaged. grinders socialites payers DAU viral $ (C) NaturalMotion Games 2012
  • 26. look after your core loop, look after engagement (C) NaturalMotion Games 2012
  • 27. My Horse Example Enter a competition Do A Thing Buy a new Win some Coins saddle Expand Get A Your Things Thing (C) NaturalMotion Games 2012
  • 28. Start Simple and Expand Play Enter Dress Competitions Nurture Groom Share Feed (C) NaturalMotion Games 2012
  • 29. Layered Gameplay/Discoverability layered depth discoverability different competition types hidden animations and play mode (C) NaturalMotion Games 2012
  • 30. Roaring the Gospel team immersion key words cohesive narrative (C) NaturalMotion Games 2012
  • 31. Design product solutions within the narrative Must be rewarding How do we get people to visit other people’s horses? Must be real Lending help - matches the main narrative (C) NaturalMotion Games 2012
  • 32. Point 3 Monetization (C) NaturalMotion Games 2012
  • 33. What are you going to monetize? Energy/Consumables (C) NaturalMotion Games 2012
  • 34. What are you going to monetize? Customisation/Visual (C) NaturalMotion Games 2012
  • 35. What are you going to monetize? Power Ups/Boosts (C) NaturalMotion Games 2012
  • 36. What are you going to monetize? Shortcuts Lots more... (C) NaturalMotion Games 2012
  • 37. You must understand your game What are your carrots? ‱What do users want? ‱One step removed? ‱Energy... core loop critical (C) NaturalMotion Games 2012
  • 38. Understand your customers, understand sales Present your shop well The most important button in the game I REALLY WANT TO PRESS THAT BUTTON (C) NaturalMotion Games 2012
  • 39. Lovely Wrapping Messaging Images Rewards (C) NaturalMotion Games 2012
  • 40. First Purchase Crucial to encourage spending! New users (funnel) Non Spenders (sales) (C) NaturalMotion Games 2012
  • 41. Point 4 Post Game Analysis (C) NaturalMotion Games 2012
  • 42. Continued Development New features Engineering Analytics New content Balancing Product Manager Seasonal Art/Design Stakeholders (C) NaturalMotion Games 2012
  • 43. Basic Dashboard of stats ARPU – Average Revenue Per User ARPPU – Average Revenue Per Paying User % of Paying Users ARPDAU – Average Revenue Per Daily Active User Jan Feb March Apr May June Retention (7-Day & 30-Day) delve into this data to drive questions (C) NaturalMotion Games 2012
  • 44. Questions Example: data says we don’t sell many energy biscuits... Hey Number Dude, what happens to ARPDAU if we halve the cost of the energy biscuits? Your mother. Sounds great! Run the tests then! Product Manager Analytics Sigh. (C) NaturalMotion Games 2012
  • 45. A/B Tests New user comes in Bucket A Bucket B “Bucket C” 1/2 Price Normal Price Everyone else Biscuits Biscuits Fill in parallel! (C) NaturalMotion Games 2012
  • 46. Simplifying Tutorial 38.5% 44% 1-Day Retention (C) NaturalMotion Games 2012
  • 47. Shop Layout Testing 14% increase in purchases (C) NaturalMotion Games 2012
  • 48. A/B Test Pitfalls Push data Which needle? Time and country - makes a difference Test other options Ignoring creativity (C) NaturalMotion Games 2012
  • 50. time to be unique! make sure yours is sticky Don’t build a console game on a mobile! know your core loop look after your core loop, look after your engaged users monetize your carrots understand sales techniques ask questions of your data (C) NaturalMotion Games 2012
  • 51. We’re Hiring! www.naturalmotiongames.com Engineers Product Managers Designers Artists Oxford | London | SF Thanks! @StruManchu (C) NaturalMotion Games 2012

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  60. Use cadence to look for pinch points\n\nDecide how you want to use these.\n- Rewarding\n- Holding the player up\n
  61. Use cadence to look for pinch points\n\nDecide how you want to use these.\n- Rewarding\n- Holding the player up\n
  62. Use cadence to look for pinch points\n\nDecide how you want to use these.\n- Rewarding\n- Holding the player up\n
  63. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
  64. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
  65. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
  66. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
  67. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
  68. Play Session\n- Session length (about 5 - 10 minutes)\n- How many times through the loop?\n- Different ways of spending your energy\n- How frequently\n- What happens when they’re away?\n
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  80. One example of a thing people do in My Horse\n\nVirtuous circle -> buying a better saddle = better competition results\n
  81. One example of a thing people do in My Horse\n\nVirtuous circle -> buying a better saddle = better competition results\n
  82. One example of a thing people do in My Horse\n\nVirtuous circle -> buying a better saddle = better competition results\n
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  108. Once you understand your carrots, you need to understand how to present them\n
  109. Once you understand your carrots, you need to understand how to present them\n
  110. Once you understand your carrots, you need to understand how to present them\n
  111. Once you understand your carrots, you need to understand how to present them\n
  112. Once you understand your carrots, you need to understand how to present them\n
  113. Once you understand your carrots, you need to understand how to present them\n
  114. Once you understand your carrots, you need to understand how to present them\n
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