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Mobile monday istanbul_mark curtis
1.
LIVING SERVICES
MoMo: Istanbul September 2012 Mark Curtis Slide 1 © Fjord 2012 | Confidential
2.
In the beginning…
The Economist, 2002 Slide 2 © Fjord 2012 | Confidential
3.
Wayback
These rules have changed Slide 3 © Fjord 2012 | Confidential
4.
We do service
design We create useful, effective, and desirable services that people love. Slide 4 © Fjord 2012 | Confidential
5.
Mobile drives •
Simple is tough • Sensors enabling context aware experiences • Transformative services • Unprecedented emotional attachment and reliance • Affecting and informing daily live decisions Slide 5 © Fjord 2012 | Confidential
6.
What next? Slide 6
© Fjord 2012 | Confidential
7.
An internet of……things
Connected Connected Picture Frame Controller Camera Ball Quadrocopter Connected Media Adapters Connected Photo Printer E-Ink Sheets Connected Connected Scales Wristwatch Display Helmet Camera 3D Printer Camera Smart Pen Monitor Band Blood Pressure Camera Add-Ons Connected Connected Monitoring Kit & Microphone Memory Card Herbarium Card Payment RFID Stickers Sensor Kits: Connected Locks Biometric Locatable Tags Security & Energy Device Sensor Slide 7 © Fjord 2012 | Confidential
8.
Cars, Shops, Homes,
Work, Pets, … PLAY NATURAL INTERFACES PROSUMER SMART SELF SEARCH SMART MY LIFE HOME PRIVACY & CONTROL Slide 8 © Fjord 2012 | Confidential
9.
Welcome to the
Era of Living Services Digital services turn into living, evolving systems. Slide 9 © Fjord 2012 | Confidential
10.
MEET SOPHIE
11.
SOPHIE 29 years old Editor Lives
in a flatshare Independent & Active Mindful of diet and fitness Enjoys tech that makes her life better
12.
SOPHIE’S STORY
13.
SOPHIE’S STORY
14.
SOPHIE’S STORY
15.
SOPHIE’S STORY
16.
SOPHIE’S STORY
17.
Pointers….. Withings body scale Siri/Kinect Nest
Thermostat Glowcaps Nike Fuel Boondoggle Winter Wake-Up Flutter Slide 17 © Fjord 2012 | Confidential
18.
Beyond the screen
Voice, gestures, body language, physical actions… Slide 18 © Fjord 2012 | Confidential
19.
New user expectations Slide
19 © Fjord 2012 | Confidential
20.
Gesture interfaces are
with us Slide 20 © Fjord 2012 | Confidential
21.
More intuitive because
more natural HOW THE COMPUTER SEES US HOW LIVING SERVICES WILL SEE (The “Igoe-Finger”) US Slide 21 © Fjord 2012 | Confidential
22.
A new language
of interaction Brings significant design challenges Slide 22 © Fjord 2012 | Confidential
23.
Like it? Who will
own the ‘thumbs up’ ? Slide 23 © Fjord 2012 | Confidential
24.
Understanding the digital
layer Slide 24 © Fjord 2012 | Confidential
25.
-> Living Design •
The internet of things - it’s about life - it’s real time - data will be central • Interfaces will fade…. • And humanise > gesture conflict • The digital layer will need to be apparent • All at Facespeed Slide 25 © Fjord 2012 | Confidential
26.
Thank you
www.fjordnet.com Twitter: @fjord, @fjordmark Slide 26 © Fjord 2012 | Confidential
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