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From “we do the talking” to “you do the talking”: Smithsonian Mobile Strategic Planning 22 July 2010 Smithsonian Institution
What are our audiences looking for? http://si.edu/visit/InfoCenter/videotour.htm
mLearning Workshops http://www.smithsonianeducation.org/educators/professional_development/mobile_learning_2010.html
What are our audiences asking? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The POST Method: Audience (People) -led ,[object Object],[object Object],[object Object],[object Object]
Why mobile? ,[object Object],[object Object],[object Object],Photo CC licensed: http://www.flickr.com/photos/jdlasica/138927384/
The Smithsonian More than 30 million visitors in 2009 & 180 million ‘virtual’ visitors
The Smithsonian has become a  Distributed Network and

At least half of the Institution’s platforms  are already mobile.
So if we want to meet our audiences where they are ,[object Object]
Mobile is a great vehicle http://www.youtube.com/watch?v=6ILQrUrEWe8 In 8 years, the standard phone will be 20x more powerful than it is today. It’s not just a phone, it’s a computer.
Mobile is personal and  social
Mobile is a Platform for  doing work Today we expect Tomorrow we’ll expect ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Smithsonian Commons ,[object Object],Smithsonian Commons Prototype
Thinking outside the Acropolis The Reynold’s Center, home of the Smithsonian American Art Museum & National Portrait Gallery
Thinking about the Agora Kogod Courtyard of the DW Reynolds Center;  quotation by Steven Zucker, 2008
Photo by Mike Lee, 2007; from American Art Flickr Group Thinking about audiences  beyond  the museum’s walls and website
Falling on deaf ears? http://picasaweb.google.com/anup.rao/HaifaAkkoIsrael#4954285426665324562
Thinking outside the audiotour box Means going from headphones to microphones
From “We do the talking” to  “We help  our audiences  do the talking.” http://smithsonian20.si.edu/schedule_webcast2.html
iGo: 1994 http://www.worldmind.com/media/text/clients/visible/visible.html
Podcasts
Cellphone tours
Smithsonian Connections
NMAI.SI.edu/mobile http://smithsonian-webstrategy.wikispaces.com/Fritz+Scholder+mobile+web+tour
Mobile.NASM.SI.edu http://smithsonian-webstrategy.wikispaces.com/NASM+Mobile+Website
GoSmithsonian.com (mobile) http://smithsonian-webstrategy.wikispaces.com/GoSmithsonian+Mobile
Design USA  at Cooper-Hewitt “ Don’t even think about not using it because then you won’t truly see the show.” http://smithsonian-webstrategy.wikispaces.com/Design+USA+iPod+Touch+tour Roberta Smith,  NY Times , 14 January 2010 http://www.nytimes.com/2010/01/15/arts/design/15design.html
MEanderthal http://smithsonian-webstrategy.wikispaces.com/MEanderthal
Yves Klein at the Hirshhorn http://smithsonian-webstrategy.wikispaces.com/Design+USA+iPod+Touch+tour
 
iPads & E-book Readers Laboratory for Visual Learning, Harvard-Smithsonian Center for Astrophysics See forthcoming  Journal of Special Education Technology   http://gizmodo.com/5491048/the-barnes--noble-ereader-ipad-app-is-on-the-way-but-will-apple-maim-it
Also in the Pipeline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And the sisters – & brothers – are doin’ it for themselves
What will SI Mobile look like? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some of the tools
 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile in the big picture ,[object Object],Can I do this on my mobile phone?
How will we get there? ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategic Planning Deliverables June-July 2010 & ongoing Aug-Sep 2010 & ongoing Aug-Sep 2010 & ongoing From June 2010 Autumn/Winter 2010 – a living document
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object]
Encontrismo Think differently  And ask lots of questions! http://www.ekainberri.com

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Smithsonian Mobile Strategic Planning

Editor's Notes

  1. What is clear in the museum as a distributed network is that the only certain thing is that the technology will change rapidly
  2. But with over half of the Museum’s platforms already mobile
.
  3. If we want to meet our audiences where they are, And take them some place new

  4. Mobile is a great vehicle
  5. Because mobile is both personal, and social To unlock the power of mobile we need to leverage both This means thinking beyond the
  6. Because mobile is both personal, and social To unlock the power of mobile we need to leverage both This means thinking beyond the
  7. In fact it means rethinking the Museum-Acropolis, that forbidding, fortified, treasure house on a remote hill, design to keep precious things in and people out

  8. As instead an Agora, a community space, a space of meeting and engagement
  9. This means thinking beyond the traditional audio tour, narrowcasting, voice of authority
  10. It means going from headphones to microphones,
  11. And if you think SI Guide was the only time the Institution aimed for the moon in its mobile program and fell a bit short, think again: Extra points to anyone who remembers this, or can guess what year it is from: iGo on the Apple Newton from 1994 It even had a feedback function! A product clearly ahead of its time.
  12. Other lessons learned: just a sampling: Podcasts, some of our earliest mobile publications, seem to be popular: at least with us How are our audiences using them?
  13. Cellphones are also popular with museums, but probably better for interactive services than traditional audio tour experiences But new ‘all you can eat’ models help!
  14. And there’s plenty more that has been going on in mobile at Smithsonian since (going to fly through these slides
)
  15. Mobile web is standard By 2013/2020 most of our web visitors will be from mobile devices
  16. Learning about mobile websites for delivering video now at CH; this was the first multimedia tour on the iPod platform, great sampling of a wide range of content
  17. Pick your target audience and evaluate their experience
  18. Learning how to create an exhibition guide that works both for on-site and remote audiences
  19. And many more learning opportunities in the pipeline
  20. So this is a thumbnail sketch of what I think SI Mobile might look like: not just one big umbrella app, but a set of tools and resources