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    Biirmiingham Mentall Heallth Carer Support Serviices
    B rm ngham Menta Hea th Carer Support Serv ces
|| Ediittiion 5 || Chriisttmas 2012 || www..homegroup..org..uk || httttps::////bhammhcarer..homegroup..org..uk ||
   Ed on 5 Chr s mas 2012 www homegroup org uk h ps bhammhcarer homegroup org uk




                            E-mail: MHCarerService@homegroup.org.uk
1
0800 953 0045




  Send your photos,                     Birmingham Carers Association
                                        (BCA)
 stories & artwork to
                                        BCA is a campaigning group of volunteers who
        us at…                          aim to get the best for carers from both the
                                        City Council and the local NHS. We have an
    Birmingham Mental Health Carer      annual general meeting which offers our
           Support Services             members a chance to discuss what is
                                        important to them with key people in the city.
   Unit 3, Holt Court North, Heneage    We also undertake surveys to the facts and
Street West, Birmingham Science Park,   produce regular newsletters to keep members
             Aston, B7 4AX              informed.

                                        Ring us on 0121 675 8176 to join.
       Tel: 0121 380 4949
       Fax: 0121 380 4901                           IMPORTANT NOTICE
                                         Before using any of the contacts, information
                                           or resources in this Information Pack, you
    Email The Gateway Team                     must check it for safety/ reliability/
                                           appropriateness. Advice in this Pack does
 MHCarerService@homegroup.org.uk            not give a full statement of the law. It is
  annette.lewis@homegroup.org.uk            intended for guidance only, and is not a
  balkar.shoker@homegroup.org.uk         substitute for professional advice. Stonham
                                          cannot accept any responsibility for loss or
    Carers Dedicated Website             liability occasioned as a result of any person
                                               acting or refraining from acting on
https://bhammhcarer.homegroup.org.uk        information contained within this Pack.


2
Christmas              pening Hours for Stonham Carers
      Please find below our Christmas opening times and Service cover.
    We would like very much to take this opportunity to wish you all a very
    Merry Christmas and a Happy New Year from all the Team at Stonham
                          Carers Support Service
                        Sarah Williams – Senior Client Services Manager

                            Gemma Paul − Client Service Manager

                               Balkar Shoker – Gateway Worker

                               Annette Lewis – Gateway Worker

                                 Mick Brown – Project Worker

                              Dinesh Chauhan – Project Worker

                             Samantha Bricknell – Project Worker

                       Joanne Davies – Assistant Project Support Worker

                       Karen Deamer - Assistant Project Support Worker

                            Idrees Kayani - Project Support Worker

                             Tanzila Asif – Project Support Worker

                      Gateway Cover
                      Gateway Cover         Gateway Cover
                                            Gateway Cover
         Date             Early                  Late                     Service Cover
    Chriistmas Eve
    Chr stmas Eve        Annette                Joanne               Gemma, Karen & Samantha
    Chriistmas Day
    Chr stmas Day
    Boxiing Day
                                                      Closed
    Box ng Day
    Thurs 27tth Dec
    Thurs 27 h Dec        Dinesh                 Balkar                   Gemma & Karen
    Frii 28tth Dec
    Fr 28 h Dec           Dinesh                 Balkar                   Gemma & Karen
    Sat 29tth Dec
    Sat 29 h Dec
    Sun 30tth Dec
                                                      Closed
    Sun 30 h Dec
    New Years Eve
    New Years Eve         Balkar                  Mick               Gemma, Karen & Samantha
    New Years Day
    New Years Day                                     Closed
    Wed 2nd Jan
    Wed 2nd Jan                                   Open As Usual
                                     Please note:
You can contact the Service over the Christmas period on 0121 380 4949 between 8am – 8pm
3
Looking Local - tune in to Home Group on the box!
Looking local is an exciting new way to communicate with Stonham Home Group
using your digital TV, ipad, smart phone and even Nintendo Wii!
You can now find local news, events, and contact details through your TV! There
are also links to useful local information such as health services and job searches.
As over 90% of our customers have digital TV, this is a great way for people who don’t have access to the internet
through a laptop or PC to keep in touch with us. And better still it’s really easy to use, even if you’re not the most
technically minded! Accessing looking local is as easy as changing a channel on TV.
If you are tech savvy, you can also download the looking local app and access our information and services on the go.
Customers who’ve used looking local have told us it’s easy to use, interesting and useful.

We’ve had over 8,000 hits on our looking local channel since we launched a trial version in July.
We’ll be updating looking local regularly and adding even more services over the next few months. You can also let us
know your thoughts and suggestions by giving us your feedback through the channel, or by completing a short • find
jobs in your local area • find out about your local public transport
• find NHS advice
• and more!


You can find looking local by following these simple instructions

On Sky
• go to Community Channel (539)
• press the red button on your remote
• enter the QuickCode HGUK (4485)



On Virgin TV
• press the Home button
• choose Interactive button
• select News & Info
• select looking local
• enter the QuickCode HGUK (4485)



On Wii, PC or web
enabled mobile phone
• go to the following web address:
lookinglocal.gov.uk/Homegroup




On iphone or android phone
• download the free looking local app




On looking local you can
• see news and events from your area
• get information and advice
• contact us and give us feedback

4
Friends and Family Carers Support Group
                                                    GROUP OBJECTIVE

The Friends and Family Carers Support Network for Personality Disorder was established at the Specialist
Psychotherapies Service to address the specific needs of carers of someone with a personality disorder.

As a service we recognise that providing care and support to family, friends or loved ones experiencing the difficulties
associated with personality disorder can be draining and overwhelming.

In relation to personality disorder, we acknowledge that the needs of carers should not be underestimated. Caring for
someone with a personality disorder generates needs and feelings not represented by traditional carers support groups.

The friends and family carers support network is a confidential service offering a bi-weekly psycho-educational training
and well-being programme and peer support group.

The group & programme intends to give you the opportunity to meet other people in similar situations, share
experiences, learn new ways of coping, develop new skills, and get advice and support from your peers, in an attempt to
reduce the impact your caring responsibilities may have on your mental, emotional and physical well-being.

MISSION STATEMENT

The Specialist Psychotherapies Service friends and family carers support network for personality disorder is committed to
providing a support function to those friends and family carers who care and are in relationships with people with
personality disorders. Through acknowledging the difficulties, sharing experiences, supporting one another, learning new
skills and empowerment, the group promotes well-being in order to understand the impact of caring responsibilities.


                  SPS Friends and Family Carers Support Group Programme
                                     5.45pm – 7.30pm
              DATE                                                  PROGRAMME
      th
    15 January 2013               Week 1: Welcome – Who are we? Why are we here? Ground rules and boundaries
    29th January 2013             Week 2: Focusing on you, taking care of yourself, your recovery
    12th February 2013            Week 3: Personal goals
    26th February 2013            Week 4: What is personality disorder
    12th March 2013               Week 5: What does personality disorder mean to me – my experience – service
                                  user presentation
    26th March 2013               Week 6: What does personality disorder mean to me – my experience – carer
                                  presentation
    9th April 2013                Week 7: Consolidation week – time to talk
    23rd April 2013               Week 8: Self harm
    7th May 2013                  Week 9: Relationships
    21st May 2013                 Week 10: Stop and think – solving problems
    4th June 2013                 Week 11: Medication
    18th June 2013                Week 12: Conclusions – moving on

                          Contact the Gateway Team on 0121 380 4949 for more information

5
Christmas Do!
20 Carers and staff turned out for the Phoenix Carers Group Christmas meal at the Toby Carvery in Sutton
                         November…
Park on Wednesday 28th November…

There were a few hiccups with a member of staff on his first day being propelled to head carver, but he did a
great job and we all ate heartily to say the least!

It was great to see so many carers, regulars and some old friends.

The Phoenix group meets every Wednesday between 11am and 1pm at the Phoenix Hub & Clubhouse Cares
                                                                                           Clubhouse.
from a wide variety of backgrounds, from teenagers to pensioners, come along to support each other,
socialise and get advice & guidance. We have regular speakers and are planning to put on a monthly carers
meal.

For more information about this group please contact:

Jo 07711 378476
Stonham Birmingham Mental Health Carer Support Service
Or

Donna 07985 882806
Birmingham & Solihull Mental Health Foundation Trust
 6
Frankfurt Christmas Market 2012
Birmingham's Frankfurt Christmas Market has become a huge favourite with both residents
and visitors to the city from all over the UK and Europe. It is now the largest outdoor Christmas Market
in the country.

Having run for the last 11 years, the Frankfurt Christmas Market is now the centrepiece of the city’s
annual Christmas events calendar.

Birmingham's own traders offer an entirely different selection of beautiful hand-crafted items at the
Christmas Craft Market, created by local artisans, as well as ethnic goods imported from all over the
world.

Venue: Victoria Square, New Street, Centenary Square & Chamberlain Square
Date: 15th November – 22 December
Time: 10am – 9pm
Tel: 0121 303 3008




How to get to Birmingham's Frankfurt Christmas Market and Craft Fair

The Frankfurt Market is centrally located in Victoria Square just minutes away from New Street station.
The Craft Market is in the adjacent Chamberlain Square and continues through to Centenary Square,
home to Birmingham Museum and Art Gallery and Central Library.

Travel to Birmingham Snow Hill with Chiltern Railways. Visit www.chilternrailways.co.uk for great value
fares and train times.

If travelling by car, please use the Brunel Street, Brindley Drive, NIA, Civic Centre, Livery Street, Moat
Lane or Dudley Street car parks.

To plan your journey by public transport on 0870 608 2608 or visit www.networkwestmidlands.com


 7
Filter.me.uk (Children, Young People and Family
 Events)
 Filter.me.uk (Children, Young People and Family Events)




 www.Filter.me.uk is the one-stop-shop website to search for events and activities for children,
 young people and families in Birmingham. Filter the city your way, find the things you want to
 do and when and where they are happening.




 For further information email info@filter.me.uk or contact Birmingham City Council Culture
 Commissioning Service on 0121 464 6166




           Welcome to the Carersjoin, for men who care
          “Meeting others in a similar situation, it makes you feel that you are normal”

     “As a community it is extremely important that we recognise, support and value the vital
            contribution made by millions of men and women who are informal carers”

                         “You run out of options, feel trapped, isolated”

      “The challenge for many men who are informal carers is to reconnect with other men”

The aims of Carersjoin were and are to:

           o   Offer peer, social and support to other men who were and are informal carers
           o   Regardless of age or disability
           o   In a friendly, “male oriented” and safe environment

When and Where?

For meeting dates and venues, please contact:

Chris by calling 0780 7676 258 or email chrisjeanfred@hotmail.com

 8
If you have any concerns or queries do not hesitate to contact us:
            0121 354 5614, Sean on 07521 444478 & Aphra on 07521 443996
Erdington & Sutton Coldfield YMCA was successful with a big lottery funding bid to fund their three-year Release project,
   which reaches out to young carers who feel isolated. Release project, which reaches out to young carers who feel
                                                         isolated.
Youth workers will provide much-needed support via home visits, activities and support groups to help develop a quality
                     standard to ensure schools can also provide inclusive support to young carers.
Volunteers who have been young carers themselves will act as mentors and other volunteers will provide weekly respite
                                                         support.
   The young carers will also spend time with a life coach to help them build coping strategies, set personal goals and
  overcome obstacles and they will also manage an online blog, community radio station and e-newsletter so they can
                                              share information with others.
                                                         First step
               You can contact Release via telephone 0121-354-5614 or email releaseymca@gmail.com
                   You can contact your local G.P about any concerns you may have and they may be
                                    able to refer your child onto the Release project.




                          All Welcome, so come along to the:




                            for Carers & Service Users
                                         Service
                                                          on
                                                     th
                             Monday 13 December 2012
                                               7pm – 11.30pm
                                                     11.30pm
                                                   ~~~~~~~~~~~~~




                                           14 – 20 High Street
                                                Derit
                                                    ite
                                                Deritend
                                                 Digbeth
                                                 B12 0LN

9
Some useful telephone numbers

     0845 4647 NHS Direct

     We're here to offer reassurance and advice, and to answer any questions about your health
     or the health of a friend or family member. You can contact our team of trained nurses and
     advisors at any time, day or night. visit www.nhsdirect.nhs.uk




     08457 90 9090 Samaritans

     Confidential and emotional support for people with feelings of distress, including those which
     can lead to suicide. Helpline is 08457 90 9090 (24 hours a day, 365 days a year)
     www.samaritans.org




     0800 1111 Childline (for 19yrs and under)

     Free, confidential helpline dedicated to children and young people. Tel: 0800 1111 (24 hours
     a day, 365 days a year). www.childline.org.uk




     0800 953 0045 PALS

     Support and advice on any physical health or mental health difficulties Tel: 0800 953 0045
     Monday to Friday 8am - 8pm excluding bank holidays.




     08000 68 4141 Papyrus
     Non-judgmental support, advice and information for those dealing with suicide, depression or
     emotional distress. Tel: 08000 68 4141 Mon – Fri 10am to 5pm and 7pm to 10pm, and
     weekends 2pm – 5pm




10
more numbers…


     0845 767 8000 SANE helpline

     Providing a space for you to talk about any aspect of your mental health, or the mental health
     of someone you care about. Open 365 days per year from 6pm – 11pm. Call 0845 767 8000




     0121 675 4806 Birmingham Emergency Duty team

     If you’re already in touch with Birmingham mental health services, speak to your Care
     Coordinator. Outside office hours contact the Birmingham City Council Emergency Duty team
     on 0121 675 4806



     08000 68 4141 - Your own GP

     If you need help urgently contact your general practitioner and ask for an emergency
     appointment. Most people who have a health problem go to their GP for help and advice; it is
     the same for mental health problems. If they are closed try your local A&E




      0800 77 66 00 - Frank
      You can call and speak in confidence to an adviser on this 24-hour helpline about drugs
      www.talktofrank.com




      0808 801 0327 & 0845 122 8609 - Men’s Advice Line

      Helplines for men at risk of domestic violence and for men who are worried about carrying
      out violence against their partners
      (for men worried about perpetrating violence) www.mensadviceline.org.uk




11
and more numbers…

                        0808 2000 247 - Women’s Aid

                        Free 24-hour national domestic violence helpline 0808 2000 247
                        www.womensaid.org.uk




                     08444 111 444 - Citizens Advice Bureau
                     The Citizens Advice service helps people resolve their legal, money and other problems by
                     providing free, independent and confidential advice
                     www.citizensadvice.org.uk




                     0808 808 4000 - My Money Steps
                     My Money Steps is a free and easy to use online debt advice and money management service
                     from National Debtline www.mymoneysteps.org




                      0808 802 2000 - Turn 2 Us
                      Access the easy-to-use benefits calculator to find means tested benefit you may be entitled
                      to and their cash value www.turn2us.org.uk




                     0800 842842 - The Prince’s Trust

                     The Prince’s Trust is a youth charity that helps change young lives
                     www.princes-trust.org.uk


Please note Stonham Home Group does not endorse any of the organisations listed in this pack
and provides these links for information purposes only.

 12
FACT SHEET NUMBER 1

Whenever you use a service, even over the phone, check out their ‘Confidentiality Policy’. Is it
safe for you to talk in private? That way you remain in control of your information.

Lots of organisations working with young people today recognise that a big fear, preventing
many people from using their services, is that personal information and details might be passed
on to parents, social services or the police etc. in response to this fear many organisations have
confidentiality policies.
Confidentiality means that whatever you say about yourself, your life, or your situation will go
no further than the person or organisation you talk to. Your privacy will be protected allowing
you to talk freely.
If it is thought that there is a risk of serious harm to you or someone else, some information
may have to be shared. Most organisations are reluctant to break this trust given to them by
people. They will only do so in extreme situations and when all other options have been
considered, or if you want them to. They might be able to help you talk to the police or social
services.

DATA PROTECTION
The DATA PROTECTION ACTS are important pieces of legislation aimed at protecting your basic
personal rights. Without them your details would be available to anyone, for whatever purposes
and you would have no right of privacy.
The Act gives all individuals general right of access to the personal data relating to them.
However:
  • In exceptional cases some information may be withheld, such as information which may
    cause harm to an individual.
  • You may have to pay to see information.
This is a complicated area you should seek advice before acting.
A copy of the Stonham Confidentiality Policy is available on request. Please speak to a member
of staff if you require further information.

 13
STANDING UP FOR YOUR RIGHTS                                                              FACTSHEET NUMBER 2

If you have any problems with the law, harassment or discrimination, there are people who can provide
advice and information on your rights

ADVOCACY
You may hear people talking about being an advocate or providing an advocacy service. An advocate will support you
and enable your voice and view to be heard effectively. Advocacy can be carried out in a variety of different ways and
settings according to individual needs and wishes

CITIZENS ADVICE BUREAU (CAB)
www.adviceguide.org.uk
Support and advice on legal matters, debt and welfare benefits. They also give information and advice on many other
issues and help you stand up for your rights. For local addresses and numbers see your town and area

THE ANTI BULLYING CAMPAIN
www.bullying.co.uk
Provides advice if you are being bullied or are a bully

SAMARITANS – 0845 7909090
If you're being bullied and feel you can't cope any longer and want to speak to someone

LEGAL ADVICE AND LEGAL HELP
A number of solicitors offer a free initial interview, and if you are on a low income or benefits the possibility of free
legal advice including information relating to welfare benefits. To find out how to contact one of these solicitors
contact your Local Citizens Advice Bureau or Connexions centre. Look in the lists in your town and area

HELPLINE - 0845 4500 215
Provides legal advice around drugs issues and your rights within the criminal law. If you have been arrested and need
someone to arrange a duty solicitor to talk to the police and tell you your rights, these are the people to talk to

LIBERTY (The National Council for Civil Liberties)

Provides a Helpline on civil rights issues www.yourrights.org.uk

DISABILITY RIGHTS COMMISSION www.drc-gb.org

DISIBILITY ALLIANCE RIGHTS ADVICE LINE www.disabilityalliance.org

GAY & LESBIAN HELPLINE - 0800 328 3508
Provides information, support and advice for gay, lesbian, bisexual and transgender young people, and
anyone unsure of their sexuality

EQUAL OPPORTUNITIES COMMISION HELPLINE – 0845 601 5901
Deals with discrimination
See www.eoc.org.uk for a range of information


14
Child Benefit: from January 2013 higher earning tax payers who receive Child Benefit will have their tax
codes altered to reduce the value of their Child Benefit. People earning between £50,000 and £60,000 per
year will only get a proportion of the value of Child Benefit due to the way the taper system will operate.
Those who earn £60,000 plus per year will lose the full financial benefit.

Personal Independent Payment (PIP): from April 2013 Disability Living Allowance (DLA) will be replaced by a
new benefit called Personal Independent Payment for those aged between 16 and 64 years old. Therefore
children who get DLA will not be affected. Neither will those who get DLA and aged 65 and over.

PIP like DLA is aimed at people who by reason of ill-health or disability need help with their personal care or
suffer with poor mobility. It will have 2 components. There will be a ‘daily living component’ (which may be
paid at either a ‘standard rate’ or ‘enhanced rate’) and a ‘mobility component’ (which may be paid at either
the ‘standard rate’ or ‘enhanced rate’).

If you are presently getting DLA and you are between the age of 16 and 64 then the Department of Work
and Pensions (DWP) will write to you between 2013 and 2016 inviting you to make a claim for PIP as a
replacement for your DLA. As there will be no automatic migration from DLA to PIP and will need to claim.
If you do not claim PIP then your DLA will end.

The government intends that both the ‘standard rate’ and ‘enhanced rate’ of the daily living component of
PIP with act as a passport benefit for Carers Allowance. The same rule presently applies to the middle and
high rate of the DLA care component.

Benefit Cap: From April 2013 a new ‘benefit cap’ will apply which ids designed to limit the total amount of
benefit that working age people (people under pension age) can receive. The total amount of £500 per
week for couples/lone parents, and £350 per week for single people. Benefits included in the calculation
include Jobseekers’ Allowance, Employment & Support Allowance, Income Support, Housing Benefit, Carers
Allowance, Incapacity Benefit, Child Benefit & Child Tax Credit.

The benefit cap will not apply if you (or your partner or dependant child) are getting either Disability Living
Allowance (or PIP) or Attendance Allowance. The benefit cap will also not apply should you (or your
partner) by getting Working Tax Credit, Employment Support Allowance with the ‘support component’,
Industrial Injuries Benefit, War Widow(er)’s Pension. The benefit cap will be applied by reducing the amount
of Housing Benefit payable until the introduction of Universal Credit. See below. People affected by this
change may be able to claim Discretionary Housing Benefit Payments.

For more information contact the DWP helpline on 0845 605 7064, those with hearing impairments can text
phone 0845 608 8551. The helpline is open 8am – 6pm. Visit www.direct.gov.uk/benefitcap

Bedroom Tax: from April 2013 a new size criteria Housing Benefit reduction will apply to social landlord
tenants of working age which will see people getting less help with their rent if they are considered to be
over-accommodated. People who are adjusted to have one extra bedroom will normally lose 14% of their
maximum Housing Benefit payment. People who have two or more extra bedrooms will lose 25% of their
maximum Benefit payment.

For further information and to find out how to make a claim contact 0121 464 7000, e-mail:
contact@birmingham.gov.uk or visit our website: http://www.birmingham.gov.uk/benefits

15
LGBT Centre
The new LGBT Centre will open to the public from 29th January 2013. We will hold a special
open day on Thursday 24th January from 2 - 6 pm for members of the LGBT community to
take a look around the building. Look out for publicity in the next few months about what
services and activities will be running from the centre when it opens.



If you would like to know about volunteering opportunities at the centre and with Birmingham
LGBT, please contact jasonmillard@blgbt.org or call 0121 773 0633




      Compliments, comments and complaints
      Stonham encourages compliments, comments and complaints from everyone
      we work with and we welcome anything you have to say on how we do our job
      Please let us know what’s on your mind – everything helps us improve our service.

      Is this a? (Please tick): Compliment Comment Complaint Date
      ………………………
      ………………………………………………………………………………………………………………………..
      .……………………………………………………………………………………………………………………….
      ..

      You     name    and    contact                                         number               (optional)
      ……………………………………………………………………….
      Are you? (Please tick):   Client     Carer         Stakeholder        Referrer      Other




                                          Carers Emergency
                                          Response Service
 In the event of an emergency
 The CERS team will work with the Carer and the person they care for, to
 mutually agree a Contingency Plan which would include details of what
 they would like to happen in the event of An emergency. CERS would
 then put the plan into action

 You have to be registered with CERS to access the service

 For More Information and to Register Please Contact:
 0845 468 1338 or email: info@cers.org.uk

 This valuable service is free of charge
 16
Who to contact in an emergency
Emergency Duty Service (EDT)                        Birmingham Police
For out of hour’s number:                           Emergency Calls 999
0121 675 4806                                       Non-emergency calls 101
Including: Weekdays (Monday to
Thursday) – before 8.45 a.m. and after 5:15pm       CERS Carers Emergency Response
Weekends – after 4.15 pm on Friday to 8.45am
on Monday Available all Bank Holidays
                                                    Scheme
www.birmingham.gov.uk/edt                           The Carers Emergency Response Service is a
                                                    specialist service which, in the event of an
GP Out-of-hours Service:                            emergency, provides support to carers and
The Badger                                          those that they care for in their own home.
0121 766 2170                                       The main aim of the service is to give carers
                                                    Peace of Mind so that they can go about
www.badger-group.com                                their daily lives in the knowledge that should
                                                    an emergency arise the person they care for
NHS Direct:                                         will be looked after: 0121 622 5521
For 24 hour information and advice on health
issues 365 days a year                              Housing Emergency Numbers
Calls cost 5p from a BT landline and mobiles may
be considerably more                                Street Intervention Team - is made up of
0845 4647                                           outreach workers who provide a support service
www.nhsdirect.nhs.uk                                to rough sleepers: 0345 60   20 533
                                                    The following organisations offer round-the-
Samaritans:                                         clock services
24 hour confidential and non-judgemental
telephone listening support                         Birmingham City Council Careline:
08457 909090                                        0121 303 4205
For hearing aid users:                              www.birmingham.gov.uk
08457 909192
www.samaritans.org                                  National Missing Persons Helpline:
                                                    0500 70 07 00
PALS:
Patient Advice and Liaison Service                  Message Home: 0800 70 07 40
For support and information to patients, families
and carers                                          St. Basils Helpline: 0800 056 4034
0800 389 7671                                       (men) and 0800 068 7499 (women)
(24hr free phone)
www.pals.nhs.uk                                     Domestic Violence Helpline:
                                                    0121 685 8550

17
Supporting
                  Independence
                   for people in need




     We work with:
     • Carers of people with mental health problems
     • Single homeless people
     • People with mental health problems
     • People with learning or physical disabilities
     • Young people leaving care
     • People who have been in prison or through the courts
                                                 domestic
     • Women and their children who are escaping domestic
       violence
     • Vulnerable mothers and their babies
     • People with drug and/or alcohol dependency
       problems
     • Refugees

18
Contact Beverley Walker:
                                                                                                                                      bev.walker@creativesupport.org.uk

                             South Birmingham Hub & Spoke Service Program
                             888-890 Bristol Road, South Northfield, B31 2NS Tel: 0121 200 3147

 Monday                         Tuesday                            Wednesday          Thursday                        Friday                       Saturday
 10.30   Creative Activity      10.00   Relaxation         10.00    Music for         10.30   Cooking & health        10.00   RIVET group          10.00   Drop in socialising
 to      Group                  to                         to       wellbeing         to      & wellbeing             to                           to      & signposting
 12.00                          12.00                      12.00                      12.00                           12.00                        15.00   information

 13.00   Physical wellbeing     13.00   Sewing & textile   12.45    Voices group /    12.30   Learn relaxation        11.00   Personal support     12.00   Football group
 to      & healthy living       to      group              to       peer support      to      techniques to           to      & goal setting (by   to
 15.00   Group                  14.00                      13.45    group             13.00   benefit wellbeing       12.00   appt only)           14.00



 14.00   Reading for            13.15   Support group      13.30    Drop in social    12.30   Stress & anxiety        12.30   Community group
 to      wellbeing              to      wellbeing &        to       group             to      management              to
 14.45                          14.45   managing           14.45                      13.30                           15.00
                                        mental health

 15.00   Creative writing       13.30   Coffee &           13.00    Gardening group   14.00   Relationship            13.00   Carers group
 to                             to      community          to                         to      support group           to
 16.00                          14.30   awareness          15.45                      15.00                           15.00
                                        session
 13.30                          13.30   Info afternoon &   15.00    Women’s           14.30   Faith, spirituality &   12.00   I.T for beginners
 to      Drop in service        to      assessments        to       activity group    to      mental health           to
 16.00   Service User &         18.00   support            17.00                      15.30                           14.00
         volunteer led                  Signposting
                                        service
 14.00   Personal support                                  13.00    Person centred    15.00   Personal support & 14.00        Men’s health &
 to      & goal setting                                    to       planning (appt    to      goal setting        to          wellbeing sessions
 16.00   Individual sessions                               15.45    only)             16.45   Individual sessions 16.00

 17.00   Social support                                                                       Volunteer training      14.00   Confidence
 to      group                                                                                (once a month)          to      building group
 19.00                                                                                                                15.00

19
List of Carers Groups in Birmingham
                                            Type of
  Group          Venue Address                               Frequency            When            Contact
                                             Group
                    Kinmos Centre
                                                               1st Friday of    7th December     Karen Deamer
Carers Group         1 High Street         Mixed Group
                                                               Every Month       12pm – 2pm      07713 385 888
                  Kings Heath, B14 7AR
                   Handsworth Fire                                              20th December      Samantha
                  Station 41 Rookery           Carers
 Hear for You                                                Twice a month      10am – 12.30        Bricknell
                   Road Handsworth             Group
                                                                                 January 3rd     0771 3385892
                        B21 9QU
  Stirchley          Hazelwell Street          Mixed         3rd Thursday of    20th December    Karen Deamer
                        Stirchley                             Every Month
Carers Group                                   Group                             11am – 2pm      07713 385 888
                  Birmingham, B30 2JX
  Wellbeing
 Information       Carer’s Centre 198                        2nd Tuesday of                        Samantha
                   Corporation Street,                                          11th December
   Guidance                                Carers group          Every                              Bricknell
   Sessions       Birmingham – (venue                                            1pm – 3pm
                                                                 Month                           0771 3385892
                       to change)
    W.I.G.S
                   The Stechford Club
 Stechford                                                   Last Monday of     31st December    Joanne Davies
                    7 Victoria Street,     Social Group
Carers Group                                                  Every Month        7pm - 9pm       07711378476
                        Stechford
 Ladies Active     Sure Start Centre, 80                                        18th December      Samantha
                                           Female carers
    Focus          Anthony Road, Alum                        Twice a month        8th January       Bricknell
 L.A.F. Group       Rock, Birmingham                                            10.30 – 12.30    0771 3385892
  Newbridge
    House                                   Carers with
                  130 Hob Moor Road,                         Last Wednesday      6pm – 8pm        Mick Brown
                                            Patients in
  In-patient         Small Heath,                               of Month         30th January     07713 385 893
                                             Hospital
    Group
                     Stockland Green                                                              Joanne Davies
  Time 4U           Methodist Church                            Weekly            11 – 1.30
                                           Carers Group                                          07711 378476
Carers Group       Slade Rd, Erdington                       Every Tuesday        1 ½ hour
                        B23 7JH

   Sutton           Community Hub                                                                 Mick Brown
                                           Mixed Group
                                                             Last Thursday of     31st January
Carers Group      Farthing Lane, Sutton                        Every Month        6pm – 8pm      07713 385 893
                        Coldfield
                  New Heights St Johns
 Arts & crafts                                                  Weekly             10 - 12       Joanne Davies
                  Centre Warren Farm
    Group                                  Mixed Group        Every Thursday
                   Road, Kingstanding                                              2 hours       0121 380 4949
                                                                 Morning
                         B44 0QN
                      Phoenix Centre,                           Weekly
Phoenix Centre      Harrison Road, (off    Carers Clinical                      11am – 1pm       Joanne Davies
                                                                 Every
  Drop – In           Erdington High         Drop - In                            2 hours        07711 378476
                                                               Wednesday
                     Street) Erdington
                          New
Carers Drop In                                                   Weekly
                    Community Hub              Mixed                            2pm – 3.30pm     Joanne Davies
    Group                                                      Every other
                  Farthing Lane, Sutton        Group                              1 ½ hours      07711 378476
                                                                Tuesday
                        Coldfield



20
Do you care for someone with a mental health

            TIME-4-U                                                                   condition?
                                                                          Interested in talking to other carers,
                                                                         getting information, advice & support
                                                    Slade
       Meeting at Stockland Green Methodist Church, Slade
                                                                      all while doing something new & creative?
                       Road, Erdington
        Carers Drop-In                                                           Then come along to our
        Tuesday’s 11.30am -12.30pm

   People who look after others often benefit from meeting
                                          Time-
     with people in a similar situation. Time-4-U will offer
                   support
    carers mutual support and practical information from
      carers groups/services from across Birmingham.
            drop-
    So just drop-in, it’s a friendly, relaxed and supportive
    environment to talk about any worries and share your
                    experience as a carer.

                                                                      At the St. John’s Centre, Warren Farm Road
                                                                        Every Thursday (starting 11th October)
               For the carers:
                                           For those you care for:                    10AM– 12PM
       We will meet at Stockland Green
       Methodist Church Café, located
                                                drop-
                                              A drop-in coffee                 For more information call
        opposite Birmingham Mind’s
                                           morning at Beechcroft      Stonham Birmingham Mental Health Carer
                                             Center 11.30am -
                 Beechcroft                                                            Support on
                                                  12.30pm
                                                                                    0121 380 4949 or
                                                                                          Jo on
Contact Jess on 0121 237 3761 or Jo on 07711378476                                   07711 378476
                                                                               or just turn up on the day




                             for
                 Do you care for someone with a
 12
                   Mental Health Condition?

   Interested in making friends with other carers, getting                     At The Phoenix Centre
          information & advice, having some fun?                                   Harrison Road
                                                                                     Erdington
                      Then come along to our                              on Every Wednesday 11am – 1pm

                         New Daytime Group
                                                                      Are you a Carer for
                                                                      someone with Mental
          Every other Tuesday (starting 2nd October)                  Heath Issues
                        2PM—
                        2PM—3:30PM                                    Would you like more
                                     At                               information on
               Our Place Community Hub
                         Community                                    benefits, education,
                                                                      housing or any other
  1 & 2 South Cottages, Farthing Lane, Sutton Coldfield,              issues
                        B72 1RN                                       Come along for an
                                                                      informal chat and a
                                                                      chance to meet other
                  For further information please contact              carers and carer
                                                                      support workers
                                                                      Refreshments will be
      Stonham Birmingham Mental Health Carer Support                  available
                        Service                                       For any further
                                     On
                                                                      information please
              07711 378476 or 0121 380 4949                           contact Jo on 07711
 21                                                                   378476 or Donna on
                                                                      07985 882806
W.I.G.S Wellbeing Information and
         Hear for You                                       Guidance Sessions
Carers Drop in Support Service                        Birmingham Mental Health Carer Support Service is
                                                    here to offer support, information and advice for carers
Tailored for carers of people with mental health
                                                                       on issues such as;
                     illnesses                       health, housing, benefits, employment and education.
               One-to-one support                     We aim to promote health and wellbeing through the
                                                     sessions and work with a range of services to provide
              Information and advice                          up to date information and guidance.

                   Focus Groups                        We are currently offering Get Into Reading; a social
                                                      outreach project that uses literature to maintain and
                                                   improve Mental Health and Wellbeing. It involves reading
                  Guest Speakers
                                                    of short stories, poems and any other relevant literature.
                                                   The aim is to engage members of the group with reading,
                  Social activities
                                                      discussing and socialising. The goal is to improve and
                                                     promote wellbeing. The readings sessions are done in a
   October 4TH & 18TH; November 1ST & 15TH;        relaxed and friendly atmosphere to gain full participation.
             December 6TH& 20TH
                 10am-12pm                                November 13TH & December 11TH
                                                                    1pm-3pm
       Handsworth Community Fire Station                                Carers Centre
              41 Rookery Road                                       198 Corporation Street
                 Handsworth                                              Birmingham
                 Birmingham                                                 B4 6QB
                   B21 9QU
                                                              information on the group please call
      For information on the group please call        Samantha Bricknell at Stonham Home Group
Samantha Bricknell at Stonham Home Group,              Birmingham Mental Health Carer Support Service
Birmingham Mental Health Carer Support Service
                                                           0121 380 4949/ 07713 385892
  0121 380 4949/ 07713 385892                                                  or
                                                               Uroy Kelly 07801130660


               L.A.F GROUP
       (Ladies Active Focus Group)
 Female group for carers of people with a mental
                  health illness

               Activities and day’s out

                    Light Exercise

                      Relaxation

                   Guest speakers

          November 13th and 27th                       A chance to take a break and share
             & December 18th                              experiences, receive important
             10am-12.30pm                               information for carers, advice and
                  Sure Start Centre
                                                                   sign posting
                  80 Anthony Road
                     Alum Rock                                    Creative Support
                       B8 3AA
                                                                  64 Water Street
        For information on the group please call                    Birmingham
                                                                      B3 1HN
   Samantha Bricknell at Stonham Home
  Group Birmingham Mental Health Carer Support
                    Service                                           25th January
 22                                                                    1pm-4pm
      0121 380 4949/ 07713 385892
Fire Home Safety
                                  With

         Andy Mead Watch Commander from the
                West Midlands Fire Service

              Wednesday 19th December 2012

                            10am – 2pm

                   Phoenix Hub & Clubhouse
           Harrison Road, Erdington, Birmingham, B24 9AA


Andy Mead from the West Midlands Fire Service will be visiting the Phoenix
Hub & Clubhouse to discuss general home safety and make arrangements
                    for those requiring home visits.



     All welcome. Ask a member of staff or call 0121 685 6801 for more
                                   details




23
Birmingham Mind




     Free Entry – We Hope You Can Join Us
     For more information call 0121 237 3761 to talk with one of our
                    friendly Community Workers.
       BUS: No. 65 bus stops outside Beechcroft on Slade Road, as well as the No. 11 bus route which stops
        Just around the corner on Reservoir Road. TRAIN: Gravelly Hill station is a 15 minute walk away.
24
                     Reg Charity No: 1003906 Company Limited by Guarantee No. 2024372
South Birmingham Carers Groups
 If you live south of the City and you would like to do something different then could you please
 complete which of the following activities you would like to take part in and include your area.
(Please note, some socialising groups may accrue a personal cost i.e. entrance fee or meal price)




 Name: __________________________________________ Tel: ___________________________________________


        Activity                           Area                          am or pm
                                                                   am during day pm during the evening

         Art Group


       Reading Group


        Craft Group


       Walking Group


      Socialising Group
   (pictures, meals out etc)

        Community
        Volunteering

      Coffee Morning
      (coffee & chat)



 25
Stonham Carer Services
Please use for your       Unit 3, Holt Court North
                          Heneage Street West

comments, feedback or     Birmingham Science Park
                          Aston, B7 4AX

complaints & return to…




26

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Christmas information pack

  • 1. S t onha m Biirmiingham Mentall Heallth Carer Support Serviices B rm ngham Menta Hea th Carer Support Serv ces || Ediittiion 5 || Chriisttmas 2012 || www..homegroup..org..uk || httttps::////bhammhcarer..homegroup..org..uk || Ed on 5 Chr s mas 2012 www homegroup org uk h ps bhammhcarer homegroup org uk E-mail: MHCarerService@homegroup.org.uk 1
  • 2. 0800 953 0045 Send your photos, Birmingham Carers Association (BCA) stories & artwork to BCA is a campaigning group of volunteers who us at… aim to get the best for carers from both the City Council and the local NHS. We have an Birmingham Mental Health Carer annual general meeting which offers our Support Services members a chance to discuss what is important to them with key people in the city. Unit 3, Holt Court North, Heneage We also undertake surveys to the facts and Street West, Birmingham Science Park, produce regular newsletters to keep members Aston, B7 4AX informed. Ring us on 0121 675 8176 to join. Tel: 0121 380 4949 Fax: 0121 380 4901 IMPORTANT NOTICE Before using any of the contacts, information or resources in this Information Pack, you Email The Gateway Team must check it for safety/ reliability/ appropriateness. Advice in this Pack does MHCarerService@homegroup.org.uk not give a full statement of the law. It is annette.lewis@homegroup.org.uk intended for guidance only, and is not a balkar.shoker@homegroup.org.uk substitute for professional advice. Stonham cannot accept any responsibility for loss or Carers Dedicated Website liability occasioned as a result of any person acting or refraining from acting on https://bhammhcarer.homegroup.org.uk information contained within this Pack. 2
  • 3. Christmas pening Hours for Stonham Carers Please find below our Christmas opening times and Service cover. We would like very much to take this opportunity to wish you all a very Merry Christmas and a Happy New Year from all the Team at Stonham Carers Support Service Sarah Williams – Senior Client Services Manager Gemma Paul − Client Service Manager Balkar Shoker – Gateway Worker Annette Lewis – Gateway Worker Mick Brown – Project Worker Dinesh Chauhan – Project Worker Samantha Bricknell – Project Worker Joanne Davies – Assistant Project Support Worker Karen Deamer - Assistant Project Support Worker Idrees Kayani - Project Support Worker Tanzila Asif – Project Support Worker Gateway Cover Gateway Cover Gateway Cover Gateway Cover Date Early Late Service Cover Chriistmas Eve Chr stmas Eve Annette Joanne Gemma, Karen & Samantha Chriistmas Day Chr stmas Day Boxiing Day Closed Box ng Day Thurs 27tth Dec Thurs 27 h Dec Dinesh Balkar Gemma & Karen Frii 28tth Dec Fr 28 h Dec Dinesh Balkar Gemma & Karen Sat 29tth Dec Sat 29 h Dec Sun 30tth Dec Closed Sun 30 h Dec New Years Eve New Years Eve Balkar Mick Gemma, Karen & Samantha New Years Day New Years Day Closed Wed 2nd Jan Wed 2nd Jan Open As Usual Please note: You can contact the Service over the Christmas period on 0121 380 4949 between 8am – 8pm 3
  • 4. Looking Local - tune in to Home Group on the box! Looking local is an exciting new way to communicate with Stonham Home Group using your digital TV, ipad, smart phone and even Nintendo Wii! You can now find local news, events, and contact details through your TV! There are also links to useful local information such as health services and job searches. As over 90% of our customers have digital TV, this is a great way for people who don’t have access to the internet through a laptop or PC to keep in touch with us. And better still it’s really easy to use, even if you’re not the most technically minded! Accessing looking local is as easy as changing a channel on TV. If you are tech savvy, you can also download the looking local app and access our information and services on the go. Customers who’ve used looking local have told us it’s easy to use, interesting and useful. We’ve had over 8,000 hits on our looking local channel since we launched a trial version in July. We’ll be updating looking local regularly and adding even more services over the next few months. You can also let us know your thoughts and suggestions by giving us your feedback through the channel, or by completing a short • find jobs in your local area • find out about your local public transport • find NHS advice • and more! You can find looking local by following these simple instructions On Sky • go to Community Channel (539) • press the red button on your remote • enter the QuickCode HGUK (4485) On Virgin TV • press the Home button • choose Interactive button • select News & Info • select looking local • enter the QuickCode HGUK (4485) On Wii, PC or web enabled mobile phone • go to the following web address: lookinglocal.gov.uk/Homegroup On iphone or android phone • download the free looking local app On looking local you can • see news and events from your area • get information and advice • contact us and give us feedback 4
  • 5. Friends and Family Carers Support Group GROUP OBJECTIVE The Friends and Family Carers Support Network for Personality Disorder was established at the Specialist Psychotherapies Service to address the specific needs of carers of someone with a personality disorder. As a service we recognise that providing care and support to family, friends or loved ones experiencing the difficulties associated with personality disorder can be draining and overwhelming. In relation to personality disorder, we acknowledge that the needs of carers should not be underestimated. Caring for someone with a personality disorder generates needs and feelings not represented by traditional carers support groups. The friends and family carers support network is a confidential service offering a bi-weekly psycho-educational training and well-being programme and peer support group. The group & programme intends to give you the opportunity to meet other people in similar situations, share experiences, learn new ways of coping, develop new skills, and get advice and support from your peers, in an attempt to reduce the impact your caring responsibilities may have on your mental, emotional and physical well-being. MISSION STATEMENT The Specialist Psychotherapies Service friends and family carers support network for personality disorder is committed to providing a support function to those friends and family carers who care and are in relationships with people with personality disorders. Through acknowledging the difficulties, sharing experiences, supporting one another, learning new skills and empowerment, the group promotes well-being in order to understand the impact of caring responsibilities. SPS Friends and Family Carers Support Group Programme 5.45pm – 7.30pm DATE PROGRAMME th 15 January 2013 Week 1: Welcome – Who are we? Why are we here? Ground rules and boundaries 29th January 2013 Week 2: Focusing on you, taking care of yourself, your recovery 12th February 2013 Week 3: Personal goals 26th February 2013 Week 4: What is personality disorder 12th March 2013 Week 5: What does personality disorder mean to me – my experience – service user presentation 26th March 2013 Week 6: What does personality disorder mean to me – my experience – carer presentation 9th April 2013 Week 7: Consolidation week – time to talk 23rd April 2013 Week 8: Self harm 7th May 2013 Week 9: Relationships 21st May 2013 Week 10: Stop and think – solving problems 4th June 2013 Week 11: Medication 18th June 2013 Week 12: Conclusions – moving on Contact the Gateway Team on 0121 380 4949 for more information 5
  • 6. Christmas Do! 20 Carers and staff turned out for the Phoenix Carers Group Christmas meal at the Toby Carvery in Sutton November… Park on Wednesday 28th November… There were a few hiccups with a member of staff on his first day being propelled to head carver, but he did a great job and we all ate heartily to say the least! It was great to see so many carers, regulars and some old friends. The Phoenix group meets every Wednesday between 11am and 1pm at the Phoenix Hub & Clubhouse Cares Clubhouse. from a wide variety of backgrounds, from teenagers to pensioners, come along to support each other, socialise and get advice & guidance. We have regular speakers and are planning to put on a monthly carers meal. For more information about this group please contact: Jo 07711 378476 Stonham Birmingham Mental Health Carer Support Service Or Donna 07985 882806 Birmingham & Solihull Mental Health Foundation Trust 6
  • 7. Frankfurt Christmas Market 2012 Birmingham's Frankfurt Christmas Market has become a huge favourite with both residents and visitors to the city from all over the UK and Europe. It is now the largest outdoor Christmas Market in the country. Having run for the last 11 years, the Frankfurt Christmas Market is now the centrepiece of the city’s annual Christmas events calendar. Birmingham's own traders offer an entirely different selection of beautiful hand-crafted items at the Christmas Craft Market, created by local artisans, as well as ethnic goods imported from all over the world. Venue: Victoria Square, New Street, Centenary Square & Chamberlain Square Date: 15th November – 22 December Time: 10am – 9pm Tel: 0121 303 3008 How to get to Birmingham's Frankfurt Christmas Market and Craft Fair The Frankfurt Market is centrally located in Victoria Square just minutes away from New Street station. The Craft Market is in the adjacent Chamberlain Square and continues through to Centenary Square, home to Birmingham Museum and Art Gallery and Central Library. Travel to Birmingham Snow Hill with Chiltern Railways. Visit www.chilternrailways.co.uk for great value fares and train times. If travelling by car, please use the Brunel Street, Brindley Drive, NIA, Civic Centre, Livery Street, Moat Lane or Dudley Street car parks. To plan your journey by public transport on 0870 608 2608 or visit www.networkwestmidlands.com 7
  • 8. Filter.me.uk (Children, Young People and Family Events) Filter.me.uk (Children, Young People and Family Events) www.Filter.me.uk is the one-stop-shop website to search for events and activities for children, young people and families in Birmingham. Filter the city your way, find the things you want to do and when and where they are happening. For further information email info@filter.me.uk or contact Birmingham City Council Culture Commissioning Service on 0121 464 6166 Welcome to the Carersjoin, for men who care “Meeting others in a similar situation, it makes you feel that you are normal” “As a community it is extremely important that we recognise, support and value the vital contribution made by millions of men and women who are informal carers” “You run out of options, feel trapped, isolated” “The challenge for many men who are informal carers is to reconnect with other men” The aims of Carersjoin were and are to: o Offer peer, social and support to other men who were and are informal carers o Regardless of age or disability o In a friendly, “male oriented” and safe environment When and Where? For meeting dates and venues, please contact: Chris by calling 0780 7676 258 or email chrisjeanfred@hotmail.com 8
  • 9. If you have any concerns or queries do not hesitate to contact us: 0121 354 5614, Sean on 07521 444478 & Aphra on 07521 443996 Erdington & Sutton Coldfield YMCA was successful with a big lottery funding bid to fund their three-year Release project, which reaches out to young carers who feel isolated. Release project, which reaches out to young carers who feel isolated. Youth workers will provide much-needed support via home visits, activities and support groups to help develop a quality standard to ensure schools can also provide inclusive support to young carers. Volunteers who have been young carers themselves will act as mentors and other volunteers will provide weekly respite support. The young carers will also spend time with a life coach to help them build coping strategies, set personal goals and overcome obstacles and they will also manage an online blog, community radio station and e-newsletter so they can share information with others. First step You can contact Release via telephone 0121-354-5614 or email releaseymca@gmail.com You can contact your local G.P about any concerns you may have and they may be able to refer your child onto the Release project. All Welcome, so come along to the: for Carers & Service Users Service on th Monday 13 December 2012 7pm – 11.30pm 11.30pm ~~~~~~~~~~~~~ 14 – 20 High Street Derit ite Deritend Digbeth B12 0LN 9
  • 10. Some useful telephone numbers 0845 4647 NHS Direct We're here to offer reassurance and advice, and to answer any questions about your health or the health of a friend or family member. You can contact our team of trained nurses and advisors at any time, day or night. visit www.nhsdirect.nhs.uk 08457 90 9090 Samaritans Confidential and emotional support for people with feelings of distress, including those which can lead to suicide. Helpline is 08457 90 9090 (24 hours a day, 365 days a year) www.samaritans.org 0800 1111 Childline (for 19yrs and under) Free, confidential helpline dedicated to children and young people. Tel: 0800 1111 (24 hours a day, 365 days a year). www.childline.org.uk 0800 953 0045 PALS Support and advice on any physical health or mental health difficulties Tel: 0800 953 0045 Monday to Friday 8am - 8pm excluding bank holidays. 08000 68 4141 Papyrus Non-judgmental support, advice and information for those dealing with suicide, depression or emotional distress. Tel: 08000 68 4141 Mon – Fri 10am to 5pm and 7pm to 10pm, and weekends 2pm – 5pm 10
  • 11. more numbers… 0845 767 8000 SANE helpline Providing a space for you to talk about any aspect of your mental health, or the mental health of someone you care about. Open 365 days per year from 6pm – 11pm. Call 0845 767 8000 0121 675 4806 Birmingham Emergency Duty team If you’re already in touch with Birmingham mental health services, speak to your Care Coordinator. Outside office hours contact the Birmingham City Council Emergency Duty team on 0121 675 4806 08000 68 4141 - Your own GP If you need help urgently contact your general practitioner and ask for an emergency appointment. Most people who have a health problem go to their GP for help and advice; it is the same for mental health problems. If they are closed try your local A&E 0800 77 66 00 - Frank You can call and speak in confidence to an adviser on this 24-hour helpline about drugs www.talktofrank.com 0808 801 0327 & 0845 122 8609 - Men’s Advice Line Helplines for men at risk of domestic violence and for men who are worried about carrying out violence against their partners (for men worried about perpetrating violence) www.mensadviceline.org.uk 11
  • 12. and more numbers… 0808 2000 247 - Women’s Aid Free 24-hour national domestic violence helpline 0808 2000 247 www.womensaid.org.uk 08444 111 444 - Citizens Advice Bureau The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice www.citizensadvice.org.uk 0808 808 4000 - My Money Steps My Money Steps is a free and easy to use online debt advice and money management service from National Debtline www.mymoneysteps.org 0808 802 2000 - Turn 2 Us Access the easy-to-use benefits calculator to find means tested benefit you may be entitled to and their cash value www.turn2us.org.uk 0800 842842 - The Prince’s Trust The Prince’s Trust is a youth charity that helps change young lives www.princes-trust.org.uk Please note Stonham Home Group does not endorse any of the organisations listed in this pack and provides these links for information purposes only. 12
  • 13. FACT SHEET NUMBER 1 Whenever you use a service, even over the phone, check out their ‘Confidentiality Policy’. Is it safe for you to talk in private? That way you remain in control of your information. Lots of organisations working with young people today recognise that a big fear, preventing many people from using their services, is that personal information and details might be passed on to parents, social services or the police etc. in response to this fear many organisations have confidentiality policies. Confidentiality means that whatever you say about yourself, your life, or your situation will go no further than the person or organisation you talk to. Your privacy will be protected allowing you to talk freely. If it is thought that there is a risk of serious harm to you or someone else, some information may have to be shared. Most organisations are reluctant to break this trust given to them by people. They will only do so in extreme situations and when all other options have been considered, or if you want them to. They might be able to help you talk to the police or social services. DATA PROTECTION The DATA PROTECTION ACTS are important pieces of legislation aimed at protecting your basic personal rights. Without them your details would be available to anyone, for whatever purposes and you would have no right of privacy. The Act gives all individuals general right of access to the personal data relating to them. However: • In exceptional cases some information may be withheld, such as information which may cause harm to an individual. • You may have to pay to see information. This is a complicated area you should seek advice before acting. A copy of the Stonham Confidentiality Policy is available on request. Please speak to a member of staff if you require further information. 13
  • 14. STANDING UP FOR YOUR RIGHTS FACTSHEET NUMBER 2 If you have any problems with the law, harassment or discrimination, there are people who can provide advice and information on your rights ADVOCACY You may hear people talking about being an advocate or providing an advocacy service. An advocate will support you and enable your voice and view to be heard effectively. Advocacy can be carried out in a variety of different ways and settings according to individual needs and wishes CITIZENS ADVICE BUREAU (CAB) www.adviceguide.org.uk Support and advice on legal matters, debt and welfare benefits. They also give information and advice on many other issues and help you stand up for your rights. For local addresses and numbers see your town and area THE ANTI BULLYING CAMPAIN www.bullying.co.uk Provides advice if you are being bullied or are a bully SAMARITANS – 0845 7909090 If you're being bullied and feel you can't cope any longer and want to speak to someone LEGAL ADVICE AND LEGAL HELP A number of solicitors offer a free initial interview, and if you are on a low income or benefits the possibility of free legal advice including information relating to welfare benefits. To find out how to contact one of these solicitors contact your Local Citizens Advice Bureau or Connexions centre. Look in the lists in your town and area HELPLINE - 0845 4500 215 Provides legal advice around drugs issues and your rights within the criminal law. If you have been arrested and need someone to arrange a duty solicitor to talk to the police and tell you your rights, these are the people to talk to LIBERTY (The National Council for Civil Liberties) Provides a Helpline on civil rights issues www.yourrights.org.uk DISABILITY RIGHTS COMMISSION www.drc-gb.org DISIBILITY ALLIANCE RIGHTS ADVICE LINE www.disabilityalliance.org GAY & LESBIAN HELPLINE - 0800 328 3508 Provides information, support and advice for gay, lesbian, bisexual and transgender young people, and anyone unsure of their sexuality EQUAL OPPORTUNITIES COMMISION HELPLINE – 0845 601 5901 Deals with discrimination See www.eoc.org.uk for a range of information 14
  • 15. Child Benefit: from January 2013 higher earning tax payers who receive Child Benefit will have their tax codes altered to reduce the value of their Child Benefit. People earning between £50,000 and £60,000 per year will only get a proportion of the value of Child Benefit due to the way the taper system will operate. Those who earn £60,000 plus per year will lose the full financial benefit. Personal Independent Payment (PIP): from April 2013 Disability Living Allowance (DLA) will be replaced by a new benefit called Personal Independent Payment for those aged between 16 and 64 years old. Therefore children who get DLA will not be affected. Neither will those who get DLA and aged 65 and over. PIP like DLA is aimed at people who by reason of ill-health or disability need help with their personal care or suffer with poor mobility. It will have 2 components. There will be a ‘daily living component’ (which may be paid at either a ‘standard rate’ or ‘enhanced rate’) and a ‘mobility component’ (which may be paid at either the ‘standard rate’ or ‘enhanced rate’). If you are presently getting DLA and you are between the age of 16 and 64 then the Department of Work and Pensions (DWP) will write to you between 2013 and 2016 inviting you to make a claim for PIP as a replacement for your DLA. As there will be no automatic migration from DLA to PIP and will need to claim. If you do not claim PIP then your DLA will end. The government intends that both the ‘standard rate’ and ‘enhanced rate’ of the daily living component of PIP with act as a passport benefit for Carers Allowance. The same rule presently applies to the middle and high rate of the DLA care component. Benefit Cap: From April 2013 a new ‘benefit cap’ will apply which ids designed to limit the total amount of benefit that working age people (people under pension age) can receive. The total amount of £500 per week for couples/lone parents, and £350 per week for single people. Benefits included in the calculation include Jobseekers’ Allowance, Employment & Support Allowance, Income Support, Housing Benefit, Carers Allowance, Incapacity Benefit, Child Benefit & Child Tax Credit. The benefit cap will not apply if you (or your partner or dependant child) are getting either Disability Living Allowance (or PIP) or Attendance Allowance. The benefit cap will also not apply should you (or your partner) by getting Working Tax Credit, Employment Support Allowance with the ‘support component’, Industrial Injuries Benefit, War Widow(er)’s Pension. The benefit cap will be applied by reducing the amount of Housing Benefit payable until the introduction of Universal Credit. See below. People affected by this change may be able to claim Discretionary Housing Benefit Payments. For more information contact the DWP helpline on 0845 605 7064, those with hearing impairments can text phone 0845 608 8551. The helpline is open 8am – 6pm. Visit www.direct.gov.uk/benefitcap Bedroom Tax: from April 2013 a new size criteria Housing Benefit reduction will apply to social landlord tenants of working age which will see people getting less help with their rent if they are considered to be over-accommodated. People who are adjusted to have one extra bedroom will normally lose 14% of their maximum Housing Benefit payment. People who have two or more extra bedrooms will lose 25% of their maximum Benefit payment. For further information and to find out how to make a claim contact 0121 464 7000, e-mail: contact@birmingham.gov.uk or visit our website: http://www.birmingham.gov.uk/benefits 15
  • 16. LGBT Centre The new LGBT Centre will open to the public from 29th January 2013. We will hold a special open day on Thursday 24th January from 2 - 6 pm for members of the LGBT community to take a look around the building. Look out for publicity in the next few months about what services and activities will be running from the centre when it opens. If you would like to know about volunteering opportunities at the centre and with Birmingham LGBT, please contact jasonmillard@blgbt.org or call 0121 773 0633 Compliments, comments and complaints Stonham encourages compliments, comments and complaints from everyone we work with and we welcome anything you have to say on how we do our job Please let us know what’s on your mind – everything helps us improve our service. Is this a? (Please tick): Compliment Comment Complaint Date ……………………… ……………………………………………………………………………………………………………………….. .………………………………………………………………………………………………………………………. .. You name and contact number (optional) ………………………………………………………………………. Are you? (Please tick): Client Carer Stakeholder Referrer Other Carers Emergency Response Service In the event of an emergency The CERS team will work with the Carer and the person they care for, to mutually agree a Contingency Plan which would include details of what they would like to happen in the event of An emergency. CERS would then put the plan into action You have to be registered with CERS to access the service For More Information and to Register Please Contact: 0845 468 1338 or email: info@cers.org.uk This valuable service is free of charge 16
  • 17. Who to contact in an emergency Emergency Duty Service (EDT) Birmingham Police For out of hour’s number: Emergency Calls 999 0121 675 4806 Non-emergency calls 101 Including: Weekdays (Monday to Thursday) – before 8.45 a.m. and after 5:15pm CERS Carers Emergency Response Weekends – after 4.15 pm on Friday to 8.45am on Monday Available all Bank Holidays Scheme www.birmingham.gov.uk/edt The Carers Emergency Response Service is a specialist service which, in the event of an GP Out-of-hours Service: emergency, provides support to carers and The Badger those that they care for in their own home. 0121 766 2170 The main aim of the service is to give carers Peace of Mind so that they can go about www.badger-group.com their daily lives in the knowledge that should an emergency arise the person they care for NHS Direct: will be looked after: 0121 622 5521 For 24 hour information and advice on health issues 365 days a year Housing Emergency Numbers Calls cost 5p from a BT landline and mobiles may be considerably more Street Intervention Team - is made up of 0845 4647 outreach workers who provide a support service www.nhsdirect.nhs.uk to rough sleepers: 0345 60 20 533 The following organisations offer round-the- Samaritans: clock services 24 hour confidential and non-judgemental telephone listening support Birmingham City Council Careline: 08457 909090 0121 303 4205 For hearing aid users: www.birmingham.gov.uk 08457 909192 www.samaritans.org National Missing Persons Helpline: 0500 70 07 00 PALS: Patient Advice and Liaison Service Message Home: 0800 70 07 40 For support and information to patients, families and carers St. Basils Helpline: 0800 056 4034 0800 389 7671 (men) and 0800 068 7499 (women) (24hr free phone) www.pals.nhs.uk Domestic Violence Helpline: 0121 685 8550 17
  • 18. Supporting Independence for people in need We work with: • Carers of people with mental health problems • Single homeless people • People with mental health problems • People with learning or physical disabilities • Young people leaving care • People who have been in prison or through the courts domestic • Women and their children who are escaping domestic violence • Vulnerable mothers and their babies • People with drug and/or alcohol dependency problems • Refugees 18
  • 19. Contact Beverley Walker: bev.walker@creativesupport.org.uk South Birmingham Hub & Spoke Service Program 888-890 Bristol Road, South Northfield, B31 2NS Tel: 0121 200 3147 Monday Tuesday Wednesday Thursday Friday Saturday 10.30 Creative Activity 10.00 Relaxation 10.00 Music for 10.30 Cooking & health 10.00 RIVET group 10.00 Drop in socialising to Group to to wellbeing to & wellbeing to to & signposting 12.00 12.00 12.00 12.00 12.00 15.00 information 13.00 Physical wellbeing 13.00 Sewing & textile 12.45 Voices group / 12.30 Learn relaxation 11.00 Personal support 12.00 Football group to & healthy living to group to peer support to techniques to to & goal setting (by to 15.00 Group 14.00 13.45 group 13.00 benefit wellbeing 12.00 appt only) 14.00 14.00 Reading for 13.15 Support group 13.30 Drop in social 12.30 Stress & anxiety 12.30 Community group to wellbeing to wellbeing & to group to management to 14.45 14.45 managing 14.45 13.30 15.00 mental health 15.00 Creative writing 13.30 Coffee & 13.00 Gardening group 14.00 Relationship 13.00 Carers group to to community to to support group to 16.00 14.30 awareness 15.45 15.00 15.00 session 13.30 13.30 Info afternoon & 15.00 Women’s 14.30 Faith, spirituality & 12.00 I.T for beginners to Drop in service to assessments to activity group to mental health to 16.00 Service User & 18.00 support 17.00 15.30 14.00 volunteer led Signposting service 14.00 Personal support 13.00 Person centred 15.00 Personal support & 14.00 Men’s health & to & goal setting to planning (appt to goal setting to wellbeing sessions 16.00 Individual sessions 15.45 only) 16.45 Individual sessions 16.00 17.00 Social support Volunteer training 14.00 Confidence to group (once a month) to building group 19.00 15.00 19
  • 20. List of Carers Groups in Birmingham Type of Group Venue Address Frequency When Contact Group Kinmos Centre 1st Friday of 7th December Karen Deamer Carers Group 1 High Street Mixed Group Every Month 12pm – 2pm 07713 385 888 Kings Heath, B14 7AR Handsworth Fire 20th December Samantha Station 41 Rookery Carers Hear for You Twice a month 10am – 12.30 Bricknell Road Handsworth Group January 3rd 0771 3385892 B21 9QU Stirchley Hazelwell Street Mixed 3rd Thursday of 20th December Karen Deamer Stirchley Every Month Carers Group Group 11am – 2pm 07713 385 888 Birmingham, B30 2JX Wellbeing Information Carer’s Centre 198 2nd Tuesday of Samantha Corporation Street, 11th December Guidance Carers group Every Bricknell Sessions Birmingham – (venue 1pm – 3pm Month 0771 3385892 to change) W.I.G.S The Stechford Club Stechford Last Monday of 31st December Joanne Davies 7 Victoria Street, Social Group Carers Group Every Month 7pm - 9pm 07711378476 Stechford Ladies Active Sure Start Centre, 80 18th December Samantha Female carers Focus Anthony Road, Alum Twice a month 8th January Bricknell L.A.F. Group Rock, Birmingham 10.30 – 12.30 0771 3385892 Newbridge House Carers with 130 Hob Moor Road, Last Wednesday 6pm – 8pm Mick Brown Patients in In-patient Small Heath, of Month 30th January 07713 385 893 Hospital Group Stockland Green Joanne Davies Time 4U Methodist Church Weekly 11 – 1.30 Carers Group 07711 378476 Carers Group Slade Rd, Erdington Every Tuesday 1 ½ hour B23 7JH Sutton Community Hub Mick Brown Mixed Group Last Thursday of 31st January Carers Group Farthing Lane, Sutton Every Month 6pm – 8pm 07713 385 893 Coldfield New Heights St Johns Arts & crafts Weekly 10 - 12 Joanne Davies Centre Warren Farm Group Mixed Group Every Thursday Road, Kingstanding 2 hours 0121 380 4949 Morning B44 0QN Phoenix Centre, Weekly Phoenix Centre Harrison Road, (off Carers Clinical 11am – 1pm Joanne Davies Every Drop – In Erdington High Drop - In 2 hours 07711 378476 Wednesday Street) Erdington New Carers Drop In Weekly Community Hub Mixed 2pm – 3.30pm Joanne Davies Group Every other Farthing Lane, Sutton Group 1 ½ hours 07711 378476 Tuesday Coldfield 20
  • 21. Do you care for someone with a mental health TIME-4-U condition? Interested in talking to other carers, getting information, advice & support Slade Meeting at Stockland Green Methodist Church, Slade all while doing something new & creative? Road, Erdington Carers Drop-In Then come along to our Tuesday’s 11.30am -12.30pm People who look after others often benefit from meeting Time- with people in a similar situation. Time-4-U will offer support carers mutual support and practical information from carers groups/services from across Birmingham. drop- So just drop-in, it’s a friendly, relaxed and supportive environment to talk about any worries and share your experience as a carer. At the St. John’s Centre, Warren Farm Road Every Thursday (starting 11th October) For the carers: For those you care for: 10AM– 12PM We will meet at Stockland Green Methodist Church Café, located drop- A drop-in coffee For more information call opposite Birmingham Mind’s morning at Beechcroft Stonham Birmingham Mental Health Carer Center 11.30am - Beechcroft Support on 12.30pm 0121 380 4949 or Jo on Contact Jess on 0121 237 3761 or Jo on 07711378476 07711 378476 or just turn up on the day for Do you care for someone with a 12 Mental Health Condition? Interested in making friends with other carers, getting At The Phoenix Centre information & advice, having some fun? Harrison Road Erdington Then come along to our on Every Wednesday 11am – 1pm New Daytime Group Are you a Carer for someone with Mental Every other Tuesday (starting 2nd October) Heath Issues 2PM— 2PM—3:30PM Would you like more At information on Our Place Community Hub Community benefits, education, housing or any other 1 & 2 South Cottages, Farthing Lane, Sutton Coldfield, issues B72 1RN Come along for an informal chat and a chance to meet other For further information please contact carers and carer support workers Refreshments will be Stonham Birmingham Mental Health Carer Support available Service For any further On information please 07711 378476 or 0121 380 4949 contact Jo on 07711 21 378476 or Donna on 07985 882806
  • 22. W.I.G.S Wellbeing Information and Hear for You Guidance Sessions Carers Drop in Support Service Birmingham Mental Health Carer Support Service is here to offer support, information and advice for carers Tailored for carers of people with mental health on issues such as; illnesses health, housing, benefits, employment and education. One-to-one support We aim to promote health and wellbeing through the sessions and work with a range of services to provide Information and advice up to date information and guidance. Focus Groups We are currently offering Get Into Reading; a social outreach project that uses literature to maintain and improve Mental Health and Wellbeing. It involves reading Guest Speakers of short stories, poems and any other relevant literature. The aim is to engage members of the group with reading, Social activities discussing and socialising. The goal is to improve and promote wellbeing. The readings sessions are done in a October 4TH & 18TH; November 1ST & 15TH; relaxed and friendly atmosphere to gain full participation. December 6TH& 20TH 10am-12pm November 13TH & December 11TH 1pm-3pm Handsworth Community Fire Station Carers Centre 41 Rookery Road 198 Corporation Street Handsworth Birmingham Birmingham B4 6QB B21 9QU information on the group please call For information on the group please call Samantha Bricknell at Stonham Home Group Samantha Bricknell at Stonham Home Group, Birmingham Mental Health Carer Support Service Birmingham Mental Health Carer Support Service 0121 380 4949/ 07713 385892 0121 380 4949/ 07713 385892 or Uroy Kelly 07801130660 L.A.F GROUP (Ladies Active Focus Group) Female group for carers of people with a mental health illness Activities and day’s out Light Exercise Relaxation Guest speakers November 13th and 27th A chance to take a break and share & December 18th experiences, receive important 10am-12.30pm information for carers, advice and Sure Start Centre sign posting 80 Anthony Road Alum Rock Creative Support B8 3AA 64 Water Street For information on the group please call Birmingham B3 1HN Samantha Bricknell at Stonham Home Group Birmingham Mental Health Carer Support Service 25th January 22 1pm-4pm 0121 380 4949/ 07713 385892
  • 23. Fire Home Safety With Andy Mead Watch Commander from the West Midlands Fire Service Wednesday 19th December 2012 10am – 2pm Phoenix Hub & Clubhouse Harrison Road, Erdington, Birmingham, B24 9AA Andy Mead from the West Midlands Fire Service will be visiting the Phoenix Hub & Clubhouse to discuss general home safety and make arrangements for those requiring home visits. All welcome. Ask a member of staff or call 0121 685 6801 for more details 23
  • 24. Birmingham Mind Free Entry – We Hope You Can Join Us For more information call 0121 237 3761 to talk with one of our friendly Community Workers. BUS: No. 65 bus stops outside Beechcroft on Slade Road, as well as the No. 11 bus route which stops Just around the corner on Reservoir Road. TRAIN: Gravelly Hill station is a 15 minute walk away. 24 Reg Charity No: 1003906 Company Limited by Guarantee No. 2024372
  • 25. South Birmingham Carers Groups If you live south of the City and you would like to do something different then could you please complete which of the following activities you would like to take part in and include your area. (Please note, some socialising groups may accrue a personal cost i.e. entrance fee or meal price) Name: __________________________________________ Tel: ___________________________________________ Activity Area am or pm am during day pm during the evening Art Group Reading Group Craft Group Walking Group Socialising Group (pictures, meals out etc) Community Volunteering Coffee Morning (coffee & chat) 25
  • 26. Stonham Carer Services Please use for your Unit 3, Holt Court North Heneage Street West comments, feedback or Birmingham Science Park Aston, B7 4AX complaints & return to… 26