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4/26/2009




Environmental                              Gros Morne Institute of
                                           Sustainable Travel
                                           (GMIST)

Sustainability & The                       Edge of the Wedge
                                           Experiential Travel

Canadian T
C    di Travel   l                         Training

                                           with


Experience                                 Nancy Arsenault,
                                           Celes Davar,
                                           Todd Lucier,


                                           www.tourismcafe.ca



A conversation about leadership in
sustainable tourism experiences, product
development, travel & telling
“A Canadian Story”




                    What are
                  the issues?




                                                                            1
4/26/2009




      www.sustainabletourism.net
                  (Rachelle Dodds – Ryerson University)


      •“Sustainable tourism is about refocusing and re-
      adapting.
      adapting
      •A balance must be found between limits and usage so
      that continuous changing, monitoring and planning
      ensure that tourism can be managed.
      •This requires thinking long-term (10, 20+ years) and
      realizing that change is often cumulative, gradual and
      irreversible.
      •Economic, social and environmental aspects of
      sustainable development must include the interests of
      all stakeholders including indigenous people, local
      communities, visitors, industry and government.”




Corporate/Social
Responsibility

    The Triple Bottom Line
Financial, Social, and Environmental
People, Planet and Profits

     The Quadruple Bottom Line

•   Social, Environmental, Financial and
•   Governance
•   Spiritual or
•   Culture




                                                                      2
4/26/2009




 Sustainable Tourism
 Considers
 •All impacts – positive and negative
 •People will continue to travel, the
  challenge is how do we as an industry
  improve travel so it is more sustainable
 •We will need to have the courage to
  stop doing things and invest in new
  ways of doing business, thinking,
  advocating, promoting?
 •It is part of an overall mix of elements
  that makes a sustainable
  community/region/planet




    Just a Few Issues we are Grappling with Today
• How can I afford to be sustainable when I have so many other pressing priorities in 
  this recession?
• What if my community or business partners are not engaged (e.g. blue box)
• My business is impacted by environmental degradation but I am just a ‘little guy’ … 
  My business is impacted by environmental degradation but I am just a  little guy …
  what can I do about the issues (e.g. salmon)
• I would like to be culturally sensitive but I am not aware of the issues, where do I 
  go to learn, can I afford the time and training
• Do I have to hire and train staff differently?
• What support is available to help me improve my company’s efficiencies
• What is the customer really willing to pay for, I hear it is little or none
• Is this a fad?
• Should I promote what I’m doing?  Do customers really care?
•H d
  How do you show you are a sustainably conscious company in my marketing and 
                 h                    i bl         i                 i        ki    d
  communication materials
• What’s the government doing to help small business? (e.g. taxi companies)
• I am not sure I can afford to do it this year?




                                                                                                 3
4/26/2009




    What issues is your
         tourism
  business/organization/
   community grappling
           with?




Sustainable tourism-                        TIAC
a Definition
Sustainable travel actively fosters appreciation
and stewardship of the natural, cultural, and
historic resources and special places by local
residents, the tourism industry, governments,
and visitors.

It is tourism which is viable over the long-term
because it results in a net benefit for the social,
economic, natural, and cultural environments of
the area in which it takes place.




                                                             4
4/26/2009




                                                                     Responsible
Key concerns - tourism                                               Tourism, UK




 Global warming poses a severe threat to those things
 that responsible travellers hold most dear - the welfare
 of local communities globally, and the conservation
 of the earth's heritage.
 Figures vary but recent research shows that aviation
 accounts for approximately 2.6% of global CO2
                               2 6%
 emissions (The Stern Report).
 Concern - Aviation is the fastest growing of all
 contributions to global warming.
 Little is understood about the net CO2 impact of our
 holidays.




          Air Travel and the Environment:
           The Battle for Public Opinion




Recent EU Traveler Surveys:
» 70% believed ‘air travel harms the environment’
                air                  environment
» 24% said air travel should be avoided to help
  preserve the environment

» 64% agreed ‘the price of a plane ticket should reflect the environmental damage
  that flying causes, even if it makes air travel more expensive.’




                                                                                           5
4/26/2009




      Why the focus on Aviation?
                     European Union
                      Aviation Entry into
                      Emission Trading
                       System in 2011




         Growth in Low Cost Airlines in the EU




                                                          Icarus
Climate Challenge for Tourism                           Foundation
                                                         Canada
Industry - Actions
1.Measure ecological and carbon footprint - baseline.
2.Understand the issues and impacts with rigor.
3.Commit to credible reduction and risk mitigation.
4.Realize the new opportunities and benefits from adjusting to a
  low carbon economy.
5.Re-think the kind of tourism we wish to d
  R thi k th ki d f t      i       i h develop.
                                            l
6.Undertake further research into changing consumer values
  and impediments to behaviour change.
7.Help our tourism industry adapt to -ve effects of climate
  change.




                                                                            6
4/26/2009




                              Global
                              Gl b l
                             Warming
                               and
                             Tourism




THE SCIENCE
The pollutants we pump
into our atmosphere are
changing its composition
and preventing heat from
escaping the earth’s
surface.

Burning fossil fuels such
as coal, oil and gas is
largely responsible for
climate change.
                               RESULT
                               The result is climate change: altered
Today's atmosphere             long-term weather patterns. Global
contains 32 per cent more      average temperature has risen by 0.6
carbon dioxide, one of the     degrees Celsius since 1900, and the
main greenhouse gases,         northern hemisphere is substantially
than at the start of the       warmer than at any point during the
industrial era.                past 1000 years.




                                                                              7
4/26/2009




                 Sensitivity of the Maritimes
                    to rising sea levels


                                                                       Low


                                                                       Moderate


                                                                       High
                                                                          g




Source: The Atlas of Canada, Natural Resources Canada




                If Tourism was a Country
                                                                Percentage of
      Rank                               Country               total emissions
                                                                     (2005)
           1                 United States                            22.2%
           2                  China                                   18.4%
            -                 European Union                          11.4%
           3                  Russia                                  5.6%
                              -       Global Tourism Sector   5.0%
           4                  India                                   4.9%
           5                  Japan                                   4.6%
           6                 Germany                                  3.0%
           7                 Canada                                   2.3%
           8                 United Kingdom                           2.2%
           9                  South Korea                             1.7%
          10                  Italy                                   1 7%




                                                                                          8
4/26/2009




         What of the Future?:
  UNWTO Projections for International Tourism




What can you do to become
a more sustainable tourism
business or community
leader?
   Shift your company to being as carbon neutral
   (reduce emissions, offset, purchase local) as
   possible.
   For hoteliers, examine the Canadian Green
     y         g   g
   Key rating program to unlock opportunities to
   save costs and reduce environmental impacts.
   (Retrofit, reduce, conserve).
   Invest in clean energy technology. (wind,
   solar, geothermal)




                                                          9
4/26/2009




What can you do to become
a more sustainable tourism
business or community
leader? locally as much as possible and form
  Buy food
   partnerships with local food producers.
   Facilitate this. Partner. Create food stories that
   are about local foods & local food producers.
   Provide education to your guests to help
   them minimize their carbon emissions during
   travel and while at your destination.
   Learn what other operators and
   communities are doing to lead.




Intrepid Travel
www.intrepidtravel.com/carbon




                                                              10
4/26/2009




What can you do to help
consumers be more
sustainable in their travels?

  Make sure that all of your experiences are
  delivered with sustainable tourism best
  practices.
  Provide information and educate your guests
  about carbon offsets during their travel.
  Provide options for more pooled vehicles &
  self-propelled travel.




What can you do to help
consumers be more
sustainable in their travels?
  Help consumers to easily use a carbon
  calculator to calculate their carbon emissions.
  Research shows that people are starting to
  factor in their carbon footprint and that means
  that business has to respond by factoring in the
           emissions.
  price of emissions
  Provide options and tools - be an educator and
  leader!




                                                           11

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Sustainability And Travel Experiences Edge 17 18 Ppt

  • 1. 4/26/2009 Environmental Gros Morne Institute of Sustainable Travel (GMIST) Sustainability & The Edge of the Wedge Experiential Travel Canadian T C di Travel l Training with Experience Nancy Arsenault, Celes Davar, Todd Lucier, www.tourismcafe.ca A conversation about leadership in sustainable tourism experiences, product development, travel & telling “A Canadian Story” What are the issues? 1
  • 2. 4/26/2009 www.sustainabletourism.net (Rachelle Dodds – Ryerson University) •“Sustainable tourism is about refocusing and re- adapting. adapting •A balance must be found between limits and usage so that continuous changing, monitoring and planning ensure that tourism can be managed. •This requires thinking long-term (10, 20+ years) and realizing that change is often cumulative, gradual and irreversible. •Economic, social and environmental aspects of sustainable development must include the interests of all stakeholders including indigenous people, local communities, visitors, industry and government.” Corporate/Social Responsibility The Triple Bottom Line Financial, Social, and Environmental People, Planet and Profits The Quadruple Bottom Line • Social, Environmental, Financial and • Governance • Spiritual or • Culture 2
  • 3. 4/26/2009 Sustainable Tourism Considers •All impacts – positive and negative •People will continue to travel, the challenge is how do we as an industry improve travel so it is more sustainable •We will need to have the courage to stop doing things and invest in new ways of doing business, thinking, advocating, promoting? •It is part of an overall mix of elements that makes a sustainable community/region/planet Just a Few Issues we are Grappling with Today • How can I afford to be sustainable when I have so many other pressing priorities in  this recession? • What if my community or business partners are not engaged (e.g. blue box) • My business is impacted by environmental degradation but I am just a ‘little guy’ …  My business is impacted by environmental degradation but I am just a  little guy … what can I do about the issues (e.g. salmon) • I would like to be culturally sensitive but I am not aware of the issues, where do I  go to learn, can I afford the time and training • Do I have to hire and train staff differently? • What support is available to help me improve my company’s efficiencies • What is the customer really willing to pay for, I hear it is little or none • Is this a fad? • Should I promote what I’m doing?  Do customers really care? •H d How do you show you are a sustainably conscious company in my marketing and  h i bl i i ki d communication materials • What’s the government doing to help small business? (e.g. taxi companies) • I am not sure I can afford to do it this year? 3
  • 4. 4/26/2009 What issues is your tourism business/organization/ community grappling with? Sustainable tourism- TIAC a Definition Sustainable travel actively fosters appreciation and stewardship of the natural, cultural, and historic resources and special places by local residents, the tourism industry, governments, and visitors. It is tourism which is viable over the long-term because it results in a net benefit for the social, economic, natural, and cultural environments of the area in which it takes place. 4
  • 5. 4/26/2009 Responsible Key concerns - tourism Tourism, UK Global warming poses a severe threat to those things that responsible travellers hold most dear - the welfare of local communities globally, and the conservation of the earth's heritage. Figures vary but recent research shows that aviation accounts for approximately 2.6% of global CO2 2 6% emissions (The Stern Report). Concern - Aviation is the fastest growing of all contributions to global warming. Little is understood about the net CO2 impact of our holidays. Air Travel and the Environment: The Battle for Public Opinion Recent EU Traveler Surveys: » 70% believed ‘air travel harms the environment’ air environment » 24% said air travel should be avoided to help preserve the environment » 64% agreed ‘the price of a plane ticket should reflect the environmental damage that flying causes, even if it makes air travel more expensive.’ 5
  • 6. 4/26/2009 Why the focus on Aviation? European Union Aviation Entry into Emission Trading System in 2011 Growth in Low Cost Airlines in the EU Icarus Climate Challenge for Tourism Foundation Canada Industry - Actions 1.Measure ecological and carbon footprint - baseline. 2.Understand the issues and impacts with rigor. 3.Commit to credible reduction and risk mitigation. 4.Realize the new opportunities and benefits from adjusting to a low carbon economy. 5.Re-think the kind of tourism we wish to d R thi k th ki d f t i i h develop. l 6.Undertake further research into changing consumer values and impediments to behaviour change. 7.Help our tourism industry adapt to -ve effects of climate change. 6
  • 7. 4/26/2009 Global Gl b l Warming and Tourism THE SCIENCE The pollutants we pump into our atmosphere are changing its composition and preventing heat from escaping the earth’s surface. Burning fossil fuels such as coal, oil and gas is largely responsible for climate change. RESULT The result is climate change: altered Today's atmosphere long-term weather patterns. Global contains 32 per cent more average temperature has risen by 0.6 carbon dioxide, one of the degrees Celsius since 1900, and the main greenhouse gases, northern hemisphere is substantially than at the start of the warmer than at any point during the industrial era. past 1000 years. 7
  • 8. 4/26/2009 Sensitivity of the Maritimes to rising sea levels  Low  Moderate  High g Source: The Atlas of Canada, Natural Resources Canada If Tourism was a Country Percentage of Rank Country total emissions (2005) 1 United States 22.2% 2 China 18.4% - European Union 11.4% 3 Russia 5.6% - Global Tourism Sector 5.0% 4 India 4.9% 5 Japan 4.6% 6 Germany 3.0% 7 Canada 2.3% 8 United Kingdom 2.2% 9 South Korea 1.7% 10 Italy 1 7% 8
  • 9. 4/26/2009 What of the Future?: UNWTO Projections for International Tourism What can you do to become a more sustainable tourism business or community leader? Shift your company to being as carbon neutral (reduce emissions, offset, purchase local) as possible. For hoteliers, examine the Canadian Green y g g Key rating program to unlock opportunities to save costs and reduce environmental impacts. (Retrofit, reduce, conserve). Invest in clean energy technology. (wind, solar, geothermal) 9
  • 10. 4/26/2009 What can you do to become a more sustainable tourism business or community leader? locally as much as possible and form Buy food partnerships with local food producers. Facilitate this. Partner. Create food stories that are about local foods & local food producers. Provide education to your guests to help them minimize their carbon emissions during travel and while at your destination. Learn what other operators and communities are doing to lead. Intrepid Travel www.intrepidtravel.com/carbon 10
  • 11. 4/26/2009 What can you do to help consumers be more sustainable in their travels? Make sure that all of your experiences are delivered with sustainable tourism best practices. Provide information and educate your guests about carbon offsets during their travel. Provide options for more pooled vehicles & self-propelled travel. What can you do to help consumers be more sustainable in their travels? Help consumers to easily use a carbon calculator to calculate their carbon emissions. Research shows that people are starting to factor in their carbon footprint and that means that business has to respond by factoring in the emissions. price of emissions Provide options and tools - be an educator and leader! 11