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Housing
     Opportunities
     Toronto




An Affordable Housing Action Plan
2010 - 2020
Housing
        Opportunities
        Toronto




Adopted by Toronto City Council August 5, 2009.
Table of Contents



Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

The Power of Affordable Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Creating Housing Opportunities
in All Neighbourhoods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Toronto Housing Charter                                                  ..............................................................................                                                       11

Help Homeless and Vulnerable People
Find and Keep Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Assist Families and Individuals
to Afford Rents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Preserve and Repair Rental Housing                                                                     ............................................................                                           21

Revitalize Neighbourhoods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Create New Affordable Rental Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Help People to Buy and Stay in Their Homes                                                                                     ..............................................                                36

Working Together                                     .........................................................................................                                                                39

Targets                ..........................................................................................................                                                                            42

Appendix A: Consolidated Actions                                                                   ..............................................................                                            44

Appendix B: Preliminary Cost Estimates                                                                               .....................................................                                    53

Appendix C: Consultations                                                      ..........................................................................                                                     55

Appendix D: Toronto Community
            Housing Revitalization Communities                                                                                                 .....................................                         59



                                                                                                                 1
                                                           An Affordable Housing Action Plan 2010 - 2020
Introduction

                                              here is a long history in Canada of governments,


     “ Your immediate
  problem is not so much
                                       T      groups and individuals working together to
                                              provide affordable housing. Filling that need
                                       continues to be an important part of building a
  the right of the soul to             successful country.We know that affordable housing
expand, but the necessity              makes a powerful, positive contribution to the economy,
  for everybody to have a              to a better environment, to healthier communities and
                                       healthier people.
  decent dwelling; not to
make all homes mansions,               Toronto is a major driver of Canada’s economy, and
but to ensure that none of             affordable housing is a key factor in the City’s economic
 them will be hovels. It is            success. It helps to create jobs and to attract and retain
                                       skilled key workers and business investment.
only a very rare soul that
  can expand in a hovel.               It also contributes to a cleaner and greener city because
  This objective of decent             people can live closer to where they work, resulting in
 housing simply has to be              fewer vehicle trips and the associated pollution.As well,
                                       investing in upgraded heating and cooling systems, one
      achieved in our
                                       of the main sources of greenhouse gases, means cleaner
   democratic society.
                            ”
The Rt. Hon. Lester B. Pearson,
                                       air and lower operating costs for residential buildings.

                                       Affordable housing is an important factor in creating
                                       healthy, diverse and prosperous neighbourhoods.
Prime Minister of Canada               Neighbourhoods where people with a mix of incomes
Speech to the Ontario Association
                                       live in a range of housing tenures and types are safe and
of Housing Authorities, 1965
                                       healthy places to live. Strong and diverse communities
                                       enhance the quality of life for both owners and renters
                                       and improve liveability, which is strongly linked to a
                                       city’s prosperity.

                                       Affordable housing is also an investment in health
                                       promotion and illness prevention, which can reduce
                                       health care costs. Having safe and stable housing gives
                                       children the opportunity to learn and succeed.
                                       Providing people who are homeless with permanent
                                       housing and support significantly improves their mental
                                       and physical health, and reduces their use of costly
                                       emergency services. It is clear that investing in housing
                                       results in savings in the health, education, criminal
                                       justice and social service systems.




                                                 4
                                    Housing Opportunities Toronto
However, more than 640,000 people in               reaching a population of 2.8 million by
Toronto – including students, seniors, young       2020. However, this is only a small part of
couples, people with disabilities,Aboriginal       what will drive housing demand.
peoples, low-income workers and their
families, new Canadians and people who are     Toronto will be the first stop for an
unemployed — need some form of assistance      estimated one million immigrants from
to meet their housing needs.                   every corner of the world. At the same time,
                                                                       thousands of
Some 200,000 tenant           Toronto also faces a dynamic Canadians will
households live in                                                     migrate here from
housing they cannot                  decade during which               across Canada.As
afford, spending 30 per     population shifts and economic many as 100,000
cent or more of their       change will challenge the City’s young people will
income on shelter, with                                                enter the Toronto
little left to cover other       ability to provide housing            housing market for
basic needs such as food,             opportunity for all.             the first time which
clothing, medicine and                                                 will further fuel
childcare.                                                             demand for rental
                                                                       housing.At the other
Meanwhile, a troubling trend has               end of the spectrum, some 80,000 residents
emerged in Toronto over the past 30 years.     will enter their senior years.
Rising poverty and a growing gap between
rich and poor has led to a city more divided   These significant shifts in the city’s
than ever before along income and socio-       population will be accompanied by the
economic lines. Many neighbourhoods have       movement of residents, particularly families,
seen significant amounts of new housing        out of Toronto into the surrounding region
built but 95 per cent of that is for the       and beyond.
ownership market.
                                               Considered together, this will place a strong
Other neighbourhoods where there is high       demand on Toronto’s full range of housing
need and minimal physical and social           opportunities in both the ownership and
infrastructure have been identified for        rental sectors. While many residents will be
revitalization.Affordable housing is a key     able to compete in the private market many
component of this strategy to create mixed     others will need strong public policies and
income neighbourhoods and reverse the          programs to meet their housing needs.
trend of income polarization.                  That’s what this 10-year Action Plan is
                                               designed to do.
Toronto also faces a dynamic decade during
which population shifts and economic           A snapshot of Toronto at the start of the
change will challenge the City’s ability to    next decade shows a city with a set of
provide housing opportunity for all.           challenges ahead in housing its residents,
                                               maintaining its aging housing, creating new
Over the next decade,Toronto is expected       homes and rebuilding entire
to grow by a net total of 130,000 people,      neighbourhoods.



                                               5
                       An Affordable Housing Action Plan 2010 - 2020
How is Toronto responding to these                  4) Preserve and repair rental housing
challenges?
                                                    5) Revitalize neighbourhoods
Public consultations held throughout 2008,
involving more than 1,800 individuals and           6) Create new affordable rental homes
organizations, confirmed the strategic
                                                    7) Help people to buy and stay in their
approach proposed in the Housing
                                                       homes
Opportunities Toronto framework
document released in November, 2007.                8) Working together
The direction we received from the public,       The Plan is aligned with, and
advocates and experts was clear - the City       complementary to, other key City
must be bold, be innovative, and above all       initiatives, including the Official Plan,Transit
else, be a leader.                               City, and the Change is in the Air climate
                                                                       change strategy. It builds
In response, the Housing
                                                                       on and supports several
Opportunities Toronto              We begin with a goal – other long-term goals,
Action Plan 2010-2020 sets           the goal of providing             such as the
targets that are responsive
                                    housing opportunities              revitalization plans of
to the needs of
                                                                       Toronto Community
Torontonians. It calls for       for all – in a city that has, Housing Corporation as
$484 million in annual            for more than 175 years, well as Waterfront
investments over the next
10 years to assist 257,700         strived to welcome and Toronto, Mayor’s Tower
                                                                       Renewal and Making a
households struggling with          house residents in all             Safe City Safer.The Plan
high housing costs or                    their diversity.              supports the Prosperity
inadequate accommodation.
                                                                       Agenda’s goal to
Fundamentally, HOT is a roadmap to steer         position Toronto as a leading 21st century
the work and investment decisions of the         global city by encouraging business
City of Toronto in partnership with federal      investment, stimulating the economy,
and provincial governments, as well as the       attracting key workers and creating
public and private housing sectors over the      opportunity and liveability for all residents.
next decade.
                                                 It also supports the Province’s poverty
To this end, HOT proposes 67 actions             reduction strategy and will provide input to
within the following eight strategic themes:     the long-term provincial housing strategy.
 1) Create housing opportunities in all          The HOT Action Plan 2010-2020 includes:
    neighbourhoods
                                                 • A Toronto Housing Charter which states
 2) Help homeless and vulnerable people            that all residents should be able to live in
    find and keep homes                            their neighbourhood of choice without
                                                   discrimination.
 3) Assist individuals and families to afford
    rents                                        • A Housing First plan to end homelessness.


                                                6
                                 Housing Opportunities Toronto
• A commitment to repair and revitalize
  Toronto Community Housing and other
  non-profit and co-operative housing units.

• Creation of 1,000 new affordable rental
  homes annually.

• Innovative regulatory changes that will
  extend financial incentives to encourage
  more affordable rental homes mixed within
  market housing developments, as well as to
  increase homeownership opportunities.

We begin with a goal – the goal of providing
housing opportunities for all – in a city that
has, for more than 175 years, strived to
welcome and house residents in all their
diversity. With our partners we intend to
honour and build on that tradition for the
next 10 years and beyond because “decent
housing simply has to be achieved in our
democratic society.”




                                                 7
                        An Affordable Housing Action Plan 2010 - 2020
The Power of Affordable Housing

Powering Economic Prosperity                        Powering Liveable
Attracts immigrants, key workers and a              Neighbourhoods
skilled labour force                                Makes streets safer and encourages business
                                                    and other investments in neighbourhoods
Encourages businesses to locate and
expand locally                                      Diverse neighbourhoods provide
                                                    opportunity and affordability in all 44 wards
Every 1,000 units of affordable housing             across the City
built creates between 2,000 and 2,500
person years of employment                          Reducing concentration of poverty,
                                                    improves health, safety and quality of life for
Costs less on average ($23 per day) than            residents
use of emergency shelters ($69), jails ($142)
and hospitals ($665) when people are                Powering Healthy People
homeless
                                                    Decreases exposure to harmful conditions
Powering a Greener City                             such as mould, toxins or poor air quality
                                                    found in inadequate housing
Allows people to live closer to where they
work, reducing vehicle-related greenhouse           Increased stability and security results in
gas emissions                                       better mental and physical health.
Upgrades to energy efficiency                                Improves educational outcomes
measures reduce the greenhouse                                 and opportunities for children.
gases emitted by the heating and
cooling of residential buildings          ECONOMIC
                                          PROSPERITY




                        HEALTHY           AFFORDABLE           ENVIRONMENTAL
                         PEOPLE            HOUSING              SUSTAINABILITY




                                           LIVEABLE
                                       NEIGHBOURHOODS




                                                8
                               Housing Opportunities Toronto
Strategic Theme One

   Creating Housing Opportunities in all Neighbourhoods

                                              he City of Toronto’s Coat of Arms boasts the


“  When a culture ensures
  that all of its citizens
                                       T      motto:“Diversity Our Strength.”Those are
                                              important words for a city that strives to provide
                                       a high quality of life for all of its residents.
 have a home, the quality
                                       But it is one thing to speak proudly of diversity on the
  of life in that society              Coat of Arms and quite another to take action to ensure
       improves.
                      ”
Karen Bach, Yonge Street Mission
Affordable Housing Committee
deputation
                                       people are made welcome.That is why this Plan
                                       proposes the adoption by City Council of a first for
                                       Canada – an affordable housing charter.

                                       The Toronto Housing Charter – Opportunity for All
                                       brings together existing Council policy and sets out
                                       Toronto’s aims and purposes in addressing
                                       homelessness and housing issues. It contains a formal
                                       policy statement to guide both Council decisions and
                                       staff actions in the provision of housing services to all
                                       Torontonians. It specifically states that “All residents
                                       should have a safe, secure, affordable and well-
                                       maintained home from which to realize their full
                                       potential.” This is consistent with the City’s Official Plan
                                       which recognizes adequate and affordable housing as a
                                       basic requirement for everyone.

                                       But the Charter goes beyond that and states that “All
                                       residents should be able to live in their neighbourhood
                                       of choice without discrimination.”

                                       In other words, the City believes, as stated in the Official
                                       Plan, that a full range of housing options should be
                                       available across Toronto, in every ward and every
                                       neighbourhood – from accessible apartments for
                                       seniors, to large homes for multi-generational families,
                                       to opportunities for individuals whose needs are best
                                       served by sharing their homes.

                                       As the Charter notes: “All residents have the right to
                                       equal treatment in housing without discrimination as
                                       provided by the Ontario Human Rights Code…” The
                                       City will work to support this right by promoting the
                                       benefits of affordable housing across Toronto.



                                                 9
                            An Affordable Housing Action Plan 2010 - 2020
The policies set out in the Charter are the foundation
for the direction and actions proposed in this Plan.
                                                                 What we heard:
So, how does the City act to put the Charter into
action? Part of the answer is a Councillor’s guide to
housing opportunities. Good Homes-Good Neighbours
is a toolbox filled with advice and resources to meet the
housing needs of ward residents.
                                                                  “   We need our political leaders
                                                                 to underscore that all people have
                                                                   the right to secure housing and
It offers guidelines for Councillors wishing to take              that attempts to exclude people
action to meet different housing needs in their                  because they are homeless or have
communities.Whether it’s setting the tone for public                  mental health issues are
meetings or helping a homeless person get off the street
                                                                 discrimination and a violation of
or working with city planning staff to negotiate with
                                                                  fundamental human rights.
developers for affordable housing benefits, Good
Homes-Good Neighbours supports a Councillor’s work
at the local level.
                                                                 Peter Lye, DreamTeam
                                                                 June 16th Affordable Housing
                                                                 Committee deputation
                                                                                                ”
Another means of making the Charter relevant to the
daily life of Toronto residents is to raise awareness of its
principles.To that end, the City will conduct a public
education initiative highlighting the Charter’s message.

City Actions
                                                                 “   All people have the right to live
                                                                   in communities of their choice,
                                                                     without discrimination.
1. Approve the Toronto Housing Charter that affirms
   the opportunity for all residents to have a safe,
   secure, affordable and well-maintained home from
                                                                 Paul Dowling, HomeComing
                                                                 June 16th Affordable Housing
                                                                 Committee deputation
                                                                                              ”
   which to realize their full potential, without
   discrimination.

2. Support Councillors to take a leadership role
   addressing affordable housing issues in their wards
   by providing Good Homes-Good Neighbours, a
   Councillor’s guide to affordable housing.

3. Work with partners to undertake public education
   initiatives highlighting the Toronto Housing
   Charter.

4. Examine bringing forward a bylaw that strengthens
   the City’s response to housing discrimination.




                                                10
                                 Housing Opportunities Toronto
Toronto Housing Charter – Opportunity for All
Policy Statement:
It is the policy of the City of Toronto that fair access to a full range of housing is
fundamental to strengthening Toronto’s economy, its environmental efforts, and the health
and social well-being of its residents and communities.

In that regard:
All residents should have a safe, secure, affordable and well-maintained home from which to
realize their full potential.

All residents should be able to live in their neighbourhood of choice without
discrimination.

All residents, regardless of whether they rent or own a home, or are homeless, have an
equal stake and voice in Toronto’s future.

All residents have the right to equal treatment in housing without discrimination as
provided by the Ontario Human Rights Code, and to be protected from discriminatory
practices which limit their housing opportunities.

All housing in Toronto should be maintained and operated in a good and safe state of repair.

Implementation:
The Toronto Housing Charter – Opportunity for All is designed to guide City Council
and the City’s public service in the provision of services and programs to residents.

The City of Toronto will consult and work with the Ontario Human Rights Commission to
support the housing rights of residents and to advance the policies contained in the
Toronto Housing Charter.

The City of Toronto will from time to time review the Toronto Housing Charter to reflect
any amendments to complementary policies including Toronto’s Official Plan, the Human
Rights and Anti-Harassment Policy, and the Vision Statement on Access, Equity and Diversity.




                                             11
                        An Affordable Housing Action Plan 2010 - 2020
Strategic Theme Two

   Help Homeless and Vulnerable People Find and Keep Homes

                                In 2008, about 25,000 people experienced


 “  We look to the City to
 continue programs like
 Streets to Homes, which
                                homelessness and needed to rely on an emergency
                                shelter for at least one night.While there are many
                                successful programs and services in place to assist
                                people who are homeless, there is more work to be
 reach out to people who        done to ensure that all Torontonians have access to the
                                security, dignity and stability of a home.
are homeless and provide
supports to get people off      The best way to end homelessness is to provide people
    the street and into         with permanent housing. Once people have access to
 permanent housing.             the security, dignity and stability of housing, they can

The Dream Team
                      ”         then begin to address other challenges — such as lack
                                of employment skills and mental health or addiction
                                issues.

                                Research and experience have shown that formerly
                                homeless individuals, even those with complex mental
                                health and addiction issues, can successfully maintain
                                housing with the appropriate supports.This is the basis
                                of the Housing First approach which is the foundation
                                for all services and programs to address homelessness
                                and housing in the City of Toronto.

                                The success of the Streets to Homes program in
                                providing intensive case management supports to assist
                                people to move into housing directly from the street,
                                with more than 90 per cent remaining housed, proves
                                that the Housing First approach works. Housing workers
                                in shelters also assist people to move into housing
                                directly from shelters. Once people are in housing with
                                appropriate supports their quality of life improves
                                dramatically, and they experience improved health, a
                                sense of security, better nutrition, less alcohol and drug
                                use, and a more positive outlook for the future.

                                Providing housing is not only the right thing to do
                                because it improves people’s quality of life, it is also a
                                cost-effective solution to homelessness. Once people are
                                in housing, they tend to use fewer expensive emergency
                                services and begin accessing more appropriate health
                                and community services to meet their needs. Research



                                          12
                             Housing Opportunities Toronto
shows the savings to other services such as hospital
emergency rooms, ambulance and policing offset a
significant portion of the costs of providing housing and     What we heard:
supports through Streets to Homes.

While providing housing is important, ensuring people
also have the supports they need to remain in their
                                                                 “   Youth said that good, stable,
                                                              affordable housing made it easier to
homes is critical. Some vulnerable tenants need                go to school and have a quiet place
additional supports in order to maintain their housing.         to study, build a healthy lifestyle,
In particular, more housing supports are needed in                   search for and maintain
social housing communities.Along with the
                                                                employment, plan for the future,
revitalization of physical infrastructure, these supports
are critical to ensuring that residents are able to            feel good about the present and be
maintain housing stability and to developing healthy             optimistic about the future.
and successful communities. Other services, such as
Housing Help Centres and Drop-in Centres, also help
people find and keep their homes.
                                                              Marion Audy
                                                              Catholic Children’s Aid Society
                                                                                                ”
In addition to those who are homeless, many other
vulnerable groups require assistance to find suitable
housing. People with mental health issues or physical
disabilities, people with environmental sensitivities,
                                                                   “   For some older adults
                                                              appropriate supports prevent them
                                                               from cycling back to the streets or
Aboriginal people, immigrants and refugees, victims of
violence, low-income families with children, youth                from moving to institutional
leaving child welfare care, and seniors all have distinct     settings such as nursing homes and
needs for housing and supports.                                          hospitals.

The Streets to Homes program has recently been
enhanced to provide service to all street-involved people,
                                                                                    ”
                                                              Institute for Life Course and Aging


including those who panhandle.There are now more
than three times as many outreach workers on the street
in the downtown core to assist people to find housing.               “   It is essential that
                                                                   programmatic supports are
Housing outreach staff work with clients one-on-one to               integrated with housing
find them housing directly from the street and to                sustainability. Whether we are
address other needs that will help reduce panhandling.
                                                                 considering the homeless and
The program will continue to implement these
enhanced services and work with community agencies,                  vulnerable or inclusive,
drop-in centres, business associations and police to              sustainable neighbourhoods,
ensure a coordinated approach to ending street                      bricks and mortar are not
homelessness. Implementation and outcomes will be                          enough.
assessed and program improvements and adjustments
made as required.                                             Major Dennis Brown
                                                              Salvation Army
                                                                                   ”
                                               13
                         An Affordable Housing Action Plan 2010 - 2020
The City will also work with the Province to establish a
permanent program using flexible per diem funding to
provide supports to assist more people to move from             Success Story:
shelters into permanent housing.This would be an                Hostels to Homes Pilot
expansion of a program similar to the successful Hostels
to Homes pilot.                                                 This pilot program provides
                                                                flexibility in the use of
In addition, the City will work with the Province to            shelter per diem funding to
adapt the existing funding model for shelters to support        assist frequent shelter users
a Housing First approach.The current model provides             to find and move into
funding based on occupancy, rather than on actual               permanent housing.
operating and support costs to provide services to              Housing support workers
homeless people. By modifying the funding model to              provide follow-up supports
create greater flexibility and individualized supports to       for an 18 month period.
help shelter users find and keep permanent housing, the
shelter system will be returned to its original role of         These supports help clients
providing temporary emergency assistance.                       to search for a place to live,
                                                                develop life and social skills,
Another step to achieve this goal will be redeveloping          connect to services in their
selected shelter sites to include a mix of affordable and       neighbourhood and also
supportive housing, and to enhance shelter services             provide housing
with more appropriate facilities and programs that              stabilization and crisis
better meet client needs.                                       support.

Redevelopment will revitalize the surrounding                   In the initial pilot, 310
neighbourhoods and create mixed-use housing                     individuals were assisted to
developments that may include private market housing,           find housing, and in the
social housing, innovative long-term care, health care and      second phase 30 family
supportive housing models and emergency shelter beds.           households were housed
                                                                through the program.
Other forms of innovative affordable housing that
provide the support people need to leave homelessness           The pilot program has been
are also required.This includes interim housing that            a highly successful example
provides immediate access to housing for an individual          of a provincially funded
while their permanent housing plan is being developed.          program which provides
Redevelopment of residential apartment buildings and            municipalities the flexibility
single room occupancy hotels can be one way to create           to develop innovative
new interim or supportive housing.                              strategies appropriate to
                                                                local circumstances in order
While the Province has provided funding to create some          to assist frequent shelter
new supportive housing in recent years, many people             users to end their
with complex, ongoing mental health and addiction               homelessness.
issues are still not able to get the long-term supports
they need to remain in housing. More provincially-



                                              14
                                Housing Opportunities Toronto
funded supportive housing and mental                    vulnerable people are able to keep their
health and addiction supports are needed                homes by:
to assist these most vulnerable individuals.         a. Allocating funding to community
                                                        programs and services which help
Seniors, in particular, are a rapidly growing
                                                        people find and keep homes.
demographic group with specific housing
needs.These needs must be addressed                  b. Advocating to the provincial and federal
through the development of innovative                   governments to provide increased
new models of housing and supports which                funding to enhance housing supports
allow seniors to receive the care needed to             available to vulnerable tenants in private
remain in their homes. Some seniors, such               market and social housing communities.
as those who have experienced
                                                     7. Expand alternative, supportive and
homelessness or have drug and alcohol
                                                         interim housing for formerly homeless
addictions, require specialized supports to
                                                         and vulnerable people by:
meet their unique needs.
                                                      a. Developing new interim housing units
City Actions:                                            for people housed from shelters and
5. Expand Toronto’s Housing First                        clients of the Streets to Homes program
    approach to help people living on the             b. Replenishing the Mayor’s Homelessness
    street or in shelters find permanent                 Initiative Fund to support development
    affordable housing by:                               of supportive and interim housing.
 a. Continuing to work toward Council’s
                                                     8. Support the acquisition and renovation
    goal of ending street homelessness
                                                         of residential apartment and similar
    through the implementation of the
                                                         buildings such as single room
    enhanced Streets to Homes program.
                                                         occupancy (SRO) hotels to provide
 b. Working with the Province to establish               sustainable, affordable rental homes by:
    a permanent program using flexible
                                                      a. Providing funding for the
    shelter per diem funding to provide
                                                         redevelopment of SRO hotels as interim
    shelter clients with housing supports in
                                                         and supportive housing for people
    the community, similar to the Hostels to
                                                         leaving shelters and Streets to Homes
    Homes pilot.
                                                         program clients.
 c. Working with the Province to
                                                      b. Encouraging acquisition/renovation of
    implement a new funding model for
                                                         privately-owned apartment buildings,
    shelters that supports a Housing First
                                                         legal rooming houses and SRO hotels as
    approach.
                                                         an eligible option under future
 d. Redeveloping selected emergency                      programs for affordable housing
    shelter sites into a combination of                  development.
    innovative long-term care, health care,
    supportive and affordable housing and            9. Address future supportive/alternative
    emergency shelter programs.                         housing needs for vulnerable and
                                                        formerly homeless people with mental
6. Co-ordinate and provide supports and                 health and daily living challenges by:
   housing to ensure homeless and


                                                15
                        An Affordable Housing Action Plan 2010 - 2020
a. Working in partnership with the Mental                 every three years, with the next to occur
   Health Commission of Canada and                        in 2012.
   housing providers to implement and                  b. Analyzing available data to identify changes
   develop further evidence for successful                and evidence for future service needs.
   housing program models for individuals
   with mental health issues.                          Requests to the Federal
b. Identifying effective practices and gaps            and Provincial Governments:
   in existing supportive/alternative                  13. The provincial government use a
   housing for clients with complex needs.                 Housing First approach to deliver
c. Working with the provincial                             funding and services to vulnerable and
   government to ensure that mental                        homeless people, including reinvesting
   health supportive housing options are                   savings achieved by this approach from
   integrated into the housing and                         other areas, such as health, immigration,
   homelessness service system.                            corrections and emergency services.
                                                       14. The provincial government implement a
10. Address the housing issues facing
                                                           new funding model for shelters which
    Aboriginal people who are homeless by:
                                                           supports a Housing First approach and
 a. Allocating funds to support the                        provide flexibility in the use of shelter
    development of Aboriginal-specific                     funding to establish a permanent
    housing options.                                       program to provide shelter clients with
 b. Developing partnerships with and                       housing supports in the community,
    supporting the delivery of housing support             similar to the Hostels to Homes pilot.
    services by Aboriginal-specific agencies.          15. The provincial government increase
                                                           funding for mental health supportive
11. Develop strategies to help seniors live
                                                           housing and housing with supports
    independently in existing social and
                                                           options and that these be integrated into
    rental housing by:
                                                           the existing housing and homelessness
 a. Creating new models of housing and                     service system.
    supports and long-term care for
                                                       16. The provincial government increase
    vulnerable and formerly homeless
                                                           funding for housing supports, Housing
    seniors with complex needs.
                                                           Help Centres and Drop-in Centres.
 b. Assisting seniors in social and rental
                                                       17. The provincial government increase
    housing to live independently.
                                                           funding for supportive housing options
 c. Redeveloping long-term care facilities into            for vulnerable seniors.
    Campuses of Care that promote healthy
                                                       18. The federal government, at a minimum,
    aging in place with a range of housing,
                                                           double and make permanent funding to
    health and social service options in a
                                                           address homelessness.
    single location.
                                                       19. The federal government increase
12. Use the Street Needs Assessment and                    funding and revise criteria for programs
    other research to help guide future                    that help landlords repair and adapt
    affordable housing strategies by:                      rental housing for seniors and other
 a. Conducting a Street Needs Assessment                   vulnerable people.


                                                  16
                                 Housing Opportunities Toronto
Strategic Theme Three

   Assist Families and Individuals to Afford Rents


    “
                                             ar too many people in the City of Toronto struggle
     Housing concerns
   should be linked to
 income security. Social
                                       F     to pay their rent each month. More than 200,000
                                             tenant households, or 47 per cent of renters, have
                                       affordability problems and pay more than 30 per cent of
                                       their income on rent. For half of these households who
 assistance benefits and               pay more than 50 per cent of their income on rent,
minimum pay are too low                affordability is an even more serious issue.
and should be increased
    substantially.                     For many of these families, the high cost of housing

Participant,
                         ”
Margaret Frazer House consultation
                                       means choosing between paying the rent and putting
                                       food on the table. Families who have little disposable
                                       income available after paying their rent are also less able
                                       to help their children participate in extra-curricular and
                                       recreational activities that provide important
                                       developmental and social opportunities.

                                       Some people are able to live in rent-geared-to-income
                                       (RGI) units provided through social housing and rent
                                       supplements in private market buildings. Low-income
                                       tenants in these units pay 30 per cent of their income
                                       toward rent with the balance covered by a subsidy.
                                       Regardless of changes in income, their housing will
                                       remain affordable.When incomes go up, rents go up as
                                       well.

                                       The City has administered the centralized social housing
                                       waiting list since 2002 under the authority and
                                       regulation of the Social Housing Reform Act (SHRA),.
                                       The SHRA sets out provincially mandated rules for
                                       operating the centralized waiting list and establishes
                                       areas of local policy discretion.

                                       However, there is a huge unmet need for more
                                       subsidized housing and the waiting list is far too long.
                                       Waiting times range from 2 – 12 years depending on the
                                       unit size and location. For vulnerable individuals and
                                       families struggling to pay the rent and who may be at
                                       risk of losing their home in the near future, being told
                                       they must wait years for an affordable home is difficult
                                       and frustrating.




                                                 17
                            An Affordable Housing Action Plan 2010 - 2020
For those at risk of losing their housing, the City has a
range of programs to help prevent eviction and regain
housing stability.The Rent Bank provides interest-free         What we heard:
loans to households at risk of being evicted due to
arrears.Workers at seven Housing Help Centres assist
people to find affordable housing and provide education
on tenant rights, landlord mediation and other
assistance to try to prevent evictions.
                                                                  “   Make affordable housing
                                                                 accessible by creating standard,
                                                               citywide procedures that applicants
                                                                     can easily navigate.
There is also a range of services available to assist
homeless and recently-housed individuals to participate
in skills training, volunteer work or employment.
Engaging in some form of employment or other
                                                               Artist Affordable Housing
                                                               Stakeholder Consultation
                                                                                           ”
meaningful activity supports reintegration into home
and community for homeless and under-housed people,
as well as providing the opportunity to earn income for
long-term self-sufficiency.

However, while these programs are important, the key
                                                                “   The Province should provide
                                                                   long term funding for rent
to meeting the housing needs of the many thousands of          supplement and housing allowance
households with serious affordability problems is                  programs, including those
providing more provincially-funded rent supplements,            programs already operating and
housing allowances and other shelter benefits.                       any new programs.
Although the underlying problem is a shortage of
subsidized RGI homes for low-income residents who
                                                                                           ”
                                                               Mayor’s Roundtable on Seniors

cannot afford market rents, there is also more that can
be done to determine how service to clients could be
improved and whether the current waiting list system is
meeting the City’s intended objective of providing
access to housing.
                                                                 “  A homeless mom will worry
                                                                about housing, feeding, clothing
                                                                and schooling her children. Her
A comprehensive review of the waiting list will evaluate
its effectiveness in meeting the needs of social housing       own needs for education, training
applicants, housing providers and the broader                     and employment are always
community.The review will identify successes as well as                    last.
gaps, limitations and barriers in the access system in
Toronto and elsewhere.The impact of City rules,
policies and procedures will be evaluated and
                                                                                 ”
                                                               Aboriginal Stakeholder
                                                               GTA Aboriginal housing
                                                               consultations
alternatives identified.The review will also evaluate and
make recommendations for changes to the SHRA to
enable Toronto to administer the waiting list to best
meet local needs.




                                             18
                               Housing Opportunities Toronto
City Actions:
20. Keep tenants housed through eviction prevention
    and education by:
                                                                 Success Story:
                                                                 Toronto Enterprise
 a. Funding Housing Help Centres to provide housing
                                                                 Fund
    assistance to at-risk households.
 b. Administering the provincially-funded Rent Bank              The Toronto Enterprise
    program which helps at-risk households avoid                 Fund (TEF) is an
    eviction through short-term, interest free loans.            organization which
 c. Providing funding to drop-in centres to provide food         facilitates the
    and other practical supports that promote housing            development of social
    stability.                                                   purpose enterprises. A
                                                                 social purpose enterprise
21. Support the development of skills training                   is a business that is run by
    opportunities, employment creation initiatives and           a non-profit organization
    community economic development for social                    which balances both
    housing tenants, shelter users, street involved and          revenue generation and a
    recently housed homeless people by:                          social objective - the
 a. Expanding specialized employability assessment and           “double-bottom line”.
    counselling supports.
                                                                 By being provided with
 b. Facilitating access to skills training, work preparation     employment opportunities,
    options and educational opportunities with                   people who are homeless
    specialized accommodations and supports.                     or at risk of homelessness
 c. Working with the business community, non-profit              gain valuable skills and
    organizations and government to develop                      work experience,
    transitional work programs and to broker                     improved self-esteem,
    employment opportunities with appropriate                    and connections to their
    supports for individuals who require a staged re-            community. As well, by
    entry to the workforce.                                      helping people generate
 d. Continuing to support the development of social              additional income and
    purpose enterprises that provide supported work              reduce their poverty, the
    placement and employment opportunities.                      TEF helps to prevent and
                                                                 reduce homelessness.
22.Transform the social housing waiting list into a
    proactive social housing access system by:                   In partnership with the
 a. Leading a comprehensive review to explore how to             United Way, the City of
    improve service to clients, more effectively match           Toronto provides funding
    applicants with units, and provide fair and efficient        to the TEF through the
    access to housing for the most vulnerable.                   federal Homelessness
                                                                 Partnership Initiative.
 b. Implementing identified recommendations and
    advocating for the changes to provincial legislation
    that are required in order to create an effective,



                                               19
                         An Affordable Housing Action Plan 2010 - 2020
responsive and customer-oriented
   waiting list system.

Requests to the Federal
and Provincial Governments:
23.The provincial government assist low-
   income residents through sustainable
   increased funding for rent supplements,
   housing allowances, and/or other
   shelter benefits.

24.The provincial and federal governments
   continue to fund housing allowance and
   rent supplement programs, in particular
   those which are set to expire.

25.The federal and provincial governments
   provide municipalities greater authority
   under a more flexible legislative
   framework to make local decisions
   about social housing.

26.The provincial government annually
   increase and adjust social assistance
   rates to reflect current living standards
   and to include a shelter component
   maximum equal to 100 per cent of the
   median market rent for each local
   housing market, based on annual
   statistics collected by the Canada
   Mortgage and Housing Corporation.

27.The provincial and federal governments
   increase access to Employment
   Insurance, child benefit programs and
   other benefits for the working poor.




                                               20
                                Housing Opportunities Toronto
Strategic Theme Four

   Preserve and Repair Rental Housing


    “
                                            ell maintained, safe and affordable rental
       We recognize the
 problem can’t be solved
 overnight. Nevertheless,
                                 W          homes make a powerful, positive
                                            contribution to the lives of more than one
                                 million Toronto renters.
    the enormity of the          In addition to encouraging the development of new
    problem should not           affordable rental housing, the challenge is to ensure that
prevent action from being        existing rental housing remains affordable and well
  taken today. There is a        maintained.
great need for new social        Over the next decade, the housing needs of many low-
 housing to be built, but        to-moderate-income residents will be met primarily
   we can’t forget what          through Toronto’s existing 440,000 rental homes. As a
     already exists.”            result, preserving and repairing this valuable asset is a


Wallace Simpson,
Save Our Structures
                      ”          critical component of this 10-year Plan.

                                 Like other buildings in Toronto, our private and social
                                 housing rental stock is aging. By 2020, some 60 per
                                 cent of rental apartments will be at least 50 years old. In
                                 some parts of Toronto, low-rise rental housing is much
                                 older.

                                 Many of these buildings require costly repairs for basic
                                 components such as boilers, roofs, plumbing and
                                 electrical systems. They are also among the least energy
                                 efficient buildings in the city, are a significant source of
                                 greenhouse gases and can impose an “energy burden”
                                 on low-income households.

                                 Preserving and fixing rental housing starts with the City
                                 continuing to repair the social, non-profit and co-
                                 operative housing it directly administers.This means
                                 maintaining and investing in an asset of more than
                                 90,000 rental homes worth some $16 billion. Likewise,
                                 the federal and provincial governments must re-invest in
                                 the thousands of co-operative and supportive rental
                                 homes they directly administer in Toronto.

                                 Toronto Community Housing faces a $352 million
                                 shortfall for the repair of its rental homes over the next
                                 10 years. In addition, the City’s 28,000 non-profit and




                                           21
                      An Affordable Housing Action Plan 2010 - 2020
co-operative homes require at least an estimated $340
million by 2020 to maintain them in a state of good
repair.                                                         What we heard:

It has long been recognized that the provincial transfer
of social housing to Toronto and other Ontario
municipalities in the early 1990s did not fully consider
the medium and long-term implications.This is perhaps
                                                                “   We know that there is a stigma
                                                                   attached to the term rooming
most apparent in the lack of funding for the normal               houses. We also know that with
repairs and maintenance that every home needs.                     supports, rooming houses can
                                                                    provide stable housing.
Similarly, the transfer arrangement severely constrains
non-profit and co-operative housing operators from
accessing financing to pay for repairs and renovations.
                                                                Phil Nazar
                                                                Rooming House Working Group
                                                                                            ”
Complex administrative rules and an inflexible
provincial legislative framework prevent the City from
making locally appropriate decisions and taking
advantage of opportunities associated with the
redevelopment and regeneration of neighbourhoods.                “   There are billions of dollars
                                                                  tied up in social housing and
                                                                regulations make it impossible to
Many social housing providers also struggle to attract
and keep qualified volunteer board members and staff.            use any of this equity to develop
Administrators of social housing projects are often               more affordable housing.
expected to be knowledgeable in many areas including
building maintenance, finance, labour relations, tenant
support services and multiculturalism. Particularly for
                                                                Jon Harstone
                                                                Development Consultant
                                                                                            ”
smaller organizations, lack of opportunities for training
or promotion, the small scale of operations which may
limit salaries and benefits, as well as the complex issues
facing social housing providers make it difficult to
recruit and keep new workers. New strategies are
                                                                “   Several participants conceived
                                                                of poor quality, unsafe housing as
needed to address these challenges.                              a human rights issue. Many felt
                                                                 that private landlords were not
Another provincial funding inequity which drains City
coffers involves the rental subsidies provided to                  held to account to maintain
                                                                    housing in good repair.

                                                                                            ”
households receiving social assistance.The Province
pays a much smaller subsidy to social assistance
recipients in social housing, compared to those who             Community Social Planning
rent in the private market.The City is required to make         Council of Toronto
up the difference between that amount and the actual
rent.This funding gap costs Toronto $77 million
annually: money that could be better spent on repairing
social housing.




                                               22
                                Housing Opportunities Toronto
Meanwhile, the federal government continues to reap a
                                          growing financial windfall from the expiry of social
                                          housing mortgage agreements in Toronto. The

  “     Everyone agrees that well-
    funded, well-managed social
                                          implications are staggering: by 2020 some $120 million
                                          in annual federal funding is scheduled to be withdrawn
                                          from Toronto’s social housing budget.
       housing is essential for
   communities to be socially and         Social housing repair has topped the City’s list of recent
   economically viable. The City of       investments — led by Council’s decision in 2008 to
 Toronto has taken all the action it      invest $75 million from the sale of Toronto Hydro
                                          Telecom in the repair of Toronto Community Housing
 can to ensure the continued value
                                          buildings and suites.The provincial government has also
    of this city asset. But still the     committed $36 million in repair funding.
 social housing stock continues to
be at risk. At best, the City does not    Toronto Community Housing is implementing a 10-year,
                                          $952 million Real Estate Asset Investment Strategy to
have the fiscal capacity to continue
                                          refurbish more than 50,000 homes. The goal is to
 to meet its current social housing       provide housing in a good state of repair within healthy
responsibilities. At worst, it cannot     communities, cost-effective management and a 40 per
   manage the growing costs of the        cent reduction in greenhouse gas emissions.Toronto
  existing stock, let alone provide       Community Housing has $600 million in base funding
     the needed new stock. Doing          for this strategy, leaving a $352 million gap.
    nothing or tinkering with the         In 2009, the federal government, for the first time in
  status quo is not an option if the      more than 10 years, committed, as part of its economic
 very fabric of the City is not to be     recovery plan, new funding to repair existing social
    worn down by the continuing           housing.That amounts to $704 million in
                                          federal/provincial funding in Ontario over the next
   deterioration of social housing
                                          several years.
           communities.

Tied in Knots,
                        ”
Report to City Council, 2007
                                          These initial investments over the short term are a good
                                          start and will result in better buildings and living
                                          conditions for social housing residents. But ensuring
                                          that this valuable asset achieves and maintains a state of
                                          good repair requires ongoing and sustainable funding.

                                          The private rental sector is not immune to these
                                          challenges. Among the 330,000 private rental homes
                                          scattered among a range of owners, from single
                                          independent owners to large real estate investment
                                          trusts, there is a significant need for costly upgrades.As
                                          repair costs may lead to rent increases, there must be a
                                          careful balancing of upgrades and affordability.
                                          Providing financial incentives to private market
                                          landlords can help achieve this balance.


                                                    23
                               An Affordable Housing Action Plan 2010 - 2020
A promising new program is Mayor’s Tower Renewal.
Launched in 2008, it will provide upgrades, community
investment and greening for Toronto’s 1,000 public and          Success Story:
private high-rise towers.This long-term initiative will         Toronto Community
bring direct funding to apartment neighborhoods, foster         Housing’s Unit
vibrant communities and improve the environment by              Refurbishment
reducing greenhouse gas emissions.                              Program
Green upgrades and renovations of existing high-rise            Over three years, Toronto
buildings will result in lower energy costs to rental           Community Housing’s Unit
operators.When combined with financial incentive                Refurbishment Program will
programs, they may also help keep rents affordable.             upgrade 9,000 bathrooms
                                                                and kitchens (and related
Mayor’s Tower Renewal now includes four buildings and
                                                                mechanical systems) which
will expand to others across Toronto over the next
                                                                are currently in poor repair.
several years. By 2020, it is anticipated that hundreds of
                                                                The $76 million investment
buildings could participate.
                                                                includes $42 million from
While Tower Renewal will address the most energy                the City of Toronto (Hydro
inefficient high-rise buildings, there are significant          Telecom sale) and $34
maintenance and repair needs in the rest of the rental          million from the Province.
stock as well. Poorly maintained rental buildings are
                                                                The program focuses on
neither good for residents nor the community. Over
                                                                those units in greatest need
time, such buildings become more costly to repair, are
                                                                of repair and was developed
abandoned or left for deliberate and premature
                                                                with the direct input of
demolition.
                                                                tenants. This work will
The conversion or demolition of rental housing reduces          improve the living
the choices available to lower income residents.The             conditions for thousands of
impact is greater when the market does not produce              people. The program will
enough affordable rental housing. In 2002, the City             also provide training and
established policies to protect rental housing by               employment opportunities
preventing the demolition or conversion of residences           for youth and tenants.
with six or more units (unless replacements are
                                                                Other key work includes the
provided in the case of demolition).
                                                                removal of mould and
In 2007, Council confirmed this goal by adopting an             asbestos to ensure safe and
enhanced bylaw that extends the range of housing to be          healthy living environments.
protected.As a result, only 600 rental homes have been
lost between 2002 and 2008, much less than in other
large Ontario cities.

Also launched in 2008, the Toronto Multi-Residential
Apartment Building Strategy provides an audit and
enforcement program to upgrade 176 public and private


                                              24
                                Housing Opportunities Toronto
sector rental buildings. Like Mayor’s Tower           City Actions:
Renewal, the strategy will assist low-and-            28. Ensure that the existing social housing
moderate income residents by promoting                    stock achieves and maintains a state of
safe, well-maintained buildings.                          good repair by:
Private rental operators are also eligible for         a. Supporting the efforts of Toronto
such federal initiatives as the Residential               Community Housing to implement its
Rehabilitation Assistance Program, which is               Real Estate Asset Investment Strategy.
administered by the City. Between1998 and              b. Working with non-profit and co-
2008, the City has overseen the delivery of               operative housing operators to improve
more than $52 million in grants and loans                 their financial capacity to respond to
to support the repair, renovation and                     state of good repair needs and maintain
retrofit of more than 5,400 low-income                    their buildings.
rental homes. Over the next decade there
is a tremendous opportunity to expand                 29. Strengthen the more than 250 non-
existing federally funded renovation and                  profit and co-operative housing
energy retrofit initiatives. Such initiatives             providers to make them even more
should also give attention to fire prevention             effective partners in delivering and
initiatives that improve the safety of                    maintaining social housing communities
residents and the preservation of housing.                by:
                                                       a. Encouraging the federal and provincial
To ensure private sector rental buildings are             governments to invest in strategies to
repaired and updated within the next                      ensure that social housing providers are
decade, there is a need to increase                       able to attract and keep qualified
incentives and opportunities.This will be                 volunteer board members and staff.
essential to preserve Toronto’s rental
                                                       b. Working with social housing sector
housing while providing affordable rents.
                                                          organizations to seek opportunities for
Finally, any discussion about the                         collaborations and mergers.
preservation of affordable housing must                c. Working with social housing sector
acknowledge the role of second suites and                 organizations to develop training to
rooming houses as part of the range of                    strengthen the capacity of housing
affordable housing options required in                    provider boards and staff.
Toronto. For many of the City’s most
vulnerable residents, the availability of such        30. Ensure existing affordable rental
options means the difference between                      housing is preserved by:
being homeless and being housed. Second                a. Establishing an ‘abandoned building
suites and rooming houses also provide an                 protocol’ designed to identify and
effective way to integrate affordable                     provide solutions where rental buildings
housing into all of Toronto’s residential                 are deliberately left vacant.
neighbourhoods.                                        b. Consistently applying the Official Plan
                                                          housing policies and the City’s
                                                          conversion and demolition bylaw to



                                                 25
                         An Affordable Housing Action Plan 2010 - 2020
prevent the loss of rental housing when          Requests to the Federal
   property owners apply for City                   and Provincial Governments:
   approvals.                                       33.The federal government re-invest the
31. Preserve and expand the supply of                  savings arising from the expiration of
    affordable housing available to single             current agreements back into social
    persons by:                                        housing.
 a. Encouraging and permitting an increase          34.The federal and provincial governments
    in legal, well run rooming houses and              provide ongoing and sustainable
    other appropriate forms of housing                 funding to ensure the social housing
    where current zoning by-laws allow, and            stock achieves and maintains a state of
    subject to any future changes to the               good repair.
    zoning by-law.
 b. Providing training and other supports to        35.The provincial government increase the
    landlords and operators to assist them             cap on rent scales for social assistance
    to improve and maintain the rooming                recipients in rent-geared-to-income
    house stock.                                       housing to match the maximum shelter
                                                       allowances provided by Ontario Works
32. Promote the repair and retrofit of                 and the Ontario Disability Support
    homes in the public and private rental             Program.
    sector by:
                                                    36.The federal and provincial governments
 a. Expanding Mayor’s Tower Renewal                    facilitate the redevelopment and
    based on the recommendations                       refinancing of social housing by
    emerging from the pilot projects.                  amending regulations which limit
 b. Ensuring the existing private rental               innovation in leveraging the use of
    stock is maintained in good repair                 social housing assets for investments in
    through a permanent proactive strategy             building repairs, expansions and energy
    program, such as the Multi-Residential             retrofits.
    Apartment Building Strategy.
 c. Working with social and private housing         37.The federal and provincial governments
    providers to promote fire safety,                  implement the recommendations from
    including the development of home                  the report, Tied in Knots: Unlocking the
    escape plans and the maintenance of                Potential of Social Housing, approved
    working smoke alarms.                              by City Council in December 2007.

                                                    38.The federal and provincial governments
                                                       increase funding for private-sector
                                                       rental repair and energy retrofit
                                                       programs while ensuring rents remain
                                                       affordable.




                                               26
                               Housing Opportunities Toronto
Strategic Theme Five

   Revitalize Neighbourhoods

                                             oronto’s diverse neighbourhoods are home to 2.7



 “  It is not acceptable to
continue ghettoizing low-
                                      T      million people and are a powerful positive force,
                                             drawing investment, tourists and new residents.

                                      But while many of these neighbourhoods provide a mix
 income communities. We               of housing opportunities and a range of services, too
   need to build mixed                many others do not.That is why the City has focused on
                                      revitalizing existing neighbourhoods and developing
           income                     mixed-income and mixed-use communities.
    neighbourhoods.

Consultation participant  ”
Community Social Planning Council
                                      In some cases, past decisions to build large public
                                      housing communities with limited services and
                                      infrastructure have contributed to the marginalization of
of Toronto                            low-income families and individuals in social housing
                                      buildings.

                                      Much of this social housing can be found within high-
                                      needs neighbourhoods where there is a concentration
                                      of poverty, coupled with a lack of community
                                      infrastructure.Toronto’s Strong Neighbourhoods
                                      Strategy seeks to strengthen the most disadvantaged
                                      neighbourhoods through an integrated, place-based
                                      partnership that connects the three orders of
                                      government with local stakeholders to better target
What we heard:                        community resources.

                                      Over the next decade, it is essential that the City build

 “    People want family-friendly
 public housing spread across the
                                      on this successful foundation to help revitalize and
                                      improve the quality of life in communities where
                                      residents live in poverty and isolation.
city in quiet, safe neighbourhoods.
       Most want to live near         This starts with providing a mix of housing
 conveniences like shopping, good     opportunities in the revitalization of existing Toronto
 TTC, excellent schools and parks     Community Housing communities and the development
                                      of new mixed-income communities.
  and services such as community
      centres and libraries.          Toronto Community Housing is in the forefront of the

                          ”
St Stephen’s Community House
                                      City’s social housing revitalization efforts. Over the next
                                      10 years,Toronto Community Housing will continue and
                                      complete the revitalization of Regent Park in Toronto’s
                                      east downtown.




                                                27
                           An Affordable Housing Action Plan 2010 - 2020
By 2020, Regent Park will be home to
12,500 people living in a mix of
social, affordable and market rental       Success Story:
and ownership homes. Streets closed        The New Regent Park Neighbourhood
for more than 50 years will be re-
opened. Residents will enjoy new           Toronto Community Housing is transforming
shopping services and new recreation       Regent Park, one of Canada’s oldest and
and aquatic centres, children’s hub        largest social housing communities, into a
and central park.                          vibrant, mixed-use, mixed-income
                                           community. It will look and feel much like
Successfully accomplishing this            other downtown neighbourhoods.
transformation will require ongoing
support and investment from the            Over six phases and some 15 years,
federal, provincial and city               beginning in 2006, Regent Park’s population
governments. Public investments to         will grow from 7,500 people living in 2,083
replace existing social housing and        units – all social housing – to 12,500 people
provide new affordable rental and          living in 5,115 social, affordable and market
ownership opportunities will be a          homes, both rental and ownership, with an
fundamental component of this work.        additional 375 new social housing units
Ensuring that there is necessary           created nearby. Keys to success include:
capital investment in hard                 • Diversity: a socially-mixed, mixed-use
infrastructure, as well as in                neighbourhood, featuring several different
community facilities, is essential to        building forms.
the creation of healthy, socially
inclusive neighbourhoods.                  • Reintegrating Regent Park with the City by
Looking forward,Toronto Community            aligning buildings along pedestrian-friendly
Housing has adopted a long-term              streets, creating large new park spaces,
strategy to revitalize another 13 social     introducing retail and commercial uses, as
housing communities. It begins by            well as opportunities for employment,
working and consulting with                  education, culture and community facilities.
residents of the existing 4,800 homes
in these communities to determine          • Creating a green community.
the best approach.
                                           • Effective use of partnerships – Toronto
Toronto Community Housing has                Community Housing with the City of
initiated work on Lawrence Heights           Toronto, provincial and federal
as the next large-scale re-                  governments; with award-winning market
development. Revitalization here will        developer The Daniels Corporation for
repair or rebuild 1,200 rent-geared-to-      Phase One; and with community groups.
income homes for 3,700 tenants on
more than 60 acres of land.                • Having an open and democratic planning
                                             process (more than 2,000 residents and
As one of the City’s priority                community stakeholders consulted).
neighbourhoods, Lawrence Heights

                                              28
                                 Housing Opportunities Toronto
presents an opportunity to create a mixed            seamlessly into the surrounding City.They
income, mixed-use community that is better           will deliver a full range of housing,
integrated with surrounding                          employment and community services such
neighbourhoods.The revitalization will               as schools, libraries, childcare and transit. In
provide a foundation for a strong                    the process, these new neighbourhoods
community through improved parks, better             will transform under-used land into vibrant
transit access, new pedestrian and road              communities and clean up polluted
connections, increased access to                     industrial brownfield sites.
community and recreation services, as well
as education, employment and training                Toronto’s waterfront will see significant
opportunities.                                       change over the next decade, spearheaded
                                                     by the Waterfront Toronto Corporation, as
Community revitalization provides the                new development and revitalization
opportunity to replace aging, energy-                proceeds on both public and private
inefficient buildings, build new                     property, much of it reclaimed brownfield
mixed-income neighbourhoods and take                 sites.The new mixed- income
advantage of the development potential of            neighbourhoods of the West Don Lands and
surplus property. Overall,Toronto                    East Bayfront will proceed first.
Community Housing’s revitalization plans
support the City’s efforts to make social and        There are other large areas publicly or
physical infrastructure improvements                 institutionally-owned, that are set to
within these neighbourhoods.                         develop new neighbourhoods on surplus
                                                     lands, such as York University and Parc
As occurred with Regent Park, the                    Downsview Park. In some instances, City-
revitalization of additional communities will        owned surplus sites in the vicinity may also
leverage the value of existing land, thereby         be made available for development.The
helping to offset the cost of replacement            City’s Official Plan policies require such
homes.                                               developments to provide a portion of new
                                                     residential units as affordable housing, and
However, additional funding beyond that              to develop an affordable housing strategy
generated by specific sites will be required.        for any new neighbourhood.
That’s why there is a need for dedicated
funding from the provincial and federal              Private sector developers seeking increased
governments — which will be determined               density on individual large residential sites
over the course of the 10-year Plan on a             of five hectares or more will continue to be
community-by-community basis.                        expected to incorporate affordable housing
                                                     as a condition of the City’s planning
Revitalization of neighbourhoods is not just         approvals. But most residential development
about rebuilding existing homes – it is also         in Toronto is on sites of less than five
about providing new housing in entirely              hectares. Such applicants are not required
new communities.                                     by the Official Plan to include affordable
                                                     housing when they apply for zoning
Built from the ground up, these new
                                                     changes to permit an increase in the new
“complete” neighbourhoods will knit
                                                     housing to be built.


                                                29
                        An Affordable Housing Action Plan 2010 - 2020
To further encourage these and other                42. Use planning tools to create affordable
opportunities, the City will work with the              housing in mixed income, inclusive
Province to advocate for innovative                     communities by:
approaches such as tax increment financing           a. Adopting an Official Plan amendment
and inclusionary housing powers related to              requiring more family-sized housing
the provision of affordable housing within a            within the downtown area.
broader range of new buildings and new
                                                     b. Prioritizing the use of the Official Plan
communities.
                                                        housing policies for large sites and new
City Actions:                                           neighbourhoods to secure affordable
                                                        housing as part of the planning approval
39. Support Toronto Community Housing in
                                                        process, and the use of Section 37 of the
    the completion of the Regent Park
                                                        Planning Act to obtain contributions for
    revitalization by:
                                                        affordable housing from other
 a. Facilitating City approvals and                     residential developments where density
    coordinating City actions.                          and/or height is increased.
 b. Providing incentives, where appropriate,
    to support the redevelopment of the             Requests to the Federal
    existing community.                             and Provincial Governments:
                                                    43.The federal and provincial governments
40. Support and participate in the                     participate as funding partners in city-
    revitalization of 13 social housing                identified neighbourhood revitalization
    communities, starting with Lawrence                projects, including future phases of
    Heights, as part of Toronto Community              Regent Park, Lawrence Heights and
    Housing’s 10-year Real Estate Asset                other social housing initiatives.
    Investment Strategy by:
 a. Facilitating required City approvals and        44.The federal and provincial governments
    coordinating City actions.                         participate as funding partners to
 b. Providing City incentives, where                   achieve affordable housing targets in
    appropriate, to support the                        revitalization projects such as the
    redevelopment of the existing                      Waterfront and shelter redevelopment.
    communities.                                    45.The provincial government provide
41. Support and participate in the                     Toronto with new powers to implement
    revitalization of Toronto’s waterfront,            an inclusionary housing program and
    including the creation of 2,400                    tax increment financing to increase
    affordable rental homes in the West Don            affordable housing opportunities in new
    Lands and East Bayfront by:                        developments.
 a. Facilitating required City approvals and
    coordinating City actions.
 b. Providing City incentives, where
    appropriate, to support the
    development of the new communities.



                                               30
                                Housing Opportunities Toronto
Strategic Theme Six

   Create New Affordable Rental Homes

                                                oronto boasts a legacy of providing opportunity



“   Funding commitments
 will have to be long-term
                                          T     for its residents, notably in the creation of more
                                                than 90,000 social housing rental homes in
                                          partnership with the federal and provincial
                                          governments and local proponents.These homes
 and dependable….This is                  provide stable, affordable shelter for 10 per cent of
an area where a great deal                Toronto’s families and individuals, many of whom
   of creativity will be                  cannot afford to rent or own in the private housing
                                          market.
        needed.

participant 2008
                    ”
HOT stakeholder consultation
                                          At the same time, there remains a large demand for
                                          social housing, with more than 66,000 households
                                          waiting up to 12 years for rent-geared-to-income
                                          accommodation.

                                          Over the past decade, through new affordable housing
                                          initiatives, there has been some modest progress.This
                                          has primarily been through the delivery of the
                                          federal/provincial/municipal Affordable Housing
                                          Initiative. The City’s leadership in co-ordinating these
                                          and other housing investments has produced some
                                          5,000 affordable rental homes since 2003.

                                          To support affordable housing creation, the newly
                                          updated Development Charges Bylaw has placed more
                                          responsibility on developers to contribute to the City’s
                                          affordable housing service levels.A greater portion of
                                          development charge revenues will now be dedicated to
                                          affordable housing over the long term. The City will
                                          continue to contribute funding from the Capital
                                          Revolving Fund for Affordable Housing and the Mayor’s
                                          Homelessness Initiative Fund, in addition to
                                          development fee waivers and property tax exemptions
                                          for affordable housing.

                                          Recognizing that home construction is a powerful
                                          economic multiplier contributing to local, provincial
                                          and national prosperity and economic recovery efforts,
                                          the federal and provincial governments made a two-year
                                          commitment in 2009 to create 4,500 new rental homes




                                                    31
                               An Affordable Housing Action Plan 2010 - 2020
Housing Opportunities Toronto
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Housing Opportunities Toronto

  • 1. Housing Opportunities Toronto An Affordable Housing Action Plan 2010 - 2020
  • 2. Housing Opportunities Toronto Adopted by Toronto City Council August 5, 2009.
  • 3. Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 The Power of Affordable Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Creating Housing Opportunities in All Neighbourhoods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Toronto Housing Charter .............................................................................. 11 Help Homeless and Vulnerable People Find and Keep Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Assist Families and Individuals to Afford Rents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Preserve and Repair Rental Housing ............................................................ 21 Revitalize Neighbourhoods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Create New Affordable Rental Homes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Help People to Buy and Stay in Their Homes .............................................. 36 Working Together ......................................................................................... 39 Targets .......................................................................................................... 42 Appendix A: Consolidated Actions .............................................................. 44 Appendix B: Preliminary Cost Estimates ..................................................... 53 Appendix C: Consultations .......................................................................... 55 Appendix D: Toronto Community Housing Revitalization Communities ..................................... 59 1 An Affordable Housing Action Plan 2010 - 2020
  • 4. Introduction here is a long history in Canada of governments, “ Your immediate problem is not so much T groups and individuals working together to provide affordable housing. Filling that need continues to be an important part of building a the right of the soul to successful country.We know that affordable housing expand, but the necessity makes a powerful, positive contribution to the economy, for everybody to have a to a better environment, to healthier communities and healthier people. decent dwelling; not to make all homes mansions, Toronto is a major driver of Canada’s economy, and but to ensure that none of affordable housing is a key factor in the City’s economic them will be hovels. It is success. It helps to create jobs and to attract and retain skilled key workers and business investment. only a very rare soul that can expand in a hovel. It also contributes to a cleaner and greener city because This objective of decent people can live closer to where they work, resulting in housing simply has to be fewer vehicle trips and the associated pollution.As well, investing in upgraded heating and cooling systems, one achieved in our of the main sources of greenhouse gases, means cleaner democratic society. ” The Rt. Hon. Lester B. Pearson, air and lower operating costs for residential buildings. Affordable housing is an important factor in creating healthy, diverse and prosperous neighbourhoods. Prime Minister of Canada Neighbourhoods where people with a mix of incomes Speech to the Ontario Association live in a range of housing tenures and types are safe and of Housing Authorities, 1965 healthy places to live. Strong and diverse communities enhance the quality of life for both owners and renters and improve liveability, which is strongly linked to a city’s prosperity. Affordable housing is also an investment in health promotion and illness prevention, which can reduce health care costs. Having safe and stable housing gives children the opportunity to learn and succeed. Providing people who are homeless with permanent housing and support significantly improves their mental and physical health, and reduces their use of costly emergency services. It is clear that investing in housing results in savings in the health, education, criminal justice and social service systems. 4 Housing Opportunities Toronto
  • 5. However, more than 640,000 people in reaching a population of 2.8 million by Toronto – including students, seniors, young 2020. However, this is only a small part of couples, people with disabilities,Aboriginal what will drive housing demand. peoples, low-income workers and their families, new Canadians and people who are Toronto will be the first stop for an unemployed — need some form of assistance estimated one million immigrants from to meet their housing needs. every corner of the world. At the same time, thousands of Some 200,000 tenant Toronto also faces a dynamic Canadians will households live in migrate here from housing they cannot decade during which across Canada.As afford, spending 30 per population shifts and economic many as 100,000 cent or more of their change will challenge the City’s young people will income on shelter, with enter the Toronto little left to cover other ability to provide housing housing market for basic needs such as food, opportunity for all. the first time which clothing, medicine and will further fuel childcare. demand for rental housing.At the other Meanwhile, a troubling trend has end of the spectrum, some 80,000 residents emerged in Toronto over the past 30 years. will enter their senior years. Rising poverty and a growing gap between rich and poor has led to a city more divided These significant shifts in the city’s than ever before along income and socio- population will be accompanied by the economic lines. Many neighbourhoods have movement of residents, particularly families, seen significant amounts of new housing out of Toronto into the surrounding region built but 95 per cent of that is for the and beyond. ownership market. Considered together, this will place a strong Other neighbourhoods where there is high demand on Toronto’s full range of housing need and minimal physical and social opportunities in both the ownership and infrastructure have been identified for rental sectors. While many residents will be revitalization.Affordable housing is a key able to compete in the private market many component of this strategy to create mixed others will need strong public policies and income neighbourhoods and reverse the programs to meet their housing needs. trend of income polarization. That’s what this 10-year Action Plan is designed to do. Toronto also faces a dynamic decade during which population shifts and economic A snapshot of Toronto at the start of the change will challenge the City’s ability to next decade shows a city with a set of provide housing opportunity for all. challenges ahead in housing its residents, maintaining its aging housing, creating new Over the next decade,Toronto is expected homes and rebuilding entire to grow by a net total of 130,000 people, neighbourhoods. 5 An Affordable Housing Action Plan 2010 - 2020
  • 6. How is Toronto responding to these 4) Preserve and repair rental housing challenges? 5) Revitalize neighbourhoods Public consultations held throughout 2008, involving more than 1,800 individuals and 6) Create new affordable rental homes organizations, confirmed the strategic 7) Help people to buy and stay in their approach proposed in the Housing homes Opportunities Toronto framework document released in November, 2007. 8) Working together The direction we received from the public, The Plan is aligned with, and advocates and experts was clear - the City complementary to, other key City must be bold, be innovative, and above all initiatives, including the Official Plan,Transit else, be a leader. City, and the Change is in the Air climate change strategy. It builds In response, the Housing on and supports several Opportunities Toronto We begin with a goal – other long-term goals, Action Plan 2010-2020 sets the goal of providing such as the targets that are responsive housing opportunities revitalization plans of to the needs of Toronto Community Torontonians. It calls for for all – in a city that has, Housing Corporation as $484 million in annual for more than 175 years, well as Waterfront investments over the next 10 years to assist 257,700 strived to welcome and Toronto, Mayor’s Tower Renewal and Making a households struggling with house residents in all Safe City Safer.The Plan high housing costs or their diversity. supports the Prosperity inadequate accommodation. Agenda’s goal to Fundamentally, HOT is a roadmap to steer position Toronto as a leading 21st century the work and investment decisions of the global city by encouraging business City of Toronto in partnership with federal investment, stimulating the economy, and provincial governments, as well as the attracting key workers and creating public and private housing sectors over the opportunity and liveability for all residents. next decade. It also supports the Province’s poverty To this end, HOT proposes 67 actions reduction strategy and will provide input to within the following eight strategic themes: the long-term provincial housing strategy. 1) Create housing opportunities in all The HOT Action Plan 2010-2020 includes: neighbourhoods • A Toronto Housing Charter which states 2) Help homeless and vulnerable people that all residents should be able to live in find and keep homes their neighbourhood of choice without discrimination. 3) Assist individuals and families to afford rents • A Housing First plan to end homelessness. 6 Housing Opportunities Toronto
  • 7. • A commitment to repair and revitalize Toronto Community Housing and other non-profit and co-operative housing units. • Creation of 1,000 new affordable rental homes annually. • Innovative regulatory changes that will extend financial incentives to encourage more affordable rental homes mixed within market housing developments, as well as to increase homeownership opportunities. We begin with a goal – the goal of providing housing opportunities for all – in a city that has, for more than 175 years, strived to welcome and house residents in all their diversity. With our partners we intend to honour and build on that tradition for the next 10 years and beyond because “decent housing simply has to be achieved in our democratic society.” 7 An Affordable Housing Action Plan 2010 - 2020
  • 8. The Power of Affordable Housing Powering Economic Prosperity Powering Liveable Attracts immigrants, key workers and a Neighbourhoods skilled labour force Makes streets safer and encourages business and other investments in neighbourhoods Encourages businesses to locate and expand locally Diverse neighbourhoods provide opportunity and affordability in all 44 wards Every 1,000 units of affordable housing across the City built creates between 2,000 and 2,500 person years of employment Reducing concentration of poverty, improves health, safety and quality of life for Costs less on average ($23 per day) than residents use of emergency shelters ($69), jails ($142) and hospitals ($665) when people are Powering Healthy People homeless Decreases exposure to harmful conditions Powering a Greener City such as mould, toxins or poor air quality found in inadequate housing Allows people to live closer to where they work, reducing vehicle-related greenhouse Increased stability and security results in gas emissions better mental and physical health. Upgrades to energy efficiency Improves educational outcomes measures reduce the greenhouse and opportunities for children. gases emitted by the heating and cooling of residential buildings ECONOMIC PROSPERITY HEALTHY AFFORDABLE ENVIRONMENTAL PEOPLE HOUSING SUSTAINABILITY LIVEABLE NEIGHBOURHOODS 8 Housing Opportunities Toronto
  • 9. Strategic Theme One Creating Housing Opportunities in all Neighbourhoods he City of Toronto’s Coat of Arms boasts the “ When a culture ensures that all of its citizens T motto:“Diversity Our Strength.”Those are important words for a city that strives to provide a high quality of life for all of its residents. have a home, the quality But it is one thing to speak proudly of diversity on the of life in that society Coat of Arms and quite another to take action to ensure improves. ” Karen Bach, Yonge Street Mission Affordable Housing Committee deputation people are made welcome.That is why this Plan proposes the adoption by City Council of a first for Canada – an affordable housing charter. The Toronto Housing Charter – Opportunity for All brings together existing Council policy and sets out Toronto’s aims and purposes in addressing homelessness and housing issues. It contains a formal policy statement to guide both Council decisions and staff actions in the provision of housing services to all Torontonians. It specifically states that “All residents should have a safe, secure, affordable and well- maintained home from which to realize their full potential.” This is consistent with the City’s Official Plan which recognizes adequate and affordable housing as a basic requirement for everyone. But the Charter goes beyond that and states that “All residents should be able to live in their neighbourhood of choice without discrimination.” In other words, the City believes, as stated in the Official Plan, that a full range of housing options should be available across Toronto, in every ward and every neighbourhood – from accessible apartments for seniors, to large homes for multi-generational families, to opportunities for individuals whose needs are best served by sharing their homes. As the Charter notes: “All residents have the right to equal treatment in housing without discrimination as provided by the Ontario Human Rights Code…” The City will work to support this right by promoting the benefits of affordable housing across Toronto. 9 An Affordable Housing Action Plan 2010 - 2020
  • 10. The policies set out in the Charter are the foundation for the direction and actions proposed in this Plan. What we heard: So, how does the City act to put the Charter into action? Part of the answer is a Councillor’s guide to housing opportunities. Good Homes-Good Neighbours is a toolbox filled with advice and resources to meet the housing needs of ward residents. “ We need our political leaders to underscore that all people have the right to secure housing and It offers guidelines for Councillors wishing to take that attempts to exclude people action to meet different housing needs in their because they are homeless or have communities.Whether it’s setting the tone for public mental health issues are meetings or helping a homeless person get off the street discrimination and a violation of or working with city planning staff to negotiate with fundamental human rights. developers for affordable housing benefits, Good Homes-Good Neighbours supports a Councillor’s work at the local level. Peter Lye, DreamTeam June 16th Affordable Housing Committee deputation ” Another means of making the Charter relevant to the daily life of Toronto residents is to raise awareness of its principles.To that end, the City will conduct a public education initiative highlighting the Charter’s message. City Actions “ All people have the right to live in communities of their choice, without discrimination. 1. Approve the Toronto Housing Charter that affirms the opportunity for all residents to have a safe, secure, affordable and well-maintained home from Paul Dowling, HomeComing June 16th Affordable Housing Committee deputation ” which to realize their full potential, without discrimination. 2. Support Councillors to take a leadership role addressing affordable housing issues in their wards by providing Good Homes-Good Neighbours, a Councillor’s guide to affordable housing. 3. Work with partners to undertake public education initiatives highlighting the Toronto Housing Charter. 4. Examine bringing forward a bylaw that strengthens the City’s response to housing discrimination. 10 Housing Opportunities Toronto
  • 11. Toronto Housing Charter – Opportunity for All Policy Statement: It is the policy of the City of Toronto that fair access to a full range of housing is fundamental to strengthening Toronto’s economy, its environmental efforts, and the health and social well-being of its residents and communities. In that regard: All residents should have a safe, secure, affordable and well-maintained home from which to realize their full potential. All residents should be able to live in their neighbourhood of choice without discrimination. All residents, regardless of whether they rent or own a home, or are homeless, have an equal stake and voice in Toronto’s future. All residents have the right to equal treatment in housing without discrimination as provided by the Ontario Human Rights Code, and to be protected from discriminatory practices which limit their housing opportunities. All housing in Toronto should be maintained and operated in a good and safe state of repair. Implementation: The Toronto Housing Charter – Opportunity for All is designed to guide City Council and the City’s public service in the provision of services and programs to residents. The City of Toronto will consult and work with the Ontario Human Rights Commission to support the housing rights of residents and to advance the policies contained in the Toronto Housing Charter. The City of Toronto will from time to time review the Toronto Housing Charter to reflect any amendments to complementary policies including Toronto’s Official Plan, the Human Rights and Anti-Harassment Policy, and the Vision Statement on Access, Equity and Diversity. 11 An Affordable Housing Action Plan 2010 - 2020
  • 12. Strategic Theme Two Help Homeless and Vulnerable People Find and Keep Homes In 2008, about 25,000 people experienced “ We look to the City to continue programs like Streets to Homes, which homelessness and needed to rely on an emergency shelter for at least one night.While there are many successful programs and services in place to assist people who are homeless, there is more work to be reach out to people who done to ensure that all Torontonians have access to the security, dignity and stability of a home. are homeless and provide supports to get people off The best way to end homelessness is to provide people the street and into with permanent housing. Once people have access to permanent housing. the security, dignity and stability of housing, they can The Dream Team ” then begin to address other challenges — such as lack of employment skills and mental health or addiction issues. Research and experience have shown that formerly homeless individuals, even those with complex mental health and addiction issues, can successfully maintain housing with the appropriate supports.This is the basis of the Housing First approach which is the foundation for all services and programs to address homelessness and housing in the City of Toronto. The success of the Streets to Homes program in providing intensive case management supports to assist people to move into housing directly from the street, with more than 90 per cent remaining housed, proves that the Housing First approach works. Housing workers in shelters also assist people to move into housing directly from shelters. Once people are in housing with appropriate supports their quality of life improves dramatically, and they experience improved health, a sense of security, better nutrition, less alcohol and drug use, and a more positive outlook for the future. Providing housing is not only the right thing to do because it improves people’s quality of life, it is also a cost-effective solution to homelessness. Once people are in housing, they tend to use fewer expensive emergency services and begin accessing more appropriate health and community services to meet their needs. Research 12 Housing Opportunities Toronto
  • 13. shows the savings to other services such as hospital emergency rooms, ambulance and policing offset a significant portion of the costs of providing housing and What we heard: supports through Streets to Homes. While providing housing is important, ensuring people also have the supports they need to remain in their “ Youth said that good, stable, affordable housing made it easier to homes is critical. Some vulnerable tenants need go to school and have a quiet place additional supports in order to maintain their housing. to study, build a healthy lifestyle, In particular, more housing supports are needed in search for and maintain social housing communities.Along with the employment, plan for the future, revitalization of physical infrastructure, these supports are critical to ensuring that residents are able to feel good about the present and be maintain housing stability and to developing healthy optimistic about the future. and successful communities. Other services, such as Housing Help Centres and Drop-in Centres, also help people find and keep their homes. Marion Audy Catholic Children’s Aid Society ” In addition to those who are homeless, many other vulnerable groups require assistance to find suitable housing. People with mental health issues or physical disabilities, people with environmental sensitivities, “ For some older adults appropriate supports prevent them from cycling back to the streets or Aboriginal people, immigrants and refugees, victims of violence, low-income families with children, youth from moving to institutional leaving child welfare care, and seniors all have distinct settings such as nursing homes and needs for housing and supports. hospitals. The Streets to Homes program has recently been enhanced to provide service to all street-involved people, ” Institute for Life Course and Aging including those who panhandle.There are now more than three times as many outreach workers on the street in the downtown core to assist people to find housing. “ It is essential that programmatic supports are Housing outreach staff work with clients one-on-one to integrated with housing find them housing directly from the street and to sustainability. Whether we are address other needs that will help reduce panhandling. considering the homeless and The program will continue to implement these enhanced services and work with community agencies, vulnerable or inclusive, drop-in centres, business associations and police to sustainable neighbourhoods, ensure a coordinated approach to ending street bricks and mortar are not homelessness. Implementation and outcomes will be enough. assessed and program improvements and adjustments made as required. Major Dennis Brown Salvation Army ” 13 An Affordable Housing Action Plan 2010 - 2020
  • 14. The City will also work with the Province to establish a permanent program using flexible per diem funding to provide supports to assist more people to move from Success Story: shelters into permanent housing.This would be an Hostels to Homes Pilot expansion of a program similar to the successful Hostels to Homes pilot. This pilot program provides flexibility in the use of In addition, the City will work with the Province to shelter per diem funding to adapt the existing funding model for shelters to support assist frequent shelter users a Housing First approach.The current model provides to find and move into funding based on occupancy, rather than on actual permanent housing. operating and support costs to provide services to Housing support workers homeless people. By modifying the funding model to provide follow-up supports create greater flexibility and individualized supports to for an 18 month period. help shelter users find and keep permanent housing, the shelter system will be returned to its original role of These supports help clients providing temporary emergency assistance. to search for a place to live, develop life and social skills, Another step to achieve this goal will be redeveloping connect to services in their selected shelter sites to include a mix of affordable and neighbourhood and also supportive housing, and to enhance shelter services provide housing with more appropriate facilities and programs that stabilization and crisis better meet client needs. support. Redevelopment will revitalize the surrounding In the initial pilot, 310 neighbourhoods and create mixed-use housing individuals were assisted to developments that may include private market housing, find housing, and in the social housing, innovative long-term care, health care and second phase 30 family supportive housing models and emergency shelter beds. households were housed through the program. Other forms of innovative affordable housing that provide the support people need to leave homelessness The pilot program has been are also required.This includes interim housing that a highly successful example provides immediate access to housing for an individual of a provincially funded while their permanent housing plan is being developed. program which provides Redevelopment of residential apartment buildings and municipalities the flexibility single room occupancy hotels can be one way to create to develop innovative new interim or supportive housing. strategies appropriate to local circumstances in order While the Province has provided funding to create some to assist frequent shelter new supportive housing in recent years, many people users to end their with complex, ongoing mental health and addiction homelessness. issues are still not able to get the long-term supports they need to remain in housing. More provincially- 14 Housing Opportunities Toronto
  • 15. funded supportive housing and mental vulnerable people are able to keep their health and addiction supports are needed homes by: to assist these most vulnerable individuals. a. Allocating funding to community programs and services which help Seniors, in particular, are a rapidly growing people find and keep homes. demographic group with specific housing needs.These needs must be addressed b. Advocating to the provincial and federal through the development of innovative governments to provide increased new models of housing and supports which funding to enhance housing supports allow seniors to receive the care needed to available to vulnerable tenants in private remain in their homes. Some seniors, such market and social housing communities. as those who have experienced 7. Expand alternative, supportive and homelessness or have drug and alcohol interim housing for formerly homeless addictions, require specialized supports to and vulnerable people by: meet their unique needs. a. Developing new interim housing units City Actions: for people housed from shelters and 5. Expand Toronto’s Housing First clients of the Streets to Homes program approach to help people living on the b. Replenishing the Mayor’s Homelessness street or in shelters find permanent Initiative Fund to support development affordable housing by: of supportive and interim housing. a. Continuing to work toward Council’s 8. Support the acquisition and renovation goal of ending street homelessness of residential apartment and similar through the implementation of the buildings such as single room enhanced Streets to Homes program. occupancy (SRO) hotels to provide b. Working with the Province to establish sustainable, affordable rental homes by: a permanent program using flexible a. Providing funding for the shelter per diem funding to provide redevelopment of SRO hotels as interim shelter clients with housing supports in and supportive housing for people the community, similar to the Hostels to leaving shelters and Streets to Homes Homes pilot. program clients. c. Working with the Province to b. Encouraging acquisition/renovation of implement a new funding model for privately-owned apartment buildings, shelters that supports a Housing First legal rooming houses and SRO hotels as approach. an eligible option under future d. Redeveloping selected emergency programs for affordable housing shelter sites into a combination of development. innovative long-term care, health care, supportive and affordable housing and 9. Address future supportive/alternative emergency shelter programs. housing needs for vulnerable and formerly homeless people with mental 6. Co-ordinate and provide supports and health and daily living challenges by: housing to ensure homeless and 15 An Affordable Housing Action Plan 2010 - 2020
  • 16. a. Working in partnership with the Mental every three years, with the next to occur Health Commission of Canada and in 2012. housing providers to implement and b. Analyzing available data to identify changes develop further evidence for successful and evidence for future service needs. housing program models for individuals with mental health issues. Requests to the Federal b. Identifying effective practices and gaps and Provincial Governments: in existing supportive/alternative 13. The provincial government use a housing for clients with complex needs. Housing First approach to deliver c. Working with the provincial funding and services to vulnerable and government to ensure that mental homeless people, including reinvesting health supportive housing options are savings achieved by this approach from integrated into the housing and other areas, such as health, immigration, homelessness service system. corrections and emergency services. 14. The provincial government implement a 10. Address the housing issues facing new funding model for shelters which Aboriginal people who are homeless by: supports a Housing First approach and a. Allocating funds to support the provide flexibility in the use of shelter development of Aboriginal-specific funding to establish a permanent housing options. program to provide shelter clients with b. Developing partnerships with and housing supports in the community, supporting the delivery of housing support similar to the Hostels to Homes pilot. services by Aboriginal-specific agencies. 15. The provincial government increase funding for mental health supportive 11. Develop strategies to help seniors live housing and housing with supports independently in existing social and options and that these be integrated into rental housing by: the existing housing and homelessness a. Creating new models of housing and service system. supports and long-term care for 16. The provincial government increase vulnerable and formerly homeless funding for housing supports, Housing seniors with complex needs. Help Centres and Drop-in Centres. b. Assisting seniors in social and rental 17. The provincial government increase housing to live independently. funding for supportive housing options c. Redeveloping long-term care facilities into for vulnerable seniors. Campuses of Care that promote healthy 18. The federal government, at a minimum, aging in place with a range of housing, double and make permanent funding to health and social service options in a address homelessness. single location. 19. The federal government increase 12. Use the Street Needs Assessment and funding and revise criteria for programs other research to help guide future that help landlords repair and adapt affordable housing strategies by: rental housing for seniors and other a. Conducting a Street Needs Assessment vulnerable people. 16 Housing Opportunities Toronto
  • 17. Strategic Theme Three Assist Families and Individuals to Afford Rents “ ar too many people in the City of Toronto struggle Housing concerns should be linked to income security. Social F to pay their rent each month. More than 200,000 tenant households, or 47 per cent of renters, have affordability problems and pay more than 30 per cent of their income on rent. For half of these households who assistance benefits and pay more than 50 per cent of their income on rent, minimum pay are too low affordability is an even more serious issue. and should be increased substantially. For many of these families, the high cost of housing Participant, ” Margaret Frazer House consultation means choosing between paying the rent and putting food on the table. Families who have little disposable income available after paying their rent are also less able to help their children participate in extra-curricular and recreational activities that provide important developmental and social opportunities. Some people are able to live in rent-geared-to-income (RGI) units provided through social housing and rent supplements in private market buildings. Low-income tenants in these units pay 30 per cent of their income toward rent with the balance covered by a subsidy. Regardless of changes in income, their housing will remain affordable.When incomes go up, rents go up as well. The City has administered the centralized social housing waiting list since 2002 under the authority and regulation of the Social Housing Reform Act (SHRA),. The SHRA sets out provincially mandated rules for operating the centralized waiting list and establishes areas of local policy discretion. However, there is a huge unmet need for more subsidized housing and the waiting list is far too long. Waiting times range from 2 – 12 years depending on the unit size and location. For vulnerable individuals and families struggling to pay the rent and who may be at risk of losing their home in the near future, being told they must wait years for an affordable home is difficult and frustrating. 17 An Affordable Housing Action Plan 2010 - 2020
  • 18. For those at risk of losing their housing, the City has a range of programs to help prevent eviction and regain housing stability.The Rent Bank provides interest-free What we heard: loans to households at risk of being evicted due to arrears.Workers at seven Housing Help Centres assist people to find affordable housing and provide education on tenant rights, landlord mediation and other assistance to try to prevent evictions. “ Make affordable housing accessible by creating standard, citywide procedures that applicants can easily navigate. There is also a range of services available to assist homeless and recently-housed individuals to participate in skills training, volunteer work or employment. Engaging in some form of employment or other Artist Affordable Housing Stakeholder Consultation ” meaningful activity supports reintegration into home and community for homeless and under-housed people, as well as providing the opportunity to earn income for long-term self-sufficiency. However, while these programs are important, the key “ The Province should provide long term funding for rent to meeting the housing needs of the many thousands of supplement and housing allowance households with serious affordability problems is programs, including those providing more provincially-funded rent supplements, programs already operating and housing allowances and other shelter benefits. any new programs. Although the underlying problem is a shortage of subsidized RGI homes for low-income residents who ” Mayor’s Roundtable on Seniors cannot afford market rents, there is also more that can be done to determine how service to clients could be improved and whether the current waiting list system is meeting the City’s intended objective of providing access to housing. “ A homeless mom will worry about housing, feeding, clothing and schooling her children. Her A comprehensive review of the waiting list will evaluate its effectiveness in meeting the needs of social housing own needs for education, training applicants, housing providers and the broader and employment are always community.The review will identify successes as well as last. gaps, limitations and barriers in the access system in Toronto and elsewhere.The impact of City rules, policies and procedures will be evaluated and ” Aboriginal Stakeholder GTA Aboriginal housing consultations alternatives identified.The review will also evaluate and make recommendations for changes to the SHRA to enable Toronto to administer the waiting list to best meet local needs. 18 Housing Opportunities Toronto
  • 19. City Actions: 20. Keep tenants housed through eviction prevention and education by: Success Story: Toronto Enterprise a. Funding Housing Help Centres to provide housing Fund assistance to at-risk households. b. Administering the provincially-funded Rent Bank The Toronto Enterprise program which helps at-risk households avoid Fund (TEF) is an eviction through short-term, interest free loans. organization which c. Providing funding to drop-in centres to provide food facilitates the and other practical supports that promote housing development of social stability. purpose enterprises. A social purpose enterprise 21. Support the development of skills training is a business that is run by opportunities, employment creation initiatives and a non-profit organization community economic development for social which balances both housing tenants, shelter users, street involved and revenue generation and a recently housed homeless people by: social objective - the a. Expanding specialized employability assessment and “double-bottom line”. counselling supports. By being provided with b. Facilitating access to skills training, work preparation employment opportunities, options and educational opportunities with people who are homeless specialized accommodations and supports. or at risk of homelessness c. Working with the business community, non-profit gain valuable skills and organizations and government to develop work experience, transitional work programs and to broker improved self-esteem, employment opportunities with appropriate and connections to their supports for individuals who require a staged re- community. As well, by entry to the workforce. helping people generate d. Continuing to support the development of social additional income and purpose enterprises that provide supported work reduce their poverty, the placement and employment opportunities. TEF helps to prevent and reduce homelessness. 22.Transform the social housing waiting list into a proactive social housing access system by: In partnership with the a. Leading a comprehensive review to explore how to United Way, the City of improve service to clients, more effectively match Toronto provides funding applicants with units, and provide fair and efficient to the TEF through the access to housing for the most vulnerable. federal Homelessness Partnership Initiative. b. Implementing identified recommendations and advocating for the changes to provincial legislation that are required in order to create an effective, 19 An Affordable Housing Action Plan 2010 - 2020
  • 20. responsive and customer-oriented waiting list system. Requests to the Federal and Provincial Governments: 23.The provincial government assist low- income residents through sustainable increased funding for rent supplements, housing allowances, and/or other shelter benefits. 24.The provincial and federal governments continue to fund housing allowance and rent supplement programs, in particular those which are set to expire. 25.The federal and provincial governments provide municipalities greater authority under a more flexible legislative framework to make local decisions about social housing. 26.The provincial government annually increase and adjust social assistance rates to reflect current living standards and to include a shelter component maximum equal to 100 per cent of the median market rent for each local housing market, based on annual statistics collected by the Canada Mortgage and Housing Corporation. 27.The provincial and federal governments increase access to Employment Insurance, child benefit programs and other benefits for the working poor. 20 Housing Opportunities Toronto
  • 21. Strategic Theme Four Preserve and Repair Rental Housing “ ell maintained, safe and affordable rental We recognize the problem can’t be solved overnight. Nevertheless, W homes make a powerful, positive contribution to the lives of more than one million Toronto renters. the enormity of the In addition to encouraging the development of new problem should not affordable rental housing, the challenge is to ensure that prevent action from being existing rental housing remains affordable and well taken today. There is a maintained. great need for new social Over the next decade, the housing needs of many low- housing to be built, but to-moderate-income residents will be met primarily we can’t forget what through Toronto’s existing 440,000 rental homes. As a already exists.” result, preserving and repairing this valuable asset is a Wallace Simpson, Save Our Structures ” critical component of this 10-year Plan. Like other buildings in Toronto, our private and social housing rental stock is aging. By 2020, some 60 per cent of rental apartments will be at least 50 years old. In some parts of Toronto, low-rise rental housing is much older. Many of these buildings require costly repairs for basic components such as boilers, roofs, plumbing and electrical systems. They are also among the least energy efficient buildings in the city, are a significant source of greenhouse gases and can impose an “energy burden” on low-income households. Preserving and fixing rental housing starts with the City continuing to repair the social, non-profit and co- operative housing it directly administers.This means maintaining and investing in an asset of more than 90,000 rental homes worth some $16 billion. Likewise, the federal and provincial governments must re-invest in the thousands of co-operative and supportive rental homes they directly administer in Toronto. Toronto Community Housing faces a $352 million shortfall for the repair of its rental homes over the next 10 years. In addition, the City’s 28,000 non-profit and 21 An Affordable Housing Action Plan 2010 - 2020
  • 22. co-operative homes require at least an estimated $340 million by 2020 to maintain them in a state of good repair. What we heard: It has long been recognized that the provincial transfer of social housing to Toronto and other Ontario municipalities in the early 1990s did not fully consider the medium and long-term implications.This is perhaps “ We know that there is a stigma attached to the term rooming most apparent in the lack of funding for the normal houses. We also know that with repairs and maintenance that every home needs. supports, rooming houses can provide stable housing. Similarly, the transfer arrangement severely constrains non-profit and co-operative housing operators from accessing financing to pay for repairs and renovations. Phil Nazar Rooming House Working Group ” Complex administrative rules and an inflexible provincial legislative framework prevent the City from making locally appropriate decisions and taking advantage of opportunities associated with the redevelopment and regeneration of neighbourhoods. “ There are billions of dollars tied up in social housing and regulations make it impossible to Many social housing providers also struggle to attract and keep qualified volunteer board members and staff. use any of this equity to develop Administrators of social housing projects are often more affordable housing. expected to be knowledgeable in many areas including building maintenance, finance, labour relations, tenant support services and multiculturalism. Particularly for Jon Harstone Development Consultant ” smaller organizations, lack of opportunities for training or promotion, the small scale of operations which may limit salaries and benefits, as well as the complex issues facing social housing providers make it difficult to recruit and keep new workers. New strategies are “ Several participants conceived of poor quality, unsafe housing as needed to address these challenges. a human rights issue. Many felt that private landlords were not Another provincial funding inequity which drains City coffers involves the rental subsidies provided to held to account to maintain housing in good repair. ” households receiving social assistance.The Province pays a much smaller subsidy to social assistance recipients in social housing, compared to those who Community Social Planning rent in the private market.The City is required to make Council of Toronto up the difference between that amount and the actual rent.This funding gap costs Toronto $77 million annually: money that could be better spent on repairing social housing. 22 Housing Opportunities Toronto
  • 23. Meanwhile, the federal government continues to reap a growing financial windfall from the expiry of social housing mortgage agreements in Toronto. The “ Everyone agrees that well- funded, well-managed social implications are staggering: by 2020 some $120 million in annual federal funding is scheduled to be withdrawn from Toronto’s social housing budget. housing is essential for communities to be socially and Social housing repair has topped the City’s list of recent economically viable. The City of investments — led by Council’s decision in 2008 to Toronto has taken all the action it invest $75 million from the sale of Toronto Hydro Telecom in the repair of Toronto Community Housing can to ensure the continued value buildings and suites.The provincial government has also of this city asset. But still the committed $36 million in repair funding. social housing stock continues to be at risk. At best, the City does not Toronto Community Housing is implementing a 10-year, $952 million Real Estate Asset Investment Strategy to have the fiscal capacity to continue refurbish more than 50,000 homes. The goal is to to meet its current social housing provide housing in a good state of repair within healthy responsibilities. At worst, it cannot communities, cost-effective management and a 40 per manage the growing costs of the cent reduction in greenhouse gas emissions.Toronto existing stock, let alone provide Community Housing has $600 million in base funding the needed new stock. Doing for this strategy, leaving a $352 million gap. nothing or tinkering with the In 2009, the federal government, for the first time in status quo is not an option if the more than 10 years, committed, as part of its economic very fabric of the City is not to be recovery plan, new funding to repair existing social worn down by the continuing housing.That amounts to $704 million in federal/provincial funding in Ontario over the next deterioration of social housing several years. communities. Tied in Knots, ” Report to City Council, 2007 These initial investments over the short term are a good start and will result in better buildings and living conditions for social housing residents. But ensuring that this valuable asset achieves and maintains a state of good repair requires ongoing and sustainable funding. The private rental sector is not immune to these challenges. Among the 330,000 private rental homes scattered among a range of owners, from single independent owners to large real estate investment trusts, there is a significant need for costly upgrades.As repair costs may lead to rent increases, there must be a careful balancing of upgrades and affordability. Providing financial incentives to private market landlords can help achieve this balance. 23 An Affordable Housing Action Plan 2010 - 2020
  • 24. A promising new program is Mayor’s Tower Renewal. Launched in 2008, it will provide upgrades, community investment and greening for Toronto’s 1,000 public and Success Story: private high-rise towers.This long-term initiative will Toronto Community bring direct funding to apartment neighborhoods, foster Housing’s Unit vibrant communities and improve the environment by Refurbishment reducing greenhouse gas emissions. Program Green upgrades and renovations of existing high-rise Over three years, Toronto buildings will result in lower energy costs to rental Community Housing’s Unit operators.When combined with financial incentive Refurbishment Program will programs, they may also help keep rents affordable. upgrade 9,000 bathrooms and kitchens (and related Mayor’s Tower Renewal now includes four buildings and mechanical systems) which will expand to others across Toronto over the next are currently in poor repair. several years. By 2020, it is anticipated that hundreds of The $76 million investment buildings could participate. includes $42 million from While Tower Renewal will address the most energy the City of Toronto (Hydro inefficient high-rise buildings, there are significant Telecom sale) and $34 maintenance and repair needs in the rest of the rental million from the Province. stock as well. Poorly maintained rental buildings are The program focuses on neither good for residents nor the community. Over those units in greatest need time, such buildings become more costly to repair, are of repair and was developed abandoned or left for deliberate and premature with the direct input of demolition. tenants. This work will The conversion or demolition of rental housing reduces improve the living the choices available to lower income residents.The conditions for thousands of impact is greater when the market does not produce people. The program will enough affordable rental housing. In 2002, the City also provide training and established policies to protect rental housing by employment opportunities preventing the demolition or conversion of residences for youth and tenants. with six or more units (unless replacements are Other key work includes the provided in the case of demolition). removal of mould and In 2007, Council confirmed this goal by adopting an asbestos to ensure safe and enhanced bylaw that extends the range of housing to be healthy living environments. protected.As a result, only 600 rental homes have been lost between 2002 and 2008, much less than in other large Ontario cities. Also launched in 2008, the Toronto Multi-Residential Apartment Building Strategy provides an audit and enforcement program to upgrade 176 public and private 24 Housing Opportunities Toronto
  • 25. sector rental buildings. Like Mayor’s Tower City Actions: Renewal, the strategy will assist low-and- 28. Ensure that the existing social housing moderate income residents by promoting stock achieves and maintains a state of safe, well-maintained buildings. good repair by: Private rental operators are also eligible for a. Supporting the efforts of Toronto such federal initiatives as the Residential Community Housing to implement its Rehabilitation Assistance Program, which is Real Estate Asset Investment Strategy. administered by the City. Between1998 and b. Working with non-profit and co- 2008, the City has overseen the delivery of operative housing operators to improve more than $52 million in grants and loans their financial capacity to respond to to support the repair, renovation and state of good repair needs and maintain retrofit of more than 5,400 low-income their buildings. rental homes. Over the next decade there is a tremendous opportunity to expand 29. Strengthen the more than 250 non- existing federally funded renovation and profit and co-operative housing energy retrofit initiatives. Such initiatives providers to make them even more should also give attention to fire prevention effective partners in delivering and initiatives that improve the safety of maintaining social housing communities residents and the preservation of housing. by: a. Encouraging the federal and provincial To ensure private sector rental buildings are governments to invest in strategies to repaired and updated within the next ensure that social housing providers are decade, there is a need to increase able to attract and keep qualified incentives and opportunities.This will be volunteer board members and staff. essential to preserve Toronto’s rental b. Working with social housing sector housing while providing affordable rents. organizations to seek opportunities for Finally, any discussion about the collaborations and mergers. preservation of affordable housing must c. Working with social housing sector acknowledge the role of second suites and organizations to develop training to rooming houses as part of the range of strengthen the capacity of housing affordable housing options required in provider boards and staff. Toronto. For many of the City’s most vulnerable residents, the availability of such 30. Ensure existing affordable rental options means the difference between housing is preserved by: being homeless and being housed. Second a. Establishing an ‘abandoned building suites and rooming houses also provide an protocol’ designed to identify and effective way to integrate affordable provide solutions where rental buildings housing into all of Toronto’s residential are deliberately left vacant. neighbourhoods. b. Consistently applying the Official Plan housing policies and the City’s conversion and demolition bylaw to 25 An Affordable Housing Action Plan 2010 - 2020
  • 26. prevent the loss of rental housing when Requests to the Federal property owners apply for City and Provincial Governments: approvals. 33.The federal government re-invest the 31. Preserve and expand the supply of savings arising from the expiration of affordable housing available to single current agreements back into social persons by: housing. a. Encouraging and permitting an increase 34.The federal and provincial governments in legal, well run rooming houses and provide ongoing and sustainable other appropriate forms of housing funding to ensure the social housing where current zoning by-laws allow, and stock achieves and maintains a state of subject to any future changes to the good repair. zoning by-law. b. Providing training and other supports to 35.The provincial government increase the landlords and operators to assist them cap on rent scales for social assistance to improve and maintain the rooming recipients in rent-geared-to-income house stock. housing to match the maximum shelter allowances provided by Ontario Works 32. Promote the repair and retrofit of and the Ontario Disability Support homes in the public and private rental Program. sector by: 36.The federal and provincial governments a. Expanding Mayor’s Tower Renewal facilitate the redevelopment and based on the recommendations refinancing of social housing by emerging from the pilot projects. amending regulations which limit b. Ensuring the existing private rental innovation in leveraging the use of stock is maintained in good repair social housing assets for investments in through a permanent proactive strategy building repairs, expansions and energy program, such as the Multi-Residential retrofits. Apartment Building Strategy. c. Working with social and private housing 37.The federal and provincial governments providers to promote fire safety, implement the recommendations from including the development of home the report, Tied in Knots: Unlocking the escape plans and the maintenance of Potential of Social Housing, approved working smoke alarms. by City Council in December 2007. 38.The federal and provincial governments increase funding for private-sector rental repair and energy retrofit programs while ensuring rents remain affordable. 26 Housing Opportunities Toronto
  • 27. Strategic Theme Five Revitalize Neighbourhoods oronto’s diverse neighbourhoods are home to 2.7 “ It is not acceptable to continue ghettoizing low- T million people and are a powerful positive force, drawing investment, tourists and new residents. But while many of these neighbourhoods provide a mix income communities. We of housing opportunities and a range of services, too need to build mixed many others do not.That is why the City has focused on revitalizing existing neighbourhoods and developing income mixed-income and mixed-use communities. neighbourhoods. Consultation participant ” Community Social Planning Council In some cases, past decisions to build large public housing communities with limited services and infrastructure have contributed to the marginalization of of Toronto low-income families and individuals in social housing buildings. Much of this social housing can be found within high- needs neighbourhoods where there is a concentration of poverty, coupled with a lack of community infrastructure.Toronto’s Strong Neighbourhoods Strategy seeks to strengthen the most disadvantaged neighbourhoods through an integrated, place-based partnership that connects the three orders of government with local stakeholders to better target What we heard: community resources. Over the next decade, it is essential that the City build “ People want family-friendly public housing spread across the on this successful foundation to help revitalize and improve the quality of life in communities where residents live in poverty and isolation. city in quiet, safe neighbourhoods. Most want to live near This starts with providing a mix of housing conveniences like shopping, good opportunities in the revitalization of existing Toronto TTC, excellent schools and parks Community Housing communities and the development of new mixed-income communities. and services such as community centres and libraries. Toronto Community Housing is in the forefront of the ” St Stephen’s Community House City’s social housing revitalization efforts. Over the next 10 years,Toronto Community Housing will continue and complete the revitalization of Regent Park in Toronto’s east downtown. 27 An Affordable Housing Action Plan 2010 - 2020
  • 28. By 2020, Regent Park will be home to 12,500 people living in a mix of social, affordable and market rental Success Story: and ownership homes. Streets closed The New Regent Park Neighbourhood for more than 50 years will be re- opened. Residents will enjoy new Toronto Community Housing is transforming shopping services and new recreation Regent Park, one of Canada’s oldest and and aquatic centres, children’s hub largest social housing communities, into a and central park. vibrant, mixed-use, mixed-income community. It will look and feel much like Successfully accomplishing this other downtown neighbourhoods. transformation will require ongoing support and investment from the Over six phases and some 15 years, federal, provincial and city beginning in 2006, Regent Park’s population governments. Public investments to will grow from 7,500 people living in 2,083 replace existing social housing and units – all social housing – to 12,500 people provide new affordable rental and living in 5,115 social, affordable and market ownership opportunities will be a homes, both rental and ownership, with an fundamental component of this work. additional 375 new social housing units Ensuring that there is necessary created nearby. Keys to success include: capital investment in hard • Diversity: a socially-mixed, mixed-use infrastructure, as well as in neighbourhood, featuring several different community facilities, is essential to building forms. the creation of healthy, socially inclusive neighbourhoods. • Reintegrating Regent Park with the City by Looking forward,Toronto Community aligning buildings along pedestrian-friendly Housing has adopted a long-term streets, creating large new park spaces, strategy to revitalize another 13 social introducing retail and commercial uses, as housing communities. It begins by well as opportunities for employment, working and consulting with education, culture and community facilities. residents of the existing 4,800 homes in these communities to determine • Creating a green community. the best approach. • Effective use of partnerships – Toronto Toronto Community Housing has Community Housing with the City of initiated work on Lawrence Heights Toronto, provincial and federal as the next large-scale re- governments; with award-winning market development. Revitalization here will developer The Daniels Corporation for repair or rebuild 1,200 rent-geared-to- Phase One; and with community groups. income homes for 3,700 tenants on more than 60 acres of land. • Having an open and democratic planning process (more than 2,000 residents and As one of the City’s priority community stakeholders consulted). neighbourhoods, Lawrence Heights 28 Housing Opportunities Toronto
  • 29. presents an opportunity to create a mixed seamlessly into the surrounding City.They income, mixed-use community that is better will deliver a full range of housing, integrated with surrounding employment and community services such neighbourhoods.The revitalization will as schools, libraries, childcare and transit. In provide a foundation for a strong the process, these new neighbourhoods community through improved parks, better will transform under-used land into vibrant transit access, new pedestrian and road communities and clean up polluted connections, increased access to industrial brownfield sites. community and recreation services, as well as education, employment and training Toronto’s waterfront will see significant opportunities. change over the next decade, spearheaded by the Waterfront Toronto Corporation, as Community revitalization provides the new development and revitalization opportunity to replace aging, energy- proceeds on both public and private inefficient buildings, build new property, much of it reclaimed brownfield mixed-income neighbourhoods and take sites.The new mixed- income advantage of the development potential of neighbourhoods of the West Don Lands and surplus property. Overall,Toronto East Bayfront will proceed first. Community Housing’s revitalization plans support the City’s efforts to make social and There are other large areas publicly or physical infrastructure improvements institutionally-owned, that are set to within these neighbourhoods. develop new neighbourhoods on surplus lands, such as York University and Parc As occurred with Regent Park, the Downsview Park. In some instances, City- revitalization of additional communities will owned surplus sites in the vicinity may also leverage the value of existing land, thereby be made available for development.The helping to offset the cost of replacement City’s Official Plan policies require such homes. developments to provide a portion of new residential units as affordable housing, and However, additional funding beyond that to develop an affordable housing strategy generated by specific sites will be required. for any new neighbourhood. That’s why there is a need for dedicated funding from the provincial and federal Private sector developers seeking increased governments — which will be determined density on individual large residential sites over the course of the 10-year Plan on a of five hectares or more will continue to be community-by-community basis. expected to incorporate affordable housing as a condition of the City’s planning Revitalization of neighbourhoods is not just approvals. But most residential development about rebuilding existing homes – it is also in Toronto is on sites of less than five about providing new housing in entirely hectares. Such applicants are not required new communities. by the Official Plan to include affordable housing when they apply for zoning Built from the ground up, these new changes to permit an increase in the new “complete” neighbourhoods will knit housing to be built. 29 An Affordable Housing Action Plan 2010 - 2020
  • 30. To further encourage these and other 42. Use planning tools to create affordable opportunities, the City will work with the housing in mixed income, inclusive Province to advocate for innovative communities by: approaches such as tax increment financing a. Adopting an Official Plan amendment and inclusionary housing powers related to requiring more family-sized housing the provision of affordable housing within a within the downtown area. broader range of new buildings and new b. Prioritizing the use of the Official Plan communities. housing policies for large sites and new City Actions: neighbourhoods to secure affordable housing as part of the planning approval 39. Support Toronto Community Housing in process, and the use of Section 37 of the the completion of the Regent Park Planning Act to obtain contributions for revitalization by: affordable housing from other a. Facilitating City approvals and residential developments where density coordinating City actions. and/or height is increased. b. Providing incentives, where appropriate, to support the redevelopment of the Requests to the Federal existing community. and Provincial Governments: 43.The federal and provincial governments 40. Support and participate in the participate as funding partners in city- revitalization of 13 social housing identified neighbourhood revitalization communities, starting with Lawrence projects, including future phases of Heights, as part of Toronto Community Regent Park, Lawrence Heights and Housing’s 10-year Real Estate Asset other social housing initiatives. Investment Strategy by: a. Facilitating required City approvals and 44.The federal and provincial governments coordinating City actions. participate as funding partners to b. Providing City incentives, where achieve affordable housing targets in appropriate, to support the revitalization projects such as the redevelopment of the existing Waterfront and shelter redevelopment. communities. 45.The provincial government provide 41. Support and participate in the Toronto with new powers to implement revitalization of Toronto’s waterfront, an inclusionary housing program and including the creation of 2,400 tax increment financing to increase affordable rental homes in the West Don affordable housing opportunities in new Lands and East Bayfront by: developments. a. Facilitating required City approvals and coordinating City actions. b. Providing City incentives, where appropriate, to support the development of the new communities. 30 Housing Opportunities Toronto
  • 31. Strategic Theme Six Create New Affordable Rental Homes oronto boasts a legacy of providing opportunity “ Funding commitments will have to be long-term T for its residents, notably in the creation of more than 90,000 social housing rental homes in partnership with the federal and provincial governments and local proponents.These homes and dependable….This is provide stable, affordable shelter for 10 per cent of an area where a great deal Toronto’s families and individuals, many of whom of creativity will be cannot afford to rent or own in the private housing market. needed. participant 2008 ” HOT stakeholder consultation At the same time, there remains a large demand for social housing, with more than 66,000 households waiting up to 12 years for rent-geared-to-income accommodation. Over the past decade, through new affordable housing initiatives, there has been some modest progress.This has primarily been through the delivery of the federal/provincial/municipal Affordable Housing Initiative. The City’s leadership in co-ordinating these and other housing investments has produced some 5,000 affordable rental homes since 2003. To support affordable housing creation, the newly updated Development Charges Bylaw has placed more responsibility on developers to contribute to the City’s affordable housing service levels.A greater portion of development charge revenues will now be dedicated to affordable housing over the long term. The City will continue to contribute funding from the Capital Revolving Fund for Affordable Housing and the Mayor’s Homelessness Initiative Fund, in addition to development fee waivers and property tax exemptions for affordable housing. Recognizing that home construction is a powerful economic multiplier contributing to local, provincial and national prosperity and economic recovery efforts, the federal and provincial governments made a two-year commitment in 2009 to create 4,500 new rental homes 31 An Affordable Housing Action Plan 2010 - 2020