BPM Courses and Certificates by Stevens Institute of Technology
1. Business Process Management
Training, Courses, Certi cate
Prof. Michael zur Muehlen
Center for Business Process Innovation
Howe School of Technology Management
Stevens Institute of Technology
Michael.zurMuehlen@stevens.edu
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2. Stevens Institute of Technology
! Premier private technology-oriented research University, founded 1870
! Campus in Hoboken NJ (15 min from midtown Manhattan), of ces in Washington, DC
! 2300 undergraduate, 3500 graduate students
! Notable graduates include Taylor (Scienti c Management), Gantt (GANTT Charts), Fielding (Bubble Wrap)
! National Center of Excellence in Systems Engineering Research by the U.S. Department of Defense.
! National Center of Excellence in Port Security Research by the U.S. Department of Homeland Security.
! Ranked #3 in undergraduate ROI (Businessweek 2011) 2
3. Unique Features of Stevens
BPM Education Offering
! Faculty with proven research, consulting and industry credentials in BPM
! Industry expertise: Finance, Pharma, Defense, Transportation, Healthcare
! Consulting expertise: NYC MTA, DoD, Finance, Insurance, BPM Vendors
! Established research program: $1m+ funding, 2 books, 150+ publications
! Technology support from leading BPM vendors
! Sungard, IBM, Signavio, TIBCO, Fluxicon, and others
! Flexible course delivery (location, schedule)
! On Campus (NYC Metro, DC), On-line, On Site
! Aligned with international partner programs
! Australia (Queensland University of Technology, University of Queensland)
! Europe (European Research Center for Information Systems, TU/Eindhoven)
! Advisory board includes BPM users, vendors, and standards organizations
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5. Graduate Certi cate
BPM and Service Innovation
! MIS710: Business Process Innovation & Management
! Focus on Reengineering
! MIS712: BPM & Work ow Implementation
! Focus on BPMN & BPMS
! MIS690: Supply Chain Management & Strategy
! Focus on B2B Processes
! SME720: Service Innovation
! Focus on Process Strategy
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6. § Increase operational ef ciency
Motivation Improve
Performance
§ Eliminate bottlenecks
§ Reduce response times
Innovate
Business Manage
Services Process Risk
Innovation
§ Understand capabilities § Understand process risk
§ Create new services § Manage exposure
§ Improve service delivery § Standardize operations
Ensure § Document operations
Compliance § Manage audit trail
§ Ensure accountability
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7. Course Service
Innovation
Focus
! Strategy
Process
! Economics &
Reengineering
Innovation &
Management
! Execution &
Analytics
BPM &
Work ow
Implementation
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8. Special Enterprise
Architecture
Courses
! BPMN 2.0
Process
Modeling with
! Process
Analytics & BPMN 2.0
Optimization
! Enterprise
Architecture
Process
Analysis &
Optimization
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12. Topic Portfolio
! Process Analysis ! Process Mining
! Process & Enterprise Architecture ! BPM Strategy
! Process Modeling ! BPM Maturity
! BPMN 2.0 ! Risk-aware BPM
! Event-driven Process Chains ! Process Mining
! Process Reengineering ! Adaptive Case Management
! Process Automation ! Service Modeling
! Work ow Management ! Service Innovation
! BPMS Architecture ! Software as a Service
! Production Work ow Systems ! Data as a Service
! Process Simulation ! Process as a Service
! Process Analytics ! Asset as a Service
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13. Course Coverage
Process Automation / BPMS
Modeling with BPMN 2.0
Process Reengineering
Process & Enterprise
Process Analytics
Process Analysis
Process Strategy
Process Mining
B2B Processes
BPM Lifecycle
BPM Maturity
Architecture
Simulation
Coverage:
F = Fundamental / Basic
E = Extended / In Depth
Process Innovation & Management F F E F F E E F E
BPM & Work ow Implementation F E E E F E F
Supply Chain Management F F F E
Service Innovation E E F F E
Process Analysis & Optimization E F E
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14. BPM & SI Certi cate
Strategy
Service
Innovation
Process
Course Content
Innovation &
Management
Supply Chain
Management
BPM &
Work ow
Automation
Technology Business Process
Audience
Analyst Leadership
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15. Partners
! Collaboration with In nity Process ! Founding Partner, BPM Academic
Platform development team Initiative
! Early access to new IPP versions ! Sharing of Teaching Resources
! First Tier support ! Full Access, Web-based Modeler
! Full licensing for classes + Student Licenses
! Member, IBM Academic Alliance ! Founding member of the TIBCO
! Full access to IBM and Rational SW University Relations program
! Agreement in place for early access ! Full access to TIBCO products
to IBM research prototypes ! Use Business Studio and
! Access to BlueWorks Live + 60 Enterprise Work ow Solutions
Student Licenses
! One of seven recognized SAP/IDS ! Member, Academic Program
Scheer Centers of Excellence in ! XMLSpy, Mapforce licenses (incl.
Business Process Innovation student licenses)
! Member of ARISCommunity
! Interaction with other network
members on teaching materials
! Founding Partner, Fluxicon Academic
Initiative
! Sharing of Teaching Resources
! Full Access, Nitro Process Mining
Tool + ProM Converter 15
16. Journal of Information Systems, Social Science Computer Review, Infor-
mation Communication and Society, Government Information Quarterly.
urku
ppakorkeakoulu -
ool of Economics
ss Administration
Academic Partners
nomics Imprint / Contact
ERCIS –
European Research Center
for Information Systems
University of Münster
Leonardo-Campus 3
Maribor 48149 Münster Germany
Mariboru - Tel: +49 (2 51) 83-3 81 00
of Maribor/Faculty Fax: +49 (2 51) 83-3 81 09 European Research Center Eindhoven University of Technology
ational Sciences info@ercis.org http://www.ercis.org/
for Information Systems The Netherlands
Muenster, Germany
The University of Queensland Queensland University of Technology
Brisbane, Australia Brisbane, Australia
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