2. Rationale Technology changes quickly. A planning team will be able to keep up with the changing needs of both the college, staff, faculty and the students
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7. Plan Goals and Objectives First Goal Educate the students and staff on all the online self service options that are available on the Banner Student Services Website.
Technology changes daily. It is important to have a permanent technology committee to keep up on the ever changing needs of our students. The National Education Technology Plan 2010 calls for educational institutions to constantly assess technology needs and anticipate constant change in educational Technology. We also have to remember that students are our customers and more and more of our customers are demanding different ways to learn and interact with the college.
Every area of the college uses and is affected by technology. Changes in one area can have a great impact on another. It is important that every area of the college be represented on this committee. We know that every area of the college has different needs when it comes to technology. With across the board representation from the different divisions of the college, we can share resources and more effectively use any new technology we acquire Academic Division should include at least one chair of the department, student services should be represented by someone who has a good knowledge base in all aspects of this division to include Financial aid, counseling and admissions..
The process for this plan will first to form a committee. In the previous slide we discussed the importance of having a diverse group for this endevor. Next, we are going to be assessing the needs of not only each individual department but the college as a whole. In implementing the plan, we will determine what sources of funding we have, aquire new software and hardware. Last we will access the plan to see what areas are working and which are not.
We need to assess the needs of the college not only from the faculty and staff perspective but also from the students, our customers. The college could use online survey programs such as survey monkey or create an online assessment . There should be no problem with getting the faculty and staff to participate in this survey since it may mean more productive tools to use in their departments but students have always posed a problem in completing surveys.. We could offer some incentive such as giving everyone who completes the survey a number so that they can be entered into a lottery for educational products, etc.
It is not enough for colleges and Universities to offer education, we must deliver skills to apply to an ever changing job environment. Students will be assessing us as a college to see if we are up-to-date with technologies and services. If technologically savvy students do not see our school as keeping up with the times, they will choose our competitors whose colleges are just around the corner.
The Technology committee will be in charge of not just implementing changes from time to time, we must be dedicated to addressing the needs of our college and students on a continual basis. Our President has given us one goal to address that we can use to start illustrating the process for this group. With a lack of faculty and staff due to recent layoffs and no rehires, we need to make students more aware that many of the services they seek at the college and wait in long lines to accomplish can be done by themselves online.
First, we have to train the faculty and staff on the online Banner System. Most are familiar with the banner system for faculty and staff, it should not be too difficult to learn the student side of the program since many of the functions are similar. For those who cannot make the in-house sessions, we can tape one and create a video that will serve to educate both faculty and students. It might also be helpful to peer up faculty with staff members so each have a quick reference "buddy" with expertise in their division.
The effectiveness of this program should be simple to evaluate. Banner has programs that let us monitor students use of the system and run reports on the specific areas that students are accessing and utilyzing. Surveys should be used after each information session to see what areas they find helpful. Survey should also be incorporated online so students can report any issues/problems they might of experienced
Once we analyze the data in the summer, we can see what went right and where areas of improvements may be needed.to get in gear for the 2012-2013 academic year.