This literature review discusses the potential positive and negative effects of using cyber-counseling and online communication as a medium for psychological assistance and counseling. Some of the positives highlighted include increased accessibility for clients, allowing anonymity which encourages disclosure, and the ability to have written records of sessions. However, issues like a lack of non-verbal cues, confidentiality risks, and reliance on functional technology are also examined. The review recommends further research on effectiveness and how to properly structure online counseling to address ethical challenges while taking advantage of the opportunities it provides.