Invited presentation at the Future of Software Engineering in July 2013.

1. the human element
Gail C. Murphy
University of British Columbia
Tasktop Technologies Incorporated
@gail_murphy

5. interaction
• interaction with other
people
• production of
artifacts
• analysis of artifacts
• ...
Because these activities are so broad, many different kinds of tools with many different kinds of interfaces are used. Some of these interfaces
seem to be designed with realizing that the interacting human is a human with ... and some seem to forget that there is a human in the loop.
David was always fond of reminding us...

6. who’s doing the interaction?

7. thesis
too many software engineering
tool interfaces aimed at
too few software engineering
tool interfaces aimed at

8. a example
click-itis
cognitive overload

9. a example
information where it applies
brain power on problems that matter

10. some examples

11. debugging

12. whyline
Ko and Myers, ICSE 2008

13. coding

14. mylyn
Kersten and Murphy, FSE 2006

15. coding

16. hipikat
Çubranič and Murphy, ICSE 2003

17. interaction styles
problem-based dialogue (whyline)
context (mylyn)
recommendations (hipikat)
...

18. how to use multiple interaction styles together?

19. intent

20. intent
dialogue
context
recommendations
filtering
summarization
keep cognitive activities in the
flow of the problem to solve

21. are these enough?

22. time to rethink the
bento box

23. the human element
smart human being at the screen
interfaces for SE should do
more to keep human in the flow
@gail_murphy
new interaction styles