SlideShare a Scribd company logo
1 of 80
Download to read offline
Thursday, January 31, 13
Thursday, January 31, 13
STORY
 OVER
 DATA
Thursday, January 31, 13
IT’S NOT
 ABOUT
 THE MIC

Thursday, January 31, 13
WHAT DOES A
  RENTER WANT
Thursday, January 31, 13
                           ?
MOBILE FIRST
        EASY COMPARE
        PHOTOS/VIDEOS
        REVIEWS
Thursday, January 31, 13
WHAT DOES A
  MARKETER
  WANT
Thursday, January 31, 13
                           ?
MORE LEADS
   MORE REACH
   LESS TIME & $
   SIMPLER METRICS
Thursday, January 31, 13
WHAT DOES A
  SALESPERSON
  WANT
Thursday, January 31, 13
                           ?
MORE PROSPECTS
   MORE TRUST
   LESS COMPLEX
   MORE REFERRALS
Thursday, January 31, 13
SOCIAL STUFF

   ONE SOLUTION
    CONTENT MARKETING


Thursday, January 31, 13
?
    WHAT MAKES
    THIS SO
    DIFFICULT
Thursday, January 31, 13
THE

   OVERSATURATED
    WORLD


Thursday, January 31, 13
CONSUMPTION
  NATION


Thursday, January 31, 13
THE WEB AFTER
   PANDA & PENGUIN
Thursday, January 31, 13
HOURS IN A DAY
   SUBJECT MATTER
   A PLAN
Thursday, January 31, 13
YOU
   WERE
   TOLD
Thursday, January 31, 13
CHRIS BROGAN : OUR FRAMES
   WE HELP YOU CRAFT A
   VISION, A PLAN, AND
   BUILD A COMMUNITY OF
   SUPPORT TO HELP YOU
   MEET YOUR GOALS.




    @CHRISBROGAN
    CHRIS@CHRISBROGAN.COM
    HTTP://HUMANBUSINESSWORKS.COM
    #IMPACTEQ
Thursday, January 31, 13
IF YOU REMEMBER ONLY

   FIVE TAKEAWAYS
    (THEN WE BOTH WIN!)


Thursday, January 31, 13
FIVE WINS
   MOBILE RESPONSIVE
   “WARM LANDING” PAGE
   FUNNEL MINDED CONTENT STORES
   BUYER HERO MATERIAL
   SHARABILITY IS FUEL

Thursday, January 31, 13
Thursday, January 31, 13
C R E A T E
Thursday, January 31, 13
HOW DO

        PEOPLE BUY?
Thursday, January 31, 13
MOBILE!
 MORE EDUCATED
 VELOCITY OF SALE
 SHARABILITY
 CUSTOM EXPERIENCES
 REFERRALS/REVIEWS
 MOBILE!

Thursday, January 31, 13
CHALLENGE:
        BILLBOARD
        BLIGHT
Thursday, January 31, 13
ANY IDEAS
         HOW YOU
         WOULD HELP
Thursday, January 31, 13
                           ?
SOMETHING TO
  TALK
  ABOUT
Thursday, January 31, 13
SOMETHING TO
  SHOOT

Thursday, January 31, 13
C R E A T E
Thursday, January 31, 13
THE PEOPLE THAT
YOU MEET


Thursday, January 31, 13
CHALLENGE:
        NEWCOMER
Thursday, January 31, 13
DOLLAR SHAVE
 CLUB


Thursday, January 31, 13
IMPACT=
  CONTRAST * (REACH + EXPOSURE +
  ARTICULATION + TRUST + ECHO)


    CREATE
Thursday, January 31, 13
C R E A T E
Thursday, January 31, 13
HOW DO YOU
 HELP
 DOLLAR SHAVE
 CLUB
Thursday, January 31, 13
                           ?
CHALLENGE:
        MY CUSTOMERS
        AREN’T HERE
Thursday, January 31, 13
EVENT
TRIGGERED
OPPORTUNITIES
 (LISTENING TOOLS!)

Thursday, January 31, 13
Thursday, January 31, 13
EDUCATION
YOUTUBE! YOUTUBE! YOUTUBE!



Thursday, January 31, 13
Thursday, January 31, 13
AN OPPORTUNITY
MIX THOSE STORIES WITH THEM
STORIES

Thursday, January 31, 13
ASK 3 QUESTIONS
WHAT IS THE STORY?
HOW CAN I INCLUDE MY GUEST?
HOW WILL I MAKE THIS SHAREWORTHY?


Thursday, January 31, 13
HELP THEM SUCCESS
ONRAMPING TO SOCIAL
                    ON

Thursday, January 31, 13
GOALS
   IDEAS
   PLATFORM
   NETWORK
Thursday, January 31, 13
INTERNAL                 CLARITY

           MENTAL
  EXTERNAL OWNERSHIP
  (WHEN I SAY CELL PHONE, YOU SAY...)

Thursday, January 31, 13
CONTRAST



Thursday, January 31, 13
REACH
EXPOSURE
 WE ARE FLEDGLING
 TV STATIONS



Thursday, January 31, 13
REACH/EXPOSURE
 AMEX OPEN VS BUSINESSWEEK
 COMEDIANS IN CARS GETTING COFFEE
 TRADE MAG 2.0
 AUTO PARTS CATALOG VS IPAD


Thursday, January 31, 13
THE
JUNKWEB
AND THE
PHONETERNET
Thursday, January 31, 13
THE
  JUNKWEB
Thursday, January 31, 13
THE
  PHONETERNET
Thursday, January 31, 13
CHALLENGE:
    NOT ENOUGH
    REACH/EXPOSURE
Thursday, January 31, 13
JOE
 IN
 MADISON
Thursday, January 31, 13
C R E A T E
Thursday, January 31, 13
THIS
                             IN T   ISN’
 ATTENTION                        HE     T
 STORY                      BOO
 SHARING
                                K!
 EMOTION
 TRUST                         ASSET
Thursday, January 31, 13
                           SPECTRUM
TRUST & ECHO
 DOLLAR SHAVE CLUB
 AJ BOMBERS
 ME


Thursday, January 31, 13
GOALS
   IDEAS
   PLATFORM
   NETWORK
Thursday, January 31, 13
SERVING SUGGESTIONS
Thursday, January 31, 13
GOALS
    WE HELP ____
    BY BEING THE BEST AT ____
    & WE EXCEED EXPECTATIONS BY ___.
    IF WE DO IT RIGHT,
    WE HOPE YOU’D TELL YOUR FRIENDS
    THAT WE _____.
Thursday, January 31, 13
GOALS & IDEAS
    TIE BIG STORIES TO SIMPLE METRICS
    1-2 METRICS TOPS PER GROUP
    (EX) MARKETING: $ OR #
    (EX) SALES: $ PER GUEST
    (EX) SERVICE: REFERRAL GRADE SVC

Thursday, January 31, 13
IDEAS
  BRAVE!
  HIGH CONTRAST
  EASY TO ARTICULATE
  COMMUNITY’S LANGUAGE
  GIVE IDEAS HANDLES

Thursday, January 31, 13
PLATFORM
  40% SMALL BUS NOT ON WEB
  68% OF WEB TRAFFIC IS MOBILE
  OFFLINE-TO-ONLINE OPPS



Thursday, January 31, 13
NETWORK

             RICKY
           GERVAIS

Thursday, January 31, 13
EXTRACTION
 OF VALUE
                            AMANDA
                           HOCKING

Thursday, January 31, 13
THIS
                             IN T   ISN’
 ATTENTION                        HE     T
 STORY                      BOO
 SHARING
                                K!
 EMOTION
 TRUST                         ASSET
Thursday, January 31, 13
                           SPECTRUM
RECIPES



Thursday, January 31, 13
START SOMEWHERE
     HOMEBASE+OUTPOSTS+EMAIL
     OUR PRESENCE GOALS ARE
     CONTENT FOR THE MOBILE WORLD
     EDITORIAL CALENDAR (TOPICS)
     CRM
     METRICS
Thursday, January 31, 13
START SOMEWHERE
     PRESENCE MANAGEMENT
     NETWORKING ON AND OFFLINE
     PRE-DURING-POST EVENT NTWKG
     IN-NETWORK SHARING
     THE UP AND COMERS
     OUT OF NETWORK GROWTH
     THE CLEAN ASK
     SERVICE CRAFTSMANSHIP
Thursday, January 31, 13
CONTENT MKTG
    FLEDGLING TV STATIONS
    MAKE YOUR BUYER THE HERO
    (HARLEY, MOLESKINE, STOP&SHOP)
    EQUIP YOUR BUYER FOR SUCCESS
    TAPAS WORLD: MOBILE/FAST/EASY
    VIDEO/AUDIO
    EMAIL: THE GOLDEN TICKET
Thursday, January 31, 13
HI!
Thursday, January 31, 13
SPOTLIGHT
  MY NEWSLETTER
HBWAY.COM/NL
Thursday, January 31, 13
COMMUNITY
    NEVER YOUR COMMUNITY
    COMMUNITY IS NEVER ONLY BUYERS
    TELL THEIR STORIES INCESSANTLY
    PARTICIPATE ANY WAY YOU CAN
    OFFLINE (DIGITAL AMPLIFICATION)
    MAKE SHARING EASY
    EMAIL IS GOLD
    REFERRALS ARE A COMMUNITY SPORT
Thursday, January 31, 13
FIVE WINS
   MOBILE RESPONSIVE
   “WARM LANDING” PAGE
   FUNNEL MINDED CONTENT STORES
   BUYER HERO MATERIAL
   SHARABILITY IS FUEL

Thursday, January 31, 13
TELL BIGGER
STORIES


Thursday, January 31, 13
BE
BRAVE
NOW
Thursday, January 31, 13
LOVE THE GRIND



Thursday, January 31, 13
SERVICE
CRAFTSMANSHIP
Thursday, January 31, 13
MASTER THE
IMPACT
EQUATION!
Thursday, January 31, 13
MORE?
 HBWAY.COM/NL
                                         @CH
                                             RISBR
                                                     OGAN

                           THANK YOU SO VERY MUCH!
Thursday, January 31, 13
Thursday, January 31, 13

More Related Content

Similar to Chris Brogan Presentation

Voice and tone preview
Voice and tone previewVoice and tone preview
Voice and tone previewUIEpreviews
 
Keynote Presentation in Stockholm Sweden with InfoMentor
Keynote Presentation in Stockholm Sweden with InfoMentorKeynote Presentation in Stockholm Sweden with InfoMentor
Keynote Presentation in Stockholm Sweden with InfoMentorJon Bergmann
 
How to Use Social Media to Build Trust, Loyalty & Evangelists
How to Use Social Media to Build Trust, Loyalty & EvangelistsHow to Use Social Media to Build Trust, Loyalty & Evangelists
How to Use Social Media to Build Trust, Loyalty & EvangelistsedSocialMedia
 
GAE Professional Leadership TEAMS
GAE Professional Leadership TEAMSGAE Professional Leadership TEAMS
GAE Professional Leadership TEAMSTargetX
 

Similar to Chris Brogan Presentation (6)

Voice and tone preview
Voice and tone previewVoice and tone preview
Voice and tone preview
 
Cm417.5 the brief
Cm417.5 the briefCm417.5 the brief
Cm417.5 the brief
 
Icarus Deception
Icarus DeceptionIcarus Deception
Icarus Deception
 
Keynote Presentation in Stockholm Sweden with InfoMentor
Keynote Presentation in Stockholm Sweden with InfoMentorKeynote Presentation in Stockholm Sweden with InfoMentor
Keynote Presentation in Stockholm Sweden with InfoMentor
 
How to Use Social Media to Build Trust, Loyalty & Evangelists
How to Use Social Media to Build Trust, Loyalty & EvangelistsHow to Use Social Media to Build Trust, Loyalty & Evangelists
How to Use Social Media to Build Trust, Loyalty & Evangelists
 
GAE Professional Leadership TEAMS
GAE Professional Leadership TEAMSGAE Professional Leadership TEAMS
GAE Professional Leadership TEAMS
 

More from multifamily-social-media

Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...
Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...
Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...multifamily-social-media
 
Jen Piccotti - Today’s Online Renter Study – 2017
Jen Piccotti - Today’s Online Renter Study – 2017Jen Piccotti - Today’s Online Renter Study – 2017
Jen Piccotti - Today’s Online Renter Study – 2017multifamily-social-media
 
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer Service
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer ServiceLaurie Meacham - How to Deliver Awesome Social Engagement and Customer Service
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer Servicemultifamily-social-media
 
Joe Nolan - Selling Your Culture Through Social Media to Attract More Residents
Joe Nolan - Selling Your Culture Through Social Media to Attract More ResidentsJoe Nolan - Selling Your Culture Through Social Media to Attract More Residents
Joe Nolan - Selling Your Culture Through Social Media to Attract More Residentsmultifamily-social-media
 
Dylan Sellberg - Filling the Funnel With Social Media
Dylan Sellberg - Filling the Funnel With Social Media Dylan Sellberg - Filling the Funnel With Social Media
Dylan Sellberg - Filling the Funnel With Social Media multifamily-social-media
 
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...multifamily-social-media
 
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...multifamily-social-media
 
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay BaerHug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baermultifamily-social-media
 
2020 and beyond: The Future is Now by Julie Lyons
2020 and beyond: The Future is Now by Julie Lyons2020 and beyond: The Future is Now by Julie Lyons
2020 and beyond: The Future is Now by Julie Lyonsmultifamily-social-media
 
Branding Strategy for Online Presence by Coby Rich
Branding Strategy for Online Presence by Coby RichBranding Strategy for Online Presence by Coby Rich
Branding Strategy for Online Presence by Coby Richmultifamily-social-media
 
Applying Science to Social Media by Afif Khoury
Applying Science to Social Media by Afif KhouryApplying Science to Social Media by Afif Khoury
Applying Science to Social Media by Afif Khourymultifamily-social-media
 
“Visual Web” Marketing + Instagram Power Tips by Adam Japko
“Visual Web” Marketing + Instagram Power Tips by Adam Japko“Visual Web” Marketing + Instagram Power Tips by Adam Japko
“Visual Web” Marketing + Instagram Power Tips by Adam Japkomultifamily-social-media
 
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...multifamily-social-media
 
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...multifamily-social-media
 
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmers
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan RemmersYelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmers
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmersmultifamily-social-media
 
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...multifamily-social-media
 
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...multifamily-social-media
 

More from multifamily-social-media (20)

Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...
Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...
Nicole Mintiens, Julie Halsey, Social Media Authenticity with Scaling Portfol...
 
Jen Piccotti - Today’s Online Renter Study – 2017
Jen Piccotti - Today’s Online Renter Study – 2017Jen Piccotti - Today’s Online Renter Study – 2017
Jen Piccotti - Today’s Online Renter Study – 2017
 
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer Service
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer ServiceLaurie Meacham - How to Deliver Awesome Social Engagement and Customer Service
Laurie Meacham - How to Deliver Awesome Social Engagement and Customer Service
 
Joe Nolan - Selling Your Culture Through Social Media to Attract More Residents
Joe Nolan - Selling Your Culture Through Social Media to Attract More ResidentsJoe Nolan - Selling Your Culture Through Social Media to Attract More Residents
Joe Nolan - Selling Your Culture Through Social Media to Attract More Residents
 
Afif Khoury - Facebook Then and Now
Afif Khoury - Facebook Then and NowAfif Khoury - Facebook Then and Now
Afif Khoury - Facebook Then and Now
 
Dylan Sellberg - Filling the Funnel With Social Media
Dylan Sellberg - Filling the Funnel With Social Media Dylan Sellberg - Filling the Funnel With Social Media
Dylan Sellberg - Filling the Funnel With Social Media
 
Matt McAllister - Content for People
Matt McAllister - Content for PeopleMatt McAllister - Content for People
Matt McAllister - Content for People
 
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...
Corey Padveen - Personalization Through Data: Getting the Perfect Message to ...
 
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...
Susan B. Zimmerman - How to REALLY Amplify Your Online Presence: The 3-for-1 ...
 
Joel Comm - The Live Video Revolution
Joel Comm - The Live Video RevolutionJoel Comm - The Live Video Revolution
Joel Comm - The Live Video Revolution
 
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay BaerHug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
 
2020 and beyond: The Future is Now by Julie Lyons
2020 and beyond: The Future is Now by Julie Lyons2020 and beyond: The Future is Now by Julie Lyons
2020 and beyond: The Future is Now by Julie Lyons
 
Branding Strategy for Online Presence by Coby Rich
Branding Strategy for Online Presence by Coby RichBranding Strategy for Online Presence by Coby Rich
Branding Strategy for Online Presence by Coby Rich
 
Applying Science to Social Media by Afif Khoury
Applying Science to Social Media by Afif KhouryApplying Science to Social Media by Afif Khoury
Applying Science to Social Media by Afif Khoury
 
“Visual Web” Marketing + Instagram Power Tips by Adam Japko
“Visual Web” Marketing + Instagram Power Tips by Adam Japko“Visual Web” Marketing + Instagram Power Tips by Adam Japko
“Visual Web” Marketing + Instagram Power Tips by Adam Japko
 
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...
Workshop: An Apartment Manager’s Crash Course on Social Media Marketing by Er...
 
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...
Emerging B2C Digital Marketing Trends with a Focus on Video by Richard V. Duc...
 
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmers
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan RemmersYelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmers
Yelp 201: Advanced Session on Yelp for Business Owners by Morgan Remmers
 
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...
How to Use Social Media Analytics to Optimize Your Marketing Programs by Mich...
 
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...
The Power of Storytelling, or how to “COPE” with Content by Stephanie Reid-Si...
 

Chris Brogan Presentation