Technical Support Professional with 5+ Years Experience
1. MUKUNDA V
Contacts: +91-9743065075 / +91-9060794331 / +91-80-32025745
E-Mail: mukundakallurkar11@gmail.com / mr.mukundakallurkar@gmail.com
JOB OBJECTIVE
Seeking assignments in Technical Support, Team Management and Customer Relationship Management with leading
organisation of repute in IT Hardware & Networking and Manufacturing, Production, Quality Sector
PROFILE SUMMARY
• A competent professional with over 5 years of expertise in Troubleshooting, Maintenance Operations, Erection &
Commissioning and Testing of Electromechanical Equipments
• Sound knowledge of ATM Machines Servicing of all types of modules (Wincor Nixdrof & NCR Corporation)
• Efficiently worked on SAP for data entry of the consumed parts in repair activity from 2 years
• Holds the merit of visiting Delhi for 7 months, Mumbai for 3 months, Kolkata for 3 months, Malaysia for 1 month and
under Deputation
• Adept in carrying out erection & commissioning of the various equipments as well as conducting tests & inspections to
ensure the operational effectiveness
• Deft in working creatively & effectively with Staff & Managers
• Expertise in analyzing the repetitive failures and innovating solutions to avoid similar failures and reducing downtime
• An effective leader with strong analytical, problem solving and client servicing abilities
CORE COMPETENCIES
• Carrying out overhauling work of equipment, modifications & repairs to improve equipment efficiency by faultfinding
• Implementing maintenance schedules and carrying out periodic checks to ensure performance of various equipments
and maintaining requisite documents for the same
• Proactively identifying areas of obstruction / breakdowns and taking steps to rectify the equipment through
application of troubleshooting tools
• Supervising all the activities including providing technical inputs for methodologies of erection, loop checking and
commissioning of Instrumentation & Control Systems
• Executing process measurement, control instrumentation & services to optimize manufacturing processes
• Planning and effecting preventive & predictive maintenance schedules of various machinery and instruments to
increase machine up time / equipment reliability
• Working out various requirements & coordinating project operations for ensuring timely completion
ORGANISATIONAL EXPERIENCE
AGS Tranact Technolgy Service (India) Pvt. Ltd., Bangalore Mar’12 - Till Date
Designation: Technical Support
Highlights:
• Dexterously involved in providing services to bank ATM’s ,Kiosks, Cash Deposit , Currency Sorting Machine,
Technical support 24*7
• Accountable for troubleshooting and testing of Electromechanical Equipments
• Pivotal in Refurbishing and Testing of Banking Automation Machine
• Distinguished efforts towards troubleshooting of different Models & Network Issue
• Knowledge of all Wincor ATM H/W models such as PC 1500xe/2100xe/2050xe/ 280 &281/PC4000
• Knowledge of ATM integration with Hosts
• Installation & Configuration of CCDM & all full multifunctional Wincor ATMs such as PC 1500xe/2100xe/2050/280
&281, PC4000 & Currency Sorters, Kiosk, ETC
• Knowledge of PROCASH NDC/DDC Software
2. Enovatek Technology Services Pvt. Ltd., Bangalore Feb’09 – Mar’12
Designation: Sr. Service Engineer
Highlights:
• Rectification of problems.
• Played a key role in:
o Troubleshooting / testing of electromechanical equipments.
o Refurbishing and testing of ATM Machines.
PREVIOUS EXPERIENCE
Thyssenkrupp Elevators, Bangalore Sep’07 – Feb’09
Designation: Technician
Highlights:
• Troubleshooting / Testing of Electromechanical Equipments
• Erection & Commissioning Of Elevator & Escalator
TRAINING ATTENDED
2009-2011
5S Training in Enovatek Technology Services India Pvt. Ltd., Bangalore
Use Six sigma Systems For Service & Repair
EDUCATION
2011 Diploma Electronics Engineering from Indian School of Management & Engineering, Bangalore
2007 I.T.I. in Electronics Mech. from Acharya Institute, Bangalore
IT SKILLS
• Proficient in MS Office & Internet Applications
• IT Networking & Hardware
PERSONAL DETAILS
Date of Birth : 29th September 1988
Residential Address : H. No. 3 Chandra Nilaya Tammna Building, Sri Rama Mandira Temple Road, Kodigehalli
Bangalore - 560092 Karnataka
Languages Known : English, Kannada and Hindi