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Enabling new business models
in ebook distribution
TOC Frankfurt presentation




Mathijs Suidman, manager product
Hans Willem Cortenraad, directeur management
9 October 2012
22 november 2012



1
About us
• Founded in 1871
• Owned by Dutch bookstores and publishers
• Distribution services for all Dutch publishers to both
    bookstores and consumers (webshop fulfilment).
    Services include:
    • Warehousing
    • Distribution

    • Ordering, financial services and reporting

    • Title information (BIP) and Dutch ISBN agency

    For both physical and digital books



Integrale logistieke oplossingen
Ondertitel van de presentatie

2
About us, in figures

    Physical books:                Ebooks:

    • 80,000 titles                • 17.500 titles
    • 45 million copies            • 1,5 million copies

    • 1.000 publishers             • 1.000 publishers
    • 1,500 bookstores             • 100 webshops
    • 125 webshops




                                                          English vs Dutch readers

Integrale logistieke oplossingen
Ondertitel van de presentatie

3
Growth of ebook distribution in the Netherlands

    # copies sold in past 2 years     available titles




Integrale logistieke oplossingen
Ondertitel van de presentatie

4
Ebook distribution infrastructure
                                                                             publishers




                                                      Online reading
                                                                                   webservices




* logo’s above are just some of the 100+ ebook stores which are connected to CB ebook distribution webservices
      Integrale logistieke oplossingen
      Ondertitel van de presentatie

      5
Shared virtual bookshelf
Dutch bookstores co-operate on a “open” model

• Dutch ebook stores enable access to all ebooks
  which consumers have bought via their webshops.

• With the shared virtual bookshelf, Dutch ebook stores
  differentiate themselves from the (international)
  competitors who enter the Dutch market with their
  “”closed” eco systems.

• CB enables consumer access to all ordered ebooks
  through a (single sign on) webservice in the look &
  feel of each webshop, without disclosing competitive
  order details to each ebook store.

Integrale logistieke oplossingen
Ondertitel van de presentatie

6
Cloud reading
“Ownership” vs having “access” to ebooks                       Online reading


• Cloud reading offers substantial benefits to the consumer,
  having easy and instant (no apps) access to ebook titles,
  while supporting a wide range (HTML5 browser enabled)
  devices.

• Cloud reading enables the ebook store to strengthen its
  engagement with the consumer, through a branded and
  customized online ereader.
  Instead of delivering an epub download, a webshop is
  able to “communicate” while reading.

• Cloud reading unlocks the opportunity for ebook stores to
  analyse consumer reading behaviour.
Integrale logistieke oplossingen
Ondertitel van de presentatie

7
Ebook rental
Cloud reading enables new pricing models

• Online access with cloud reading makes it possible to offer
  temporary access with new pricing models.

• CB extended the pricing schema in her repository
    • enabling publishers to set prices for ebook titles for temporary
      availability
    • enabling all connected ebook stores to extend their ebook
      offering with “rental” prices.


• For a now, rental is available in a pilot with 9 different rental
  periods, to be extended also with a flat fee price.

• All ordering, administrative en reporting processes are fully
  integrated for ebook rental.
Integrale logistieke oplossingen
Ondertitel van de presentatie

8
Summary
• Dutch ebooks sales are growing fast, as they need to

• Sales is driven by new ebook stores which are clearly not traditional
  booksellers. 30% of current sales is generated by new ebook stores which
  entered the Dutch market < 1 year.

• Dutch ebook stores differentiate themselves with an shared virtual
  bookshelf, offering access to ebooks for the customer through all ebook
  stores, regardless of where it was bought.

• Ownership of ebooks is moving towards having access to ebooks, unlocking
  huge benefits for the mobile consumer and the ebook store to engage with
  its customers

• Rental pricing unlocks new business models for both publishers and ebook
  stores.
Integrale logistieke oplossingen
Ondertitel van de presentatie

9

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Presentation for TOC, Frankfurt 9-10-2012

  • 1. Enabling new business models in ebook distribution TOC Frankfurt presentation Mathijs Suidman, manager product Hans Willem Cortenraad, directeur management 9 October 2012 22 november 2012 1
  • 2. About us • Founded in 1871 • Owned by Dutch bookstores and publishers • Distribution services for all Dutch publishers to both bookstores and consumers (webshop fulfilment). Services include: • Warehousing • Distribution • Ordering, financial services and reporting • Title information (BIP) and Dutch ISBN agency For both physical and digital books Integrale logistieke oplossingen Ondertitel van de presentatie 2
  • 3. About us, in figures Physical books: Ebooks: • 80,000 titles • 17.500 titles • 45 million copies • 1,5 million copies • 1.000 publishers • 1.000 publishers • 1,500 bookstores • 100 webshops • 125 webshops English vs Dutch readers Integrale logistieke oplossingen Ondertitel van de presentatie 3
  • 4. Growth of ebook distribution in the Netherlands # copies sold in past 2 years available titles Integrale logistieke oplossingen Ondertitel van de presentatie 4
  • 5. Ebook distribution infrastructure publishers Online reading webservices * logo’s above are just some of the 100+ ebook stores which are connected to CB ebook distribution webservices Integrale logistieke oplossingen Ondertitel van de presentatie 5
  • 6. Shared virtual bookshelf Dutch bookstores co-operate on a “open” model • Dutch ebook stores enable access to all ebooks which consumers have bought via their webshops. • With the shared virtual bookshelf, Dutch ebook stores differentiate themselves from the (international) competitors who enter the Dutch market with their “”closed” eco systems. • CB enables consumer access to all ordered ebooks through a (single sign on) webservice in the look & feel of each webshop, without disclosing competitive order details to each ebook store. Integrale logistieke oplossingen Ondertitel van de presentatie 6
  • 7. Cloud reading “Ownership” vs having “access” to ebooks Online reading • Cloud reading offers substantial benefits to the consumer, having easy and instant (no apps) access to ebook titles, while supporting a wide range (HTML5 browser enabled) devices. • Cloud reading enables the ebook store to strengthen its engagement with the consumer, through a branded and customized online ereader. Instead of delivering an epub download, a webshop is able to “communicate” while reading. • Cloud reading unlocks the opportunity for ebook stores to analyse consumer reading behaviour. Integrale logistieke oplossingen Ondertitel van de presentatie 7
  • 8. Ebook rental Cloud reading enables new pricing models • Online access with cloud reading makes it possible to offer temporary access with new pricing models. • CB extended the pricing schema in her repository • enabling publishers to set prices for ebook titles for temporary availability • enabling all connected ebook stores to extend their ebook offering with “rental” prices. • For a now, rental is available in a pilot with 9 different rental periods, to be extended also with a flat fee price. • All ordering, administrative en reporting processes are fully integrated for ebook rental. Integrale logistieke oplossingen Ondertitel van de presentatie 8
  • 9. Summary • Dutch ebooks sales are growing fast, as they need to • Sales is driven by new ebook stores which are clearly not traditional booksellers. 30% of current sales is generated by new ebook stores which entered the Dutch market < 1 year. • Dutch ebook stores differentiate themselves with an shared virtual bookshelf, offering access to ebooks for the customer through all ebook stores, regardless of where it was bought. • Ownership of ebooks is moving towards having access to ebooks, unlocking huge benefits for the mobile consumer and the ebook store to engage with its customers • Rental pricing unlocks new business models for both publishers and ebook stores. Integrale logistieke oplossingen Ondertitel van de presentatie 9