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Non Profit Leadership
     Transitions
  By Principals In Philanthropy
    And Trujillo Group, Inc.
Trends to consider in nonprofit
          leadership transitions
                   Overview of the need

According to various experts, nonprofits across the country, to
 keep pace between now and 2016 will need to:

•Recruit new senior managers (executive directors and direct
 reports) in numbers ranging from 640,000 to 1,250,000 – an
 minimum increase of 140% of the current population of
 nonprofit executives ( Bridgespan Group study)

•Anticipate wider and deeper turnover of staff beyond current
 measurements with significant numbers of leaders leaving
 nonprofit management altogether ( Meyer Foundation and
 Compasspoint Nonprofit Services – “Daring to Lead, 2006”)

•Accelerate the response to the trend in turnover of
 leadership
                                                                  2
Trends to consider in nonprofit
            leadership transitions
                     Drivers of the need
On the increase:

•Numbers of nonprofit organizations. Larger organizations,
 requiring more executives, are being established faster than
 smaller ones. (Bridgespan Group study)

•Transfer of wealth and the rise of baby boomer giving
 (Center on Wealth and Philanthropy at Boston College)

•Baby boomer retirement

•Exodus of professionals from the nonprofit and government
 sectors
                                                             3
Trends to consider in nonprofit
            leadership transitions
                     Drivers of the need


On the increase:

•Greater dependence of the public sector on the private
 sector

•Higher accountability from constituencies requiring higher
 levels of professionalism

•Prevalence of flat, understaffed organizations lacking
 infrastructure for grooming and succession

                                                              4
Trends to consider in nonprofit
            leadership transitions
                     Drivers of the need

On the decrease or lagging:

•Pipelines of younger professionals to feed the supply

•Depth and experience at Board level to provide coverage for
 quasi-staff functions

•Seasoned board leadership understanding the need for
 investment in talent infrastructure, recruitment, human
 resources management

                                                           5
Trends to consider in nonprofit
            leadership transitions
                       Drivers of the need

Proposed remedies:
• Investment in capacity building from the donor community
• Prioritization of performance reviews, mentoring, training,
  succession planning, recruiting, and talent development by Board
  and staff
• Evaluation of management compensation and competitiveness in
  the labor market
• Exploration of new talent pools (career-changers, ladders for
  younger professionals, boomers who are anti-retirement, veterans,
  mothers returning to the workforce, etc.)
• Creative work and leadership arrangements ( job-sharing, career
  path development, targeted volunteer service v. membership on
  the Board)
                                                                     6
Transition Scenarios & Challenges
                                     • Insufficient level of salary for expertise needed
        Start Up
                                     • Role clarification

                                     • Reenergizing demoralized staff & stakeholders
     Turn Around                     • Restoring reputation, improving accountability
                                     • Rebuilding systems, restoring service delivery

                                     • Lack of recognition that organization has
     Realignment                       “peaked”
                                     • Strategy, systems & culture behind the times

                                     • Finding a way to build on success
    Sustain Success                  • Creating your own leadership profile
                                     • Living with someone else’s team

                                     • Intertwined identities and relationships
Founder & Long-term ED               • Departure circumstances/timing
                                     • Former executive’s “power shadow”
            Executive Transition Management, CompassPoint Nonprofit Services, 2005    7
Influencing Factors
Organization health & life cycle
Organization size
Organization mission & culture
Diversity considerations
Departing executive’s role legacy & shadow
Circumstances of the departure



         Executive Transition Management, CompassPoint Nonprofit Services, 2005
                                                                                  8
Growth Curve
                                               Renewal
      Leadership
                                                                         Transition
                                                                         Complexity
                                                                         Chaos
Growth                                                                   Confusion
Consistency
Control
Clarity
                                                                 Decline




                                            Management
  Entrepreneurial


    - Adapted from Changing the Game by Larry Wilson and Grow or Die by George Ainsworth-Lead   9
Managing Transition
     Coming to Terms with Change

                                     The New Beginning:
                                     Commitment, Rebirth, New
                                     Energy, New Sense of Purpose


                 The Neutral Zone:
                 Confusion, Direction
                 Finding, Re-patterning


The Ending:
Loss, Letting Go . . .
Relinquishing Old Way,     Old
Identity                                       Source: William Bridges



                                                                         10
Checklist for Key Interventions
• Phase One – The Ending
  – Consider using external professional to guide
    transition
  – Create a good ending with departing executive
  – Define post-departure role for departing executive
    with staff and board members
  – Helping the departing executive focus on new
    beginnings, next venture
  – Determine role of departing executive
  – Letting go of old ways, dealing with loss,
    acknowledge contribution


      - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005   11
Checklist for Key Interventions
• Phase Two – Neutral Zone
  – Conduct agency assessment
  – Create Board development plan
  – Develop and executive an interim
    management plan
  – Prepare for executive recruitment; engage
    staff and board in developing transition plan
  – Conduct search
  – Communicate profusely with all key
    stakeholders – staff, funders, volunteers,
    clients
     - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005   12
Checklist for Key Interventions
• Phase Three – New Beginning with New Executive
   – Orientation & welcome ceremonies
   – Create executive entry plan
   – Celebrate successful transition; acknowledge
     accomplishments
   – Develop strategies to address issues identified in
     agency assessment
   – Connect with stakeholders
   – Engage previous or interim executive as appropriate
   – Work with Board to recruit fresh Board members


      - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005   13
Executive Transition Management
                                    Process Overview
               PREPARE                                 PIVOT                                     THRIVE

                                                    Search & Select




   Initial                    Plan Search                                               Launch &
Consultation                  & Transition                                               Support          Wrap Up




             Clarify
           Transition
          Leadership



                 Stabilize Situation                 Prepare Organization
                    (if needed)




                        Executive Transition Management, CompassPoint Nonprofit Services, 2005                 14
Comparison Chart
 Executive Transition Management                       Executive Search Process
•Assess agency’s leadership needs (interim or    •Meet with key leadership to determine new
acting position), determine transition           hire qualities, qualifications, compensation,
timeline, address agency stabilization issues.   and timeline.
•Assure good ending for departing executive.

•Set up Search Committee; agree on process       •Set up Search Committee; agree on process
steps, who involved, how decision made.          steps, who involved, how decision made.


•Conduct agency assessment, initiate/review      •Research compensation, advise client.
strategic plan. Discuss compensation,
research comparables.
•Identify new executive attributes, prepare      •Identify new executive attributes, prepare
job description, advertise, network, screen      job description, advertise, network, screen
candidates, conduct/phone screen initial         candidates, conduct/phone screen initial
interviews.                                      interviews.
•Present list of candidates; do reference        •Present list of candidates; do reference
checks.                                          checks.

•Develop entry plan for new executive.
•Manage close out of search process.             •Manage close out of search process.          15
Organizational Assessment Capacity Tool
                        Clear need to           Basic level of         Moderate level        High level of
                        increase capacity       capacity in place      of capacity           capacity in place

Mission, Vision,
Strategy, Planning
Program Design,
Evaluation

Human Resources

Senior Management
Team Leadership
Information
Technology
Financial
Management

Fund Development
Board Leadership
Legal Affairs
Marketing, External
Communication
       https://sp.socialventurepartners.org/Document%20Library/Forms/SVP%20Investee%20Capacity%20Tool.aspx.   16
Executive Director Entry Plan
              Agreement between Board and new executive
                      Plan for 90 days to 180 days
Board support offered to the Director in the first 90 days:
The Board Will . . .
 Training
 Coaching
 Regular communication plan
 Peer networking


Expectations for the Director in the first 90 days:
The Director Will . . .
• Staff leadership
• Member relations
• Board development
• Grant management/fundraising

  Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission.
                                                                                                                    17
Executive Director Entry Plan
                  Agreement between Board and new executive
                         Plan for 90 days to 180 days

Board meetings – how will work together?
•   How is agenda set for monthly Board meetings?
•   What does the executive contribute to the meeting?
•   Who handles the logistics for Board meetings – Room, Food, Copies?
•   Who decides what is in the Board packet?
•   Who attends the Board committee meetings?
•   Who is responsible for meeting minutes?


Tasks to be completed in first 6 months
• Complete strategic planning; set or review agency goals
• Identify supports for new executive: professional development, executive
   coaching, mentoring, training


    Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission.   18
Board Leadership
   •“Stepping up to the plate.”
   •“Reversing roles with the executive.”

                              Board Leadership
Departing ED                        Board                                     Incoming ED




          Executive Transition Management, CompassPoint Nonprofit Services, 2005            19
Values and Principles – Rules for the Road


1. Assessment is best done when executive is
   departing or has departed.
2. Interview a wide range of constituents and
   stakeholders during an assessment.
3. Budget and prepare for technical assistance
   and/or interim management.
4. Avoid putting former executive on the Board.



   Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission.
                                                                                                                     20
Values and Principles – Rules for the Road

5. Avoid having Board members apply for the
   executive position.
6. Regard succession planning as a necessity.
7. Consider entry plan which guides and supports
   executive.
8. Be sensitive to undue influence from former
   staff leaders, employees and former Board
   members.
9. Build in mechanisms for rotation and growth in
   Board – nominating committees, term limits,
   Board self-evaluations, etc.
   Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission.
                                                                                                                     21
Bibliography
Websites
•   Bonfils Stanton Foundation www.bonfils-stanton.org
•   Bridgespan Group www.bridgespangroup.org
•   Annie E. Casey Foundation http://www.aecf.org
•   Center on Wealth and Philanthropy – Boston College
    http://www.bc.edu/research/cwp
•   Compasspoint Nonprofit Services http://compasspoint.org
•   Grantcraft http://www.grantcraft.org
•   Meyer Foundation www.meyerfoundation.org
•   Transition Guides http://www.transitionguides.com

Articles
•   Stevenson, Molly Cannon.2006. “Safeguarding Organizational Capacity.”Cause Planet. no.
    11(July 28,2006), http://www.causeplanet.org/articles/article.php?id=11
•   Stevenson, Molly Cannon. 2007. “Transition Planning and Management Capacity.” Cause
    Planet.no.60 ( March 2,2007) , http://www.causeplanet.org/articles/article.php?id=60
•   Tierney, Thomas. 2006 “The Leadership Deficit”. Stanford Social Innovation Review.
    (Summer, 2006), http://www.ssireview.org/articles/entry/the_leadership_deficit


                                                                                        22
Presenters
Molly Cannon Stevenson, CFRE, CAHP   Judy Hudson-Trujillo,
Principals In Philanthropy           Trujillo Group, inc.
MStevensPIP@aol.com                  Judy@TrujilloGroup.net
Ph. 303-290-0213                     ph. 720-333-1540
                                     www.TrujilloGroup.net




                                                              23

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Nonprofitleadershiptransitionsoct07f 12979641548721 Phpapp01

  • 1. Non Profit Leadership Transitions By Principals In Philanthropy And Trujillo Group, Inc.
  • 2. Trends to consider in nonprofit leadership transitions Overview of the need According to various experts, nonprofits across the country, to keep pace between now and 2016 will need to: •Recruit new senior managers (executive directors and direct reports) in numbers ranging from 640,000 to 1,250,000 – an minimum increase of 140% of the current population of nonprofit executives ( Bridgespan Group study) •Anticipate wider and deeper turnover of staff beyond current measurements with significant numbers of leaders leaving nonprofit management altogether ( Meyer Foundation and Compasspoint Nonprofit Services – “Daring to Lead, 2006”) •Accelerate the response to the trend in turnover of leadership 2
  • 3. Trends to consider in nonprofit leadership transitions Drivers of the need On the increase: •Numbers of nonprofit organizations. Larger organizations, requiring more executives, are being established faster than smaller ones. (Bridgespan Group study) •Transfer of wealth and the rise of baby boomer giving (Center on Wealth and Philanthropy at Boston College) •Baby boomer retirement •Exodus of professionals from the nonprofit and government sectors 3
  • 4. Trends to consider in nonprofit leadership transitions Drivers of the need On the increase: •Greater dependence of the public sector on the private sector •Higher accountability from constituencies requiring higher levels of professionalism •Prevalence of flat, understaffed organizations lacking infrastructure for grooming and succession 4
  • 5. Trends to consider in nonprofit leadership transitions Drivers of the need On the decrease or lagging: •Pipelines of younger professionals to feed the supply •Depth and experience at Board level to provide coverage for quasi-staff functions •Seasoned board leadership understanding the need for investment in talent infrastructure, recruitment, human resources management 5
  • 6. Trends to consider in nonprofit leadership transitions Drivers of the need Proposed remedies: • Investment in capacity building from the donor community • Prioritization of performance reviews, mentoring, training, succession planning, recruiting, and talent development by Board and staff • Evaluation of management compensation and competitiveness in the labor market • Exploration of new talent pools (career-changers, ladders for younger professionals, boomers who are anti-retirement, veterans, mothers returning to the workforce, etc.) • Creative work and leadership arrangements ( job-sharing, career path development, targeted volunteer service v. membership on the Board) 6
  • 7. Transition Scenarios & Challenges • Insufficient level of salary for expertise needed Start Up • Role clarification • Reenergizing demoralized staff & stakeholders Turn Around • Restoring reputation, improving accountability • Rebuilding systems, restoring service delivery • Lack of recognition that organization has Realignment “peaked” • Strategy, systems & culture behind the times • Finding a way to build on success Sustain Success • Creating your own leadership profile • Living with someone else’s team • Intertwined identities and relationships Founder & Long-term ED • Departure circumstances/timing • Former executive’s “power shadow” Executive Transition Management, CompassPoint Nonprofit Services, 2005 7
  • 8. Influencing Factors Organization health & life cycle Organization size Organization mission & culture Diversity considerations Departing executive’s role legacy & shadow Circumstances of the departure Executive Transition Management, CompassPoint Nonprofit Services, 2005 8
  • 9. Growth Curve Renewal Leadership Transition Complexity Chaos Growth Confusion Consistency Control Clarity Decline Management Entrepreneurial - Adapted from Changing the Game by Larry Wilson and Grow or Die by George Ainsworth-Lead 9
  • 10. Managing Transition Coming to Terms with Change The New Beginning: Commitment, Rebirth, New Energy, New Sense of Purpose The Neutral Zone: Confusion, Direction Finding, Re-patterning The Ending: Loss, Letting Go . . . Relinquishing Old Way, Old Identity Source: William Bridges 10
  • 11. Checklist for Key Interventions • Phase One – The Ending – Consider using external professional to guide transition – Create a good ending with departing executive – Define post-departure role for departing executive with staff and board members – Helping the departing executive focus on new beginnings, next venture – Determine role of departing executive – Letting go of old ways, dealing with loss, acknowledge contribution - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005 11
  • 12. Checklist for Key Interventions • Phase Two – Neutral Zone – Conduct agency assessment – Create Board development plan – Develop and executive an interim management plan – Prepare for executive recruitment; engage staff and board in developing transition plan – Conduct search – Communicate profusely with all key stakeholders – staff, funders, volunteers, clients - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005 12
  • 13. Checklist for Key Interventions • Phase Three – New Beginning with New Executive – Orientation & welcome ceremonies – Create executive entry plan – Celebrate successful transition; acknowledge accomplishments – Develop strategies to address issues identified in agency assessment – Connect with stakeholders – Engage previous or interim executive as appropriate – Work with Board to recruit fresh Board members - Adapted from Executive Transition Management, CompassPoint Nonprofit Services, 2005 13
  • 14. Executive Transition Management Process Overview PREPARE PIVOT THRIVE Search & Select Initial Plan Search Launch & Consultation & Transition Support Wrap Up Clarify Transition Leadership Stabilize Situation Prepare Organization (if needed) Executive Transition Management, CompassPoint Nonprofit Services, 2005 14
  • 15. Comparison Chart Executive Transition Management Executive Search Process •Assess agency’s leadership needs (interim or •Meet with key leadership to determine new acting position), determine transition hire qualities, qualifications, compensation, timeline, address agency stabilization issues. and timeline. •Assure good ending for departing executive. •Set up Search Committee; agree on process •Set up Search Committee; agree on process steps, who involved, how decision made. steps, who involved, how decision made. •Conduct agency assessment, initiate/review •Research compensation, advise client. strategic plan. Discuss compensation, research comparables. •Identify new executive attributes, prepare •Identify new executive attributes, prepare job description, advertise, network, screen job description, advertise, network, screen candidates, conduct/phone screen initial candidates, conduct/phone screen initial interviews. interviews. •Present list of candidates; do reference •Present list of candidates; do reference checks. checks. •Develop entry plan for new executive. •Manage close out of search process. •Manage close out of search process. 15
  • 16. Organizational Assessment Capacity Tool Clear need to Basic level of Moderate level High level of increase capacity capacity in place of capacity capacity in place Mission, Vision, Strategy, Planning Program Design, Evaluation Human Resources Senior Management Team Leadership Information Technology Financial Management Fund Development Board Leadership Legal Affairs Marketing, External Communication https://sp.socialventurepartners.org/Document%20Library/Forms/SVP%20Investee%20Capacity%20Tool.aspx. 16
  • 17. Executive Director Entry Plan Agreement between Board and new executive Plan for 90 days to 180 days Board support offered to the Director in the first 90 days: The Board Will . . . Training Coaching Regular communication plan Peer networking Expectations for the Director in the first 90 days: The Director Will . . . • Staff leadership • Member relations • Board development • Grant management/fundraising Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission. 17
  • 18. Executive Director Entry Plan Agreement between Board and new executive Plan for 90 days to 180 days Board meetings – how will work together? • How is agenda set for monthly Board meetings? • What does the executive contribute to the meeting? • Who handles the logistics for Board meetings – Room, Food, Copies? • Who decides what is in the Board packet? • Who attends the Board committee meetings? • Who is responsible for meeting minutes? Tasks to be completed in first 6 months • Complete strategic planning; set or review agency goals • Identify supports for new executive: professional development, executive coaching, mentoring, training Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission. 18
  • 19. Board Leadership •“Stepping up to the plate.” •“Reversing roles with the executive.” Board Leadership Departing ED Board Incoming ED Executive Transition Management, CompassPoint Nonprofit Services, 2005 19
  • 20. Values and Principles – Rules for the Road 1. Assessment is best done when executive is departing or has departed. 2. Interview a wide range of constituents and stakeholders during an assessment. 3. Budget and prepare for technical assistance and/or interim management. 4. Avoid putting former executive on the Board. Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission. 20
  • 21. Values and Principles – Rules for the Road 5. Avoid having Board members apply for the executive position. 6. Regard succession planning as a necessity. 7. Consider entry plan which guides and supports executive. 8. Be sensitive to undue influence from former staff leaders, employees and former Board members. 9. Build in mechanisms for rotation and growth in Board – nominating committees, term limits, Board self-evaluations, etc. Copyright © 2007 by Principals In Philanthropy and Trujillo Group, Inc. Usage or reprints only with permission. 21
  • 22. Bibliography Websites • Bonfils Stanton Foundation www.bonfils-stanton.org • Bridgespan Group www.bridgespangroup.org • Annie E. Casey Foundation http://www.aecf.org • Center on Wealth and Philanthropy – Boston College http://www.bc.edu/research/cwp • Compasspoint Nonprofit Services http://compasspoint.org • Grantcraft http://www.grantcraft.org • Meyer Foundation www.meyerfoundation.org • Transition Guides http://www.transitionguides.com Articles • Stevenson, Molly Cannon.2006. “Safeguarding Organizational Capacity.”Cause Planet. no. 11(July 28,2006), http://www.causeplanet.org/articles/article.php?id=11 • Stevenson, Molly Cannon. 2007. “Transition Planning and Management Capacity.” Cause Planet.no.60 ( March 2,2007) , http://www.causeplanet.org/articles/article.php?id=60 • Tierney, Thomas. 2006 “The Leadership Deficit”. Stanford Social Innovation Review. (Summer, 2006), http://www.ssireview.org/articles/entry/the_leadership_deficit 22
  • 23. Presenters Molly Cannon Stevenson, CFRE, CAHP Judy Hudson-Trujillo, Principals In Philanthropy Trujillo Group, inc. MStevensPIP@aol.com Judy@TrujilloGroup.net Ph. 303-290-0213 ph. 720-333-1540 www.TrujilloGroup.net 23