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Important advertising trends of
2011 — how you can fully
capitalize on today's marketplace
opportunities
Areas covered

• The current state of our economy – and what
  that means to us as Advertisers.
• An in depth look at the common problems that
  advertisers are facing – and what the smartest
  ones are doing about them.
• An assessment of today’s key advertising
  vehicles, what’s working, and what’s not
• Initial reactions to Digital – how is this
  performing?
• Exploring proven mediums for reaching your
  ideal clients.
Consumers are watching their spending

                              U.S. Consumer Spending 14-day rolling average
       90

       80

       70

       60

       50

       40




Source: Gallup Daily, http://www.gallup.com/poll/112723/gallup-daily-us-consumer-spending.aspx
Unemployment is up

                                                                Unemployment
                  16,000

                  14,000

                  12,000
      Thousands




                  10,000

                   8,000

                   6,000

                   4,000
                                  1999                2001       2003   2005   2007   2009   2011


Source: http://econ.economicshelp.org/2009_12_01_archive.html
Consumer confidence is low
   • Consumers’ assessments of their
     own financial situation have
     remained quite dismal despite
     the expectation of improvement
     in the overall economy.
   • Just 20% of all households
     reported their finances had
     improved in early March
     2011, barely above the sixty year
     low of 16% recorded in
     November 2009.


Source: University of Michigan’s Survey of Consumers Report, March, 25 2011
Index of consumer confidence
                                                             U.S. consumer confidence
                                                                average since 1978
                       120

                       110

                       100
   Index value (1066=100)




                            90

                            80

                            70

                            60

                            50

                            40
                                 1960   1965      1970           1975        1980   1985   1990   1995   2000   2005   2011

Source: University of Michigan’s Survey of Consumers Report, March,25 2011
It is tempting for companies to cut back on
                                                    marketing when sales go down…

    • Multiple studies show that
      companies who increase
      their recession marketing
      efforts experience higher
      sales during and for years
      after as compared to those
      who don’t.
    • Let’s look at some data…


Source: "How Advertising in Recession Periods Affects Sales," American Business Press, Inc., 1979 , Facts on the value of marketing during an
economic downturn/recession; http://www.coin-
op.org/pdfs/Facts%20on%20the%20Value%20of%20Marketing%20During%20an%20Economic%20Downturn Recession_Press%20Release.pdf,:4.
Kijewski, Dr. Valerie.
Maintained marketing spend
                                             through 1974-1975 recession

 • Companies during the
   1974-75 recession who
   did not cut marketing
   budgets experienced
   higher sales and net
   income during those two
   years and the two years
   following than companies
   that made cuts during the
   same time period.


Source: ABP/Meldrum & Fewsmith study, 1979
Maintained or increased marketing budget
                                       through the 1981 – 1982 recession

   • 600 U.S. companies were
     analyzed during the 1981-
     82 recession and the three
     years following.
   • Companies that
     maintained or increased
     their advertising
     expenditures enjoyed a
     256% growth by 1985.


Source: CARR Report, Aug 13 2001
Snap, crackle, profits
   • During the Great
                                                                                                       $   $ $
     Depression, Kellogg doubled its
                                                                                                         $
     advertising budget, and heavily                                                                   $    $ $
     pushed its new cereal, Rice                                                                     $
     Krispies.
   • By 1933, even as the economy
     cratered, Kellogg’s profits rose
     30%.
   • And became and what it also
     remains today: the industry’s
     dominant player.

Source: The New Yorker http://www.newyorker.com/talk/financial/2009/04/20/090420ta_talk_surowiecki
Consumers feel advertising
                                                                                                       is a sign of stability
• 48% of adults believe lack                                                                                                            Advertising in down economy
  of advertising during a                                                                                                               keeps company top of mind
  recession indicates the
  business must be
  struggling.
• 86% of executives agree
  advertising in a down
  economy keeps a company                                                                                                                         86%
  at the front of the
  audience’s mind.
                                                                                                                                            Executive poll

Source: http://www.marketinginsightstoday.com/archives/1223;http://www.jjhill.org/resources/press_releases/WomenVenture_03_24_09.pdf;
http://mystrategicplan.com/resources/does-your-marketing-budget-makeyou-look-fat/l;Yankelovich/Harris Study 2008
Long term advertising
                                                                                   creates a lasting impression
 • In 2007, 100 year old Avon Co.
   increased its advertising by
   21%. The result?
 • A 2008 record-breaking revenue
   of $9.9 billion and 20% increase
   in sales.
 • Sales have continued to increase
   approaching $11 billion in 2010
 • “We won’t manage this company
   for the short-term. We all know
   how that movie ends.”
                                                                       Andrea Jung
                                                                       CEO, Avon
Source: http://www.mediapost.com/publications/index.cfm?fa=Articles.showArticle&art_aid=75872
Even luxury brands flourish in
                                                        difficult financial years

 • New York based Tiffany & Co. did
   not cut its marketing spend at all
   during the 2001 recession.
 • Sales have increased 100% since
   that time.
 • “Tiffany is about things that last.
   And that perspective is perhaps
   more important today than at any
   time in our history.”
                       Michael J. Kowalski
                              CEO, Tiffany & Co.


Source: JCK-Jewelers Circular Keystone 11/1/08
So, its makes sense to continue to
advertise – but there still is a huge
        issue to deal with:
The commercial noise
                                                                                              today is almost deafening
   • In the 1970s, consumers were
     exposed to about 500 ads per
     day.
   • Today, the average consumer
     receives up to 20,000
     commercial messages each
     day.
   • And since consumers have a lot
     more media options, your
     audience is much harder to
     reach.
   • This is called fragmentation, and
     it’s affecting every business in the
     world.
Source: QRS: “Don’t Interrupt Your Consumer; Engage Them.” 2011. http://www.qsrmagazine.com/outside-insights/don-t-
interrupt-your-consumer-engage-them
The Washington Post, "Skip Past the Ads, But You're Still Being Sold." 2009; http://www.washingtonpost.com/wp-
dyn/content/article/2009/08/14/AR2009081401629.html
The number of media vehicles
                                                                                     has increased dramatically


                                       Consumer magazines are up 52% since
                                                    1998.
                                               The number of web sites has
                                            skyrocketed by 6,381% since 1997.
                                       75% more AM/FM radio stations exist
                                                 than in 1990.
                                      New online radio stations go live every
                                                    minute.
                                     There are 300% more television stations
                                                  than in 1999.



Source: Arbitron Infin http://www.fcc.gov/mb/audio/totals/bt050930.html; The Influential's ; Keller & Berry; /sizeofweb.html;
http://www.boutell.com/newfaq/misc; http://news.bbc.co.uk/2/hi/science/nature/1738496.stm; Source: American Society of
Magazine Editors. “Number of Magazine Titles: A Magazine for Everyone” (database accessed 5/24/2010)
http://www.magazine.org/ASME/EDITORIAL_TRENDS/1093.aspx, ite Dial 2010: Digital Platforms and the Future of
Radio, http://www.edisonresearch.com/infinite_dial_presentation_2010_revb.pdf
Cutting a path to your customer
• With all these
  advertising
  messages, it’s a
  challenge to
  reach your customers.

• Almost every form of
  media is experiencing
  challenges with
  consumer
  engagement.
Viewing habits and costs over 30 years: a cost per
                                       thousand home increase of 499%

                                   Households
                                                                         Cost per      Cost per
                                     Viewing
                                                                        30 Seconds   1000 Homes
                                 Average Minutes

      1980                            15,240,000                         $57,900       $3.79

      1990                            12,540,000                        $122,200       $9.74

     2000                               6,134,000                        $82,300       $13.42

      2005                              6,043,000                       $129,300       $21.45

      2009                              4,562,000                       $103,700       $22.70

      2010                             5,248,000                        $103,600       $19.74


Source: Nielsen Media Research, February Each
Year, http://www.tvb.org/rcentral/adrevenuetrack/media/media.asp?c=1b
They’re not watching your ads
                                             even when they are watching programs
   • Commercial skipping
     costs TV advertisers $4
     billion dollars per year.
   • 70% mute commercials.
   • Time-shifting machines
     in 40% of U.S. homes.
   • 50% of DVR
     subscribers skip
     commercials.
“TV Ads Hit $69B In '10, Digital Viewing Up.” April 21, 2011:
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=149150&nid=126025
Source: “The DVR Dilemma: Managing Consumer Behavior”; www.jupiterresearch.com, http://www.ehomeupgrade.com/2006/05/05/dvr-
commercial-skipping-could-threaten-8-billion-in-tv-advertising/; http://blogs.zdnet.com/ITFacts/?p=10466
Television advertising costs are UP
                                                           while viewership is DOWN
• The average TV
  audience in 2009
  was 54% smaller
  than 1965, yet
  average cost of
  advertising
  increased 426%.
• 78% of advertisers
  say TV advertising
  has become less
  effective.
 Source: http://tvbythenumbers.com/wp-content/uploads/2007/09/broadcastnetworksharebyseason0828.jpg; Television
 Bureau of Advertising, 2009, TV Costs and CPM Trends.
 http://www.tvb.org/rcentral/adrevenuetrack/media/media.asp?c=1b
But . . . More people are paying attention to events

   • In 2011 there were 111 million
     people watching the Super
     Bowl which is a 30% increase                                                                           5,000
                                                                                                            4,500
     from 2005.                                                                                             4,000
   • The first game of the NCAA                                                                             3,500
                                                                                                            3,000
     Men’s Basketball Tournament                                                                            2,500
     posted 1.2 million                                                                                     2,000
     viewers, 13% more than                                                                                 1,500
     2010.                                                                                                  1,000
                                                                                                              500
   • The Golden Globes had                                                                                      0
     21,000 more viewers in
     2011, increasing to 17 million.
   • Grammy Awards had almost
     26 millions viewers, an
     increase of 800,000 from
     2010.
Source: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=144456&nid=123511, Nielsen
http://blog.nielsen.com/nielsenwire/media_entertainment/academy-awards-who-will-win-how-many-will-watch,
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=146983&nid=124897
News Audience Trends


                                                                                                          Audience
                                                                                                         Percentage
                                                                                                           Change
                                                                                                      from 2009-2010




Source: State of the News Media 2011: http://stateofthemedia.org/2011/overview-2/key-findings/
Social Media Scoops Every Major Story
              Worldwide: but there are challenges

• Details are scarce.
• Credibility is
  questionable.
• Information is
  contradictory.
• It’s all happening
  real-time.
• Not seeing big wins
  reported.
Average click rates on ads for
                                                               most websites are dismal
  • Time on the Internet is                                         Percentage of people who click on
    increasing, but people                                             Internet banners on average
    just aren’t clicking on                                      1.20%
    the ads.                                                     1.00%
                                                                          1.00%

  • “I think it’s interesting
                                                                 0.80%
    (that) in the digital
    age, a number of                                             0.60%
    people are                                                                       0.40%
                                                                 0.40%
    connecting, but not                                                                       Less than
                                                                 0.20%
    necessarily                                                                                 0.02%

    connected.” - Mary Beth                                      0.00%
           West, CMO Kraft Foods                                          1997       2001       Today

Source: Source: ZSmart Business, Imedia Connection, 2010
Paywalls are being added every day

            • Paywalls are popping
              up at publishers
              worldwide.
            • Actually showing a
              decrease in visitors.
            • “NYT Pay Wall Cuts
              Online Traffic By 5%-
              15%.”

Source: MediaPostNews April 12, 2011: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=148517&nid=125672
iPad Magazine Apps are all over the board

            • Cost structures are being
              created and modified.
            • Uncertainty still exists.
            • Same content and layout as
              print version or modified for
              digital platform?
            • Who’s advertising and what
              are the guarantees?
            • “Many of these apps are
              evolving so quickly that
              today's flaws could be erased
              with tomorrow's update.” –
                      Barb Palser


Source: American Journalism Review, March 3, 2011: http://www.ajr.org/Article.asp?id=5027
A lot of people talk about digital advertising

    • Spending on digital
      surpassed newspapers
      for the first time in
      2010.
    • But … digital still does
      not have proven ROI
      and many think it never
      will.



Source: Internet Ad Revenues Rebound to Record High in 2010. http://www.marketingprofs.com/charts/2011/4847/internet-ad-revenues-rebound-
to-record-high-in-2010?adref=nlt041511
Step back and take a look
                                                                                                  at one company’s case study
    • 2009 – Company pulled all
      National TV Advertising to
      move to digital.
    • Hoped to catch attention of
      home buyers.
    • Didn’t see results and ended
      up changing overall ad spend.
    • “We thought it was time to
      clarify what we are and what
      consumers feel about us. So it
      was time to go back into the
      consumer space with all
      media.“ – Beverly Thorne, Chief
             Marketing Officer, Century 21


Source: Advertising Age, March 28, 2011: http://adage.com/article/news/century-21-back-big-tv-buys-2012-super-bowl-spot/149615/
Internet advertising still unproven

 • Time on the Internet is increasing, but
   people just aren’t clicking on the ads.
 • In 2009, companies spent about $22.7
   billion on Internet advertising, yet
   click-through rates are averaging only
   0.2% of viewers.
 • Internet ad CPMs have decreased
   over 50% since last year, acquisition
   costs are high, and most websites
   aren’t even achieving a 2% conversion
   rate.


Source: Source: ZSmart Business, Imedia Connection,
2010 http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=100504;; Grab Stats:
http://www.grabstats.com/statcategorymain.asp?StatCatID=4; http://www.i-advertising.com/
Direct Mail is tougher than ever

   • The average American
     receives 560 pieces of
     direct mail each year.
   • 44% goes in the
     garbage unopened.
   • 97% to 99% of
     recipients never
     respond.

Source: Proven Ways To Increase Sales And Boost Direct Mail Response Rates, August 2009, Articlesbase, by Andrea Ratajczak; and
Direct Mail Statistics You Can Use, By Andrew Michaels | Article Abstract, http://www.articlesphere.com/Article/Direct-Mail-
Statistics-You-Can-Use/150454, February 2010.
The radio audience
                                                                                           is increasingly fragmented




Source: Arbitron, “The Infinite Dial 2010: Digital Platforms and the Future of
Radio,”http://www.arbitron.com/downloads/infinite_dial_presentation_2010_reva.pdf; Bridge Ratings, “Satellite Radio Brand
Appeal,” November 2009 http://www.bridgeratings.com/; Federal Communications Commission, Licensed Broadcast Station
Totals (1990 to Present) http://www.fcc.gov/mb/audio/totals/index.html
As radio advertising becomes
                                                                                  less effective, revenues slide




Source: Radio Advertising Bureau, “Radio Revenue Trends,” http://www.rab.com/public/pr/yearly.cfm
There’s one medium you
  can use to take full
advantage of your media
        budget?
     Newspapers
We all need media that
                                                                                         reaches our audience

         • Would you like to
           advertise in media
           that reaches more
           than 50% of U.S.
           adults every day?



Source: Clark, Martire & Bartolomeo, Inc. Survey October 2007,
http://www.nynewspapers.com/Libraries/PDF_s/Newspaper_Drives_Online_12-7.sflb.ashx, MRI 2009, : “
Scarborough: Most Americans Still Read Newspapers” Newspaperproject.org 11/18/2009)
                                                                                                                 34
Reach customers who can
                                                                                        afford your products


         • Would you like to
           advertise in media
           that reaches 57% of
           the population with
           incomes over
           $75,000?

Source: Newspaper Association of America, Daily Newspaper Section Readership Report, 2008.
http://www.naa.org/docs/Research/Daily-Readership-Active.pdf

                                                                                                               35
Pinpoint specific local
                                                                  audiences across the country

   • Look for a media
     vehicle that reaches
     the majority of
     homes...
   • A media that enables
     you to reach people
     both locally and
     across the country.

Source: Newspaper Advertising - Advantages & Disadvantages, by Mike Brassi,
http://www.websitemarketingplan.com/small_business/newspaper.htm
                                                                                                   36
Reach your audience
                                                                              when they are receptive

    • Look for a media
      where your ad can be
      examined at leisure
      without limited
      exposure.
    • Where your audience
      can take their time.

Source: Newspaper Advertising - Advantages & Disadvantages, by Mike Brassil
http://www.websitemarketingplan.com/small_business/newspaper.htm
                                                                                                        37
People take their time reading the paper

   • Time spent reading Sunday
     print paper
      – Over 60 minutes: 45%
      – 30 to 60 minutes: 32%

   • Time spent reading daily print
     paper
      – Over 30 minutes: 45%
      – 16 to 30 minutes: 34%




Source: Newspaper Association of America, http://www.naa.org/docs/Research/newspaper-reader-engagement-06.pdf
Survey respondents who read newspaper
                                                               preprints account for 87% of all adults
        Regularly check Sunday inserts from store categories
    Grocery or food stores                     80%                                          Question:
    Department stores                                                         69        Please tell me if
    Discount stores                                                           63          you regularly
    Drug stores                                                               53          check Sunday
                                                                                        inserts from any
    Home electronics stores                                                   49
                                                                                         stores from the
    Home building centers                                                     43       following general
    Office supply stores                                                      39           categories.
    Computer stores                                                           38
    Home furnishings stores                                                   33
    Sporting goods stores                                                     33         Base = Adults who ever
    Appliance stores                                                          25       read or look at newspapers
                                                                                           advertising inserts
    Cell phone stores                                                         11            (87% of sample)



Source: How America Uses Advertising 2009 Prepared by MORI Research and NAA
People read on-page
                                                                                        advertising as they browse
  • As a matter of routine, 8 in 10
    newspaper readers scan on-page ads
    as they page through the newspaper.
  • Two-thirds (63%) of newspaper
    readers say they usually read
    advertising as they page through the
    newspaper.
  • Scanning becomes reading when
    they come across something that is
    relevant to them in a substantive
    way, or has interesting creative
    content, or both.

Source: How America Shops & Spends 2011 Prepared by Frank N. Magid Associates and NAA
Associated Context can be very effective

• You can tie your ad to
  the content on the
  page.
• Health, sports, travel,
  beauty are all
  possibilities.
• Positive associations
  trigger better response
  rates and recall ability
  among consumers.
While doing your planning, know that print and
                                                 the Internet work well together
    • Time after time, marketers
      have proven that even when
      Internet advertising is
      appropriate, print is the “push”
      that complements the web’s
      “pull.”
    • A print piece not only drives
      additional traffic to the
      website, it increases the
      amount that people spend
      when they arrive.

Source: Deliver magazine, July 2010
Newspapers are driving online traffic




       • Newspaper websites continue to grow rapidly, reaching 83.7 million unique
         visitors in April 2010, a 57% increase from 2004.
       • “As the industry continues to expand its digital portfolio, readers are visiting
         newspaper websites in record numbers for in-depth news and information
         as well as hyper-local information.”

           -John F. Sturm, CEO & President, Newspaper Association of America




Source: 2010 - “Newspaper web Traffic in Top Markets Leaps To An All-Time High.” http://www.nnnlp.com/news/news-05-24-
10.php, Newspaper Association of America. Newspaper websites Custom Chart. http://www.naa.org/TrendsandNumbers/Newspaper-
websites.aspx . BizReport.com “record visitor numbers,” July 24, 2007
http://www.bizreport.com/2007/07/online_newspapers_experience_record_visitor_numbers.html#, Newspaper National Network.
Newspapers drive online action
  • 73% of readers visited Web                                                               Percent of consumers
                                                                                              acting on print ads
    sites, used online search, or                                                       90
    made an online purchase in                                                          80
    following up on advertising                                                         70
    they saw in a newspaper in                                                          60
    the previous month.                                                                 50
  • In 2009 the number was 39%                                                          40
    but in less than two years                                                          30
    people have become much                                                             20
    more engaged in the online                                                          10
    research and taking action
                                                                                        0
    based on seeing
                                                                                                2011          2009
    advertisements in the paper.
Source: How America Shops & Spends 2011 Prepared by Frank N. Magid Associates and NAA
Summary of Findings:

• The best companies of our time continue to
  advertise, regardless of the economy.
• To break through fragmentation and manage your
  budget, you need to use the vehicles that reach your ideal
  client.
• Unproven advertising vehicles need time to prove
  themselves and when used right, prove to complement
  traditional media
• The right advertising in the right medium is key to building
  successful campaigns
• As digital continues to grow, smart companies are using
  traditional vehicles to increase impact, create more
  traffic, and strategically grow their business
Who is Mediaspace?
• Mediaspace Solutions is a privately-held company
  headquartered in Norwalk, CT. We also have
  offices located nationwide in Atlanta, Chicago, Los
  Angeles, Minneapolis and New England.
• With expert service and custom-built technology
  systems, we help national and regional
  advertisers maximize their print and interactive
  advertising budgets.
• We have an experienced and sophisticated
  management team focused on serving you and
  negotiating the best possible rates and
  placements.



                                                        46
We help companies
                                                                                           keep their eye on the ball

 • 75% of companies who outsource important
   functions to other companies “significantly
   outperform their peers on three key business
   metrics:”
    – Reduced administrative expenses
    – Increased growth in return on assets
    – Higher growth in earnings before interest
       and taxes
 • No one knows your business better than you.
   But by focusing on your core strengths and
   your customers, you have time and resources
   to stay on top of your customers’ needs.

                                                                                                                        47
Source: Business impact of outsourcing—a fact-based analysis, IBM Global Services, 2006 [ABA2 100]
Why wouldn’t you rely on experts?

• A good advertising
  solutions partner already
  knows the ropes, the
  organizations and the
  personalities.
• Is it really worth the
  training time, personnel
  and resources to do all
  this yourself?
American Express Success Study
• Newspaper programs used in past for AMEX
  proved ineffective at producing desired results
  and they needed a change – They called
  Mediaspace.
• We implemented a new approach using
  newspapers and delivered more highly
  visible, guaranteed ad placements – where their
  clients were reading.
• We also saved them $300,000/drop.
• A year later, they raised their newspaper spend by
  1,000%; within 18 months, over 1,500% - and are
  now well into an 8 figure spend.
• Clearly, this change in strategy is working.
Jessica Birk says it best…

“As the leader in accountable media
solutions, ID Media looks for
partners like Mediaspace Solutions
that can save our clients like
American Express over 85% off on
their media while finding ways to
provide added value, exceptional
positioning, and improved ROI.”

Jessica Birk
Vice President of ID Media
U.S. Census Success Study
•   This critically important newspaper plan in
    2010 required both deep analysis and deep
    discounts to achieve their required results.
•   They needed to reach everybody – in large
    and small markets, with a tight budget.
•   Plan recommendations involved both large
    and small market newspapers, often with
    comprehensive ZIP analysis.
•   Newspapers contributed to their overall
    success – 72% response vs. 64% in
    previous campaign.
•   Newspapers proved to STILL be their key
    vehicle for success!
Takeda Success Study
•   Takeda’s largest competitor
    was about to receive an FDA
    warning announcement which
    was sure to make big news
•   Actos wanted its brand’s
    safety message in key
    markets ASAP as consumers
    read headlines/looked to
    switch Rx
•   Within 48 hours of getting go-
    ahead, a 150+ newspaper
    plan was fully executed with
    low CPMs/100% FDA
    compliance
Let our Total Solutions Team
                                 work for your success
• When clients work with us they are
  assigned an entire Total Solutions
  Team
   – Account development
   – Ad operations
   – Finance
• You will receive regular and clear
  reports on your advertising activity.
• You can call anyone on your team
  directly for any answers you need.
• We provide customized solutions for
  YOUR business.
Just a few of our other clients
Suggested next steps…

• For a limited time, Mediaspace Solutions is offering a
  complete audit of all of your newspaper and advertising
  activities.
• Our experts will reveal what we believe to be your
  opportunities, and advise you on areas that you could be
  doing even better.
• We will show you our detailed Case Studies, and explore
  where we can create similar success for you and your
  company.
Best Pricing
Best Placement
 Best Targets
 Best Service
GUARANTEED!
Share of total ad spend by
                                                                                                                          medium in 2010


                                                                                  Percent of Total Ad Spend

                    40.00%
                    35.00%
                    30.00%
                    25.00%                                                                                                                           Print is 23% of
                    20.00%
                    15.00%                                                                                                                            all ad spend
                    10.00%
                     5.00%
                     0.00%




Source: Forecast: TV Regains Hefty Ad Levels; http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=147613&nid=125220, March 2011

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Important advertising trends of 2011-how you can fully capitalize on today's marketplace opportunities

  • 1. Important advertising trends of 2011 — how you can fully capitalize on today's marketplace opportunities
  • 2. Areas covered • The current state of our economy – and what that means to us as Advertisers. • An in depth look at the common problems that advertisers are facing – and what the smartest ones are doing about them. • An assessment of today’s key advertising vehicles, what’s working, and what’s not • Initial reactions to Digital – how is this performing? • Exploring proven mediums for reaching your ideal clients.
  • 3. Consumers are watching their spending U.S. Consumer Spending 14-day rolling average 90 80 70 60 50 40 Source: Gallup Daily, http://www.gallup.com/poll/112723/gallup-daily-us-consumer-spending.aspx
  • 4. Unemployment is up Unemployment 16,000 14,000 12,000 Thousands 10,000 8,000 6,000 4,000 1999 2001 2003 2005 2007 2009 2011 Source: http://econ.economicshelp.org/2009_12_01_archive.html
  • 5. Consumer confidence is low • Consumers’ assessments of their own financial situation have remained quite dismal despite the expectation of improvement in the overall economy. • Just 20% of all households reported their finances had improved in early March 2011, barely above the sixty year low of 16% recorded in November 2009. Source: University of Michigan’s Survey of Consumers Report, March, 25 2011
  • 6. Index of consumer confidence U.S. consumer confidence average since 1978 120 110 100 Index value (1066=100) 90 80 70 60 50 40 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2011 Source: University of Michigan’s Survey of Consumers Report, March,25 2011
  • 7. It is tempting for companies to cut back on marketing when sales go down… • Multiple studies show that companies who increase their recession marketing efforts experience higher sales during and for years after as compared to those who don’t. • Let’s look at some data… Source: "How Advertising in Recession Periods Affects Sales," American Business Press, Inc., 1979 , Facts on the value of marketing during an economic downturn/recession; http://www.coin- op.org/pdfs/Facts%20on%20the%20Value%20of%20Marketing%20During%20an%20Economic%20Downturn Recession_Press%20Release.pdf,:4. Kijewski, Dr. Valerie.
  • 8. Maintained marketing spend through 1974-1975 recession • Companies during the 1974-75 recession who did not cut marketing budgets experienced higher sales and net income during those two years and the two years following than companies that made cuts during the same time period. Source: ABP/Meldrum & Fewsmith study, 1979
  • 9. Maintained or increased marketing budget through the 1981 – 1982 recession • 600 U.S. companies were analyzed during the 1981- 82 recession and the three years following. • Companies that maintained or increased their advertising expenditures enjoyed a 256% growth by 1985. Source: CARR Report, Aug 13 2001
  • 10. Snap, crackle, profits • During the Great $ $ $ Depression, Kellogg doubled its $ advertising budget, and heavily $ $ $ pushed its new cereal, Rice $ Krispies. • By 1933, even as the economy cratered, Kellogg’s profits rose 30%. • And became and what it also remains today: the industry’s dominant player. Source: The New Yorker http://www.newyorker.com/talk/financial/2009/04/20/090420ta_talk_surowiecki
  • 11. Consumers feel advertising is a sign of stability • 48% of adults believe lack Advertising in down economy of advertising during a keeps company top of mind recession indicates the business must be struggling. • 86% of executives agree advertising in a down economy keeps a company 86% at the front of the audience’s mind. Executive poll Source: http://www.marketinginsightstoday.com/archives/1223;http://www.jjhill.org/resources/press_releases/WomenVenture_03_24_09.pdf; http://mystrategicplan.com/resources/does-your-marketing-budget-makeyou-look-fat/l;Yankelovich/Harris Study 2008
  • 12. Long term advertising creates a lasting impression • In 2007, 100 year old Avon Co. increased its advertising by 21%. The result? • A 2008 record-breaking revenue of $9.9 billion and 20% increase in sales. • Sales have continued to increase approaching $11 billion in 2010 • “We won’t manage this company for the short-term. We all know how that movie ends.” Andrea Jung CEO, Avon Source: http://www.mediapost.com/publications/index.cfm?fa=Articles.showArticle&art_aid=75872
  • 13. Even luxury brands flourish in difficult financial years • New York based Tiffany & Co. did not cut its marketing spend at all during the 2001 recession. • Sales have increased 100% since that time. • “Tiffany is about things that last. And that perspective is perhaps more important today than at any time in our history.” Michael J. Kowalski CEO, Tiffany & Co. Source: JCK-Jewelers Circular Keystone 11/1/08
  • 14. So, its makes sense to continue to advertise – but there still is a huge issue to deal with:
  • 15. The commercial noise today is almost deafening • In the 1970s, consumers were exposed to about 500 ads per day. • Today, the average consumer receives up to 20,000 commercial messages each day. • And since consumers have a lot more media options, your audience is much harder to reach. • This is called fragmentation, and it’s affecting every business in the world. Source: QRS: “Don’t Interrupt Your Consumer; Engage Them.” 2011. http://www.qsrmagazine.com/outside-insights/don-t- interrupt-your-consumer-engage-them The Washington Post, "Skip Past the Ads, But You're Still Being Sold." 2009; http://www.washingtonpost.com/wp- dyn/content/article/2009/08/14/AR2009081401629.html
  • 16. The number of media vehicles has increased dramatically Consumer magazines are up 52% since 1998. The number of web sites has skyrocketed by 6,381% since 1997. 75% more AM/FM radio stations exist than in 1990. New online radio stations go live every minute. There are 300% more television stations than in 1999. Source: Arbitron Infin http://www.fcc.gov/mb/audio/totals/bt050930.html; The Influential's ; Keller & Berry; /sizeofweb.html; http://www.boutell.com/newfaq/misc; http://news.bbc.co.uk/2/hi/science/nature/1738496.stm; Source: American Society of Magazine Editors. “Number of Magazine Titles: A Magazine for Everyone” (database accessed 5/24/2010) http://www.magazine.org/ASME/EDITORIAL_TRENDS/1093.aspx, ite Dial 2010: Digital Platforms and the Future of Radio, http://www.edisonresearch.com/infinite_dial_presentation_2010_revb.pdf
  • 17. Cutting a path to your customer • With all these advertising messages, it’s a challenge to reach your customers. • Almost every form of media is experiencing challenges with consumer engagement.
  • 18. Viewing habits and costs over 30 years: a cost per thousand home increase of 499% Households Cost per Cost per Viewing 30 Seconds 1000 Homes Average Minutes 1980 15,240,000 $57,900 $3.79 1990 12,540,000 $122,200 $9.74 2000 6,134,000 $82,300 $13.42 2005 6,043,000 $129,300 $21.45 2009 4,562,000 $103,700 $22.70 2010 5,248,000 $103,600 $19.74 Source: Nielsen Media Research, February Each Year, http://www.tvb.org/rcentral/adrevenuetrack/media/media.asp?c=1b
  • 19. They’re not watching your ads even when they are watching programs • Commercial skipping costs TV advertisers $4 billion dollars per year. • 70% mute commercials. • Time-shifting machines in 40% of U.S. homes. • 50% of DVR subscribers skip commercials. “TV Ads Hit $69B In '10, Digital Viewing Up.” April 21, 2011: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=149150&nid=126025 Source: “The DVR Dilemma: Managing Consumer Behavior”; www.jupiterresearch.com, http://www.ehomeupgrade.com/2006/05/05/dvr- commercial-skipping-could-threaten-8-billion-in-tv-advertising/; http://blogs.zdnet.com/ITFacts/?p=10466
  • 20. Television advertising costs are UP while viewership is DOWN • The average TV audience in 2009 was 54% smaller than 1965, yet average cost of advertising increased 426%. • 78% of advertisers say TV advertising has become less effective. Source: http://tvbythenumbers.com/wp-content/uploads/2007/09/broadcastnetworksharebyseason0828.jpg; Television Bureau of Advertising, 2009, TV Costs and CPM Trends. http://www.tvb.org/rcentral/adrevenuetrack/media/media.asp?c=1b
  • 21. But . . . More people are paying attention to events • In 2011 there were 111 million people watching the Super Bowl which is a 30% increase 5,000 4,500 from 2005. 4,000 • The first game of the NCAA 3,500 3,000 Men’s Basketball Tournament 2,500 posted 1.2 million 2,000 viewers, 13% more than 1,500 2010. 1,000 500 • The Golden Globes had 0 21,000 more viewers in 2011, increasing to 17 million. • Grammy Awards had almost 26 millions viewers, an increase of 800,000 from 2010. Source: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=144456&nid=123511, Nielsen http://blog.nielsen.com/nielsenwire/media_entertainment/academy-awards-who-will-win-how-many-will-watch, http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=146983&nid=124897
  • 22. News Audience Trends Audience Percentage Change from 2009-2010 Source: State of the News Media 2011: http://stateofthemedia.org/2011/overview-2/key-findings/
  • 23. Social Media Scoops Every Major Story Worldwide: but there are challenges • Details are scarce. • Credibility is questionable. • Information is contradictory. • It’s all happening real-time. • Not seeing big wins reported.
  • 24. Average click rates on ads for most websites are dismal • Time on the Internet is Percentage of people who click on increasing, but people Internet banners on average just aren’t clicking on 1.20% the ads. 1.00% 1.00% • “I think it’s interesting 0.80% (that) in the digital age, a number of 0.60% people are 0.40% 0.40% connecting, but not Less than 0.20% necessarily 0.02% connected.” - Mary Beth 0.00% West, CMO Kraft Foods 1997 2001 Today Source: Source: ZSmart Business, Imedia Connection, 2010
  • 25. Paywalls are being added every day • Paywalls are popping up at publishers worldwide. • Actually showing a decrease in visitors. • “NYT Pay Wall Cuts Online Traffic By 5%- 15%.” Source: MediaPostNews April 12, 2011: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=148517&nid=125672
  • 26. iPad Magazine Apps are all over the board • Cost structures are being created and modified. • Uncertainty still exists. • Same content and layout as print version or modified for digital platform? • Who’s advertising and what are the guarantees? • “Many of these apps are evolving so quickly that today's flaws could be erased with tomorrow's update.” – Barb Palser Source: American Journalism Review, March 3, 2011: http://www.ajr.org/Article.asp?id=5027
  • 27. A lot of people talk about digital advertising • Spending on digital surpassed newspapers for the first time in 2010. • But … digital still does not have proven ROI and many think it never will. Source: Internet Ad Revenues Rebound to Record High in 2010. http://www.marketingprofs.com/charts/2011/4847/internet-ad-revenues-rebound- to-record-high-in-2010?adref=nlt041511
  • 28. Step back and take a look at one company’s case study • 2009 – Company pulled all National TV Advertising to move to digital. • Hoped to catch attention of home buyers. • Didn’t see results and ended up changing overall ad spend. • “We thought it was time to clarify what we are and what consumers feel about us. So it was time to go back into the consumer space with all media.“ – Beverly Thorne, Chief Marketing Officer, Century 21 Source: Advertising Age, March 28, 2011: http://adage.com/article/news/century-21-back-big-tv-buys-2012-super-bowl-spot/149615/
  • 29. Internet advertising still unproven • Time on the Internet is increasing, but people just aren’t clicking on the ads. • In 2009, companies spent about $22.7 billion on Internet advertising, yet click-through rates are averaging only 0.2% of viewers. • Internet ad CPMs have decreased over 50% since last year, acquisition costs are high, and most websites aren’t even achieving a 2% conversion rate. Source: Source: ZSmart Business, Imedia Connection, 2010 http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=100504;; Grab Stats: http://www.grabstats.com/statcategorymain.asp?StatCatID=4; http://www.i-advertising.com/
  • 30. Direct Mail is tougher than ever • The average American receives 560 pieces of direct mail each year. • 44% goes in the garbage unopened. • 97% to 99% of recipients never respond. Source: Proven Ways To Increase Sales And Boost Direct Mail Response Rates, August 2009, Articlesbase, by Andrea Ratajczak; and Direct Mail Statistics You Can Use, By Andrew Michaels | Article Abstract, http://www.articlesphere.com/Article/Direct-Mail- Statistics-You-Can-Use/150454, February 2010.
  • 31. The radio audience is increasingly fragmented Source: Arbitron, “The Infinite Dial 2010: Digital Platforms and the Future of Radio,”http://www.arbitron.com/downloads/infinite_dial_presentation_2010_reva.pdf; Bridge Ratings, “Satellite Radio Brand Appeal,” November 2009 http://www.bridgeratings.com/; Federal Communications Commission, Licensed Broadcast Station Totals (1990 to Present) http://www.fcc.gov/mb/audio/totals/index.html
  • 32. As radio advertising becomes less effective, revenues slide Source: Radio Advertising Bureau, “Radio Revenue Trends,” http://www.rab.com/public/pr/yearly.cfm
  • 33. There’s one medium you can use to take full advantage of your media budget? Newspapers
  • 34. We all need media that reaches our audience • Would you like to advertise in media that reaches more than 50% of U.S. adults every day? Source: Clark, Martire & Bartolomeo, Inc. Survey October 2007, http://www.nynewspapers.com/Libraries/PDF_s/Newspaper_Drives_Online_12-7.sflb.ashx, MRI 2009, : “ Scarborough: Most Americans Still Read Newspapers” Newspaperproject.org 11/18/2009) 34
  • 35. Reach customers who can afford your products • Would you like to advertise in media that reaches 57% of the population with incomes over $75,000? Source: Newspaper Association of America, Daily Newspaper Section Readership Report, 2008. http://www.naa.org/docs/Research/Daily-Readership-Active.pdf 35
  • 36. Pinpoint specific local audiences across the country • Look for a media vehicle that reaches the majority of homes... • A media that enables you to reach people both locally and across the country. Source: Newspaper Advertising - Advantages & Disadvantages, by Mike Brassi, http://www.websitemarketingplan.com/small_business/newspaper.htm 36
  • 37. Reach your audience when they are receptive • Look for a media where your ad can be examined at leisure without limited exposure. • Where your audience can take their time. Source: Newspaper Advertising - Advantages & Disadvantages, by Mike Brassil http://www.websitemarketingplan.com/small_business/newspaper.htm 37
  • 38. People take their time reading the paper • Time spent reading Sunday print paper – Over 60 minutes: 45% – 30 to 60 minutes: 32% • Time spent reading daily print paper – Over 30 minutes: 45% – 16 to 30 minutes: 34% Source: Newspaper Association of America, http://www.naa.org/docs/Research/newspaper-reader-engagement-06.pdf
  • 39. Survey respondents who read newspaper preprints account for 87% of all adults Regularly check Sunday inserts from store categories Grocery or food stores 80% Question: Department stores 69 Please tell me if Discount stores 63 you regularly Drug stores 53 check Sunday inserts from any Home electronics stores 49 stores from the Home building centers 43 following general Office supply stores 39 categories. Computer stores 38 Home furnishings stores 33 Sporting goods stores 33 Base = Adults who ever Appliance stores 25 read or look at newspapers advertising inserts Cell phone stores 11 (87% of sample) Source: How America Uses Advertising 2009 Prepared by MORI Research and NAA
  • 40. People read on-page advertising as they browse • As a matter of routine, 8 in 10 newspaper readers scan on-page ads as they page through the newspaper. • Two-thirds (63%) of newspaper readers say they usually read advertising as they page through the newspaper. • Scanning becomes reading when they come across something that is relevant to them in a substantive way, or has interesting creative content, or both. Source: How America Shops & Spends 2011 Prepared by Frank N. Magid Associates and NAA
  • 41. Associated Context can be very effective • You can tie your ad to the content on the page. • Health, sports, travel, beauty are all possibilities. • Positive associations trigger better response rates and recall ability among consumers.
  • 42. While doing your planning, know that print and the Internet work well together • Time after time, marketers have proven that even when Internet advertising is appropriate, print is the “push” that complements the web’s “pull.” • A print piece not only drives additional traffic to the website, it increases the amount that people spend when they arrive. Source: Deliver magazine, July 2010
  • 43. Newspapers are driving online traffic • Newspaper websites continue to grow rapidly, reaching 83.7 million unique visitors in April 2010, a 57% increase from 2004. • “As the industry continues to expand its digital portfolio, readers are visiting newspaper websites in record numbers for in-depth news and information as well as hyper-local information.” -John F. Sturm, CEO & President, Newspaper Association of America Source: 2010 - “Newspaper web Traffic in Top Markets Leaps To An All-Time High.” http://www.nnnlp.com/news/news-05-24- 10.php, Newspaper Association of America. Newspaper websites Custom Chart. http://www.naa.org/TrendsandNumbers/Newspaper- websites.aspx . BizReport.com “record visitor numbers,” July 24, 2007 http://www.bizreport.com/2007/07/online_newspapers_experience_record_visitor_numbers.html#, Newspaper National Network.
  • 44. Newspapers drive online action • 73% of readers visited Web Percent of consumers acting on print ads sites, used online search, or 90 made an online purchase in 80 following up on advertising 70 they saw in a newspaper in 60 the previous month. 50 • In 2009 the number was 39% 40 but in less than two years 30 people have become much 20 more engaged in the online 10 research and taking action 0 based on seeing 2011 2009 advertisements in the paper. Source: How America Shops & Spends 2011 Prepared by Frank N. Magid Associates and NAA
  • 45. Summary of Findings: • The best companies of our time continue to advertise, regardless of the economy. • To break through fragmentation and manage your budget, you need to use the vehicles that reach your ideal client. • Unproven advertising vehicles need time to prove themselves and when used right, prove to complement traditional media • The right advertising in the right medium is key to building successful campaigns • As digital continues to grow, smart companies are using traditional vehicles to increase impact, create more traffic, and strategically grow their business
  • 46. Who is Mediaspace? • Mediaspace Solutions is a privately-held company headquartered in Norwalk, CT. We also have offices located nationwide in Atlanta, Chicago, Los Angeles, Minneapolis and New England. • With expert service and custom-built technology systems, we help national and regional advertisers maximize their print and interactive advertising budgets. • We have an experienced and sophisticated management team focused on serving you and negotiating the best possible rates and placements. 46
  • 47. We help companies keep their eye on the ball • 75% of companies who outsource important functions to other companies “significantly outperform their peers on three key business metrics:” – Reduced administrative expenses – Increased growth in return on assets – Higher growth in earnings before interest and taxes • No one knows your business better than you. But by focusing on your core strengths and your customers, you have time and resources to stay on top of your customers’ needs. 47 Source: Business impact of outsourcing—a fact-based analysis, IBM Global Services, 2006 [ABA2 100]
  • 48. Why wouldn’t you rely on experts? • A good advertising solutions partner already knows the ropes, the organizations and the personalities. • Is it really worth the training time, personnel and resources to do all this yourself?
  • 49. American Express Success Study • Newspaper programs used in past for AMEX proved ineffective at producing desired results and they needed a change – They called Mediaspace. • We implemented a new approach using newspapers and delivered more highly visible, guaranteed ad placements – where their clients were reading. • We also saved them $300,000/drop. • A year later, they raised their newspaper spend by 1,000%; within 18 months, over 1,500% - and are now well into an 8 figure spend. • Clearly, this change in strategy is working.
  • 50. Jessica Birk says it best… “As the leader in accountable media solutions, ID Media looks for partners like Mediaspace Solutions that can save our clients like American Express over 85% off on their media while finding ways to provide added value, exceptional positioning, and improved ROI.” Jessica Birk Vice President of ID Media
  • 51. U.S. Census Success Study • This critically important newspaper plan in 2010 required both deep analysis and deep discounts to achieve their required results. • They needed to reach everybody – in large and small markets, with a tight budget. • Plan recommendations involved both large and small market newspapers, often with comprehensive ZIP analysis. • Newspapers contributed to their overall success – 72% response vs. 64% in previous campaign. • Newspapers proved to STILL be their key vehicle for success!
  • 52. Takeda Success Study • Takeda’s largest competitor was about to receive an FDA warning announcement which was sure to make big news • Actos wanted its brand’s safety message in key markets ASAP as consumers read headlines/looked to switch Rx • Within 48 hours of getting go- ahead, a 150+ newspaper plan was fully executed with low CPMs/100% FDA compliance
  • 53. Let our Total Solutions Team work for your success • When clients work with us they are assigned an entire Total Solutions Team – Account development – Ad operations – Finance • You will receive regular and clear reports on your advertising activity. • You can call anyone on your team directly for any answers you need. • We provide customized solutions for YOUR business.
  • 54. Just a few of our other clients
  • 55. Suggested next steps… • For a limited time, Mediaspace Solutions is offering a complete audit of all of your newspaper and advertising activities. • Our experts will reveal what we believe to be your opportunities, and advise you on areas that you could be doing even better. • We will show you our detailed Case Studies, and explore where we can create similar success for you and your company.
  • 56. Best Pricing Best Placement Best Targets Best Service GUARANTEED!
  • 57.
  • 58. Share of total ad spend by medium in 2010 Percent of Total Ad Spend 40.00% 35.00% 30.00% 25.00% Print is 23% of 20.00% 15.00% all ad spend 10.00% 5.00% 0.00% Source: Forecast: TV Regains Hefty Ad Levels; http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=147613&nid=125220, March 2011

Hinweis der Redaktion

  1. http://www.gallup.com/poll/112723/gallup-daily-us-consumer-spending.aspx
  2. Source: University of Michigan’s Survey of Consumers Report, February 19, 2010
  3. Add rice krispies box or bowl of rice krispies
  4. Note to presenter: 20,000 messages per day as of August 16, 2009 Istock 3688476 and 11534101Nothing about the 1970’s in this article: “The market research firm Yankelovich estimates that the average American living in a city 30 years ago saw up to 2,000 ad messages a day. Today, estimates range from 5,000 to 20,000 ad impressions a day. To hone in on a more accurate number, one would have to determine what exactly constitutes an ad in today's ambiguous media environment. Print, radio, TV and online pop-up and banner ads are easy to tally. But what about Internet search results, recommendations on Amazon, subtle product placements in film, music and TV, and, of course, spam? “
  5. Note to presenter: There are 23,329 licensed television stations in the United States.Source: FCC, Media Bureau, http://www.fcc.gov/mb/audio/tvq.htmlFrom 1997 to 2006 the number of magazine readers increased from 171.4 million to 184.1 million Source: 10-Year Magazine Readership Trend 1997-2006, Mediamark Research, Inc.In 1990 there were 10819 radio stations in the US. Today there are 14420.Source: FCC Radio Licenses, accessed August 23, 2010, www.fcc.govhttp://website101.com/define-ecommerce-web-terms-definitionsA January 2010 survey showed 206,741,990 sites active online from 0 in 1995, Source: Website 101, accessed August 23, 2010, Note to presenter: “Today” for magazines is as of April 2010, for web sites is as of February 2007, radio is as of December 2009, and TV it is September 2005.IT DOES NOT INCLUDE Internet RADIO STATIONS.
  6. Change the picture on this one
  7. Note: 2008 figures: average minutes were 4,384,000, cost per 30 seconds was $114,900, CP 1,000 homes was $26.22Started to go down in 2009 but we used because more current2010 figures are lower still so did not use: 5,248,000 viewing minutes, $103,600 cost per 30 second and $19.74 cost per 1,000 homes.
  8. Note: 4 billion lost on advertising dollars- wasted by consumers skipping their expensive commercials when using a DVR and skipping.
  9. 2010 Super Bowl – 106.5 million viewers
  10. Add headlines from papers to enhance situations to make more of an impact
  11. : DoubleClick DART for Advertisers, a cross section of regions, January – December 2008, www.interactcongress.eu/.../8_7_The_Proof_for_Branding_Online_F_Gian_Fulgoni.ppt
  12. Note to presenter: Print breakdown In millionsNewspapers: $23,434Magazines: $9,182Direct mail: $52,305Business papers: $2,664To see other types of advertising, see source.
  13. Change lead-in
  14. Pull this or portray it as timeless research
  15. Integrate audience numbers for end of 2010 going to 2011 (how many more readers you hit by using both media)
  16. Up from 39% in 2009.-Visited a website to learn more about an advertised product or service – 37%-Used the search function online for more information about an ad in the paper – 26%-Bought something at an Internet website – 10%
  17. Note to MSS: We looked into this and found some stories, but we didn’t find anything that was easily recognizable or had a big wow without a lot of explanation that would drag this down. We think the better way to go would be to put one of your own success stories about this in here. DK ; terrific panel. Dk – see if can find specific companiesAre there a couple of example companies that we can refer to and drop into the script?
  18. Note to MSS: Please provide the figures you want here. Scott Miraldi- dimensionalize bullet point three, remove percentages and look at another number (total dollars etc.)
  19. Note to MSS: Please provide the figures you want here. Scott Miraldi- dimensionalize bullet point three, remove percentages and look at another number (total dollars etc.)
  20. MSS says they will consider what logos to use and do themselves.-> CW Suggestion: Please add Fifth Third Bank or TIAA-CREF (as banking/finance is a growth category for MSS and both are among our larger accounts at MSS); on this list, I would replace CIT with Fifth Third Bank (or TIAA-CREF). Bill Aiello- The Borders Books logo should be replaced – it’s been quite awhile since they have been relevant or ran through us. Windstream is a great example of our ability to execute preprints (along with ROP) in C and D markets. The strength of MSS data allows this client to buy newspapers above and beyond local dailies Randy – we need to make a bunch of changes to this logo page so we’ll do it on our end.