9. BPR Project Structure Strategy Analysis Visualisation Deployment Continuous Improvement Insight Invent Implement Develop full understanding of current situation Invent new ways of achieving business objectives Transition from current situation to new ways Optimise performance Stages to a BPR Project
10. Strategy Strategy Deliver: BPR plan Scope and plan Interviews & Surveys Develop Assessment Insight Stages to a BPR Project
11. Analysis Analysis Deliver: Comprehensive understanding Quick hits Current Process Problems: Assumptions Metrics Tools and Techniques Baseline of current operations Insight Stages to a BPR Project
12. Visualisation Visualisation Deliver: Implementable processes to meet objectives Business case Benchmarks; BestPractice Stretch goals Invent new processes Tools and Techniques Evaluate options Invent Stages to a BPR Project
13. Deployment Deployment Deliver: Implementable processes to meet objectives Business case Process design Deployment plan Implement new IT Staff - training & organisation IT Strategy Implement Stages to a BPR Project
14. Continuous improvement Implement Continuous Improvement Performance measurement Fine tune new processes TQM Deliver: Optimised processes; Measured improvement Stages to a BPR Project