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Microsoft Forefront Online - Activating Online Services in Volume Licensing Service Center Whitepaper
1. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Activating Online Services in the Volume
Licensing Service Center (VLSC)
https://www.microsoft.com/licensing/servicecenter/
Activating Online Services - MVLS 1
2. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Activation Process
Customer receives invitation to activate service
Customer logs in to VLSC (MVLS)
Select Online Service to be activated
Select ‘new’ or ‘renewing’ service
Enter contact information
Enter Mail Server / Domain Information
Review Information
Submit Activation
Receive Confirmation Email
Required Information
Volume Licensing agreement (enrollment) number
Domain Name(s)
Public Inbound IP Address(es)
Public Outbound IP Address(es)
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3. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Customer receives ‘Invitation to Activate your Online Service for Microsoft Volume Licensing’ email, with the subject,
‘Invitation to Activate your Online Service for Microsoft Volume Licensing’. Click the https://licensing.microsoft.com link.
Activating Online Services - MVLS 3
4. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
After logging in, click on ‘Services’.
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5. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Click on ‘Online Services Agreement List’.
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6. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Enter the Agreement Number and click ‘Search’. Your agreement information will be returned below. Click on your
agreement number to continue.
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7. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
On the Online Services Summary page, you can see your services that are ‘Available for Activation’. Click on the service to
be activated (Forefront Online Security for Exchange).
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8. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Select the ‘No’ radio button since this is a new activation. Click ‘Continue Activation’. *Note – the ‘Continue Activation’
button is not visible in the screenshot below. The user will see this button during the activation process.
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9. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Enter contact information, completing all required fields. Select ‘English’ as the preferred correspondence language. Click
‘Continue Activation’. *Note – the ‘Continue Activation’ button is not visible in the screenshot below. The user will see this
button during the activation process.
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10. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Select appropriate ‘Mail Server’ from drop down. Populate Domain Name and Public Inbound IP / Public Outbound IP.
Select ‘Continue Activation’.
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11. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Review Screen. Select ‘Activate Service’. *Note – selecting ‘Activate Service’ does not automatically activate the Online
Service. If Microsoft cannot validate the request, we will contact you within two business days. SLA information is
documented in the confirmation email sent after selecting ‘Activate Service’ as well as page 13 of this guide.
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12. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
The activation request has been submitted. *Note - after your request is validated, it will be forwarded to our Client
Services team for activation and you will be contacted by a Client Services Representative within 5 business days (7 business
days total). If Microsoft cannot validate the request, you will be contacted within two business days.
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13. Service: Forefront Online Protection for Exchange (FOPE)
New Activation
Example confirmation email.
Activating Online Services - MVLS 13