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Social Networking Sites and Digital Reference Services LS22A lecture October 26, 2009
Presenter: ,[object Object],[object Object],[object Object],[object Object]
Presented as ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are Social Networking Sites? Otherwise known as social networking software
According to  boyd and Ellison   Social network sites are: ,[object Object],[object Object],[object Object],[object Object],boyd, d. m., & Ellison, N. B. “Social Network Sites: Definition, History, and Scholarship”.  Journal of Computer-Mediated Communication . 13.1 (2007), Accessed 12 Oct. 2008. < http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html >.
Impact of SNS
Social   Software ,[object Object],[object Object]
New Addictions? ,[object Object],[object Object],[object Object],“ MySpace v. Facebook: Competing Addictions.”  Time . 24 Oct. 2007.  http://www.time.com/time/business/article/0,8599,1675244,00.html
The New Stage in the Web ,[object Object],qtd. in Amanda Beck “Google lures MySpace for social network platform.”  Reuters 1 Nov 2007. <http://www.reuters.com/article/businessNews/idUSWEN225320071101>
Stone, Brad. “Microsoft Buys Stake in Facebook”  New York Time .  25 Oct. 2007. < http://www.nytimes.com/2007/10/25/technology/25facebook.html >. ,[object Object],[object Object]
Surveys of Facebook ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Facebook offers users to ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facebook   primarily an On-line directory providing a Public profile
Popular Facebook Applications: ,[object Object],[object Object]
[object Object]
Facebook ,[object Object],[object Object],[object Object],[object Object],[object Object]
The following Statistics from May-June 2008 Presented at ACURIL 2008 conference  Taken from the Network feeds
 
 
Top 4 Books across the 3 Campuses Cave Hill Mona St. Augustine 1. Da Vinci Code To Kill A Mocking Bird Harry Potter 2. Boy Meets Girl Da Vinci Code The Bible 3. Stephen King books James Patterson Angels and Demons 4. Harry Potter &quot;And Many others…&quot; Pride and Prejudice
Top 4 Interests across the 3 Campuses Images from:  http:// www.animationplayhouse.com Cave Hill Mona St. Augustine 1. Music  Music Reading 2. Women  Reading  Music 3. Travelling  Sleeping Travelling 4. Photography Movies Sleeping
Social Networking Sites & Digital Reference
Traditional reference ,[object Object],[object Object],[object Object]
 
 
Digital Reference ,[object Object],[object Object],[object Object],[object Object]
Disadvantages
Caufield, James.“Tricky Devil: A Humorous Training Technique for the Chat Reference Environment.”   The Electronic Library  23.4 (2005): 377 – 382. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages
Francoeur, Stephen. “Social Networking Sites and Reference Services.” < http://www.slideshare.net/stephenfrancoeur/social-networking-sites-and-reference-services >.
Using SNS ,[object Object],[object Object],[object Object],(Farkas 109) Farkas, Meredith G.  Social Software in Libraries: Building Collaboration, Communication and Community Online . Medford, New Jersey: Information Today, 2007.
Hammond, Jason. “Facing Off with Facebook: Email for the 21st Century.”  Feliciter  53.3 (2007): 154.   ,[object Object],[object Object],[object Object],[object Object]
Digital Reference Guidelines
Networked reference ,[object Object],[object Object]
Bailey-Hainer, Brenda.  &quot;Virtual Reference: Alive and Well: Reports of the Early Demise of Chat are Unfounded&quot;  Library Journal  15 Jan. 2005. Accessed 12 Oct. 2008.   <http://www.libraryjournal.com/article/CA491140.html>. ,[object Object],[object Object],[object Object],[object Object]
Sen-Roy, Mita. &quot;The Social Life of Digital Reference: What the Technology Affords.&quot;  The Reference Librarian  85 (2004): 127-37.   ,[object Object]
[object Object],Sen-Roy, Mita. &quot;The Social Life of Digital Reference: What the Technology Affords.&quot;  The Reference Librarian  85 (2004): 127-37.
IFLA Digital Reference Guidelines “  The online environment is uniquely suited to consortial models of work and to the development of shared resources. Libraries in different countries may have different traditions of public service, which both affect their current reference practices and their patrons' expectations.  ”
IFLA Digital Reference Guidelines “  But it is also important to recognize that new technologies will enable librarians to redefine the scope of their public services.  ”
Defining a user base: “  Before establishing a digital reference service, it is important to clarify one's target clientele. Consider how the use of the technology may effect and/or expand an institution's user base. ”
Defining a user base: “ Physical location is of less importance when an institution has an online presence. In addition to the Library's traditional users, new and different types of users may choose to take advantage of online services.”
Examples of Libraries using SNS
[object Object],[object Object],&quot;Messaging in a 2.0 World.&quot;  Library Technology Reports  43.5 (Sep. 2007): 62-66.  Academic Search Premier . EBSCO. Univ. of West Indies, Kingston, Jamaica. 12 Oct. 2008 <http://search.ebscohost.com.rproxy.uwimona.edu.jm/login.aspx?direct=true&db=aph&AN=26824921&site=ehost-live>.
Sample of NLC Reference questions on Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
British Library using Social Networking

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Social Networking and Digital Reference Services

  • 1. Social Networking Sites and Digital Reference Services LS22A lecture October 26, 2009
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  • 4. What are Social Networking Sites? Otherwise known as social networking software
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  • 14. Facebook primarily an On-line directory providing a Public profile
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  • 18. The following Statistics from May-June 2008 Presented at ACURIL 2008 conference Taken from the Network feeds
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  • 21. Top 4 Books across the 3 Campuses Cave Hill Mona St. Augustine 1. Da Vinci Code To Kill A Mocking Bird Harry Potter 2. Boy Meets Girl Da Vinci Code The Bible 3. Stephen King books James Patterson Angels and Demons 4. Harry Potter &quot;And Many others…&quot; Pride and Prejudice
  • 22. Top 4 Interests across the 3 Campuses Images from: http:// www.animationplayhouse.com Cave Hill Mona St. Augustine 1. Music Music Reading 2. Women Reading Music 3. Travelling Sleeping Travelling 4. Photography Movies Sleeping
  • 23. Social Networking Sites & Digital Reference
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  • 31. Francoeur, Stephen. “Social Networking Sites and Reference Services.” < http://www.slideshare.net/stephenfrancoeur/social-networking-sites-and-reference-services >.
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  • 39. IFLA Digital Reference Guidelines “ The online environment is uniquely suited to consortial models of work and to the development of shared resources. Libraries in different countries may have different traditions of public service, which both affect their current reference practices and their patrons' expectations. ”
  • 40. IFLA Digital Reference Guidelines “ But it is also important to recognize that new technologies will enable librarians to redefine the scope of their public services. ”
  • 41. Defining a user base: “ Before establishing a digital reference service, it is important to clarify one's target clientele. Consider how the use of the technology may effect and/or expand an institution's user base. ”
  • 42. Defining a user base: “ Physical location is of less importance when an institution has an online presence. In addition to the Library's traditional users, new and different types of users may choose to take advantage of online services.”
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  • 50. British Library using Social Networking