Developing a competitive cloud portfolio how when and where Capgemini mark Skilton cloudslam2012

May 30 2012
14.20-14.50pm Room B
Mark Skilton, Director, Strategy Office, Global Infrastructure Services
Technical Led, Global Government Cloud Portfolio, GPS
Co-Chair, Cloud Computing Work Group, The Open Group
Member, ISO JC38 UK Mirror
+44 7787 692197
mark.skilton@capgemini.com
Twitter @mskilton
http://uk.linkedin.com/pub/mark-skilton/1/189/968
Developing a Competitive Cloud Portfolio -
How, When and Where
http://cloudslam.org/
v2

| Infrastructure Services
AGENDA
 Introduction
• Capgemini and the Cloud
 Establishing the right Vision for the Cloud Ecosystem
• How to Identify the Business Portfolio Fit
• Where and when to accelerate transition to on demand Products and services
 Capgemini Cloud Service Orchestrator
• Framework
• Case studies
Cloudslam2012 Mark Skilton May 2012
2© 2012 Capgemini. All rights reserved.

Disruption and transformation dominate
the technology landscape
© 2012 Capgemini. All rights reserved.
Disruption Forces
2011 2015
41
Cloud Services
150
63%
18%
19%
65%
28%
8%
40%
54%
11%
39%
CAGR
„15/‟11
Public cloud SI Service provider cloud Client on-premise cloud
Source: Forrester, Everest
SI Service provider cloud
„11
%Total
CAGR
„15/‟11
41% 49%
36% 51%
18% 69%
4% 32%
18% 54%
Dynamic
applications
services
Dynamic
BPO services
Dynamic
infrastructure
services
Total =
$7.5bn
Cloud-based
integration
Buyer preferences are moving to
on-demand, pay-per-use & “as a
Service” models
Market
Development of disruptive
industrialized low-unit cost
business models
Industry
Undifferentiated traditional OS
services are increasingly
commoditized
Services
3

DeliversDelivers
The Cloud delivers increased agility and an
accelerated speed to market
IT Agility
Financial
Transformation
New Business
Models
Increased Speed
to Market
Business Process
Transformation
Investment
Optimisation
Offered
“as a service”
Scalable and
Elastic
Accessible
through
the network
Pay Per Use
Shared /
Multi-tenant
Service Integration / Service Orchestration
Private CloudTraditional IT
Public Cloud
RightCloud
Requires
Enables
4

Capgemini are pioneers in the Cloud space
 Internally focussed on back office transactions.
 Strives for cost reduction
 Uses operational performance, standardization
to boost flexibility and agility.
 Seeks sharing/synergies as in „X‟ aaS
 Driven by efficiency and effectiveness of IT
systems
Inside-Out
The evolution of
IT systems
Customers
Suppliers
Partners
Social Website
 Externally focussed on front office activity in the marketplace.
 Customer-centric, joined-up service
 Reduce time, cost and complexity.
 Pay-as-you-go
 Integrate with social and business network, improve customer
engagement to boost outcomes.
 Driven by the service and the business.
Outside-In
The revolution of
business capabilities
Market
IT Application
SecurityBorder
Back Office IT
Cost Reduction and
Process Automation
Front Office IT
Market and Information
Value Producing
Web & Cloud
Services
Innovation in
business models
Inside-Out
Outside-In
From The Cloud: Time for Delivery. The Question is
not “If”, but “How, Where & When”
Andy Mulholland, Capgemini, February 2012
5

AGENDA
 Introduction
• Identifying the Business Portfolio Fit
• Framework
• Case studies

Understanding the Strategic Infrastructure context
7© 2012 Capgemini . All rights reserved.
Cloudslam2012 Mark Skilton , May 2012
Infrastructure has moved into an enabling architecture across
“multi platforms”. Many vendors I‟m seeing in the market are differentiating
on this. By that we can run on many different devices and OS‟s. This leads
to Multiple Platform capabilities (Windows, Linux, Proprietary etc)
Many developments are occurring in Standards and modularization of
hardware devices and Software services such as virtualization and SaaS.
Systems Integration is becoming converged networks , converged servers,
converged storage, converged, apps, converged processes. Systems
Integration becomes more complex if moving across data and services
between multiple providers and services. Service Orchestration is the
convergence hub to engage different needs of technology in a stepwise
migration. Business Infrastructure is this, infrastructure to enable business
(not just IT)
Enabling Business to
interact and evolve
migrate and transform
Many commercial and
social collaborations
are across multiple devices
and platforms
Complexity in many
services, interfaces
an technology standards.
Traditional On-Premise
Enterprise Technology
can not deliver solutions
into todays ecosystem
How to get growth in the
ecosystem through channels
and User Experience
is underpinned by agile
infrastructure
Many customers and providers are seeking how to get growth in their
ecosystem through channels and better user experience.
Being able to understand the products and catalogs to enable on-demand
rapid services is enabled through a Service Orchestrator framework that
managed core ecosystems services such as security, provisioning, on-
boarding, metering , service levels, performance, innovation and integration.
grow and compete
Business aims challenges Infrastructure Engineering Technology Context
Many organizations by end 2012 will have multiple Cloud
services on and off premise (Gartner)

How to identify the Business Portfolio Fit
 Cloud enables solutions fit across the whole enterprise portfolio, not
just commoditization
Cloud Enabled
Enterprise
PortfolioRightcloud TM

Where and When to accelerate the use of Cloud
enabled on-demand Products and Services

But enabling adoption will
need Standards Governance
Requirements
10

We see the evolution of a Hybrid business that
incorporates a Orchestration of Portfolio services

AGENDA
 Introduction
• Identifying the Business Portfolio Fit
• Framework
• Case studies

Capgemini provides Business Infrastructure Services
THE CHALLENGE
By 2014, the traditional outsourcing
marketing will be in decline
THE MARKET
Cloud computing is growing at about
40% CAGR
THE OPPORTUNITY
Businesses are hungry to reap
the benefits of cloud but ill-equipped
to implement
#1 for Cloud Enterprise1
#1 for Client Satisfaction2
#3 Global Infrastructure Outsourcer3
Capgemini‟s Infrastructure Services capability
enables us to develop, orchestrate and deliver
cloud services across public and private
platforms including our own cost-effective
infrastructure-as-a-service.
Passion for Technology
 Cost reduction
 Reliability
 Scalability
 Carbon reduction
 Expertise
 Process
 Transformation
 Roadmap planning
Infrastructure Cloud Services
Bringing the benefits of the
cloud to Capgemini and
our clients
 Multi-tenant cloud services
 Dynamic-IT
 Services integration and
orchestration
Infrastructure Outsourcing
Services
Building on a long-standing
reputation for effective
outsourcing
 Global IT-service operations
 On-demand IT services
 Legacy IT
Infrastructure Transformation
Services
Delivering end-to-end cloud
consulting and implementation
services
 Infrastructure transformation
expertise
 Projects capability
 IP-enabled global expertise
1. EquaTerra, “Outsourcing 2009, Service provider performance in the UK”, Lee Ayling, Jef Loos, 23 November 2009
2. The Black Book of Outsourcing, “2009 Green Outsourcing Survey”
3. Forrester, “The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011,” Bill Martorelli, Wolfgang Benkel, 11 March 2011
Transformation and Innovation
Global Scale; Global Delivery
Mission Critical System Responsibility
13

Service Orchestrator is a Cloud enabled Ecosystem
for multi-sourcing and Delivery of Business Infrastructure
14© 2012 Capgemini All rights reserved.
Integration across
multiple Devices &
Platforms
Multiple development
environments
Multiple Resource
Environments
Integrated
Ecosystem
Group Platforms
ISV Platforms
Vertical Industry Platforms
Microsoft
Salesforce.com
Vmware
EMC
Openstack/
Eucalyptus
Rackspace
Amazon
Rackspace
Hosting
Security Service
Automates
many common
Services
Vertical
Market
Cloud
Platforms
&
Solutions
Integrates
Social Networks
Integrates
Markets
Integrates
Business
processes
Integrated Channels
Integrated multi-cloud
B2B
G2B
B2C

Clients trust us to run and transform their business
 Our track record in ably managing mission critical systems means that our clients can benefit from productivity gains, security
and resilience
 Proven processes, methodologies and frameworks for solutioning and delivery of mission critical engagements
We are trusted with Mission Critical systems
 Comprehensive global-scale portfolio of services across the full Infrastructure spectrum demonstrating true end-to-end capability
 With 40+ years Infrastructure Management experience, we have applied Capgemini and industry best practice across our global
organization ensuring our clients benefit from rapid speed of adoption as well as reduced costs and risks
 Capgemini Rightshore™ methodology means having the right resource, at the right place, at the right time for our clients, leading
to a reduced Total Cost of Ownership
We scale and deliver globally
 Strong and independent global partnerships enable us to deliver innovative solutions and transform our client‟s businesses with
the support of industry leading technology companies
 Rightcloud model offers a highly industrialized, robust and flexible infrastructure and services platform that simplifies the
transformation from legacy systems to agile, scaleable cloud services
 Business-led approach to transformation based on the following principles:
• Business outcome orientated
• Independent - not product or technology biased
• Value and effectiveness based methodology with cost effective solutions
We transform and innovate
15

Capgemini Service Orchestrator
- an integrated Ecosystem Framework
 An integrated framework
for Infrastructure Services
 Focus on two stepwise
lifecycles
• Service Delivery
• Infrastructure Sourcing
 Offers a Hybrid Cloud
experience
• RightCloud TM
• Choice of Public,
Private, Hybrid Hosting
• Supports Catalog usage
and
 Supported by adoption
migration services for
Customers and for
Partner ISVs
• Infra Strategy planning
• Security assessment
• Risk Assessment
• Benchmarking
• Performance
Assessment
• Workload analysis
• Transition services
16© 2012 Capgemini - Internal use only. All rights reserved.
Cloudslam2012, Mark Skilton, May 2012
RightCloud TM

Capgemini Storage as a Service
 Strategic Partnership with
EMC
 Capability includes Big
Data and Storage services
 Focus on three major
services
• Hosting
• Storage
• Recovery
 Able to develop Template
based Application
Deployments
17© 2012 Capgemini All rights reserved.

Our Value Proposition: delivering
value to your business
 Reduce capital expenditure by more than 50%
 Flexible and agile IT resource available on demand eliminates capital cost of upfront resource requirement.
 Provision of budgetary flexibility to fund innovation initiatives.
Capital
Expenditure
Reduction
 Operational expense reduced by at least 25%
 Lower Total Cost of Ownership through efficient utilization and automation.
 Reduction in resource required to manage extensive infrastructure.
Operational
Expenditure
Reduction
 Improved quality driven by service integration across an in-house, single-sourced or multi-sourced IT service.
 Improved decision making capability through enhanced reporting, processes and procedures.
 Reduced cost of service delivery releases non-discretionary spend.
Integrated
Quality
Service
 Reduced carbon emission resulting in lower power and cooling costs
 Reduced e-waste by extending the lifecycle of IT infrastructure
 Greener work environment for your employees.
Environmentally
Considerate
Service
 Technology aligned to business requirements.
 Productivity gains through enhanced time and location access to appropriate corporate data.
 Increased end-user satisfaction as mobility and device familiarisation provide quality of life benefits.
Productivity &
Satisfaction
Gains
Capgemini‟s outstanding reputation, broad repertoire of technology know-how and expertise in business consultancy and
infrastructure services provides assurance that we remain firmly focussed on business outcomes
18

We bring value to clients by leveraging our global
capabilities
Advise & Plan Design Implement
Infrastructure Strategy
& Architecture
Infrastructure Strategy
Data center strategy
Service Integration
& Orchestration
ITIL Process & tools Advisory
and Implementation
Security, Regulation
and Compliance
Security Advisory and Audit
Risks Assessments
Infrastructure Optimization,
Consolidation, Virtualization
Datacenter Fabric Design Automation &
Technology Virtualisation
End User Computing
Office Automation & BPOS/Google,
Windows & AD, BYOD, Messaging,
Identity & Access mgmt
Network & UCC
Voice and Network
Design and Build
Data Management & Storage
Data Management solutions, Disaster
Recovery & BCP Storage Consolidation,
Cloud Storage
19
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Helping profitability through enhanced agility and
productivity
We are a leader in
developing and providing
Sustainability services
across Infrastructure,
Applications. Consulting
and BPO.
We work for 75% of
the top 20 private and
public utilities
We globally service
14 out of 15 of the
world‟s largest car
manufacturers
We have helped Tata Steel
reduce production costs
consistently for 14 years and
counting
We work with thousands of
clients in every sector, in
every region
For HM Revenue &
Customs, we process
around 9 million self-
assessment tax forms, 5
million tax credits, and
deal with 32 million
taxpayers every year
We have pioneered „as-a-
service‟ in the enterprise and
continue to innovate in the
cloud arena
20

Mark Skilton
Global Director, Cloud Strategy of Capgemini
 Mark Skilton is a Global Director, Technical Design Authority, Cloud Services,
Capgemini Infrastructure Services and global Technical lead for the global
Government cloud service. He is also Co-Chair of the Cloud Computing Work Group
at The Open Group, an International Standards Body. Mark's current responsibilities
at Capgemini include global lead for the Government Cloud strategy development
and service offer portfolio design and center of excellence development. He is also
the author of the Capgemini University Cloud Computing Global Education Course.
Mark is a recognized expert on Cloud Computing. His recent publications include
editor of the "Cloud Computing for Business - the Open Group Guide". Contributing
Case Study Author on Cloud Computing for Industry in the 2nd Edition "Handbook of
Outsourcing and Off-shoring"; author the "Building Cloud Computing ROI" in British
Computer Society Annual Journal 2011 and syndicated in CIO.com, ZDnet,
Computerweekly, CloudComputingJournal, Reuters, Forbes and others. He has
spoken internationally on the subject of Cloud Computing and a invited speaking on
industry panels. Recent speaking engagements through Capgemini and The Open
Group include EU Digital Agenda Forum, CloudExpo, UP conference and
CloudSlam . His current interests are Cloud Metrics and Monetization strategies;
leading the Cloud Interoperability and Portability Initiative in The Open Group and
Cloud Ecosystem Visualization Languages. Mark has been a guest lecturer at the
Information Systems Management ISM Masters Degree Program at Warwick
University Business School. He is a Graduate of Sheffield and Cambridge
Universities and holds an MBA from Warwick Business School.

Developing a competitive cloud portfolio how when and where Capgemini mark Skilton cloudslam2012

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