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In this chapter
       Developing a personal marketing plan
       Finding qualified buyers
       Reaching out to potential buyers
       Using your ABR as a market edge




                                               •7-
                                                 1
149
1. Define your objectives and goals
      2. Target a specific audience
      3. Differentiation
      4. Refine your message
      5. Determine the best media
      6. Create your action plan and a schedule
      7. Prepare a detailed budget
      8. Measure your results

                                                  •7-
                                                    2
149
•www.TheAgentTrainer.com
•7-
  5
Designation
                        Firm
                                   1%
  Caring / Good         4%
    Listener                             Other
      10%                                 5%
                                                 Honesty
                                                  29%


     Knowledge of Area
           12%




                  Agent is Friend /               Reputation
                      Family                        22%
                       17%




•You should know the client / customer’s expectations as
                 well as their needs*
    People you know
     People you don’t know
     Referrals
     Events
     Marketing media
     Interviews
     Other opportunities
                              •7-
                                8
152
All buyers First-time   Repeat
                                      buyers      buyers

      Real Estate Agent     85 %       84 %       85 %


      Internet              80 %       83 %       78 %


      Yard Sign             63 %        63 %      62 %

                                                           •7-
                                                             9
155
   Develop a presentation package
         Write newspaper and magazine articles
         Create a newsletter – snail mail or electronic
         Consult with a publicist
         Telemarketing
         Market to companies relocating to your area
         Develop contacts with property management firms
         Present home buying seminars
                                                            •7-
                                                            10
156
   1. Logo Design
    ◦   www.eLance.com
    ◦   www.HobbsHerder.com
    ◦   www.gimp.org
    ◦   www.Picnik.com
   2. Slogan
   3. Your Real Estate Image
   4. Color and Style
   5. Personal Appearance
   6. Stay Consistent

    Branding presents consumers with a consistent
                   vision or image*
   93% of homebuyers used the Internet as an
      information source

     87% of buyers search the Internet to find
      property information, 3% to find a real
      estate agent




                                                  •7-
                                                  12
158
•7-
13
•7-
14
   170% Growth in 35-45 year olds in past
    year
   Average age of a user is 32
   Majority are College Graduates
   Largest increase of users are those over 55
    in the past year
   175 million active users
   Average users have 120 friends
   18 million update daily
   Over 3 Billion minutes spent on Facebook
    daily
    ◦ Source: http://www.facebook.com/press/info.php?statistics

                                  •www.TheAgentTrainer.com
   Most Useful Information
    ◦   84%   Photos (At least 6)
    ◦   82%   Detailed Listing Information
    ◦   60%   Virtual Tours / Real Estate Shows
    ◦   39%   Maps
    ◦   37%   Neighborhood Information
    ◦   26%   Agent Information

   Average time for REALTOR to respond to
    consumer inquiry = 52 Hours
   Average number of pictures per listing = 2


                                   •www.TheAgentTrainer.com
   Benchmark of excellence in buyer
          representation
         Emphasize your education focused on
          representing buyers and demonstrated
          experience




                                                 •7-
                                                 17
159
REBAC’s Consumer Focus

       National advertising campaign
        promoting ABR® and ABRMSM
       National press coverage
       Wall Street Journal, USA Today
         - 1,500 daily newspapers
         - 8,500 suburban weeklies
       Nearly 350 nationally broadcast
        commercials on the radio

                                          •7-
                                          18
159
   Swanepoel: “87% of Brokers feel that servicing
    smarter and more informed consumers as
    their largest concern”
   Marc Davidson, 1000 Watt Consulting: “How
    long can a trillion dollar industry sustain
    disregard for the
    iPOD, MySpace, Facebook, YouTube, Starbuck
    s, text messaging and brand conscious
    consumers?”



                            •www.TheAgentTrainer.com
 Postcards
   Ad slicks
   Press releases
   Logos and stickers
   Your own home page with your own URL –
    www.rebac.netYour name
   Homebuyer’s   Toolkit


                                             •7-
                                             20
159
•7-
      21
161
•www.TheAgentTrainer.com
   You’ve completing the first step to achieve
      the Accredited Buyer’s Representative
      designation!
  Next
     Complete one elective course
     Document five completed transactions
     Maintain REBAC membership



                                                    •7-
                                                    24
163

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Modified ABR Marketing Segment

  • 1. In this chapter  Developing a personal marketing plan  Finding qualified buyers  Reaching out to potential buyers  Using your ABR as a market edge •7- 1 149
  • 2. 1. Define your objectives and goals 2. Target a specific audience 3. Differentiation 4. Refine your message 5. Determine the best media 6. Create your action plan and a schedule 7. Prepare a detailed budget 8. Measure your results •7- 2 149
  • 4.
  • 6. Designation Firm 1% Caring / Good 4% Listener Other 10% 5% Honesty 29% Knowledge of Area 12% Agent is Friend / Reputation Family 22% 17% •You should know the client / customer’s expectations as well as their needs*
  • 7. People you know  People you don’t know  Referrals  Events  Marketing media  Interviews  Other opportunities •7- 8 152
  • 8. All buyers First-time Repeat buyers buyers Real Estate Agent 85 % 84 % 85 % Internet 80 % 83 % 78 % Yard Sign 63 % 63 % 62 % •7- 9 155
  • 9. Develop a presentation package  Write newspaper and magazine articles  Create a newsletter – snail mail or electronic  Consult with a publicist  Telemarketing  Market to companies relocating to your area  Develop contacts with property management firms  Present home buying seminars •7- 10 156
  • 10. 1. Logo Design ◦ www.eLance.com ◦ www.HobbsHerder.com ◦ www.gimp.org ◦ www.Picnik.com  2. Slogan  3. Your Real Estate Image  4. Color and Style  5. Personal Appearance  6. Stay Consistent Branding presents consumers with a consistent vision or image*
  • 11. 93% of homebuyers used the Internet as an information source  87% of buyers search the Internet to find property information, 3% to find a real estate agent •7- 12 158
  • 14. 170% Growth in 35-45 year olds in past year  Average age of a user is 32  Majority are College Graduates  Largest increase of users are those over 55 in the past year  175 million active users  Average users have 120 friends  18 million update daily  Over 3 Billion minutes spent on Facebook daily ◦ Source: http://www.facebook.com/press/info.php?statistics •www.TheAgentTrainer.com
  • 15. Most Useful Information ◦ 84% Photos (At least 6) ◦ 82% Detailed Listing Information ◦ 60% Virtual Tours / Real Estate Shows ◦ 39% Maps ◦ 37% Neighborhood Information ◦ 26% Agent Information  Average time for REALTOR to respond to consumer inquiry = 52 Hours  Average number of pictures per listing = 2 •www.TheAgentTrainer.com
  • 16. Benchmark of excellence in buyer representation  Emphasize your education focused on representing buyers and demonstrated experience •7- 17 159
  • 17. REBAC’s Consumer Focus  National advertising campaign promoting ABR® and ABRMSM  National press coverage  Wall Street Journal, USA Today - 1,500 daily newspapers - 8,500 suburban weeklies  Nearly 350 nationally broadcast commercials on the radio •7- 18 159
  • 18. Swanepoel: “87% of Brokers feel that servicing smarter and more informed consumers as their largest concern”  Marc Davidson, 1000 Watt Consulting: “How long can a trillion dollar industry sustain disregard for the iPOD, MySpace, Facebook, YouTube, Starbuck s, text messaging and brand conscious consumers?” •www.TheAgentTrainer.com
  • 19.  Postcards  Ad slicks  Press releases  Logos and stickers  Your own home page with your own URL – www.rebac.netYour name  Homebuyer’s Toolkit •7- 20 159
  • 20. •7- 21 161
  • 22. You’ve completing the first step to achieve the Accredited Buyer’s Representative designation! Next  Complete one elective course  Document five completed transactions  Maintain REBAC membership •7- 24 163