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Improving the Economics of Mobile Marketing




                                   September 2012
Introduction
In 2011, more than 1.5 BILLION mobile phones were              Mobile advertising, despite the growth and hype of recent
shipped worldwide. 1.5 billion is an incredible number. Add    years, is far from reaching its potential. The main measure
to that the fact that nearly half a billion of those devices   of economic health, Effective Cost per Thousand Impres-
were smartphones and that 70 million tablets have been         sions (eCPM), is currently only ~20 percent of desktop and
sold and you have an unprecedented opportunity for             is facing more downward pressure as inventory explodes,
mobile connections, communication, media and                   globalization unfolds and operational and technical
commerce. While there’s a surfeit of opportunity, there        challenges around mobile technology grow instead of
are also seemingly overwhelming challenges that stand          shrink. It will take a few visionary, strong companies to help
in the way of realizing the full potential of mobile as an     forge a path forward, but make no mistake – there is a path
advertising and marketing channel.                             forward and those following it today will be rewarded in the
                                                               near future.
This whitepaper is intended to present a view of the
current situation in mobile advertising and the trends that    AdTruth benefits from the years of research our parent
are shaping it today and will shape it in the future. While    company – 41st Parameter – has conducted on the
mobile devices are rapidly outpacing traditional personal      relationship between individuals and their devices. It is a
computers as the platform of choice for consumers,             rich area of study and our device recognition and
marketing and advertising are currently failing to keep up     intelligence background, combined with AdTruth’s deep
and capitalize on the opportunity. We divide this whitepa-     media experience and industry neutral position, allows us to
per into three sections to review the issue. The first         recognize trends and share insights with an industry striving
section outlines the current landscape and economic            to right itself.
realities for digital advertising. The second section
defines and describes the key challenges facing mobile
marketers and contributing to the core problem of mone-
tization (or lack thereof). The third and final section
provides practical advice for improving the economics of
mobile advertising for everyone – both advertisers and
publishers alike.




                    To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
The Current Mobile Advertising Landscape
Mobile Advertising Today
According to Informa WCIS, there are more than 1.1 billion mobile 3G Internet subscribers around the world. In the US alone
there are more than 200 million. This is a sign of things to come as mobile usage will only continue to expand and grow.


                   eMarketer expects US mobile ad spending to reach
                       $2.6 billion this year, up 80% from 2011.
                                            SOURCE: eMarketer Mobile Roundup (July 2012)


With this amount of consumer adoption and expanding bandwidth at lower cost, it’s no surprise that eMarketer is predicting
this type of growth in mobile advertising spend. Further, this figure is US only; the global market should reach $5 to $6 billion
in 2012.


(Much) Too Soon To Celebrate
While the figures above look impressive in isolation, other data certainly tempers our enthusiasm. The New York Times
recently reported that mobile display advertising revenue was $1.6 billion in 2011. That’s a big number, but it’s a paltry 5
percent of 2011’s total digital advertising revenue of $30 billion. By now, many readers will have seen the figures below
presented by Mary Meeker, but they are worth revisiting. Ms. Meeker’s analysis suggests a $15 billion opportunity for mobile
advertising in the US alone if we can solve some of the core issues. Also evident in the analysis is the huge gap between
desktop and mobile. Readers should keep in mind that many important and growing ad markets have little or no desktop
environment, so this US-centric view hides the full global opportunity in front of us for mobile.




                                                                                                                                    | 2
Feeling the Impact
The two most important data points for understanding the realities of mobile advertising monetization – the Facebook and
Millennial IPOs – provide a grim view of the struggles we face as an industry.




30-day tracking of Facebook and Millennial stock price



Solving the core issues holding us back in mobile is critical. Digital media is a bright spot around the world, but issues with
mobile advertising and monetization potentially threaten the sector. Highly successful industry players with the economics to
IPO are now forced to rethink timing. A July 26th, 2012 article from ExchangeWire highlights the issue with potential IPO analy-
sis on the massively successful retargeter Criteo, claiming that “…the role mobile advertising plays within this is still some-
what unknown (mobile display is stuck in a rut). Nevertheless, Criteo will need a bigger story in mobile come IPO time.”




Key Industry Challenges
Why is this happening? We believe there are seven key challenges facing the industry. As the best entrepreneurs and
business people understand, tough challenges present huge opportunities. We should focus on solving them rather than
avoiding or ignoring them, which is often the approach taken early in the cycle of new, disruptive technology.

Challenge #1: Enormous, Fragmented Display Ad Impression Supply
This first challenge feels like an oxymoron. Mobile display ad impression supply today is faced with two issues challenging the
economics. First, there is an incredible glut of supply. On the InMobi mobile ad network alone, there were 287 billion impres-
sions available in Q1 2012. There are billions of devices all producing more potential ad inventory than the industry could
possibly sell, through social media, gaming, apps, the mobile Web – you name it. This means the value of that inventory–even
if it could be easily tracked and targeted–will face downward pressure. It’s a fundamental of economics we cannot avoid.




                   To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
Challenge #2: The True Globalization of Digital Media
Mobile, for the first time in media history, operates in a truly global environment. Games developed in Japan and Sweden are
among the largest mobile properties in America and Africa. Even more so than the traditional Web, mobile has cut across
every barrier imaginable. Impressions from familiar apps and publishers are available in every corner of the globe. Sales
teams and agencies able to make the most of these impressions, however, are not. They remain concentrated in certain cities
around the world, focused on individual geographies and on the legacy business of desktop.

Instead of achieving new scale and coordination in global digital media, the industry is treating mobile like desktop when it
comes to creative, planning and buying. We need to take advantage of the global efficiency in mobile. This will bring bigger
buys and higher CPM into play.




                                                                                                                                | 4
Challenge #3: Tracking is Broken
While this issue is third on our list of seven, it is the biggest issue of all. There is no consistent and universal way to identify,
recognize, track and target mobile devices while respecting consumer choice. Despite the enormous potential of the mobile
advertising market, the types of tools marketers have come to expect and rely on in the desktop world just aren’t available. It’s
a big problem and many in the industry are working to address it.

                                   What is your greatest concern when
                                    it comes to mobile advertising?


                                                                             48%       Tracking and measurement
                                                                                                    measurement



                                                                             21%       Cost and complexity of execution
                                                                                       Cost and complexity
                                                                                       of execution


                                                                             15%       Privacy


                                                                             13%       Ability to scale


                                                                              3%       Safety of my brand name
                                                                                                    brand name



But simply transferring the old solutions to the mobile world isn’t going to work: cookies aren’t stored well; UDID and other
GUIDs are only present in applications and may or may not be available long term depending on the whims of operating
systems and manufacturers who control them; and other approaches – such as invasive swishing techniques that drop an
unsolicited identifier on a device – either don’t provide the necessary performance or raise valid privacy concerns.

We need to embrace new approaches that free the industry from the current overlords of digital media – Google, Apple,
Facebook, etc. If we collectively hand over control of tracking to them, our collective interests will not be served.

Challenge #4: Privacy is Paramount
No matter how you look at it, privacy is a requirement that can’t be ignored. Whether this is the existential crisis some make it
out to be or just a tempest in the digital teapot, it is high on the list for regulators and the public alike; and this means it needs
to be on the minds of marketers as well. Failure to come up with a credible and effective means to protect consumers’ online
privacy – whether on mobile devices, traditional computer platforms or on emerging or yet unimagined devices – will result in
the failure of mobile advertising to reach its full potential.

                                             94% of consumers consider
                                                  Of Consumers Consider
                                               online privacy important
                                               Online Privacy Important
                                                                             For you, personally, how important is
                                                                             the issue of online privacy?

                                                                             53%       A really important issue
                                                                                         really important issue
                                                                                       that II think about often
                                                                                       that think about often



                                                                             41%       A somewhat important issue
                                                                                         somewhat important
                                                                                       issue that I about sometimes
                                                                                       that I think think about
                                                                                       sometimes


                                                                              6%       Not much of an issue / /I I hardly
                                                                                           much of an issue
                                                                                       hardly everabout about it
                                                                                       ever think think it




Consumer concerns regarding privacy are real and increasing. A recent TRUSTe survey shows 94 percent of consumers
think privacy is important and 60 percent are more concerned about privacy now than they were a year ago. This increasing
awareness is a proof point that companies must include privacy throughout the product design process. Privacy cannot be an
afterthought. Period.


                     To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
Challenge #5: Fraud is Rampant
Fraud is endemic in the mobile marketplace. This issue is linked to globalization, but there is a much greater issue with fraud
than major industry players are willing to admit. Most executives know the problem accounts for between 20 to 40 percent of
all clicks – and that’s a big issue – even if they don’t talk about it. Why? Advertisers pay for it.

       “With the massive rise of mobile technology globally comes the inevita-
ble appeal to crooks and criminals for fraud,” comments Ori Eisen, founder and
   CIO of 41st Parameter. “While it’s hard to quantify specifically in the early
days, ultimately economics prevail and the impact to ROI in mobile advertising
due to fraud will show up in the industry eCPMs. Dealing with this issue now will
           help improve the economics of the industry for the future.”
Our opinions aside, a recent report from an advertiser on Facebook claimed that 80 percent of the clicks received on its
Facebook ads came from bots, while another report issued this year claimed that as many as 40 percent of clicks on mobile
advertisements are “worthless,” the result of either accidental or fraudulent clicks. Click fraud is rampant in the mobile space
because many advertisers lack the ability to accurately identify the devices that generate clicks.

Challenge #6: The Download Fixation
With all the issues it faces, the industry is expending an inordinate amount of its time and technical resources to find new and
better ways to drive app downloads. This is because apps have been the only real bright spot in the industry. Unfortunately this
fixation is failing the broader advertiser community. It is motivating many players to act against consumers’ best interests with
high frequency (i.e. Spam!) campaigns that are completely untargeted and use invasive tracking techniques such as swishing
or permanent identifiers hidden from consumers.

App download performance is important to be sure, but it is only one of many tracking use cases for the mobile industry. Based
on AdTruth research, the overall addressable market is nearly $40 billion, as shown in the chart below:




                        Use Case
                        Targeting                                             $17.8

                        Reach & Frequency                                     $5.7

                        Performance Tracking                                  $5.1

                        Data Enrichment                                       $2.5

                        Re-Targeting                                          $2.5

                        Data & Analytics                                      $2.5

                        Privacy Management                                    $1.0

                        Fraud Prevention                                      $1.0


                        Total Addressable Market


Until solutions are put in place that look beyond download tracking and address the other–often far larger–use cases, the
economics of the overall industry will not reach full potential.




                                                                                                                                    | 6
Challenge #7: Mobile Is Its Own Persona
One final and critical challenge comes as a simple truism: change is hard. After struggling for 15 years to figure out digital
desktop, the natural tendency is to treat mobile as an extension of desktop. Let’s look at the issue in a different yet familiar
way. For decades, marketers have personified their brands and target audiences to help inform the strategy, creative and
tactical marketing plans that would drive ROI. When we personify mobile and desktop, the vast differences between the two
platforms become apparent:




                            Challenge: Mobile Is Different Than Desktop

                        Desktop Is...                             Mobile Is...
                        Work & Task Oriented                      Highly Social & Entertaining

                        More Static, Less Interactive             More Dynamic, More Personal

                        Cookie-based                              App-based

                        Pages, Time,                              Engagement, Downloads,
                        Click Measurement                         Sharing Measurement

                        Stationary                                Mobile

                        Mostly Solitary                           Often Shared

                        Planned Activity                          Instantly Gratifying




There are huge differences between the channels and these require very different strategies, tactics, technologies, media
plans and measurement. Certainly you can find common ground, but more frequently it’s uncommon ground and if we simply
treat mobile as an extension of desktop, mobile advertising ROI will suffer.




Improving the Economics of Mobile Advertising
So how have the seven challenges described above manifested themselves? The impact has been wide and varied, but the
best generalization is mobile advertising that feels like spam to consumers with incredibly high frequency campaigns, unrec-
ognized brands and invasive experiences that are both seen on our devices and read about in the news. The result is low
eCPMs and a mobile advertising environment that remains fundamentally broken. It’s paramount that we as an industry build
(or rebuild?) credibility with consumers and establish healthy mobile ad practices that focus on long term viability. If we blow it
in the mobile ad space, we may not have much of a future with the brands that rely on us all to build their relationships with
consumers. Mobile is either the great promise or great failure of this generation of advertising professionals.




                   To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
A Bear Market for Mobile Advertising eCPM
According to the recent research from Mary Meeker of KPCB, mobile eCPM is only one fifth of that on the desktop ($0.75 vs.
$3.50 in the US market.) As the volume of time spent on the mobile Web reaches parity (and eventually surpasses the desktop
Internet, as is already the case in Japan and India) the gap between these figures needs to close. That won’t happen in the
current environment however, and the industry as a whole will continue to suffer as a result.




                     India Internet Traffic by Type, Desktop vs. Mobile, 12/08 - 5/12

                          100%


                          80%
  % of Internet Traffic




                                                 Desktop Internet
                          60%
                                                 Mobile Internet

                          40%


                          20%


                          0%
                                12/08     4/09     8/09     12/09    4/10      8/10    12/10      4/11     8/11     12/11     4/12



No More Doom and Gloom: Practical Advice to Solve the Problem
A true statement in business: the greatest challenges are also the greatest opportunities. So enough of the doom and gloom!
There are practical and relatively quick ways to solve the problems we face. For an organization or team that wants to act,
you can do so quickly. It’s largely a matter of summoning the will power to make these changes without fear of the hard work
and potentially short-term costs that will intimidate many and leave the door wide open for a few.

None of the challenges laid out are trivial, but a team focused on the mobile channel can consider all that’s been said here
and build four concepts into planning and strategy to begin to improve their position and that of the industry as a whole. These
four key elements include:

                          1. Embrace globalization and organize in mobile around the global opportunity;
                          2. Use and demand consumer friendly tracking technology now available in the market to open up more advanced
                             digital media use cases in mobile;
                          3. Understand and act on the core differences between mobile and desktop advertising when it comes to strategy,
                             technology and planning;
                          4. Build & measure mobile creative with the advantages (and differences) of the channel in mind.




                                                                                                                                            | 8
Solution #1: Embrace Globalization
Mobile is global, but only if you organize around it. Mobile specialist agencies focused on the nuances of the channel are
organized with the global nature of mobile in mind.

 “Forward thinking brands are already managing their mobile marketing strategy
with globalization in mind,” comments Carl Uminski, COO of global mobile market-
   ing company Somo. “Our clients plan, buy and measure globally in the mobile
 channel. It’s truly a revolution in how they do business brought on by the unique
                               global nature of mobile.”
                                Are you setup to strategize and plan
                               your mobile strategy on a global basis?



                                                                           63% No


                                                                           37% Yes
                                                                               Yes


This change is the simplest to understand, yet potentially the hardest to implement. Only 37 percent of the 128 companies
who attended our recent MMA webinar are organized around the mobile opportunity globally, and these represent a biased
set of companies already predisposed to mobile. Imagine the numbers for a more representative set of marketers! Organiza-
tional change is a hard shift that has to come from the top and must have buy-in across all levels and partners. For those that
make the change, the efficiency in creative development, media planning and measurement is huge. Smaller teams accom-
plish more in mobile as their work covers more countries with regional changes rather than entirely new plans and operations.



Solution #2: Demand and Use Scalable, Consumer Friendly Tracking Technology
Three of the biggest problems we face – globalization, the odd combination of massive inventory that is also highly fragment-
ed, and privacy – relate to a lack of tracking in mobile. We desperately need a scalable and universal tracking technology to
deal with these challenges, but the consumer experience must also be protected in the process. Because there are no effec-
tive tools to identify audiences in the mobile channel, simple capabilities like frequency capping and targeting are unavail-
able. This means people may be bombarded by irrelevant impressions, feeling spammed by advertisers that they might trust
otherwise if they had better targeting and better capping on campaigns.



       “It’s critical, as an industry, that we fully capitalize on the mobile opportunity
without impacting the consumer experience or risking their trust in us as an indus-
try,” comments Paul Gelb, Vice President and Mobile Practice Lead at Razorfish.



                  To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
Our privacy-by-design approach at AdTruth – based on device recognition and increasingly referred to as server-side
tracking – has demonstrated again and again its ability to accurately identify members of specific audiences for marketers
in a consumer friendly way. With patented technology at its core, AdTruth has delivered documented lift of more than 200
percent in the mobile ecosystem relative to cookies. This may sound too good to be true, but it is the kind of performance
improvement that is needed to make mobile as effective a platform as possible. It’s also important to note that the tracking
technology we have developed has applications beyond traditional desktop and emerging mobile environments. As new
platforms become available in the future, our device recognition approach to audience tracking will continue to be effective.




User recognition and longer-lasting data are the keys to improving mobile advertising. Targeting to reach the right audiences
is the most critical element of digital advertising and a key tactic that will improve eCPM. The vast majority of online ad dollars
(more than 50 percent) are spent against a data driven target with an appropriate cap on frequency to avoid spamming, but
this isn’t yet happening on mobile at scale. We need to get data into the mobile ecosystem in a privacy secure way, offer
targeting at scale and cap our campaigns to protect our relationship with the consumer. We must commit to a great consumer
experience with applications, content and ads. Consumers are more educated in the post PC era, and we need to improve the
experience accordingly. [Details on the various audience recognition and tracking alternatives are described in our white
paper “Solving the Audience Recognition Crisis.”]

        “We must put the user in the center of the mobile advertising universe,
 and build an amazing experience around them,” comments Anne Frisbie, Vice
  President and Managing Director of InMobi North America. “Data is the DNA
                       that helps us achieve that goal.”
User data and audience recognition go hand and hand, so we inevitably have to solve both to unlock the full economic poten-
tial of the mobile advertising world. Cookies simply don’t work; UDID or Android ID are limited and put control of the future of
our industry into the hands of unwanted overlords Apple and Google, and other approaches like IP targeting just aren’t good
enough to get the job done. This is one area that will reward early adopters more than any other and the solution is starting to
be embraced widely in the industry.

As a final critical aspect of this solution, we must promote and protect consumer privacy. Privacy is such an important issue
that it can’t be overstated. It’s not important simply because consumers and regulators are taking it seriously, but because
major brands don’t want to do anything that might compromise their reputation and relationship with customers. As an indus-
try, we need to take a pro-privacy approach to individuals’ information. People need to understand what information is being
collected, how it is being used and by whom; they also need to be given some control over that use. While many pay lip service
to privacy, the issue deserves more than that.

Privacy needs to be by design – not by accident and (hopefully) not by fiat. Our approach at AdTruth has been to tackle privacy
head on. From day one we have sought the advice of experts, the approval of regulators and the certification of third-party
bodies. Protecting privacy cannot be an afterthought.




                                                                                                                                      | 10
Solution #3: Understand and Act on the Core Differences Between Mobile and Desktop
It would be easiest to simply reapply all the hard learning of desktop to mobile. That temptation, so far, has prevailed, in our
collective approach to mobile advertising. The problem is that the differences between the two are vast, and our tactics and
strategies need to reflect that.

Examining the platform personas defined earlier in this paper, some obvious conclusions can be drawn. Mobile is…

         1. Highly social and entertaining. Our advertising should be the same way. No format since the advent of TV has
            provided so much creative opportunity. Using it for flat 320 x 48 banners exclusively misses the point entirely.
         2. More dynamic, more personal. Mobile fills the gaps in our lives the way newspaper and radio used to, but is on
            demand and with us 24/7. The interplay among screens is an incredible opportunity to reinvigorate advertising.
            Creative and planning, divided between digital and “offline” TV/Print/Radio in the late ‘90s, needs to converge
            again. This is especially true with the pending transition to Smart TVs.
         3. Application Based (Not Cookie Based.) The application is a great tool, but only when it truly adds value. If a
            brand cannot offer the content needed to provide a compelling app, sponsoring one that does can be an excellent
            tactic. Whatever your decision, mobile does not START with apps; it ENDS with apps. Start with the basics and if
            you can’t build it, sponsor it! It’s a tried and true approach.
         4. Engagement, Downloads, Sharing. Impressions and clicks are functional and do not capture the full breadth of
           mobile. Social media and sharing, gaming, apps and content consumption all need to be measured. Small numbers
           can have a huge multiplying effect and we have the technology to report back. Basic tracking aspects of reach
           frequency and clicks still apply, but the incremental nature of mobile opens up
           new challenges (and measures).
         5. Mobile. Obviously. Mobile is mobile, but we leave the incredible richness of the device unharnessed in most of what
            we do. Platforms – built around HTML5 technology – are evolving that will allow agencies to quickly build and
            re-purpose creative and easily tap into the features of the device for creative, calls to action and measurement –
            features built around its main purpose to communicate, connect and live with us wherever we go. It’s mobile. It’s a
            lean back device. It’s around when other devices are around. Let’s take advantage of that.
         6. Often Shared. Unlike the desktop, mobile is about real-time, anytime sharing. A picture. A text. A tweet. The highly
            functional and work-oriented aspects of the desktop are almost perfectly juxtaposed (except for email) to the
            social, casual and local use of the mobile device.
         7. Instantly Gratifying. Like offline media, mobile is a lean back experience that is highly conducive to good
            advertising. Impulsive entertainment, purchasing and sharing open up a huge opportunity for us as an industry.
            Running display ads repurposed from desktop will not impress consumers and may turn them against us.

The challenge is to convince the brands so reliant on the industry to participate more fully. While we have a long list of AdAge
Top 100 brands in trial mode, we are not seeing familiar brands, or many brands that can really afford to capitalize on all the
potential outlined in this paper. Because the world of mobile advertising faces so many challenges, it has not yet become a
channel for premium impressions. Instead, remnant inventory, unfamiliar brands and terabytes of relatively cheap digital
entertainment offers dominate the channel. Consumers need to see great ads from premium brands at scale. This legitimized
desktop advertising, and it will legitimize mobile.

We must convince the major brand advertisers to invest and experiment. Brands and agencies need to remember that the
exciting capabilities available today are only the tip of the iceberg. The potential for marketing via the mobile channels is yet to
be fully understood, let alone tapped. That it remains a nascent market should not stop exploration and experimentation. In
fact, it is only by exploring that the industry will be able to really alter the economic opportunities presented by mobile.



Solution #4: Build and Measure Mobile Creative with the Advantages (and Differences)
of the Channel in Mind
We have to embrace the fact that mobile offers far more creative opportunities than desktop. Knowing that you are reaching
your intended audience in an effective and privacy-assured way is vitally important, but it isn’t the entire answer to unlocking the
potential of the mobile ecosystem. An equally important piece of the puzzle is for advertisers and marketers to come up with
new and more creative campaigns and approaches that take advantage of the unique characteristics of mobile.

Mobile is a long list of verbs that are fun, viral and make for great creative. We can shake, swipe, point, play, message,
Facebook, tweet, map, call, listen, click, photograph, share, email, search, view, check, read, calendar, video, buy, calculate,
store, and much more.

We can design campaigns that address all phases of the purchase funnel, leverage sponsorships and compliment other
channels, especially TV.


                     To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
These devices are deeply personal, always on, within an arm’s length at all times and have the power to do incredible things.
It would be extremely unfortunate if their use was limited to display advertising. Looking at the ways people use their devices
listed above that don't yet have a CPM attached to them, one can only begin to imagine some of the new approaches that will
create a tighter and more engaging bond between a brand and its customers.

Amazing examples from the creative geniuses at InMobi Studio appear below; or click to see them in action here:




Mobile increasingly offers the practical functionality of traditional computing platforms conducive to direct response market-
ing. Combine this with the more lean-back entertainment and social uses of mobile devices and you have an incredible oppor-
tunity for both brand and direct response that could ultimately surpass desktop. For millions of people, their mobile device is
the center of their digital life. Marketers understand the potential of mobile but face obstacles on the path to success.

While the goal is to bring up the price of CPMs on mobile, that is being thwarted in some situations by the ongoing explosion in
inventory. This can be addressed through a better definition and understanding of the value of specific inventory types. If
mobile continues to be driven by a remnant mentality and a dearth of premium brands, it will not reach its potential. Marketers
also should begin thinking more creatively about what could be considered “inventory” on mobile platforms. Certainly display
and in-app opportunities have been recognized, but now we are seeing “sponsored stories” on Facebook and targeted SMS
campaigns. Taking advantage of these emerging channels–even though they may be viewed as yet another increase in
inventory–can deliver greater value.




                                                                                                                                   | 12
Parting Thoughts
The Facebook Example
Lest there be any question on the economic impact of the mobile
market, one need look no further than one of the leaders of the
digital ecosystem. In the frenzied lead-up to Facebook’s IPO
earlier this year, one of the most consistent and damaging
concerns centered on the company’s lack of a successful mobile
monetization strategy. In fact, the concerns were grave enough to
prompt the SEC to compel Facebook to amend their S-1 filing to
clarify the extent to which the growing shift of its users to mobile
devices could negatively impact their revenue. Here is the
language Facebook added to the “risk factors” section of the
filing:

“We believe this increased usage usage of Facebook on devices
      “We believe this increased of Facebook on mobile mobile
has devices has contributed to the recent trend of our daily active
       contributed to the recent trend of our daily active users
(DAUs) increasingincreasing more rapidly than the increase in the
      users (DAUs) more rapidly than the increase in the number of
ads number ofIf ads delivered. If users increasingly access
       delivered.      users increasingly access Facebook mobile
      Facebook mobile products as a substitute for access through
products as a substitute for access through personal computers,
and personal computers, successfully implement monetization
       if we are unable to and if we are unable to successfully
strategies for our mobile users, or if we for our mobile users, or if
      implement monetization strategies incur excessive expenses
      we incur excessive expenses in this effort, our financial
in this effort, our financial performance and ability to grow revenue
      performance and ability to grow revenue would be negatively
would be negatively affected.”
    affected.”


Conclusion
The stakes have never been higher. When we read and hear that
mobile advertising is “stuck in a rut,” we should all be extremely
concerned. Mobile is the near future of advertising and we must
get it right quickly to preserve a healthy economic future for the
industry. The continued abuse of the channel, the poor experi-
ence defining mobile advertising and free-for-all approach to
driving reaction and response from consumers will never get us
where we need to be. All parts of the industry – publishers, adver-
tisers, agencies and 3rd party technology players – have to
coalesce around these solutions. Some may be old news or
obvious, while others open up new ideas and fresh thinking. Taken
together, we can solve the problem. Imagine a 3x to 5x increase in
mobile eCPMs. Instead of a $5 to $6 billion opportunity today, we
would be talking about a $15 to $30 billion opportunity. It’s well
within our reach. And what happens when we succeed? Every-
body wins – most importantly the digital consumer. If we lose
them, we lose everything and we should not let that happen.




                 To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
About the
                   Author
James Lamberti, General Manager, AdTruth
James Lamberti brings more than 19 years of experience to AdTruth, 41st Parameter’s digital
media division. He is well versed in all aspects of marketing and has extensive executive
management experience gained at a number of successful ventures. Prior to AdTruth, James
served as vice president of global marketing at InMobi – the largest and fastest growing
independent mobile ad network. This experience provided him with unique insights into the
evolving mobile ecosystem. While at InMobi, James led demand generation efforts that
produced measurable success. In addition, he was responsible for establishing the company as
a global marketing presence in the mobile ad space. Prior to InMobi, James’ positions include
senior vice president at comScore – one of the global leaders in understanding web usage –
where he focused on analytics, tracking and privacy. He also has strong experience in consumer
packaged goods due to his time as an executive with The Clorox Company. James graduated
with Honors from Colby College with a BA in Economics.




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Improving the Economics of Mobile Marketing

  • 1. Improving the Economics of Mobile Marketing September 2012
  • 2. Introduction In 2011, more than 1.5 BILLION mobile phones were Mobile advertising, despite the growth and hype of recent shipped worldwide. 1.5 billion is an incredible number. Add years, is far from reaching its potential. The main measure to that the fact that nearly half a billion of those devices of economic health, Effective Cost per Thousand Impres- were smartphones and that 70 million tablets have been sions (eCPM), is currently only ~20 percent of desktop and sold and you have an unprecedented opportunity for is facing more downward pressure as inventory explodes, mobile connections, communication, media and globalization unfolds and operational and technical commerce. While there’s a surfeit of opportunity, there challenges around mobile technology grow instead of are also seemingly overwhelming challenges that stand shrink. It will take a few visionary, strong companies to help in the way of realizing the full potential of mobile as an forge a path forward, but make no mistake – there is a path advertising and marketing channel. forward and those following it today will be rewarded in the near future. This whitepaper is intended to present a view of the current situation in mobile advertising and the trends that AdTruth benefits from the years of research our parent are shaping it today and will shape it in the future. While company – 41st Parameter – has conducted on the mobile devices are rapidly outpacing traditional personal relationship between individuals and their devices. It is a computers as the platform of choice for consumers, rich area of study and our device recognition and marketing and advertising are currently failing to keep up intelligence background, combined with AdTruth’s deep and capitalize on the opportunity. We divide this whitepa- media experience and industry neutral position, allows us to per into three sections to review the issue. The first recognize trends and share insights with an industry striving section outlines the current landscape and economic to right itself. realities for digital advertising. The second section defines and describes the key challenges facing mobile marketers and contributing to the core problem of mone- tization (or lack thereof). The third and final section provides practical advice for improving the economics of mobile advertising for everyone – both advertisers and publishers alike. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 3. The Current Mobile Advertising Landscape Mobile Advertising Today According to Informa WCIS, there are more than 1.1 billion mobile 3G Internet subscribers around the world. In the US alone there are more than 200 million. This is a sign of things to come as mobile usage will only continue to expand and grow. eMarketer expects US mobile ad spending to reach $2.6 billion this year, up 80% from 2011. SOURCE: eMarketer Mobile Roundup (July 2012) With this amount of consumer adoption and expanding bandwidth at lower cost, it’s no surprise that eMarketer is predicting this type of growth in mobile advertising spend. Further, this figure is US only; the global market should reach $5 to $6 billion in 2012. (Much) Too Soon To Celebrate While the figures above look impressive in isolation, other data certainly tempers our enthusiasm. The New York Times recently reported that mobile display advertising revenue was $1.6 billion in 2011. That’s a big number, but it’s a paltry 5 percent of 2011’s total digital advertising revenue of $30 billion. By now, many readers will have seen the figures below presented by Mary Meeker, but they are worth revisiting. Ms. Meeker’s analysis suggests a $15 billion opportunity for mobile advertising in the US alone if we can solve some of the core issues. Also evident in the analysis is the huge gap between desktop and mobile. Readers should keep in mind that many important and growing ad markets have little or no desktop environment, so this US-centric view hides the full global opportunity in front of us for mobile. | 2
  • 4. Feeling the Impact The two most important data points for understanding the realities of mobile advertising monetization – the Facebook and Millennial IPOs – provide a grim view of the struggles we face as an industry. 30-day tracking of Facebook and Millennial stock price Solving the core issues holding us back in mobile is critical. Digital media is a bright spot around the world, but issues with mobile advertising and monetization potentially threaten the sector. Highly successful industry players with the economics to IPO are now forced to rethink timing. A July 26th, 2012 article from ExchangeWire highlights the issue with potential IPO analy- sis on the massively successful retargeter Criteo, claiming that “…the role mobile advertising plays within this is still some- what unknown (mobile display is stuck in a rut). Nevertheless, Criteo will need a bigger story in mobile come IPO time.” Key Industry Challenges Why is this happening? We believe there are seven key challenges facing the industry. As the best entrepreneurs and business people understand, tough challenges present huge opportunities. We should focus on solving them rather than avoiding or ignoring them, which is often the approach taken early in the cycle of new, disruptive technology. Challenge #1: Enormous, Fragmented Display Ad Impression Supply This first challenge feels like an oxymoron. Mobile display ad impression supply today is faced with two issues challenging the economics. First, there is an incredible glut of supply. On the InMobi mobile ad network alone, there were 287 billion impres- sions available in Q1 2012. There are billions of devices all producing more potential ad inventory than the industry could possibly sell, through social media, gaming, apps, the mobile Web – you name it. This means the value of that inventory–even if it could be easily tracked and targeted–will face downward pressure. It’s a fundamental of economics we cannot avoid. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 5. Challenge #2: The True Globalization of Digital Media Mobile, for the first time in media history, operates in a truly global environment. Games developed in Japan and Sweden are among the largest mobile properties in America and Africa. Even more so than the traditional Web, mobile has cut across every barrier imaginable. Impressions from familiar apps and publishers are available in every corner of the globe. Sales teams and agencies able to make the most of these impressions, however, are not. They remain concentrated in certain cities around the world, focused on individual geographies and on the legacy business of desktop. Instead of achieving new scale and coordination in global digital media, the industry is treating mobile like desktop when it comes to creative, planning and buying. We need to take advantage of the global efficiency in mobile. This will bring bigger buys and higher CPM into play. | 4
  • 6. Challenge #3: Tracking is Broken While this issue is third on our list of seven, it is the biggest issue of all. There is no consistent and universal way to identify, recognize, track and target mobile devices while respecting consumer choice. Despite the enormous potential of the mobile advertising market, the types of tools marketers have come to expect and rely on in the desktop world just aren’t available. It’s a big problem and many in the industry are working to address it. What is your greatest concern when it comes to mobile advertising? 48% Tracking and measurement measurement 21% Cost and complexity of execution Cost and complexity of execution 15% Privacy 13% Ability to scale 3% Safety of my brand name brand name But simply transferring the old solutions to the mobile world isn’t going to work: cookies aren’t stored well; UDID and other GUIDs are only present in applications and may or may not be available long term depending on the whims of operating systems and manufacturers who control them; and other approaches – such as invasive swishing techniques that drop an unsolicited identifier on a device – either don’t provide the necessary performance or raise valid privacy concerns. We need to embrace new approaches that free the industry from the current overlords of digital media – Google, Apple, Facebook, etc. If we collectively hand over control of tracking to them, our collective interests will not be served. Challenge #4: Privacy is Paramount No matter how you look at it, privacy is a requirement that can’t be ignored. Whether this is the existential crisis some make it out to be or just a tempest in the digital teapot, it is high on the list for regulators and the public alike; and this means it needs to be on the minds of marketers as well. Failure to come up with a credible and effective means to protect consumers’ online privacy – whether on mobile devices, traditional computer platforms or on emerging or yet unimagined devices – will result in the failure of mobile advertising to reach its full potential. 94% of consumers consider Of Consumers Consider online privacy important Online Privacy Important For you, personally, how important is the issue of online privacy? 53% A really important issue really important issue that II think about often that think about often 41% A somewhat important issue somewhat important issue that I about sometimes that I think think about sometimes 6% Not much of an issue / /I I hardly much of an issue hardly everabout about it ever think think it Consumer concerns regarding privacy are real and increasing. A recent TRUSTe survey shows 94 percent of consumers think privacy is important and 60 percent are more concerned about privacy now than they were a year ago. This increasing awareness is a proof point that companies must include privacy throughout the product design process. Privacy cannot be an afterthought. Period. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 7. Challenge #5: Fraud is Rampant Fraud is endemic in the mobile marketplace. This issue is linked to globalization, but there is a much greater issue with fraud than major industry players are willing to admit. Most executives know the problem accounts for between 20 to 40 percent of all clicks – and that’s a big issue – even if they don’t talk about it. Why? Advertisers pay for it. “With the massive rise of mobile technology globally comes the inevita- ble appeal to crooks and criminals for fraud,” comments Ori Eisen, founder and CIO of 41st Parameter. “While it’s hard to quantify specifically in the early days, ultimately economics prevail and the impact to ROI in mobile advertising due to fraud will show up in the industry eCPMs. Dealing with this issue now will help improve the economics of the industry for the future.” Our opinions aside, a recent report from an advertiser on Facebook claimed that 80 percent of the clicks received on its Facebook ads came from bots, while another report issued this year claimed that as many as 40 percent of clicks on mobile advertisements are “worthless,” the result of either accidental or fraudulent clicks. Click fraud is rampant in the mobile space because many advertisers lack the ability to accurately identify the devices that generate clicks. Challenge #6: The Download Fixation With all the issues it faces, the industry is expending an inordinate amount of its time and technical resources to find new and better ways to drive app downloads. This is because apps have been the only real bright spot in the industry. Unfortunately this fixation is failing the broader advertiser community. It is motivating many players to act against consumers’ best interests with high frequency (i.e. Spam!) campaigns that are completely untargeted and use invasive tracking techniques such as swishing or permanent identifiers hidden from consumers. App download performance is important to be sure, but it is only one of many tracking use cases for the mobile industry. Based on AdTruth research, the overall addressable market is nearly $40 billion, as shown in the chart below: Use Case Targeting $17.8 Reach & Frequency $5.7 Performance Tracking $5.1 Data Enrichment $2.5 Re-Targeting $2.5 Data & Analytics $2.5 Privacy Management $1.0 Fraud Prevention $1.0 Total Addressable Market Until solutions are put in place that look beyond download tracking and address the other–often far larger–use cases, the economics of the overall industry will not reach full potential. | 6
  • 8. Challenge #7: Mobile Is Its Own Persona One final and critical challenge comes as a simple truism: change is hard. After struggling for 15 years to figure out digital desktop, the natural tendency is to treat mobile as an extension of desktop. Let’s look at the issue in a different yet familiar way. For decades, marketers have personified their brands and target audiences to help inform the strategy, creative and tactical marketing plans that would drive ROI. When we personify mobile and desktop, the vast differences between the two platforms become apparent: Challenge: Mobile Is Different Than Desktop Desktop Is... Mobile Is... Work & Task Oriented Highly Social & Entertaining More Static, Less Interactive More Dynamic, More Personal Cookie-based App-based Pages, Time, Engagement, Downloads, Click Measurement Sharing Measurement Stationary Mobile Mostly Solitary Often Shared Planned Activity Instantly Gratifying There are huge differences between the channels and these require very different strategies, tactics, technologies, media plans and measurement. Certainly you can find common ground, but more frequently it’s uncommon ground and if we simply treat mobile as an extension of desktop, mobile advertising ROI will suffer. Improving the Economics of Mobile Advertising So how have the seven challenges described above manifested themselves? The impact has been wide and varied, but the best generalization is mobile advertising that feels like spam to consumers with incredibly high frequency campaigns, unrec- ognized brands and invasive experiences that are both seen on our devices and read about in the news. The result is low eCPMs and a mobile advertising environment that remains fundamentally broken. It’s paramount that we as an industry build (or rebuild?) credibility with consumers and establish healthy mobile ad practices that focus on long term viability. If we blow it in the mobile ad space, we may not have much of a future with the brands that rely on us all to build their relationships with consumers. Mobile is either the great promise or great failure of this generation of advertising professionals. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 9. A Bear Market for Mobile Advertising eCPM According to the recent research from Mary Meeker of KPCB, mobile eCPM is only one fifth of that on the desktop ($0.75 vs. $3.50 in the US market.) As the volume of time spent on the mobile Web reaches parity (and eventually surpasses the desktop Internet, as is already the case in Japan and India) the gap between these figures needs to close. That won’t happen in the current environment however, and the industry as a whole will continue to suffer as a result. India Internet Traffic by Type, Desktop vs. Mobile, 12/08 - 5/12 100% 80% % of Internet Traffic Desktop Internet 60% Mobile Internet 40% 20% 0% 12/08 4/09 8/09 12/09 4/10 8/10 12/10 4/11 8/11 12/11 4/12 No More Doom and Gloom: Practical Advice to Solve the Problem A true statement in business: the greatest challenges are also the greatest opportunities. So enough of the doom and gloom! There are practical and relatively quick ways to solve the problems we face. For an organization or team that wants to act, you can do so quickly. It’s largely a matter of summoning the will power to make these changes without fear of the hard work and potentially short-term costs that will intimidate many and leave the door wide open for a few. None of the challenges laid out are trivial, but a team focused on the mobile channel can consider all that’s been said here and build four concepts into planning and strategy to begin to improve their position and that of the industry as a whole. These four key elements include: 1. Embrace globalization and organize in mobile around the global opportunity; 2. Use and demand consumer friendly tracking technology now available in the market to open up more advanced digital media use cases in mobile; 3. Understand and act on the core differences between mobile and desktop advertising when it comes to strategy, technology and planning; 4. Build & measure mobile creative with the advantages (and differences) of the channel in mind. | 8
  • 10. Solution #1: Embrace Globalization Mobile is global, but only if you organize around it. Mobile specialist agencies focused on the nuances of the channel are organized with the global nature of mobile in mind. “Forward thinking brands are already managing their mobile marketing strategy with globalization in mind,” comments Carl Uminski, COO of global mobile market- ing company Somo. “Our clients plan, buy and measure globally in the mobile channel. It’s truly a revolution in how they do business brought on by the unique global nature of mobile.” Are you setup to strategize and plan your mobile strategy on a global basis? 63% No 37% Yes Yes This change is the simplest to understand, yet potentially the hardest to implement. Only 37 percent of the 128 companies who attended our recent MMA webinar are organized around the mobile opportunity globally, and these represent a biased set of companies already predisposed to mobile. Imagine the numbers for a more representative set of marketers! Organiza- tional change is a hard shift that has to come from the top and must have buy-in across all levels and partners. For those that make the change, the efficiency in creative development, media planning and measurement is huge. Smaller teams accom- plish more in mobile as their work covers more countries with regional changes rather than entirely new plans and operations. Solution #2: Demand and Use Scalable, Consumer Friendly Tracking Technology Three of the biggest problems we face – globalization, the odd combination of massive inventory that is also highly fragment- ed, and privacy – relate to a lack of tracking in mobile. We desperately need a scalable and universal tracking technology to deal with these challenges, but the consumer experience must also be protected in the process. Because there are no effec- tive tools to identify audiences in the mobile channel, simple capabilities like frequency capping and targeting are unavail- able. This means people may be bombarded by irrelevant impressions, feeling spammed by advertisers that they might trust otherwise if they had better targeting and better capping on campaigns. “It’s critical, as an industry, that we fully capitalize on the mobile opportunity without impacting the consumer experience or risking their trust in us as an indus- try,” comments Paul Gelb, Vice President and Mobile Practice Lead at Razorfish. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 11. Our privacy-by-design approach at AdTruth – based on device recognition and increasingly referred to as server-side tracking – has demonstrated again and again its ability to accurately identify members of specific audiences for marketers in a consumer friendly way. With patented technology at its core, AdTruth has delivered documented lift of more than 200 percent in the mobile ecosystem relative to cookies. This may sound too good to be true, but it is the kind of performance improvement that is needed to make mobile as effective a platform as possible. It’s also important to note that the tracking technology we have developed has applications beyond traditional desktop and emerging mobile environments. As new platforms become available in the future, our device recognition approach to audience tracking will continue to be effective. User recognition and longer-lasting data are the keys to improving mobile advertising. Targeting to reach the right audiences is the most critical element of digital advertising and a key tactic that will improve eCPM. The vast majority of online ad dollars (more than 50 percent) are spent against a data driven target with an appropriate cap on frequency to avoid spamming, but this isn’t yet happening on mobile at scale. We need to get data into the mobile ecosystem in a privacy secure way, offer targeting at scale and cap our campaigns to protect our relationship with the consumer. We must commit to a great consumer experience with applications, content and ads. Consumers are more educated in the post PC era, and we need to improve the experience accordingly. [Details on the various audience recognition and tracking alternatives are described in our white paper “Solving the Audience Recognition Crisis.”] “We must put the user in the center of the mobile advertising universe, and build an amazing experience around them,” comments Anne Frisbie, Vice President and Managing Director of InMobi North America. “Data is the DNA that helps us achieve that goal.” User data and audience recognition go hand and hand, so we inevitably have to solve both to unlock the full economic poten- tial of the mobile advertising world. Cookies simply don’t work; UDID or Android ID are limited and put control of the future of our industry into the hands of unwanted overlords Apple and Google, and other approaches like IP targeting just aren’t good enough to get the job done. This is one area that will reward early adopters more than any other and the solution is starting to be embraced widely in the industry. As a final critical aspect of this solution, we must promote and protect consumer privacy. Privacy is such an important issue that it can’t be overstated. It’s not important simply because consumers and regulators are taking it seriously, but because major brands don’t want to do anything that might compromise their reputation and relationship with customers. As an indus- try, we need to take a pro-privacy approach to individuals’ information. People need to understand what information is being collected, how it is being used and by whom; they also need to be given some control over that use. While many pay lip service to privacy, the issue deserves more than that. Privacy needs to be by design – not by accident and (hopefully) not by fiat. Our approach at AdTruth has been to tackle privacy head on. From day one we have sought the advice of experts, the approval of regulators and the certification of third-party bodies. Protecting privacy cannot be an afterthought. | 10
  • 12. Solution #3: Understand and Act on the Core Differences Between Mobile and Desktop It would be easiest to simply reapply all the hard learning of desktop to mobile. That temptation, so far, has prevailed, in our collective approach to mobile advertising. The problem is that the differences between the two are vast, and our tactics and strategies need to reflect that. Examining the platform personas defined earlier in this paper, some obvious conclusions can be drawn. Mobile is… 1. Highly social and entertaining. Our advertising should be the same way. No format since the advent of TV has provided so much creative opportunity. Using it for flat 320 x 48 banners exclusively misses the point entirely. 2. More dynamic, more personal. Mobile fills the gaps in our lives the way newspaper and radio used to, but is on demand and with us 24/7. The interplay among screens is an incredible opportunity to reinvigorate advertising. Creative and planning, divided between digital and “offline” TV/Print/Radio in the late ‘90s, needs to converge again. This is especially true with the pending transition to Smart TVs. 3. Application Based (Not Cookie Based.) The application is a great tool, but only when it truly adds value. If a brand cannot offer the content needed to provide a compelling app, sponsoring one that does can be an excellent tactic. Whatever your decision, mobile does not START with apps; it ENDS with apps. Start with the basics and if you can’t build it, sponsor it! It’s a tried and true approach. 4. Engagement, Downloads, Sharing. Impressions and clicks are functional and do not capture the full breadth of mobile. Social media and sharing, gaming, apps and content consumption all need to be measured. Small numbers can have a huge multiplying effect and we have the technology to report back. Basic tracking aspects of reach frequency and clicks still apply, but the incremental nature of mobile opens up new challenges (and measures). 5. Mobile. Obviously. Mobile is mobile, but we leave the incredible richness of the device unharnessed in most of what we do. Platforms – built around HTML5 technology – are evolving that will allow agencies to quickly build and re-purpose creative and easily tap into the features of the device for creative, calls to action and measurement – features built around its main purpose to communicate, connect and live with us wherever we go. It’s mobile. It’s a lean back device. It’s around when other devices are around. Let’s take advantage of that. 6. Often Shared. Unlike the desktop, mobile is about real-time, anytime sharing. A picture. A text. A tweet. The highly functional and work-oriented aspects of the desktop are almost perfectly juxtaposed (except for email) to the social, casual and local use of the mobile device. 7. Instantly Gratifying. Like offline media, mobile is a lean back experience that is highly conducive to good advertising. Impulsive entertainment, purchasing and sharing open up a huge opportunity for us as an industry. Running display ads repurposed from desktop will not impress consumers and may turn them against us. The challenge is to convince the brands so reliant on the industry to participate more fully. While we have a long list of AdAge Top 100 brands in trial mode, we are not seeing familiar brands, or many brands that can really afford to capitalize on all the potential outlined in this paper. Because the world of mobile advertising faces so many challenges, it has not yet become a channel for premium impressions. Instead, remnant inventory, unfamiliar brands and terabytes of relatively cheap digital entertainment offers dominate the channel. Consumers need to see great ads from premium brands at scale. This legitimized desktop advertising, and it will legitimize mobile. We must convince the major brand advertisers to invest and experiment. Brands and agencies need to remember that the exciting capabilities available today are only the tip of the iceberg. The potential for marketing via the mobile channels is yet to be fully understood, let alone tapped. That it remains a nascent market should not stop exploration and experimentation. In fact, it is only by exploring that the industry will be able to really alter the economic opportunities presented by mobile. Solution #4: Build and Measure Mobile Creative with the Advantages (and Differences) of the Channel in Mind We have to embrace the fact that mobile offers far more creative opportunities than desktop. Knowing that you are reaching your intended audience in an effective and privacy-assured way is vitally important, but it isn’t the entire answer to unlocking the potential of the mobile ecosystem. An equally important piece of the puzzle is for advertisers and marketers to come up with new and more creative campaigns and approaches that take advantage of the unique characteristics of mobile. Mobile is a long list of verbs that are fun, viral and make for great creative. We can shake, swipe, point, play, message, Facebook, tweet, map, call, listen, click, photograph, share, email, search, view, check, read, calendar, video, buy, calculate, store, and much more. We can design campaigns that address all phases of the purchase funnel, leverage sponsorships and compliment other channels, especially TV. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 13. These devices are deeply personal, always on, within an arm’s length at all times and have the power to do incredible things. It would be extremely unfortunate if their use was limited to display advertising. Looking at the ways people use their devices listed above that don't yet have a CPM attached to them, one can only begin to imagine some of the new approaches that will create a tighter and more engaging bond between a brand and its customers. Amazing examples from the creative geniuses at InMobi Studio appear below; or click to see them in action here: Mobile increasingly offers the practical functionality of traditional computing platforms conducive to direct response market- ing. Combine this with the more lean-back entertainment and social uses of mobile devices and you have an incredible oppor- tunity for both brand and direct response that could ultimately surpass desktop. For millions of people, their mobile device is the center of their digital life. Marketers understand the potential of mobile but face obstacles on the path to success. While the goal is to bring up the price of CPMs on mobile, that is being thwarted in some situations by the ongoing explosion in inventory. This can be addressed through a better definition and understanding of the value of specific inventory types. If mobile continues to be driven by a remnant mentality and a dearth of premium brands, it will not reach its potential. Marketers also should begin thinking more creatively about what could be considered “inventory” on mobile platforms. Certainly display and in-app opportunities have been recognized, but now we are seeing “sponsored stories” on Facebook and targeted SMS campaigns. Taking advantage of these emerging channels–even though they may be viewed as yet another increase in inventory–can deliver greater value. | 12
  • 14. Parting Thoughts The Facebook Example Lest there be any question on the economic impact of the mobile market, one need look no further than one of the leaders of the digital ecosystem. In the frenzied lead-up to Facebook’s IPO earlier this year, one of the most consistent and damaging concerns centered on the company’s lack of a successful mobile monetization strategy. In fact, the concerns were grave enough to prompt the SEC to compel Facebook to amend their S-1 filing to clarify the extent to which the growing shift of its users to mobile devices could negatively impact their revenue. Here is the language Facebook added to the “risk factors” section of the filing: “We believe this increased usage usage of Facebook on devices “We believe this increased of Facebook on mobile mobile has devices has contributed to the recent trend of our daily active contributed to the recent trend of our daily active users (DAUs) increasingincreasing more rapidly than the increase in the users (DAUs) more rapidly than the increase in the number of ads number ofIf ads delivered. If users increasingly access delivered. users increasingly access Facebook mobile Facebook mobile products as a substitute for access through products as a substitute for access through personal computers, and personal computers, successfully implement monetization if we are unable to and if we are unable to successfully strategies for our mobile users, or if we for our mobile users, or if implement monetization strategies incur excessive expenses we incur excessive expenses in this effort, our financial in this effort, our financial performance and ability to grow revenue performance and ability to grow revenue would be negatively would be negatively affected.” affected.” Conclusion The stakes have never been higher. When we read and hear that mobile advertising is “stuck in a rut,” we should all be extremely concerned. Mobile is the near future of advertising and we must get it right quickly to preserve a healthy economic future for the industry. The continued abuse of the channel, the poor experi- ence defining mobile advertising and free-for-all approach to driving reaction and response from consumers will never get us where we need to be. All parts of the industry – publishers, adver- tisers, agencies and 3rd party technology players – have to coalesce around these solutions. Some may be old news or obvious, while others open up new ideas and fresh thinking. Taken together, we can solve the problem. Imagine a 3x to 5x increase in mobile eCPMs. Instead of a $5 to $6 billion opportunity today, we would be talking about a $15 to $30 billion opportunity. It’s well within our reach. And what happens when we succeed? Every- body wins – most importantly the digital consumer. If we lose them, we lose everything and we should not let that happen. To learn more about AdTruth, visit www.adtruth.com or contact us at info@adtruth.com
  • 15. About the Author James Lamberti, General Manager, AdTruth James Lamberti brings more than 19 years of experience to AdTruth, 41st Parameter’s digital media division. He is well versed in all aspects of marketing and has extensive executive management experience gained at a number of successful ventures. Prior to AdTruth, James served as vice president of global marketing at InMobi – the largest and fastest growing independent mobile ad network. This experience provided him with unique insights into the evolving mobile ecosystem. While at InMobi, James led demand generation efforts that produced measurable success. In addition, he was responsible for establishing the company as a global marketing presence in the mobile ad space. Prior to InMobi, James’ positions include senior vice president at comScore – one of the global leaders in understanding web usage – where he focused on analytics, tracking and privacy. He also has strong experience in consumer packaged goods due to his time as an executive with The Clorox Company. James graduated with Honors from Colby College with a BA in Economics. To learn more about AdTruth, visit www.AdTruth.com or contact us at info@adtruth.com AdTruth™ A Division of 41st Parameter, Inc.® 355 Santana Row, Suite 2000 San Jose, CA 95128 © AdTruth 2012. All Rights Reserved.