This is a hyperlinked powerpoint on Online Services and Working Patterns.

1. 3.4 Online Services and
Working Patterns
Momina
Hyper linking

2. Introduction
• An increased amount of online services
has increased the amount of flexible
working that organisations offer
What is flexible working?
• It is a working pattern that can be decided
by the employee and it is not the normal
working hours.
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Flexible working
Part-time Working Job Sharing
hours (Flexitime)
Working from Moving from
Compressed Hours
Home branch to branch
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4. Part-time Working
• People work for a limited number of hours.
Benefits for Problems for Benefits Problems for Back to
Employers Employers for Workers Workers Contents

5. Benefits for Employers
1- Part-time workers can be hired during busy
times of the day
2- Helps retain and attract staff
Due to online services many employees have lost their jobs, so what some
companies have is that they have reduced the amount of hours they work
instead of completely getting rid of them. This way staff that is already
trained to do the job will remain, so no money has to be spent on training
new staff.
3- Part-time jobs could be done in hours that
favour the employee.
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time Working Contents

6. Problems for Employers
1. Extra costs may be involved when retraining of the staff
is required.
2. There may be problems when trying to organise dates
for training (because workers are part-time and
everyone will have a specific time that suits them).
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time Working Contents

7. Benefits for Workers
1. They can organise their life outside work
more easily
2. Workers can continue doing the job they
are more used to doing
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time Working Contents

8. Problems for Workers
1. They are less likely to receive in-work
training like their full-time colleagues.
2. They also earn considerably less per hour
compared to a full time worker.
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time Working Contents

9. Job Sharing
• It is when 2 people share a job that would
actually be done by only one person.
• Each of the 2 are paid on part time basis;
together they do a full time job.
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Employers Employers for Workers Workers Contents

10. Benefits for Employers
1. The 2 people who job share could have different
skills, knowledge and experience so the employer can
get the skill of 2 workers at the price of one.
2. Employees will work for only a few hours so they will be
more fresh and creative.
3. If one of the employees is ill or away, half the job still
gets done.
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11. Problems for Employers
• More money might be needed to be spent
on buying a new desk and associated
equipment for the second person.
• There might be additional training costs
included
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Sharing Contents

12. Benefits for Workers
• Same benefits as for those in Part-time
working
• Workers enjoy work more because they
have someone to talk to about their
problems.
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13. Problems for Workers
• Manager may not want a certain job to be
shared.
• Workers may not get job satisfaction because
something that was once theirs now has to be
shared with someone else[
• People who are job sharing need to be very
organised be; especially when handing over.
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14. Flexible Working Hours
• It gives workers more choice about what time of
the day they work.
• They can work the same number of hours per
week but at different times.
• It increases recruitment and reduced the number
of people leaving the company for another job.
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Employers Employers for Workers Workers Contents

15. Benefits for Employer
• Businesses can open for longer during the day.
• They can match busy and not-so-busy times
• It will lead to a reduction in absenteeism and
improved punctuality.
• Employees work harder when they choose the
time at which they are going to work.
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Working Hours Contents

16. Problems for Employers
• It might take the manager longer to organise the
system
• They need to make sure that essential working
hours are covered.
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Working Hours Contents

17. Benefits for Workers
• They can organise their working life to suit their
personal life.
• Travelling to and from work could be cheaper if it
is not done during peak hours.
• If they stay late to finish a job; they can take time
off the next day.
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Working Hours Contents

18. Problems for Workers
• It puts extra pressure on some workers when
they are told to work when other workers are not
prepared to work (Or they are just not bothered
to work at that time)
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Working Hours Contents

19. Working from Home
(Teleworking)
• This is when employees spend most or all
of their time working at home.
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Employers Employers for Workers Workers Contents

20. Benefits for Employers
1. Less money spent on renting or buying offices.
2. There are some workers who have commitments at
home and so they can’t leave; employers by allowing
teleworking let these employees continue working at
home without taking constant leave.
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Teleworking Contents

21. Problems for Employers
1. It must be ensured that technical support
available to the teleworkers
2. Contact must be maintained between the
employee and the employer
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Teleworking Contents

22. Benefits for Workers
1. They can manage their work and
personal life more easily.
2. They don’t have to live very close to
where they work.
3. They can save transport cost and time.
4. They can work the hours that suit them.
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Teleworking Contents

23. Problems for Workers
1. For a few people it may be difficult to work without
any social contact
2. They don’t see their manager very often so they don’t
need to impress them as often either.
3. You can’t always find office space in the house easily.
4. There may also be distractions in the house where
you are trying to work. These distraction could
include:
a) Friends and relatives may drop by
b) Young children in the house
c) Pets
5. Keeping documents confidential and secure may be
difficult when travelling from home to work.
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Teleworking Contents

24. Compressed Hours
• This is when workers work the same
number of hours but over a shorter period
of time.
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Employers for Workers Workers Contents

25. Benefits for Employer
• By giving extra time off it helps keep
workers who might otherwise take time off.
• Since some workers work longer;
companies can operate for longer hours.
• Absenteeism is less of a problem.
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Hours Contents

26. Benefits for Workers
1. They are able to earn the same amount of
money but in a shorter amount of time.
2. They will have the opportunity to have a ‘long
weekend’ if all the work is complete
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Hours Contents

27. Problems for Workers
• Because they are working over time; after
their job finishes they might be too tired to
enjoy their free time.
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Compressed Back to
Hours Contents

28. Ability to Work from Branch to
Branch
• Companies now have centralised computer systems, so
it does not matter which office the employee work from
as they will be able to access the network.
• Employers have the opportunity to move the employees
from branch to branch depending how busy the office us,
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