1. MOHAMED SHEASHAA
CAREER OVERVIEW
Focused, detail oriented, Accurate, assertive and adaptable
Recreation & Spa manager offers 15 years of impressive track
record of maintaining customer satisfaction and building a solid
customer base.
I am successful in building and motivating dynamic teams with
enthusiasm to maximize sales and customer service opportunities.
Cultivates a company culture in which staff members feel
comfortable voicing questions and concerns, as well as contributing
new ideas that drive company growth.
I believe that team work, inspiration and motivation are keys that
would lead to success.
AEAR OF EXPERTISE
 Menu development
 Guest relations
 Client satisfaction
 Perform well in high-demand, fast-
paced environments
 Budgeting and finance
 Quality assurance
 Health & Safety
 Pre opening
 Training staff
 Creative Problem resolving
 Project management
 Recruitment & talent development
 Customer service
 Performance management
 First Aid, CPR & AED
PROFESSIONAL EXPERIENCE
06/2013 till now Leisure Facilities Manager
Dubai, UAE Le Royal Meridien Beach Resort & Spa
 Manage Day to day Operation included 3 swimming pool / kids club / beach / 4 tennis
courts / spa wet area / fitness center.
 Ensure areas, facilities and equipment are in good repair and well maintained
 Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and
posture of departmental employees.
 Manage the development of new products and services
 Ensure maximum guest satisfaction.
 Check cleanliness of entire areas, ensuring adequate supplies of cleaning Items, towels.
 Conducts routine inspections to ensure facilities and Equipment is kept in good condition.
 Conducts hiring interview, performance appraisal.
 Conduct formal training such as Health & safety, on job training, life guard & CPR.
 Establishes and maintaining effective employee relations.
 Monitors team members to ensure guests receive prompt and courteous service.
 Controls and analysis department costs to ensure performance against Budget.
 Monitors and controls inventories for operating equipment, linen & other supplies.
 Maintains a steady flow of communication to the members on Club Activities and General
News About the hotel life.

2. MOHAMED SHEASHAA
06/2011 - 6/2013 Complex Recreation & Spa Manager
Dubai, UAE Grosvenor House Dubai
 Manage Day to day Operation included Retreat Spa, B/Attitude Spa and Caracalla Spa.
 Ensure areas, facilities and equipment are in good repair and well maintained
 Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and
posture of departmental employees.
 Manage the development of new products and services
 Ensure maximum guest satisfaction.
 Check cleanliness of entire areas, ensuring adequate supplies of cleaning Items, towels.
 Conducts routine inspections to ensure facilities and Equipment is kept in good condition.
 Conducts hiring interview, performance appraisal.
 Conduct formal training such as Health & safety, on job training, life guard & CPR.
 Establishes and maintaining effective employee relations.
 Monitors team members to ensure guests receive prompt and courteous service.
 Controls and analysis department costs to ensure performance against Budget.
 Monitors and controls inventories for operating equipment, linen & other supplies to
ensure par Stocks are maintained and costs are controlled.
 Maintains a steady flow of communication to the members on Club Activities and General
News About the hotel life.
 Hands on operation such as Implement treatment for face & body.
09/2008 - 5/2011 Health Club & Spa Manager
Dubai, UAE Le Royal Meridien Beach Resort & Spa
 Manage Day to day Operation included swimming pool / Fitness room/ Jogging Track /
Spa wet area / treatment rooms/ Gents & Ladies Salon.
 Ensure areas, facilities and equipment are in good repair and well maintained
 Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and
posture of departmental employees.
 Manage the development of new products and services
 Ensure maximum guest satisfaction.
 Check cleanliness of entire areas, ensuring adequate supplies of cleaning Items, towels.
 Conducts routine inspections to ensure facilities and Equipment is kept in good condition.
 Conducts hiring interview, performance appraisal.
 Conduct formal training such as Health & safety, on job training, life guard & CPR.
 Establishes and maintaining effective employee relations.
 Monitors team members to ensure guests receive prompt and courteous service.
 Controls and analysis department costs to ensure performance against Budget.
 Monitors and controls inventories for operating equipment, linen & other supplies to
ensure par Stocks are maintained and costs are controlled.
 Hands on operation and implement treatment for face & body, conduct swimming
sessions.

3. MOHAMED SHEASHAA
05/2005 – 8/2008 Health Club & Spa Coordinator
Dubai, UAE Grosvenor House Dubai
 Manage Day to day Operation included swimming pool / Fitness room / Spa wet area /
treatment rooms.
 Ensure areas, facilities and equipment are in good repair and well maintained
 Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and
posture of departmental employees.
 Manage the development of new products and services
 Ensure maximum guest satisfaction.
 Check cleanliness of entire areas, ensuring adequate supplies of cleaning Items, towels.
 Conducts routine inspections to ensure facilities and Equipment is kept in good condition.
 Conducts hiring interview, performance appraisal.
 Conduct formal training such as Health & safety, on job training, life guard & CPR.
 Establishes and maintaining effective employee relations.
 Monitors team members to ensure guests receive prompt and courteous service.
 Controls and analysis department costs to ensure performance against Budget.
 Monitors and controls inventories for operating equipment, linen & other supplies to
ensure par Stocks are maintained and costs are controlled.
 Hands on operation and implement treatment for face & body.
02/2000 - 02/2005 Asst. Health Club Manager
Sharm El Sheikh, Egypt Jolie Ville Mövenpick Golf & Resort
O9/1999 - 01/2000 Masseur & Gym Instructor
Sharm El sheikh, Egypt Sonesta Club Hotel
11/1998 – 02/1999 Masseur & Gym Instructor
Sharm El sheikh, Egypt Conrad International
05/1995 – 9/1998 Swimming Trainer & life Guard
Ismailia, Egypt International Swimming Pool
TRAINING & DEVELOPMENT
Grosvenor House Le Royal meridien
 Train the trainer
 Foundation of management
 Supervisory leadership skills
 Metrics & Measures
 Leadership Course ( Role of a
Manager)
 Finance for non Finance
Jolie Ville Mövenpick Golf & Resort
 Telephone Etiquette
 Effective communication skills
 Effective listing
 Business Etiquette
 Positive Attitude
 Professional ethics
 Problems Solving

4. MOHAMED SHEASHAA
QUALIFICATION
 Qualified Life Guard & first Aider , Life savers RLSS, UK
 Qualified therapist , bin weider Academy
 Open water Diver
 Qualified phytomer therapist, Saint–Malo France
 Qualified Elemis therapist Face & body.
 Qualified Charm De Orient therapist
 Qualified trainer , Le meridian academy
 Innovative & Fun Cardiovascular sessions, life fitness Academy
 Qualified ISO & Brand Auditor
RECOGNITION CERTIFICATE
 Arab League Summit- March 2003 Sharm El sheikh - Egypt
 Al Ahram – Movenpick Golf & Resort European Challenge Tour
 Trainer of the year , 2nd
Grammy 2008 Grosvenor House Dubai
 Most innovative personality of the year 5th
Grammy 2011 Grosvenor House Dubai
 Sustainable department of the year 6th
Grammy 2012 Grosvenor House Dubai
 Sustainable department of the year 11th
Royal Oscar 2015 Le Royal Meridien
ACHIVEMENT
 MENA Award, Platinum Best spa in 2007
 MENA Award , Gold 2nd
spa in 2008
 EHQ Caracalla Spa staff Star Voice score 100% from 2009 till 2011
 Caracalla Health Club staff Star Voice one of the best score in global Starwood
 Caracalla health Club staff Star Voice score 100% in 2015
EDUCATION Bachelor of physical Education May 1995
Port Said - Suez Canal University
LANGUAGE Arabic : Mother language
English : Good Command
Italian : Good
PERSONAL INFO. Email address : Sheashaa@hotmail.com
Telephone no : +971043995555
Mobile : +971502724981
Nationality : Egyptian
Address : Le meridien Residence, PO Box
24970, Dubai, UAE
INTERSET All Sports & drawing
REFERENCE Available upon request