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© Mindtree Limited 2013. Confidential - for limited circulation only
Mindtree IMS
In IT together. True Partnership.
Confidential - for limited circulation only 2
We offer
#Consulting,
#Implementation or #Transformation,
and
#Operations Support
Confidential - for limited circulation only 3
We focus on #DCIM, #EUC and
#AppSupport as an unified support
model. “applistructure”
Confidential - for limited circulation only 4
#Infrastructure #Services from
Mindtree ensures your investment in
Operations will lead to a cost-
effective, reliable, secure, user-friendly
and long-term solution to your IT
challenges.
Confidential - for limited circulation only 5
#Proactive IT Support and IT
Management enables you with the
ability to budget for reduced
operations cost with ease and
exceptional consistency in service
experience delivering #PeACE of
mind
Confidential - for limited circulation only 6
#run-time automation and #platform
driven services results in increased
productive. Doing more with less
Confidential - for limited circulation only 7
#knowledge centered #SLA driven
managed services with predictable
costs and cash back
Confidential - for limited circulation only 8
Our approach - Build all solutions
foundation on #IOPS – infrastructure,
operations, policy and security
Confidential - for limited circulation only 9
#Flexible engagement models
Confidential - for limited circulation only 10
#simplify, #standardize, #virtualize,
#integrate and automate,
#centralize and consolidate,
#innovate
Confidential - for limited circulation only 11
#Six-Vectors important #levers that
you can leverage to control output
Confidential - for limited circulation only 12
Technology
Domain
Technical Skills
Tiers of Support
Coverage
SLA
Volumes
+
+
=
Controlled
Costs
CSAT
Transformation
PACE
India | USA | UK | Germany | Sweden | Belgium | France | Switzerland | UAE | Singapore | Australia | Japan | China

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Mindtree IMS Offerings

  • 1. © Mindtree Limited 2013. Confidential - for limited circulation only Mindtree IMS In IT together. True Partnership.
  • 2. Confidential - for limited circulation only 2 We offer #Consulting, #Implementation or #Transformation, and #Operations Support
  • 3. Confidential - for limited circulation only 3 We focus on #DCIM, #EUC and #AppSupport as an unified support model. “applistructure”
  • 4. Confidential - for limited circulation only 4 #Infrastructure #Services from Mindtree ensures your investment in Operations will lead to a cost- effective, reliable, secure, user-friendly and long-term solution to your IT challenges.
  • 5. Confidential - for limited circulation only 5 #Proactive IT Support and IT Management enables you with the ability to budget for reduced operations cost with ease and exceptional consistency in service experience delivering #PeACE of mind
  • 6. Confidential - for limited circulation only 6 #run-time automation and #platform driven services results in increased productive. Doing more with less
  • 7. Confidential - for limited circulation only 7 #knowledge centered #SLA driven managed services with predictable costs and cash back
  • 8. Confidential - for limited circulation only 8 Our approach - Build all solutions foundation on #IOPS – infrastructure, operations, policy and security
  • 9. Confidential - for limited circulation only 9 #Flexible engagement models
  • 10. Confidential - for limited circulation only 10 #simplify, #standardize, #virtualize, #integrate and automate, #centralize and consolidate, #innovate
  • 11. Confidential - for limited circulation only 11 #Six-Vectors important #levers that you can leverage to control output
  • 12. Confidential - for limited circulation only 12 Technology Domain Technical Skills Tiers of Support Coverage SLA Volumes + + = Controlled Costs CSAT Transformation PACE
  • 13. India | USA | UK | Germany | Sweden | Belgium | France | Switzerland | UAE | Singapore | Australia | Japan | China