Meg Middaugh presented on maintaining contact and client database integrity in VisionCRM. She discussed four common problems with databases: duplicate clients/contacts, orphaned contacts, constantly changing data, and quality control taking too long. For each problem, practical solutions were provided, such as using match codes to identify duplicates, requiring fields to prevent orphans, automating monitoring of changes, and engaging users to distribute quality control workload. The key takeaways were to involve users, address pain points, maximize automation, and effectively distribute maintenance workload to maintain high quality data with minimal effort.
32. Call to Action
• When You Return to Your Office Review your VisionCRM
Implementation with a Critical eye
• Make a Plan to Increase Vision’s Effectiveness
• Network with other Vision Administrators
• For Addition Information, stop by Insight Expo
• Contact me with questions
– Meg Middaugh, megmiddaugh@wilsonmiller.com