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Solving your Legacy   Ryan McVeigh
                      Vice President
      ECM Dilemma     Zia Consulting
Today’s Agenda


•   What’s the Problem?
•   Alfresco for the Enterprise
•   Why Zia?
•   Introducing WeWebU
•   The OpenWorkdesk Solution
What’s the Problem?

•   You want something newer, better,
    stronger, faster, cheaper (or more open!).
                   BUT…
•   It’s (often) hard to migrate. It’s (often)
    expensive to migrate.
                   AND…
•   First time enterprise-wide technology
    deployments are most likely to fail.
What’s the Problem?


Did you know?
•44% of SharePoint Enterprises are also
using additional ECM systems

Actually it’s two problems:
•Co-Habitating
•Migrating
Open Source
ENTERPRISE Content Management
   Document Management
   Capture, share & retain corporate content, including
   documents, video, images & graphics files


   Records Management
   Ensure governance, compliance and retention of
   company or government records


   Web Content Services
   Author, collaborate & publish to Drupal, Liferay,
   JBoss Portal or your custom web app


   Enterprise Collaboration
   Create, share, collaborate, iterate & discuss
   content. Then publish to social channels.


   Open Source Platform
   Build content-rich apps and websites using RESTful
   APIs or Java & open standards like CMIS & JSR
   168
Why Zia?

•       Solutions from Paper to Mobile
    •     Enterprise Content Management
    •     Intelligent Document Capture
    •     UI/Portal Solutions
    •     Enterprise Integration
    •     Enterprise Mobility
Mobile




Content Anywhere
Partnerships…
and Products.




                  Mobile



INSIGHT
   for
For Your Organization
and
ANNOUNCING…
Deployment Anywhere, Solutions
            Here
Enterprise Mobile CMS




• Alfresco Mobile
• Fresh Docs
• Mobile Workdesk
Introducing WeWebU


• ECM/BPM Consulting Pedigree
• Now a leading ISV:
  • OpenWorkdesk
  • ZIDI
• And introducing – MobileWorkdesk
• IBM
• +
• +
Transactional Content Management

Finance   Insurance   Government   and more...
Introducing OpenWorkdesk

•   Feature rich suite of applications on
    top of
     – All IBM ECM repositories


     –           compliant repositories

•   Key concepts
     – Advanced eFile Management
     – Case Management
     – Different views on information
         • Tailorable
         • Role dependent
     – Configuration vs. coding

•   Web-UI with cutting-edge usability
     – Accessibility (508 compliant)
     – Zero installation

•   Advanced Viewing
What’s a ZIDI?

•   Zero Installation on Client
•   Seamless Integration with Office
    •   Search, Edit
    •   Check-In/Check-Out
    •   Create & Index
•   Broad version support
    •   Office 2003, Office 2007, Office
        2010
•   Broad product support
    •   Word, Excel, PowerPoint, Outlook,
        Visio, Scanning
•   Support for other applications
    •   E.g. Adobe Acrobat X, OpenOffice,
        LibreOffice
•   Multi-Language Support
    •   English, German, others upon
        request
MobileWorkdesk
                     Enterprise Mobile CMS
•   Designed for 1000s of users and millions
    of documents

•   For   your ECM Repository:
     •    IBM FileNet
     •    IBM CM8
     •    Alfresco
     •    EMC Documentum
     •    Open Text

•   Unique App + Server Approach
     • Personalized content
     • Central administration and
        configuration
     • Server pushes additional
        business logic to the app
A Picture is Worth….
So about that Problem


Actually it’s two problems:
•Co-Habitating
•Migrating
The OpenWorkdesk Solution
•CMIS
•And Much More
Content Management
           Interoperability Services

•   May 2010
•   Broad Industry
    Support – EMC,
    Microsoft, IBM,
    Alfresco
•   Over 50 Product
    Implementations
    • Repositories
    • Clients
The CMIS Solution
More than just CMIS…

• Deep integration to IBM ECM Platform
  via Native API’s
  •   IBM   FileNet P8 Content Manager
  •   IBM   FileNet IS
  •   IBM   Content Manager 8
  •   IBM   Content Manager on Demand
  •   IBM   FileNet P8 BPM
• Strategic Partnership with Alfresco
  •   CMIS+
  •   Activiti
  •   Cloud Alignment
What about SharePoint?

• Microsoft did not deliver CMIS compliance with
  SharePoint 2010
• In July 2012 - Microsoft reached out to WeWebU,
  Zia (and other CMIS TC members) to work together
  on the CMIS compliance of SharePoint 2013
• WeWebU will test OpenWorkdesk against a pre-
  release of SharePoint 2013 in the upcoming weeks

• OpenWorkdesk will support co-existence (and
  migration) scenarios of Alfresco and
  SharePoint
Back to our Solution
The OpenWorkdesk Solution

• Native support for IBM content repositories - IBM
  FileNet IS, FileNet P8, IBM Content Manager, IBM
  CMoD…
• CMIS+ support for Alfresco
• CMIS support for EMC Documentum, SharePoint*,
  etc…

• Separation of investments in ECM back-end and
  investments in ECM front-end

• Minimization of risk in migration projects, smooth
  migration path
Why OpenWorkdesk

• Product (via Project)
   • Roadmap and release plan
   • Documentation and Training for users,
     administrators and developers
   • Developer tool-kit
• Enterprise Architecture
   • Implementation of the reference architecture of
     IBM/FileNet
   • Layer-model, object-oriented, J2EE
   • Browser-based front-end, no client installation
   • Highly scalable with optimized performance
OpenWorkdesk – Ease of Use (1)

• Integrated clipboard, similar to
  office applications and Windows
  Explorer


• Automatic creation of file
  structures by means of virtual or
  physical folders


• Keyboard shortcuts
OpenWorkdesk – Ease of Use (2)
• Context-sensitive menus
  accessed by right mouse-click

• Context-sensitive help and
  tool-tips
OpenWorkdesk – Data Hygiene
Field manager
     Automatic validation of input
     Automatic formatting of data fields
OpenWorkdesk – Role Management
•   Innovative role management facilitates implementation of applications for different user
    groups
•   The user always gets exact those functions he needs.
•   The user starts working in the right context.




                                                  User C
     User A

                           User B
OpenWorkdesk – Multitenancy
• Several designs can be used at the same time
• Tenant-dependent administration
• Separated storage of documents and metadata depending on the tenant
 Enterprise-wide solutions need just 1 deployment!


     ONE
   Deployment
OpenWorkdesk –
  Adding Multiple Documents via Drag & Drop
• Drag & drop from Windows Explorer to OpenWorkdesk
OpenWorkdesk –
     Bulk Indexing with Parallel Viewing
•   Fast indexing of a batch of documents
•   Inheritance of metadata from one document to the next
OpenWorkdesk –
                   Semi-Virtual Folders (1)
•   Build folder structure
    based on metadata
•   Inheritance of
    metadata from top
    knot to added
    documents
OpenWorkdesk –
                  Semi-Virtual Folders (2)
•   Build folder structure
    based on metadata
•   Structured access based
    on these folders
OpenWorkdesk –
             Ajax Data Grid


• Inline-editing of
  metadata

• Thumbnail views
OpenWorkdesk –
                  BPM Fast Processing
•   Pull-function for work items
•   Routing of work items through priorities
•   Direct Access on documents and metadata from result lists
•   Direct access on eFile management from work item
•   Bulk processing of work items
OpenWorkdesk –
        BPM Virtual Group Boxes
• Simple, flexible routing of work
  items (1)
OpenWorkdesk –
        BPM Virtual Group Boxes
• Simple, flexible routing of work
  items (2)
OpenWorkdesk –
        BPM Virtual Group Boxes
• Overview for e.g. managers or call-
  center agents with search function
Plugin to Launch a Workflow with a
           Document (1)
Plugin to Launch a Workflow with a
           Document (2)
Graphical Configuration Tool with
        Integrated Help
Where OpenWorkdesk?

• Financial Documents
   • Credit Applications
   • Loan Applications
   • Change/Exemption Orders
• Case Management
   • Customer Folders (Bank, Insurance, etc…)
   • Deal Management (Investment Banking, etc…)
   • Employee dossiers
• Government Documents
   • Birth / Death certificates
   • Change of address forms
   • Document Applications
Ryan McVeigh
Questions?        VP, Zia Consulting
             ryan@ziaconsulting.com

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Owd multi repo-v2

  • 1. Solving your Legacy Ryan McVeigh Vice President ECM Dilemma Zia Consulting
  • 2. Today’s Agenda • What’s the Problem? • Alfresco for the Enterprise • Why Zia? • Introducing WeWebU • The OpenWorkdesk Solution
  • 3. What’s the Problem? • You want something newer, better, stronger, faster, cheaper (or more open!). BUT… • It’s (often) hard to migrate. It’s (often) expensive to migrate. AND… • First time enterprise-wide technology deployments are most likely to fail.
  • 4. What’s the Problem? Did you know? •44% of SharePoint Enterprises are also using additional ECM systems Actually it’s two problems: •Co-Habitating •Migrating
  • 5. Open Source ENTERPRISE Content Management Document Management Capture, share & retain corporate content, including documents, video, images & graphics files Records Management Ensure governance, compliance and retention of company or government records Web Content Services Author, collaborate & publish to Drupal, Liferay, JBoss Portal or your custom web app Enterprise Collaboration Create, share, collaborate, iterate & discuss content. Then publish to social channels. Open Source Platform Build content-rich apps and websites using RESTful APIs or Java & open standards like CMIS & JSR 168
  • 6. Why Zia? • Solutions from Paper to Mobile • Enterprise Content Management • Intelligent Document Capture • UI/Portal Solutions • Enterprise Integration • Enterprise Mobility
  • 9. and Products. Mobile INSIGHT for
  • 13. Enterprise Mobile CMS • Alfresco Mobile • Fresh Docs • Mobile Workdesk
  • 14. Introducing WeWebU • ECM/BPM Consulting Pedigree • Now a leading ISV: • OpenWorkdesk • ZIDI • And introducing – MobileWorkdesk • IBM • + • +
  • 15. Transactional Content Management Finance Insurance Government and more...
  • 16. Introducing OpenWorkdesk • Feature rich suite of applications on top of – All IBM ECM repositories – compliant repositories • Key concepts – Advanced eFile Management – Case Management – Different views on information • Tailorable • Role dependent – Configuration vs. coding • Web-UI with cutting-edge usability – Accessibility (508 compliant) – Zero installation • Advanced Viewing
  • 17. What’s a ZIDI? • Zero Installation on Client • Seamless Integration with Office • Search, Edit • Check-In/Check-Out • Create & Index • Broad version support • Office 2003, Office 2007, Office 2010 • Broad product support • Word, Excel, PowerPoint, Outlook, Visio, Scanning • Support for other applications • E.g. Adobe Acrobat X, OpenOffice, LibreOffice • Multi-Language Support • English, German, others upon request
  • 18. MobileWorkdesk Enterprise Mobile CMS • Designed for 1000s of users and millions of documents • For your ECM Repository: • IBM FileNet • IBM CM8 • Alfresco • EMC Documentum • Open Text • Unique App + Server Approach • Personalized content • Central administration and configuration • Server pushes additional business logic to the app
  • 19. A Picture is Worth….
  • 20. So about that Problem Actually it’s two problems: •Co-Habitating •Migrating The OpenWorkdesk Solution •CMIS •And Much More
  • 21. Content Management Interoperability Services • May 2010 • Broad Industry Support – EMC, Microsoft, IBM, Alfresco • Over 50 Product Implementations • Repositories • Clients
  • 23. More than just CMIS… • Deep integration to IBM ECM Platform via Native API’s • IBM FileNet P8 Content Manager • IBM FileNet IS • IBM Content Manager 8 • IBM Content Manager on Demand • IBM FileNet P8 BPM • Strategic Partnership with Alfresco • CMIS+ • Activiti • Cloud Alignment
  • 24. What about SharePoint? • Microsoft did not deliver CMIS compliance with SharePoint 2010 • In July 2012 - Microsoft reached out to WeWebU, Zia (and other CMIS TC members) to work together on the CMIS compliance of SharePoint 2013 • WeWebU will test OpenWorkdesk against a pre- release of SharePoint 2013 in the upcoming weeks • OpenWorkdesk will support co-existence (and migration) scenarios of Alfresco and SharePoint
  • 25. Back to our Solution
  • 26. The OpenWorkdesk Solution • Native support for IBM content repositories - IBM FileNet IS, FileNet P8, IBM Content Manager, IBM CMoD… • CMIS+ support for Alfresco • CMIS support for EMC Documentum, SharePoint*, etc… • Separation of investments in ECM back-end and investments in ECM front-end • Minimization of risk in migration projects, smooth migration path
  • 27. Why OpenWorkdesk • Product (via Project) • Roadmap and release plan • Documentation and Training for users, administrators and developers • Developer tool-kit • Enterprise Architecture • Implementation of the reference architecture of IBM/FileNet • Layer-model, object-oriented, J2EE • Browser-based front-end, no client installation • Highly scalable with optimized performance
  • 28. OpenWorkdesk – Ease of Use (1) • Integrated clipboard, similar to office applications and Windows Explorer • Automatic creation of file structures by means of virtual or physical folders • Keyboard shortcuts
  • 29. OpenWorkdesk – Ease of Use (2) • Context-sensitive menus accessed by right mouse-click • Context-sensitive help and tool-tips
  • 30. OpenWorkdesk – Data Hygiene Field manager Automatic validation of input Automatic formatting of data fields
  • 31. OpenWorkdesk – Role Management • Innovative role management facilitates implementation of applications for different user groups • The user always gets exact those functions he needs. • The user starts working in the right context. User C User A User B
  • 32. OpenWorkdesk – Multitenancy • Several designs can be used at the same time • Tenant-dependent administration • Separated storage of documents and metadata depending on the tenant  Enterprise-wide solutions need just 1 deployment! ONE Deployment
  • 33. OpenWorkdesk – Adding Multiple Documents via Drag & Drop • Drag & drop from Windows Explorer to OpenWorkdesk
  • 34. OpenWorkdesk – Bulk Indexing with Parallel Viewing • Fast indexing of a batch of documents • Inheritance of metadata from one document to the next
  • 35. OpenWorkdesk – Semi-Virtual Folders (1) • Build folder structure based on metadata • Inheritance of metadata from top knot to added documents
  • 36. OpenWorkdesk – Semi-Virtual Folders (2) • Build folder structure based on metadata • Structured access based on these folders
  • 37. OpenWorkdesk – Ajax Data Grid • Inline-editing of metadata • Thumbnail views
  • 38. OpenWorkdesk – BPM Fast Processing • Pull-function for work items • Routing of work items through priorities • Direct Access on documents and metadata from result lists • Direct access on eFile management from work item • Bulk processing of work items
  • 39. OpenWorkdesk – BPM Virtual Group Boxes • Simple, flexible routing of work items (1)
  • 40. OpenWorkdesk – BPM Virtual Group Boxes • Simple, flexible routing of work items (2)
  • 41. OpenWorkdesk – BPM Virtual Group Boxes • Overview for e.g. managers or call- center agents with search function
  • 42. Plugin to Launch a Workflow with a Document (1)
  • 43. Plugin to Launch a Workflow with a Document (2)
  • 44. Graphical Configuration Tool with Integrated Help
  • 45. Where OpenWorkdesk? • Financial Documents • Credit Applications • Loan Applications • Change/Exemption Orders • Case Management • Customer Folders (Bank, Insurance, etc…) • Deal Management (Investment Banking, etc…) • Employee dossiers • Government Documents • Birth / Death certificates • Change of address forms • Document Applications
  • 46. Ryan McVeigh Questions? VP, Zia Consulting ryan@ziaconsulting.com

Hinweis der Redaktion

  1. http://www.aiim.org/pdfdocuments/IW-SharePoint-Puzzle_2012.pdf 44% are using some form of ECM/DM alongside SharePoint. 70% are not using SharePoint as their primary, enterprise-wide ECM system. There’s a Now problem and a Later Problem
  2. Why? - CxO gets new iPad – “Why Can’t I…” Reviews Edits Approves Company wants “Productivity Anywhere” Creates Publishes Requirements Corporate Branding Personalization / Roles Workflow Enterprise Integration Mobile SLA – Create, Maintain, Upgrade, Support
  3. Similar to the virtual files in eFile management we can define virtual views in BPM that contain workitems from different group inboxes (different working steps of the same workflow or even steps of different workflows). This allows to create very valueable overview functions for e.g. a manager who can see all workitems with top priority or an overdue date or a call center agent who can easily retrieve the workitem for a specific customer who is calling in and wants to get some information on his case.
  4. Faster learning, less error prone than direc editing of XML files.