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Gartner
Business Intelligence &
Analytics Summit 2013
5 – 7 February 2013
Palau de Congressos de Catalunya, Barcelona, Spain
gartner.com/eu/bi

Hot Topics
•	The Future Of Business Intelligence
•	Integrating Analytics and Bi
•	Predictive Analysis
•	Mobile Bi
•	Big Data and Big Data Analytics

Early-bird savings  Register by 7 December 2012 and save €300
Analyze. Predict. Act.
Table of
Contents
	2 	 Event Introduction
	3	

Why Attend

	4	

Tracks and Plenaries

	5 	 Plenaries and
Interactive Sessions
	6 	 Agenda at a Glance
	8	

Meet the Analysts

	 9 	 Tracks A, B, C and
D: Sessions
	13	

Maximize Your
Summit Experience

14		

Solution Showcase

	15	

Analyze. With the rise of business analytics BI turns towards the future.
Organizations need to move forward, beyond the descriptive reporting of
quantitative data, towards the use of technologies and approaches that are
predictive and prescriptive — guiding and driving business decision making,
using a richer pallet of different types of data. But to make this leap forward
requires changed engagement models, skills, roles and even cultural shifts.
Predict. A future facing outlook means increased complexity and a broader
range of options. New technologies and issues abound: big data; data science;
the logical data warehouse; visualization; real-time intelligence; machine
driven decision making; text analytics; the flood of sensor data; social network
analytics; analytics in the Cloud; predictive modeling. Navigating a path through
the hype in order to make best use of limited resources is critical to success and
future competitiveness.
Act. With business intelligence, analytics and performance management
organizations can have a powerful set of intertwined technologies and practices
to monitor and understand activities, align around goals, and act on data to
make better decisions. Attend Gartner’s 2013 summit to get the information you
need to fast forward with BI and analytics, and discover how to build a strategy,
architecture and team that delivers value now and in the future.

How to Register

16 	 What’s New For 2013
James Richardson
Research Director,
Gartner
2

Juliane Jung
Director, Program
Management,
Gartner Events

Gartner Business Intelligence  Analytics Summit 2013
Europe’s most
important annual
gathering of the
BI and analytics
community.

Why Attend
•	Review the key trends and future direction of BI, performance
management and analytics to shape your roadmap
• Prepare for how the Nexus of Forces, cloud, mobile, social and
information, will impact BI and analytics.
•	Learn how to advance the user experience of and engagement in your
BI initiatives and so drive adoption and ROI

Who should
attend?
•	Architects
•	Business Analysts
•	Business Analytics Consultant
•	Business Intelligence Director
•	CFO, CIO
•	Data Modeler

•	Get advice on getting started with analytics, MDM and mobile BI
initiatives to increase the likelihood of success

•	Database Administrator

•	Establish the foundational knowledge for BI initiatives as a baseline for
delivering business value

•	Finance Executives and
Analysts

•	Innovate with new technologies and approaches like in-memory
computing and big data
•	Understand what drives BI cost of ownership and how to manage
that cost
•	Use frameworks, tools, process, and governance to drive success
(and avoid failure) with BI
•	Hear Gartner’s objective, unvarnished view of vendors and their
products to assist in your strategic choices

•	Finance Director

•	Financial Planning and
Analysis Managers
•	Investors and Researchers
interested in BI Trends
•	IT Director
•	Procurement Managers
•	Project Managers
•	Report Designers
•	Systems Analyst

•	Network and share best practices with your peers

Visit gartner.com/eu/bi or call +44 20 8879 2430

3
TrACKS and Plenaries

A

Plenaries

	Data and Information Management
Getting the data and information right is key to
delivering BI and analytics. This track for technologists
looks in detail at how to best use capabilities like data
warehousing, BI platforms, data integration and data
quality tools, to build the right foundation.

B

Gartner Opening Keynote: New Realities, New
Appetites, New Approaches

	 Organization and Strategy
This track for BI leaders explores how non-technical
factors, like having the right organization structure and
strategy, are critical in bringing business users together
with IT to drive greater adoption of BI. It also highlights
best practices for justifying, establishing and managing
a BI and analytics program.

C

	 Performance Management

D

V

This track takes a business-centric view to help
companies use BI, analytics and corporate
performance management to improve operations,
reduce inefficiencies, and enhance business
performance. It has a particular focus on the needs
of Finance teams, a key user and sponsor of BI and
analytics in many organizations.

4

Introduced by: James Richardson

	Analytic Trends and Futures
This track looks towards the future. It provides a vision
into the market trends, emerging analytic technologies,
new approaches and external factors impacting how
organizations use information for business value. It will
assist architects and strategists when considering their
roadmaps and give business leaders a view of the ‘art
of the possible’.

	 Virtual track extending across BIA and
MDM Summit: Big Data
Once you get past the hype it’s evident that “big
data” represents tremendous opportunity to those
organizations that can unlock its business value.
Analytics applied to big data assets of greater
diversity and depth than previously possible
promises to fuel innovation and transform industries.
To deliver on this promise however “big data”
demands increased information governance
competency as the benefits cannot be realized
unless efforts are anchored by clear understanding,
quality and trust of the data. This virtual track
will help business and IT leaders understand
the concepts, benefits, technology impacts
and challenges associated with the “big data”
phenomenon across BI, analytics and MDM.

Altered economic realities and business
needs demand new information and
analytical approaches. These new
approaches must enable agility through
the sharing and analysis of massive amounts of rich,
novel information types. New use cases are arising that
express an insatiable appetite for real-time and contextaware insights or that demand prediction and action,
not just reporting and monitoring. These new demands
challenge how enterprises govern and manage
information, and will test their ability to best use these
new insights, while exposing BI and analytics teams to
dramatically different challenges and requirements. The
key issues covered in this keynote presentation are:
• Why and how is information, its use and analysis
changing so dramatically?
• What new challenges, trends and opportunities are
emerging for BI and analytic leaders?
• How can organizations adapt to and harness new
solutions?

Gartner Keynote: Information as Strategy:
CEOs are Waking Up to It. Are You Ready?
Symptoms of a major trend towards
information-centric management thinking are
everywhere. From the wall of noise about big
data, to the chatter about the role of “data
scientist”. We will look into what business leaders really
expect, what they will do about it and how you can thrive
on the changes ahead.
• What’s real and what’s hype in the rise of informationcentric management thinking?
• How are CEOs thinking about this trend?
• What should BI professionals be doing to help their
enterprises make real progress?

Mark Raskino
Guest Keynote: ID: The Quest for Identity in the
21st Century
The human brain will adapt to whatever
environment in which it is placed; the cyber
world of the 21st Century constitutes a
totally new type of environment; the brain
could therefore be changing in parallel, in correspondingly
totally new ways. In particular we need to devise new
strategies for optimizing how we handle the increasing
and unprecedented information load. We need first to
establish a means for identifying salient facts from the
extraneous; second, establish a conceptual framework
within which this information can have wider significance,

Gartner Business Intelligence  Analytics Summit 2013
Plenaries and Interactive Sessions
ie be converted into deeper knowledge; thirdly agree
on a means for sharing this conceptual framework
so that it can serve as a collective base for effective
communication.

Baroness Susan Greenfield, Professor of
Pharmacology, University of Oxford
Practitioner Guest Keynote:
Beyond Budgeting: Statoil’s Ambition to Action
Model, a Management Approach for New
Business Realities
Statoil’s “Ambition to Action” model
redefines performance using dynamic
and relative targets, dynamic forecasting
and resource allocation (and no traditional
budgets). It moves the focus from calendar driven
to event driven, to create a more self-regulating
management model. How did the company arrive
at this approach? This keynote explores Statoil’s
experience and how “Beyond Budgeting” principles
can be used to overcome the problems associated
with traditional management approaches.
•	 Why is traditional management in serious trouble?
•	 What is Beyond Budgeting?
•	 How has Statoil changed its management model?

Bjarte Bogsnes, Vice President Performance
Management Development at Statoil
Meeting People Road Map:
Networking with Ease
This interactive plenary session will help
you maximize your ability to connect,
network and establish relationships in your
career. Why does networking matter?
Because it helps you solve problems, build your
reputation and absorb best practice by tapping into
informal networks. Is networking just for extraverts?
Definitely not! This is a fast and dynamic session that
will introduce you to a completely different approach to
connecting with your peers and colleagues.

Nisha Pillai, BBC World News Anchor	

Gartner Magic Quadrant Power Session:
Data Warehousing; Data Integration; MDM

Limited Availability — Book Early
Roundtables and Workshops are restricted to a limited number of
participants and some are available to end users only. Attendees will
be accepted on a first-come, first-served basis. Reservations can be
made through the online Agenda Builder tool.

Roundtables
Join us for a hosted peer group discussion with your end user
peers, along with a Gartner analyst lending his or her expertise
to assist you. These should not be missed!
For more information including session descriptions please
visit ab.gartner.com/bi
•	 Experiences in Data Quality
Improvement: What Works
and What Doesn’t
Ted Friedman
•	 Getting Business and BI
Team Collaboration
for Real-Time Analytics
Roy Schulte
•	 Building Rapport Between
Business Intelligence and
Marketing Teams
Bill Gassman
•	 SAP HANA — Best Practices
Donald Feinberg and 	
Roxane Edjlali
•	 Being More Productive with
Predictive Analytics
Gareth Herschel

•	 What is a Data Scientist
and Do We Need One?
Svetlana Sicular
•	 From “Satisficing” to
Satisfying Business
Requirements
Svetlana Sicular
•	 Real World Experiences
of BI and Analytics in the
Cloud
John Hagerty
•	 The Role of Data Discovery
and the Data Warehouse
Kurt Schlegel
•	 New Kinds of Information
and Their Use in Future
Business Strategies
Mark Raskino

Workshops
How to Deliver Self-Service BI
Kurt Schlegel
How to Build an Enterprise Metrics Framework
Michael Smith
Scoping and Implementing a CPM Project
Christopher Iervolino

Donald Feinberg, Ted Friedman and 	
Andrew White

Setting Your Customer Analytic Strategy
Gareth Herschel

Gartner Magic Quadrant Power Session:
Data Quality; BI Platforms; CPM Suites

Innovating with Big Data and Analytics:
The Art of the Possible
Douglas Laney

Ted Friedman, John Hagerty and
Christopher Iervolino

Assessing Your BI Platform’s TCO
Rita Sallam

Visit gartner.com/eu/bi or call +44 20 8879 2430

5
Agenda at a Glance
Tuesday 5 February
07:30 – 20:00

Registration, Information and Refreshments

08:00 – 08:45

09:00 – 10:00

Tutorial: Basics of Data Warehouse
Tutorial: Introduction to Business
Tutorial: What is the Value of Analytics?
Tutorial: How to Deploy Mobile BI
and Data Integration for Business
Intelligence
Neil Chandler
Joao Tapadinhas
Intelligence  Roxane Edjlali
James Richardson
Welcome and Gartner Opening Keynote: New Realities, New Appetites, New Approaches.  Introduced by: James Richardson, Gartner

10:00 – 10:45

Panel Discussion: Key Trends in BI  Analytics  Moderated by: Rob Geraghty, The Wow Factor

10:45 – 11:15

Refreshment Break in the Solution Showcase

11:15 – 12:15

Practicioner Guest Keynote: Beyond Budgeting: Statoil’s Ambition to Action Model, a Management Approach for New Business Realities  Bjarte Bogsnes

12:15 – 12:30

Meeting People Road Map: Networking with Ease  Nisha Pillai, BBC World News Anchor

12:30 – 14:00

Lunch in the Solution Showcase

A	

Data and Information
Management

B	

Organization and
Strategy

C	

Performance
Management

D	

Analytic Trends and
Futures

14:00 – 14:30

To The Point: How to Get Started With
MDM
Andrew White

To The Point: Governance for BI and
Analytics: A Balanced Approach
James Richardson

14:45 – 15:15

Solution Provider Session

Solution Provider Session

15:15 – 15:45

Refreshment Break in the Solution Showcase

15:45 – 16:15

16:30 – 17:00

To The Point: Big Data: Insight
from the Trenches
Svetlana Sicular
Solution Provider Session

17:15 – 18:00

Gartner Magic Quadrant Power Session: Data Warehousing; Data Integration; MDM  Donald Feinberg, Ted Friedman and Andrew White

18:00 – 20:00

Networking Reception in the Solution Showcase

To The Point: How to Communicate a
BI Strategy to a Business Audience
Kurt Schlegel
Solution Provider Session

To The Point: Financial Analytics: How
to Make the Finance Team Your New
Best Friend
Nigel Rayner
Solution Provider Session

To The Point: You Can't Change
the Past: Why You Need Predictive
Analytics
Andreas Bitterer
Solution Provider Session

To The Point: The Elusive Quest for
Effective Management Reporting
John Hagerty
Solution Provider Session

To The Point: BI and Analytics Market
Trends — 2020 Vision
Dan Sommer
Solution Provider Session

Wednesday 6 February
07:30

Registration, Information and Refreshments

08:45 – 09:15

To The Point: The Promise of InMemory Computing: It's Not Just About
Speed
Roxane Edjlali
Solution Provider Session

09:30 – 10:30

End User Case Study

08:00 – 08:30

To The Point: The Struggle Between BI
Organizations and Marketing: How Can
Both Win?
Bill Gassman
Solution Provider Session

To The Point: What Every BI Practitioner
Needs to Know About Analytics and
Performance Management
Neil Chandler
Solution Provider Session

To The Point: How Mobile is
Expanding Business Analytics'
Boundaries
Joao Tapadinhas
Solution Provider Session

Customer Analytics: Advanced
Analytics for Deeper Insight
Gareth Herschel

How Next-Generation Analytics Will
Revolutionize Business Decision
Making  Nigel Rayner

10:30 – 11:00

Use Your Information Yield Curve to
Align Strategy with Business Value
Andrew White
Refreshment Break in the Solution Showcase

11:00 – 11:45

Gartner Magic Quadrant Power Session: Data Quality; BI Platforms; CPM Suites  Ted Friedman, John Hagerty and Christopher Iervolino

12:00 – 12:30

Solution Provider Session

12:30 – 14:00

Lunch in the Solution Showcase

14:00 – 14:30

14:45 – 15:15

To The Point: MapReduce and
Big Data Descend on the DW
— What is All the Fuss About?
Donald Feinberg
End User Case Study

15:15 – 15:45

Refreshment Break in the Solution Showcase

15:45 – 16:45

17:00 – 18:00

Building Trust In Your Analytics: Data
End User Case Study
Integrating Risk and Performance
Quality Trends and Best Practices
Management via Leading Indicators
Ted Friedman
Michael Smith
Gartner Keynote: Information as Strategy: CEOs are Waking Up to It. Are You Ready?  Mark Raskino

18:00 – 20:00

Catalan Meet and Mingle followed by Gala Dinner (By Invitation Only)

Solution Provider Session

Solution Provider Session

Solution Provider Session

To The Point: BICC 2.0: Instilling New
Competencies to Advance your Analytic
Initiatives
John Hagerty
End User Case Study

To The Point: Tackling BI Platform
Ownership Cost
Rita Sallam

To The Point: The Missing Link in BI:
Location Analytics
Andreas Bitterer

End User Case Study

End User Case Study
Deriving Value from Content and
Social Analytics: The Variety' in
Big Data  Rita Sallam

Thursday 7 February
07:30

Registration, Information and Refreshments
Solution Architecture: Platform, Process
and People to Analyze, Predict and
Act  Joao Tapadinhas

08:00 – 08:45

09:00 – 10:00

10:00 – 10:30
10:30 – 11:30

12:00 – 13:00
13:00

6

Achieving Enterprise Metadata
Management: Key To Making EIM Work
Michael Blechar
Refreshment Break in the Solution Showcase

Apply Pace-Layered Application
Strategy to CPM and Financial Analytics
Christopher Iervolino
End User Case Study

Seeing is Understanding — The Rise
of Visualization in BI and Analytics
James Richardson
Making Real-Time Analytics Real
Roy Schulte

DBMS Architecture for Data
Big Data and Analytics Strategy
End User Case Study
Warehousing: Future Choices
Essentials
Donald Feinberg
Douglas Laney
Guest Keynote: ID: The Quest for Identity in the 21st Century  Baroness Susan Greenfield, Professor of Pharmacology, University of Oxford
Summit Close

Gartner Business Intelligence  Analytics Summit 2013
Agenda correct as of 16 October 2012

Agenda Guidance
At the Summit, please refer to the agenda in the event guide provided,
for the most up to date session and location information

s, Statoil

To help you navigate the summit
agenda, we’ve identified track
sessions that match your experience
level and information needs. Specific
categories include:
Maturity Level

Interactive
Workshops

Roundtables

Roundtables

13:45 – 15:15
How to Deliver Self-Service BI
Kurt Schlegel

13:45 – 14:45
Experiences in Data Quality Improvement:
What Works and What Doesn't
Ted Friedman

13:45 – 14:45
Getting Business and BI Team
Collaboration for Real-Time Analytics
Roy Schulte

	 Foundational: If you are at the early stages of
your initiative, or are a newcomer to this space,
these sessions will give you the necessary
understanding and first steps.
	 Advanced: If you are an advanced practitioner,
these sessions are designed to take your
initiative, or understanding, to the next level.

Focus
	 Tactical: Sessions providing tactical information
that can be used straight away, with a focus on
“how to”, dos and don’ts, and best practices.
	 Strategic: Sessions focusing on the strategic
insight supporting the development and
implementation of your action plan.

16:30 – 18:00
How to Build an Enterprise Metrics
Framework  Michael Smith

	 Visionary: Sessions focusing on emerging
trends, concepts, or technologies that will help
you with your future planning and decisions.

Perspective
	 Business: Sessions geared toward business
leaders, or IT professionals who need to
understand the challenges and opportunities
from a business, organizational, or cultural
perspective.

08:00 – 09:30
Scoping and Implementing a CPM
Project
Christopher Iervolino
Building Rapport Between Business
Intelligence and Marketing Teams
Bill Gassman

SAP HANA — Best Practices
Donald Feinberg and Roxane Edjlali

New for 2013!

11:00 – 12:30
Setting Your Customer Analytic
Strategy  Gareth Herschel
13:45 – 15:15
Innovating with Big Data and Analytics:
The Art of the Possible
Douglas Laney

	 Technology: Sessions that address technical
concepts, details, and analysis.

13:45 – 14:45
Being More Productive with Predictive
Analytics  Gareth Herschel

13:45 – 14:45
What is a Data Scientist and Do We
Need One?  Svetlana Sicular

From Satisficing to Satisfying
Business Requirements
Svetlana Sicular

Real World Experiences of BI and
Analytics in the Cloud
John Hagerty

Catalan Meet and Mingle, followed by
invitation-only Barcelona Dinner:
All delegates are invited to a Gartner-hosted
reception at the end of Day 2 to network
informally with your delegates and
Gartner analysts. Please join us for drinks
and light entertainment.
Barcelona Dinner: Following on from the
reception, there will be an exclusive,
by invitation-only Dinner, hosted by the
Sponsor community.

08:30 – 10:00
Assessing Your BI Platform’s TCO
Rita Sallam

Registration Times
The Role of Data Discovery and the
Data Warehouse
Kurt Schlegel

New Kinds of Information and Their
Use in Future Business Strategies
Mark Raskino

Tuesday 5 February:
Event Starts 07:30 – 20:00
Wednesday 6 February: 07:30 – 18:00
Thursday 7 February: Event Closes 13:00

Visit gartner.com/eu/bi or call +44 20 8879 2430

7
MEET THE ANALYSTS
Gartner analysts draw on the real-life challenges and solutions
experienced by clients from 12,000 distinct organizations worldwide.

Andreas Bitterer
Research VP
Business Intelligence Strategies; Data Integration; Data
Quality; Location Intelligence; Mobile BI

Michael Blechar
VP Distinguished Analyst
Metadata Management; Business and IT Modeling
Tools and Collaboration; Information and Data
Services; Solution Architecture

Donald Feinberg
VP Distinguished Analyst
Database Management Systems; Data Warehousing;
Database Appliances; In-Memory Technology and Big
Data; SAP Lead Vendor Role

John Hagerty
VP Distinguished Analyst
Business Intelligence; Analytics; BI Competency
Centers; Business Analytic Services

Douglas Laney
Research VP
Information Value and Governance; Big Data and
Analytics Strategy; Information Management Maturity;
Analytics Projects

James Richardson
Research Director
Analytics; BI Platforms; Data Discovery; Visualization

Roy Schulte
VP Distinguished Analyst
Real-Time Operational Intelligence; Business Activity
Monitoring; Complex-Event Processing; Real-Time
Dashboards; Analytics with BPM and Rule Engines

Dan Sommer
Principal Research Analyst
BI Markets; Trends; Shares; Sizing; Forecast;
Competitive Landscape

8

Neil Chandler
Research Director

Roxane Edjlali
Research Director

BI and Analytics; Strategy Management; Performance
Management; Business Analytics Service Providers

Ted Friedman
VP Distinguished Analyst
Data Integration; Data Quality; Information/Data
Governance; Enterprise Information Management

Gareth Herschel
Research Director

Data Warehouse; Logical Data Warehouse; In-Memory
Computing; Big Data; Data Modeling

Bill Gassman
Research Director
Digital Marketing Analytics and Optimization: Web,
Mobile and Social

Christopher Iervolino
Research Director

Customer Analytics and Metrics; Data Mining and
Predictive Analytics; Real-Time Decisions; Speech and
Text Analytics

Mark Raskino
VP and Gartner Fellow

Corporate Performance Management; Business
Intelligence; Analytics and Performance Management

Nigel Rayner
Research VP

Chief Executive and Business Leader Attitudes to IT and
the CIO; Chief Executive and Business Leader Use of
Information in Business Strategy; Technology Related
Business Innovation for Competitive Advantage

Rita Sallam
Research VP

CPM; Performance Management and Financial
Management Applications

Kurt Schlegel
Research VP

Analytics; BI Platforms; Data Discovery; Content
Analytics; Visualization

Svetlana Sicular
Research Director

BI Strategy; Self Service-BI; Domain Specific Analytics

Michael Smith
VP Distinguished Analyst

Big Data; Big Data Analytics ; Enterprise Information
Management; Data Governance; Data Management
Organization

Joao Tapadinhas
Research Director

Integrating Risk and Performance Metrics to Drive
Business Results; Choosing the Right Metrics for your
Performance Management Program; Developing the
Business Case for Performance Management

Andrew White
Research VP

Business Intelligence and Analytics; Mobile BI

Master Data Management; Information/Data
Governance

Gartner Business Intelligence  Analytics Summit 2013
Track A
Data and Information Management
To The Point: How to Get Started With
MDM
So you think your organization needs to
adopt master data management (MDM),
but you don’t know where to begin. The
business case is not obvious for MDM,
and no one is listening to your calls for
help. How do you go about figuring out
when and if your organization is ready for
MDM? Start here.
•	 Under what conditions is MDM most
likely to appear?
•	 How can you identify when and where
MDM is for your organization?
•	 How can you assess whether you and
your team are ready to start MDM?
Andrew White
 

 

To The Point: Big Data:
Insight from the Trenches
Gartner conducted field research of
22 end-user organizations across
various industries to find out about their
successes and failures with big data
projects. You will learn about the current
state of big data adoption, and Gartner
recommendations on the realistic
strategy for big data analytics initiatives.
•	 What is the state of big data analytics
adoption in the end-user organizations?
•	 What are the typical issues faced by
big data projects?
•	 What are the key success factors of
big data analytics?
Svetlana Sicular
 
To The Point: The Promise of InMemory Computing: It’s Not Just
About Speed
DRAM is the new disk! Not only does inmemory computing (IMC) give a performance
boost to analytics, but it also enables
“unthinkable” applications, combining event
processing, analysis and transactions.
Leveraging IMC-disruptive innovation to
improve efficiency and build defensible
business advantage is an opportunity user
organizations must not miss.

Foundational 

Advanced 

•	 What is in-memory computing and how
will it deliver business value?
•	 How will IMC technologies evolve to
challenge traditional data management?
•	 How will user organizations take
advantage of IMC?
Roxane Edjlali
 
To The Point: MapReduce and
Big Data Descend on the DW
— What is All the Fuss About?
Big data and its associated tools will
change the infrastructure of the EDW
and require managers to examine
how they manage data in the future.
One thing is for sure — you will be
supporting organization-wide use
of MapReduce to support big data
initiatives. You need to understand how
this will affect your organization and
change your data warehouse.
•	 What new tools will be used to
support big data and why will they
change the DW?
•	 What do MapReduce and Hadoop do
and what infrastructure do they need?
Donald Feinberg
 

 

Building Trust In Your Analytics: Data
Quality Trends and Best Practices
Changes in the types of data being
consumed and analytic applications being
deployed are driving new and significant
data quality challenges. While use and
capability of technology is evolving, you
must also engage the proper people,
develop the required skills, and establish
specific roles to achieving substantial
progress in data quality improvement.
•	 How are data quality issues changing
with the evolution of analytics?
•	 What key data quality practices must
organizations adopt?
•	 Where do data quality tools add value
and how will the market evolve?

Achieving Enterprise Metadata
Management: Key To Making EIM
Work
Metadata provides the answers to the
“who, what, where, when, why and how”
questions about master data to promote
understanding, consistency, compliance,
sharing, and use. Here we explore the
world of metadata and possible strategies
for enabling EIM, data warehousing and BI.
•	 What is enterprise metadata
management and how does it support
DW?
•	 How does enterprise metadata
management enable an Information
Capabilities Framework?
•	 What are the types of metadata sources
and strategies?
Michael Blechar
 

 

DBMS Architecture for Data
Warehousing: Future Choices
DW infrastructure is anything but dull.
Gartner sees clients re-architecting server
infrastructure from a Unix legacy to Linux
X86 or Windows as an option. They
then focus on sizing DBMS workloads
and assessing the HA requirement.
Increasingly, client are also reviewing
virtualization for DBMS, not just for
consolidation but also portability.
•	 What are the best practices for
deploying ERP and DW infrastructure?
•	 How to modernize DBMS platforms for
data warehousing?
•	 How does virtualization affect data
warehouses?
Donald Feinberg
 

 

Tutorial: Basics of Data
Warehouse and Data Integration
for Business Intelligence
Roxane Edjlali

Ted Friedman
 

Tactical 

Strategic 

Visit gartner.com/eu/bi or call +44 20 8879 2430

Visionary 

Business 

Technology 

Big Data

9
Track B
Organization and Strategy
To The Point: Governance for BI and
Analytics: A Balanced Approach
Governance of BI and analytics is an
issue frequently cited by European firms.
While having the necessary safeguards
to monitor proper usage is a necessity,
allowing enough freedom not to stifle
the growth of analytics is critical to its
succesful usage and value. This session
will help you strike a balance between
freedom and control.
•	 What are the common approaches to
governance?
•	 What issues are most prevalent in
Europe?
•	 How do you strike the right balance of
governance?

•	 What is causing the rift between
marketing and the BI organization?
•	 How does the marketing organization
survive on their own?
•	 How can you create a win-win for both
BI and marketing organizations?
Bill Gassman
 

Use Your Information Yield Curve to
Align Strategy with Business Value
Your organization makes investments
that never seem to build on each other,
and your business partners remain
sceptical about the next, “new”, thing. This
session introduces a new way in which
to explain the value of information. We
will demonstrate how your Information
innovation yield curve behaves, and how
to create better business outcomes.
•	 What is an information yield curve?
•	 How does your own information yield
curve relate to how you manage
information?
•	 What changes can you make in your
IM investments to improve business
outcomes?

James Richardson
 

 

To The Point: How to Communicate a
BI Strategy to a Business Audience
This presentation describes a simple
technique to simply communicate
a business intelligence strategy to a
business audience.
•	 What is the business objective of the BI
program?
•	 Who in the organization will lead the BI
program?
•	 How will various technologies and
analytical capabilities be leveraged to
accomplish this objective?

Andrew White
 

Kurt Schlegel
 

 

To The Point: The Struggle Between
BI Organizations and Marketing: How
Can Both Win?
Why do marketing and BI organizations
not work more closely together? Can datadriven marketing organizations survive
on their own, sourcing solutions from the
cloud? Some, maybe, but not the best
ones. Attend this session to learn how
leading organizations build partnerships to
better analyze, predict and act.

10

Advanced 

 

 

To The Point: BICC 2.0: Instilling
New Competencies to Advance your
Analytic Initiatives
As business analytics programs expand to
encompass more people, more data, and
more use cases, new competencies are
needed to support, enable, and extend the
reach of analytics. Hear how the Business
Intelligence Competency Center (BICC)
model is adjusting to accomodate these
changes, and what the future of BICCs will
look like.
•	 What limitations exist in today’s model?
•	 What new competencies need to be
fostered?
•	 What will new organizations look like?
John Hagerty
 

Foundational 

 

Tactical 

 

Strategic 

Visionary 

Solution Architecture: Platform,
Process and People to Analyze,
Predict and Act
Companies trying to evolve from BI to
advanced business analytics will fail
to meet objectives if they invest in a
platform, without defining the right solution
architecture. The session with help you
understand what new platform capabilities
are available, to understand how people
and processes will need to evolve, and
to apply the Gartner Business Analytics
Framework.
•	 What new platform capabilities are
available to analyze, predict and act?
•	 Who are the new stakeholders and what
roles will they play?
•	 How will processes need to evolve to
support business analytics?
Joao Tapadinhas
 

 

 

Big Data and Analytics
Strategy Essentials
Most enterprises now have intentions
to embark on a big data-related
initiatives, or are doing so already,
yet almost no organizations have an
articulated approach for doing so.
Big data initiatives are unique, not
only in technology-related ways. This
session will lay out over a dozen IT
and business essentials of a big data
strategy.
•	 How to ensure you are technically
prepared for handling big data.
•	 What should the business be doing
to plan for leveraging big data?
•	 What are organizational
considerations for a big data
strategy?
Douglas Laney
 

 

Tutorial: Introduction to
Business Intelligence
James Richardson

Business 

Technology 

Big Data

Gartner Business Intelligence  Analytics Summit 2013
Track C
Performance Management
To The Point: Financial Analytics: How
to Make the Finance Team Your New
Best Friend
Finance users (like those in other domains)
are demanding more analytics, and are
increasingly likely to purchase these from
their business application vendor without
reference to IT. This session will explore
the different types of analytics used by
Finance, and how IT can make these part
of a broader BI strategy.
•	 What types of analytics are used by the
finance function?
•	 What is the relationship between
financial analytics and ERP?
•	 How can IT balance the needs of finance
users with a coherent BI strategy?
Nigel Rayner
 

 

 

To The Point: The Elusive Quest for
Effective Management Reporting
The tangled mess that is today’s
management reporting is costly, inefficient,
and for many ineffective. A long-term
design is needed to address all business
constituents — not just finance executives
— and make management reporting
an integral part of an active decision
framework, rather than a passive monthly
process.
•	 What are the challenges that many face?
•	 Will old habits die hard?
•	 How far should you move toward
operations?
John Hagerty
 
To The Point: What Every BI
Practitioner Needs to Know
About Analytics and Performance
Management
Business analytics is the umbrella
term supporting business intelligence,
performance management and analytics.
If you have come from a BI background or
OLAP, Query and Reporting and ETL, then
there is a whole new world of packaged
solutions and applications awaiting your
investigation.

•	 Are we on the same page?
•	 Are we using the same tools?
•	 Are we going in the same direction?
Neil Chandler
 

 

Customer Analytics: Advanced
Analytics for Deeper Insight
Customer analytics is one of the most
common areas for the adoption of new
analytic techniques. This session will
describe the most important advanced
analytical techniques that organizations are
deploying for success across the sales,
marketing, and customer service functions
as well as some of the organizational
considerations for success.
•	 What is the impact of analytics on
customer experience?
•	 What is the business benefit of different
types of customer analysis?
•	 What are best practices for
organizational adoption of customer
analysis?
Gareth Herschel
 
To The Point: Tackling BI Platform
Ownership Cost
Most organizations shortsightedly focus
on license costs alone when evaluating
and comparing costs among vendors.
Moreover, a cost assessment alone
without a corresponding understanding of
potential benefits will result in misguided
vendor selection decisions.
•	 What are the key components of BI
platform ownership costs and drivers
•	 How do vendors and vendor types
compare?
•	 What are strategies for minimizing cost
and maximizing benefits?
Rita Sallam
 

 

Visit gartner.com/eu/bi or call +44 20 8879 2430

Integrating Risk and Performance
Management via Leading Indicators
Good risk management informs better
business decisions. Improperly managed
risk can lead to business failures and poor
business performance. To address this,
enterprises need to integrate leading risk
indicators (LRI), with leading performance
indicators (LPIs) to gain insight on the
activities and events that affect desired
business outcomes.
•	 Why is managing operational risk still
important to CEOs?
•	 How can we make risk management
everyone’s responsibility?
•	 What is the process for integrating LRIs
with LPIs?
Michael Smith
 

 

Apply Pace-Layered Application
Strategy to CPM and Financial
Analytics
Business, technological and product
change demands efforts focused on
efficiency for systems of record, and
competitive advantage for systems of
differentiation and innovation. The PaceLayered Application Strategy provides a
sound framework which addresses both
CPM financial processes and performance
management efforts.
•	 How should you map CPM and financial
analytics to the Gartner Pace-Layer
methodology?
•	 How can you leverage CPM investments
for higher pace layer value?
•	 How can you engage executives to
improve CPM?
Christopher Iervolino
 

 

Tutorial: What is the Value of Analytics?
Neil Chandler

11
Track D
Analytic Trends and Futures
To The Point: You Can’t Change
the Past: Why You Need Predictive
Analytics
The vast majority of BI deployments get
stuck in the reporting stone age. While
reporting will always be there, the real
reason for BI is to make the future better
by leveraging predictive models. This
session shows how to get value from BI
by supporting decision making through
predictive analytics.
•	 What is predictive analytics?
•	 How does predictive analytics fit into the
BI portfolio?
•	 What are scenarios of users predicting
the future?
Andreas Bitterer
 

 

To The Point: BI and Analytics Market
Trends — 2020 Vision
Upon a rich foundation of fact-based
market research, this presentation provides
a market model, laying out the triggers
towards analytics everywhere, on all
souces, at the point of decision. Until 2020,
the scope, use-cases, buying centres,
delivery models, and vendor landscape will
look radically different.
•	 What will be the market movers for BI
and analytics to reach pervasive usage?
•	 Which vendors are well-positioned to
lead and win in the market?
•	 When will hyped technology triggers
reach market maturity?
Dan Sommer
 
To The Point: How “Mobile” is
Expanding Business Analytics’
Boundaries
Mobile BI tools are leveraging new and
enhanced hardware capabilities provided
by tablets and smartphones to augment
business analytics. Understand how BI
users’ expectations change once they
become mobile. Learn what can be
achieved, where and how it can be applied
and who can benefit from it.
•	 Which are the new mobile BI
capabilities?
•	 What changes in a “mobile ready”
business analytics initiative?

12

•	 What impact will it have in organizations?
Joao Tapadinhas
 
How Next-Generation Analytics Will
Revolutionize Business Decision
Making
Many BI projects focus too much on
providing information and not enough on
improving the way in which decisions are
made. At the same time, many executives
refuse to exploit technology for decision
making. This is set to change in the next
five years as new developments in business
analytics automate and improve the way
business decisions are made.
•	 What are the flaws in the way business
decisions are made?
•	 How is technology evolving to support
better decision making?
•	 How will business practices and decision
making processes change?
Nigel Rayner
 
Seeing is Understanding — The Rise of
Visualization in BI and Analytics
Interactive visualization applies users’
innate visual ability to aid identification and
understanding (of patterns, for example) in
a much more effective way than tabulated
figures ever can. This session outlines how
this technology is best used and how to
add it to your portfolio both for dashboards
and ad hoc analysis. Why not see for
yourself?
•	 What defines interactive visualization?
•	 How do the two main visually driven
uses cases in BI, for dashboards and
analytics, differ?
•	 How do you apply the tenets of good
dashboard design?
James Richardson
 
To The Point: The Missing Link in BI:
Location Analytics
Nearly all BI initiatives are missing the
important data component of “location”,
although virtually all of the managed entities
in the BI environment are possessing a
location (e.g. customer, supplier, store,
vehicle, device). This session will highlight

the relevance of geography as a missing
puzzle piece for business intelligence.
•	 What is location analytics?
•	 What technologies are required to
leverage location information?
•	 What use cases exist for location
intelligence?
Andreas Bitterer
 

 

Deriving Value from Content
and Social Analytics:
The “Variety’ in Big Data
Most associate the big data opportunity
with large volumes only. However,
companies will derive new sources
of value from finding insights from
combining content AND structured
data to build new analytic applications
that optimize customer interactions,
productivity, innovation and growth.
•	 What is possible when finding new
insights in diverse data?
•	 What are key technology and tools
considerations?
•	 What are new organizational
challenges and how to overcome?
Rita Sallam
 

 

Making Real-Time Analytics Real
Real-time operational intelligence is not just
visual data discovery, using spreadsheets
or refreshing BI reports every few seconds
or minutes. It is a unique discipline with
particular goals, users, technologies and
data. This session explores descriptive
event management, prescriptive
decision management and process flow
management.
•	 What is the real-time role of BI, data
discovery and predictive analytics?
•	 How should you use rule engines,
workflow, BAM and related technologies?
•	 Where will the observe-orient-decide-act
loop apply?
Roy Schulte
 

 

Tutorial: How to Deploy Mobile BI
Joao Tapadinhas

Gartner Business Intelligence  Analytics Summit 2013
Maximize Your Summit Experience
End User Case Study Sessions
Hear real hands-on “this is how we made it happen”
insight, from international organizations whose senior
executives are working on the best and most successful
Business Intelligence initiatives in Europe. The latest case
study information will be added to the agenda as it is
confirmed at gartner.com/eu/bi

Powerful tools to navigate manage
and decide
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Access and manage your conference agenda, when
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Agenda Builder:
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Use it to create and customize your very own conference
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Visit gartner.com/eu/bi or call +44 20 8879 2430

13
Solution Showcase
Develop a shortlist of technology providers who can meet your particular
needs. We offer you exclusive access to some of the world’s leading
technology and service solution providers in a variety of settings.
Premier Sponsors

Sponsorship
Opportunities
For further information about
sponsoring this event:

Accenture Analytics delivers insight-driven outcomes
at scale to help organizations improve performance.
Our extensive capabilities range from accessing and
reporting on data to advanced mathematical modeling,
forecasting and sophisticated statistical analysis. We
draw on over 12,000 professionals with deep functional,
business process and technical experience to develop
innovative consulting and outsourcing services for our
clients in the health, public service and private sectors.
For more information about Accenture Analytics, visit
www.accenture.com/analytics.

HP is the world’s largest provider of information
technology infrastructure, software, services and
solutions to individuals and organizations of all sizes. We
bring the advantages of our scale, the breadth and depth
of our portfolio, our innovation, and our competitiveness
to our customers in almost every country throughout
the world. HP combines products and technologies in
a holistic way to help customers turn challenges into
opportunities that build their competitive advantage.

+44 1784 267456
european.exhibits@gartner.com

www.hp.com

www.accenture.com/analytics

QlikTech is a leader in Business Discovery—user-driven
Business Intelligence. Its QlikView Business Discovery
solution bridges the gap between traditional BI and
inadequate spreadsheet applications. The in-memory
associative search technology QlikTech pioneered
created the self-service BI category, allowing users to
explore information freely rather than being confined to
a predefined path of questions. Appropriate from SMB
to the largest global enterprise, QlikView’s self-service
analysis can be deployed with data governance in
days or weeks.

Teradata is the world’s largest company focused
on analytic data solutions through integrated data
warehousing, big data analytics, and business
applications. Only Teradata gives organizations the
advantage to transform data across the organization
into actionable insights empowering leaders to
think boldly and act decisively for the best decisions
possible. Visit teradata.com.
www.teradata.com

TIBCO Software (NASDAQ: TIBX) provides companies
the two-second advantageTM, the ability to capture the
right information at the right time. Distinguished by its
speed to insight and adaptability to business challenges,
Spotfire reveals unseen threats and opportunities, creating
significant value.TIBCO Spotfire® is the company’s inmemory analytics software for next generation business
intelligence. More than 4,000 customers worldwide rely on
TIBCO to manage information, decisions, processes and
applications in real time.
http://spotfire.tibco.com/

www.qlikview.com

Platinum Sponsors

Actian develops Vectorwise, the fastest and most
cost-effective analytical database that delivers recordbreaking performance to enable real time decisions
and actions. Unlike other solutions that are expensive
and complex, Vectorwise is fast to deploy, affordable,
and powerful enough to deliver ultra-high performance
on multi terabyte datasets.
www.actian.com/vectorwise

Information Builders helps organizations transform
data into business value. Our software solutions for
business intelligence and analytics, integration, and
data integrity empower people to make smarter
decisions, strengthen customer relationships, and
drive growth. Our dedication to customer success is
unmatched in the industry. Visit informationbuilders.
com and follow @infobldrs on Twitter.

NeutrinoBI is a new data discovery tool designed from
the outset to deliver the breakthrough in self-service
business intelligence that you’ve been waiting for. 
Providing the first ever freeform search on structured
data, NeutrinoBI delivers rapid answers to ad-hoc
business questions, accelerating decision making for
agile businesses looking to develop a competitive-edge.
www.neutrinobi.com

www.informationbuilders.com

Silver Sponsors

BOARD International is a leading provider of BI
and Performance Management solutions, enabling
2700+ companies to unify planning and data-analysis
processes in a single platform.

Every Angle makes Business Analytics made easy for
SAP. We deliver a solution that provides self-service
Business Intelligence and cross-process agility to
companies running SAP.

Software vendor focused on Advanced Analytic
Applications designed for specific industry and
business process to make Predictive Analytics
available to any organization and any user.

www.board.com

www.everyangle.com

www.i4canalytics.com

Kognitio (www.kognitio.com)  is driving the
convergence of Big Data Analytics and Cloud
Computing, with a mature and proven in-memory
analytical platform built from the ground up.

LogiXML provides the fastest, easiest and most
cost effective way to deliver business analytics,
dashboards, and reports, as well as to embed them
into existing applications.

www.kognitio.com

www.logixml.com

Roambi products are designed for on-the-go
professionals who need to stay connected to
important, up-to-the- minute information in order to
make smart, well-informed decisions when they are
away from their desks.
www.roambi.com

14

Gartner Business Intelligence  Analytics Summit 2013
Registration
Events on demand

3 easy ways to register

Pricing

Missed a Session?
Didn’t have a chance to attend a
key session? Have no fear. As part
of your paid Summit registration,
Gartner Events On Demand
streams event presentations, free
for one year and provides:

Web: gartner.com/eu/bi

Early Bird Price: €1,950 + UK VAT
(offer ends 7 December 2012)

•	A vast events library of in-depth
analyst and vendor streaming
content

Email:
emea.registration@gartner.com
Phone: +44 20 8879 2430
Gartner clients
A Gartner ticket covers both days of the
Summit. Contact your Account Manager
or e-mail emea.events@gartner.com to
register using a ticket.

•	Powerful searching to help
you find relevant conference
presentations
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connected device web availability
After the event wraps up, visit
www.gartnereventsondemand.
com to access the sessions you
missed or would like to revisit.

Tagetik is 100% dedicated to simplifying and
streamlining business processes for the Office of
Finance. Tagetik 4.0 is the solution for companies that
seek a superior level of financial expertise in a single
unified solution for planning, forecasting, consolidation,
close, reporting, profitability management, disclosure,
governance, risk compliance, and analysis.

The Team Attendance
Effect: Leverage more
value across your
organization
Knowledge is the capacity for effective
action. But just imagine the impact on
your organization when knowledge
multiples. Common vision, faster
responses, smarter decisions. That’s the
Gartner Team Attendance effect. You’ll
realize it in full when your staff members
attend a Gartner event. As a group, they
can maximize learning by participating
in all the Summit sessions. Plus, they’ll
leverage the expertise of a Gartner
analyst at a private group meeting. Up
for discussion: your team’s strategic
initiatives and key projects.

Standard Price: 2012 price
before 31 December: €2,250 + UK VAT
2013 price thereafter: €2,325 + UK VAT
Public Sector Price: 2012 price
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2013 price thereafter: €1,800 + UK VAT
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Complimentary Registrations
• 1 complimentary registration reward
with 3 paid registrations
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with 5 paid registrations
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paid registrations

www.tagetik.com

Media Partners

iQ4bis Software makes it EASY to integrate Data from
all your Data Sources and to implement an end 2 end
Analytics, Reporting and Planning Solution.
www.iq4bis.eu

Jedox is a german headquarted supplier of Business
Intelligence and Corporate Performance Management
solutions operating across the globe directly and with
certified partners.

MANAGEMENT
MANAGEMENT
A

www.jedox.com

MicroStrategy is a leading global provider of enterprise
software platforms for business intelligence (BI), mobile
intelligence, and social intelligence applications.
www.microstrategy.com

Tableau Software helps people see and understand
data. Used by over 65,000 people worldwide, our
software delivers fast analytics, visualization and rapidfire business intelligence.
www.tableausoftware.com

Visit gartner.com/eu/bi or call +44 20 8879 2430

15
Return address
Gartner, PO Box 754, North Shields
NE29 1EJ, United Kingdom

Gartner Business Intelligence
 Analytics Summit 2013
5 – 7 February 2013
Palau de Congressos de Catalunya,
Barcelona, Spain
gartner.com/eu/bi
© 2012 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, e-mail info@gartner.com or visit gartner.com.

What’s new for 2013
Breakthrough thinking on future facing BI:

Brand new content on:

•	 Predictive Analytics

•	 Nexus of Forces: Understand how macro trends, including cloud,    	
social, mobile, and information, will impact your organization.

•	 Mobile BI

•	 Big Data: we will de-hype the term and explain how it impacts
existing approaches and how to begin working with it.

•	 Automated Decision Making
•	 Location Intelligence

•	 Performance Management: a track designed to have relevance
for finance professionals and the IT teams working with them.

•	 Content and Social Analytics
•	Visualization

•	 Organizational Factors: Breakthrough thinking on engaging with
the business to ensure BI and analytics are of maximum value.

•	 Real Time Analytics

•	 Cost of Ownership: Gartner’s new work on BI Total Cost of
Ownership will be shared at the event for the first time.

Two Gartner Summits in one week
Gartner is holding the BI Summit back to back with the Master Data Management Summit in Barcelona.
Gartner Master Data Management Summit — Optimal Business Outcomes through Trusted Master Data	
7 – 8 February 2013
•	This is your opportunity to take
advantage of the unique learning and
networking opportunities by attending
both events.

•	Each Summit is a thought leadership
showcase of best practise and
renowned Gartner expertise.

•	Joint Price: €3,600 represents a
saving of 20% off the original price
before 31 December 2012.

3 EASY WAYS TO REGISTER
Web: gartner.com/eu/bi

Email: emea.registration@gartner.com

Phone: +44 20 8879 2430

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Gartner forum

  • 1. Gartner Business Intelligence & Analytics Summit 2013 5 – 7 February 2013 Palau de Congressos de Catalunya, Barcelona, Spain gartner.com/eu/bi Hot Topics • The Future Of Business Intelligence • Integrating Analytics and Bi • Predictive Analysis • Mobile Bi • Big Data and Big Data Analytics Early-bird savings  Register by 7 December 2012 and save €300
  • 2. Analyze. Predict. Act. Table of Contents 2 Event Introduction 3 Why Attend 4 Tracks and Plenaries 5 Plenaries and Interactive Sessions 6 Agenda at a Glance 8 Meet the Analysts 9 Tracks A, B, C and D: Sessions 13 Maximize Your Summit Experience 14 Solution Showcase 15 Analyze. With the rise of business analytics BI turns towards the future. Organizations need to move forward, beyond the descriptive reporting of quantitative data, towards the use of technologies and approaches that are predictive and prescriptive — guiding and driving business decision making, using a richer pallet of different types of data. But to make this leap forward requires changed engagement models, skills, roles and even cultural shifts. Predict. A future facing outlook means increased complexity and a broader range of options. New technologies and issues abound: big data; data science; the logical data warehouse; visualization; real-time intelligence; machine driven decision making; text analytics; the flood of sensor data; social network analytics; analytics in the Cloud; predictive modeling. Navigating a path through the hype in order to make best use of limited resources is critical to success and future competitiveness. Act. With business intelligence, analytics and performance management organizations can have a powerful set of intertwined technologies and practices to monitor and understand activities, align around goals, and act on data to make better decisions. Attend Gartner’s 2013 summit to get the information you need to fast forward with BI and analytics, and discover how to build a strategy, architecture and team that delivers value now and in the future. How to Register 16 What’s New For 2013 James Richardson Research Director, Gartner 2 Juliane Jung Director, Program Management, Gartner Events Gartner Business Intelligence Analytics Summit 2013
  • 3. Europe’s most important annual gathering of the BI and analytics community. Why Attend • Review the key trends and future direction of BI, performance management and analytics to shape your roadmap • Prepare for how the Nexus of Forces, cloud, mobile, social and information, will impact BI and analytics. • Learn how to advance the user experience of and engagement in your BI initiatives and so drive adoption and ROI Who should attend? • Architects • Business Analysts • Business Analytics Consultant • Business Intelligence Director • CFO, CIO • Data Modeler • Get advice on getting started with analytics, MDM and mobile BI initiatives to increase the likelihood of success • Database Administrator • Establish the foundational knowledge for BI initiatives as a baseline for delivering business value • Finance Executives and Analysts • Innovate with new technologies and approaches like in-memory computing and big data • Understand what drives BI cost of ownership and how to manage that cost • Use frameworks, tools, process, and governance to drive success (and avoid failure) with BI • Hear Gartner’s objective, unvarnished view of vendors and their products to assist in your strategic choices • Finance Director • Financial Planning and Analysis Managers • Investors and Researchers interested in BI Trends • IT Director • Procurement Managers • Project Managers • Report Designers • Systems Analyst • Network and share best practices with your peers Visit gartner.com/eu/bi or call +44 20 8879 2430 3
  • 4. TrACKS and Plenaries A Plenaries Data and Information Management Getting the data and information right is key to delivering BI and analytics. This track for technologists looks in detail at how to best use capabilities like data warehousing, BI platforms, data integration and data quality tools, to build the right foundation. B Gartner Opening Keynote: New Realities, New Appetites, New Approaches Organization and Strategy This track for BI leaders explores how non-technical factors, like having the right organization structure and strategy, are critical in bringing business users together with IT to drive greater adoption of BI. It also highlights best practices for justifying, establishing and managing a BI and analytics program. C Performance Management D V This track takes a business-centric view to help companies use BI, analytics and corporate performance management to improve operations, reduce inefficiencies, and enhance business performance. It has a particular focus on the needs of Finance teams, a key user and sponsor of BI and analytics in many organizations. 4 Introduced by: James Richardson Analytic Trends and Futures This track looks towards the future. It provides a vision into the market trends, emerging analytic technologies, new approaches and external factors impacting how organizations use information for business value. It will assist architects and strategists when considering their roadmaps and give business leaders a view of the ‘art of the possible’. Virtual track extending across BIA and MDM Summit: Big Data Once you get past the hype it’s evident that “big data” represents tremendous opportunity to those organizations that can unlock its business value. Analytics applied to big data assets of greater diversity and depth than previously possible promises to fuel innovation and transform industries. To deliver on this promise however “big data” demands increased information governance competency as the benefits cannot be realized unless efforts are anchored by clear understanding, quality and trust of the data. This virtual track will help business and IT leaders understand the concepts, benefits, technology impacts and challenges associated with the “big data” phenomenon across BI, analytics and MDM. Altered economic realities and business needs demand new information and analytical approaches. These new approaches must enable agility through the sharing and analysis of massive amounts of rich, novel information types. New use cases are arising that express an insatiable appetite for real-time and contextaware insights or that demand prediction and action, not just reporting and monitoring. These new demands challenge how enterprises govern and manage information, and will test their ability to best use these new insights, while exposing BI and analytics teams to dramatically different challenges and requirements. The key issues covered in this keynote presentation are: • Why and how is information, its use and analysis changing so dramatically? • What new challenges, trends and opportunities are emerging for BI and analytic leaders? • How can organizations adapt to and harness new solutions? Gartner Keynote: Information as Strategy: CEOs are Waking Up to It. Are You Ready? Symptoms of a major trend towards information-centric management thinking are everywhere. From the wall of noise about big data, to the chatter about the role of “data scientist”. We will look into what business leaders really expect, what they will do about it and how you can thrive on the changes ahead. • What’s real and what’s hype in the rise of informationcentric management thinking? • How are CEOs thinking about this trend? • What should BI professionals be doing to help their enterprises make real progress? Mark Raskino Guest Keynote: ID: The Quest for Identity in the 21st Century The human brain will adapt to whatever environment in which it is placed; the cyber world of the 21st Century constitutes a totally new type of environment; the brain could therefore be changing in parallel, in correspondingly totally new ways. In particular we need to devise new strategies for optimizing how we handle the increasing and unprecedented information load. We need first to establish a means for identifying salient facts from the extraneous; second, establish a conceptual framework within which this information can have wider significance, Gartner Business Intelligence Analytics Summit 2013
  • 5. Plenaries and Interactive Sessions ie be converted into deeper knowledge; thirdly agree on a means for sharing this conceptual framework so that it can serve as a collective base for effective communication. Baroness Susan Greenfield, Professor of Pharmacology, University of Oxford Practitioner Guest Keynote: Beyond Budgeting: Statoil’s Ambition to Action Model, a Management Approach for New Business Realities Statoil’s “Ambition to Action” model redefines performance using dynamic and relative targets, dynamic forecasting and resource allocation (and no traditional budgets). It moves the focus from calendar driven to event driven, to create a more self-regulating management model. How did the company arrive at this approach? This keynote explores Statoil’s experience and how “Beyond Budgeting” principles can be used to overcome the problems associated with traditional management approaches. • Why is traditional management in serious trouble? • What is Beyond Budgeting? • How has Statoil changed its management model? Bjarte Bogsnes, Vice President Performance Management Development at Statoil Meeting People Road Map: Networking with Ease This interactive plenary session will help you maximize your ability to connect, network and establish relationships in your career. Why does networking matter? Because it helps you solve problems, build your reputation and absorb best practice by tapping into informal networks. Is networking just for extraverts? Definitely not! This is a fast and dynamic session that will introduce you to a completely different approach to connecting with your peers and colleagues. Nisha Pillai, BBC World News Anchor Gartner Magic Quadrant Power Session: Data Warehousing; Data Integration; MDM Limited Availability — Book Early Roundtables and Workshops are restricted to a limited number of participants and some are available to end users only. Attendees will be accepted on a first-come, first-served basis. Reservations can be made through the online Agenda Builder tool. Roundtables Join us for a hosted peer group discussion with your end user peers, along with a Gartner analyst lending his or her expertise to assist you. These should not be missed! For more information including session descriptions please visit ab.gartner.com/bi • Experiences in Data Quality Improvement: What Works and What Doesn’t Ted Friedman • Getting Business and BI Team Collaboration for Real-Time Analytics Roy Schulte • Building Rapport Between Business Intelligence and Marketing Teams Bill Gassman • SAP HANA — Best Practices Donald Feinberg and Roxane Edjlali • Being More Productive with Predictive Analytics Gareth Herschel • What is a Data Scientist and Do We Need One? Svetlana Sicular • From “Satisficing” to Satisfying Business Requirements Svetlana Sicular • Real World Experiences of BI and Analytics in the Cloud John Hagerty • The Role of Data Discovery and the Data Warehouse Kurt Schlegel • New Kinds of Information and Their Use in Future Business Strategies Mark Raskino Workshops How to Deliver Self-Service BI Kurt Schlegel How to Build an Enterprise Metrics Framework Michael Smith Scoping and Implementing a CPM Project Christopher Iervolino Donald Feinberg, Ted Friedman and Andrew White Setting Your Customer Analytic Strategy Gareth Herschel Gartner Magic Quadrant Power Session: Data Quality; BI Platforms; CPM Suites Innovating with Big Data and Analytics: The Art of the Possible Douglas Laney Ted Friedman, John Hagerty and Christopher Iervolino Assessing Your BI Platform’s TCO Rita Sallam Visit gartner.com/eu/bi or call +44 20 8879 2430 5
  • 6. Agenda at a Glance Tuesday 5 February 07:30 – 20:00 Registration, Information and Refreshments 08:00 – 08:45 09:00 – 10:00 Tutorial: Basics of Data Warehouse Tutorial: Introduction to Business Tutorial: What is the Value of Analytics? Tutorial: How to Deploy Mobile BI and Data Integration for Business Intelligence Neil Chandler Joao Tapadinhas Intelligence  Roxane Edjlali James Richardson Welcome and Gartner Opening Keynote: New Realities, New Appetites, New Approaches.  Introduced by: James Richardson, Gartner 10:00 – 10:45 Panel Discussion: Key Trends in BI Analytics  Moderated by: Rob Geraghty, The Wow Factor 10:45 – 11:15 Refreshment Break in the Solution Showcase 11:15 – 12:15 Practicioner Guest Keynote: Beyond Budgeting: Statoil’s Ambition to Action Model, a Management Approach for New Business Realities  Bjarte Bogsnes 12:15 – 12:30 Meeting People Road Map: Networking with Ease  Nisha Pillai, BBC World News Anchor 12:30 – 14:00 Lunch in the Solution Showcase A Data and Information Management B Organization and Strategy C Performance Management D Analytic Trends and Futures 14:00 – 14:30 To The Point: How to Get Started With MDM Andrew White To The Point: Governance for BI and Analytics: A Balanced Approach James Richardson 14:45 – 15:15 Solution Provider Session Solution Provider Session 15:15 – 15:45 Refreshment Break in the Solution Showcase 15:45 – 16:15 16:30 – 17:00 To The Point: Big Data: Insight from the Trenches Svetlana Sicular Solution Provider Session 17:15 – 18:00 Gartner Magic Quadrant Power Session: Data Warehousing; Data Integration; MDM  Donald Feinberg, Ted Friedman and Andrew White 18:00 – 20:00 Networking Reception in the Solution Showcase To The Point: How to Communicate a BI Strategy to a Business Audience Kurt Schlegel Solution Provider Session To The Point: Financial Analytics: How to Make the Finance Team Your New Best Friend Nigel Rayner Solution Provider Session To The Point: You Can't Change the Past: Why You Need Predictive Analytics Andreas Bitterer Solution Provider Session To The Point: The Elusive Quest for Effective Management Reporting John Hagerty Solution Provider Session To The Point: BI and Analytics Market Trends — 2020 Vision Dan Sommer Solution Provider Session Wednesday 6 February 07:30 Registration, Information and Refreshments 08:45 – 09:15 To The Point: The Promise of InMemory Computing: It's Not Just About Speed Roxane Edjlali Solution Provider Session 09:30 – 10:30 End User Case Study 08:00 – 08:30 To The Point: The Struggle Between BI Organizations and Marketing: How Can Both Win? Bill Gassman Solution Provider Session To The Point: What Every BI Practitioner Needs to Know About Analytics and Performance Management Neil Chandler Solution Provider Session To The Point: How Mobile is Expanding Business Analytics' Boundaries Joao Tapadinhas Solution Provider Session Customer Analytics: Advanced Analytics for Deeper Insight Gareth Herschel How Next-Generation Analytics Will Revolutionize Business Decision Making  Nigel Rayner 10:30 – 11:00 Use Your Information Yield Curve to Align Strategy with Business Value Andrew White Refreshment Break in the Solution Showcase 11:00 – 11:45 Gartner Magic Quadrant Power Session: Data Quality; BI Platforms; CPM Suites  Ted Friedman, John Hagerty and Christopher Iervolino 12:00 – 12:30 Solution Provider Session 12:30 – 14:00 Lunch in the Solution Showcase 14:00 – 14:30 14:45 – 15:15 To The Point: MapReduce and Big Data Descend on the DW — What is All the Fuss About? Donald Feinberg End User Case Study 15:15 – 15:45 Refreshment Break in the Solution Showcase 15:45 – 16:45 17:00 – 18:00 Building Trust In Your Analytics: Data End User Case Study Integrating Risk and Performance Quality Trends and Best Practices Management via Leading Indicators Ted Friedman Michael Smith Gartner Keynote: Information as Strategy: CEOs are Waking Up to It. Are You Ready?  Mark Raskino 18:00 – 20:00 Catalan Meet and Mingle followed by Gala Dinner (By Invitation Only) Solution Provider Session Solution Provider Session Solution Provider Session To The Point: BICC 2.0: Instilling New Competencies to Advance your Analytic Initiatives John Hagerty End User Case Study To The Point: Tackling BI Platform Ownership Cost Rita Sallam To The Point: The Missing Link in BI: Location Analytics Andreas Bitterer End User Case Study End User Case Study Deriving Value from Content and Social Analytics: The Variety' in Big Data  Rita Sallam Thursday 7 February 07:30 Registration, Information and Refreshments Solution Architecture: Platform, Process and People to Analyze, Predict and Act  Joao Tapadinhas 08:00 – 08:45 09:00 – 10:00 10:00 – 10:30 10:30 – 11:30 12:00 – 13:00 13:00 6 Achieving Enterprise Metadata Management: Key To Making EIM Work Michael Blechar Refreshment Break in the Solution Showcase Apply Pace-Layered Application Strategy to CPM and Financial Analytics Christopher Iervolino End User Case Study Seeing is Understanding — The Rise of Visualization in BI and Analytics James Richardson Making Real-Time Analytics Real Roy Schulte DBMS Architecture for Data Big Data and Analytics Strategy End User Case Study Warehousing: Future Choices Essentials Donald Feinberg Douglas Laney Guest Keynote: ID: The Quest for Identity in the 21st Century  Baroness Susan Greenfield, Professor of Pharmacology, University of Oxford Summit Close Gartner Business Intelligence Analytics Summit 2013
  • 7. Agenda correct as of 16 October 2012 Agenda Guidance At the Summit, please refer to the agenda in the event guide provided, for the most up to date session and location information s, Statoil To help you navigate the summit agenda, we’ve identified track sessions that match your experience level and information needs. Specific categories include: Maturity Level Interactive Workshops Roundtables Roundtables 13:45 – 15:15 How to Deliver Self-Service BI Kurt Schlegel 13:45 – 14:45 Experiences in Data Quality Improvement: What Works and What Doesn't Ted Friedman 13:45 – 14:45 Getting Business and BI Team Collaboration for Real-Time Analytics Roy Schulte Foundational: If you are at the early stages of your initiative, or are a newcomer to this space, these sessions will give you the necessary understanding and first steps. Advanced: If you are an advanced practitioner, these sessions are designed to take your initiative, or understanding, to the next level. Focus Tactical: Sessions providing tactical information that can be used straight away, with a focus on “how to”, dos and don’ts, and best practices. Strategic: Sessions focusing on the strategic insight supporting the development and implementation of your action plan. 16:30 – 18:00 How to Build an Enterprise Metrics Framework  Michael Smith Visionary: Sessions focusing on emerging trends, concepts, or technologies that will help you with your future planning and decisions. Perspective Business: Sessions geared toward business leaders, or IT professionals who need to understand the challenges and opportunities from a business, organizational, or cultural perspective. 08:00 – 09:30 Scoping and Implementing a CPM Project Christopher Iervolino Building Rapport Between Business Intelligence and Marketing Teams Bill Gassman SAP HANA — Best Practices Donald Feinberg and Roxane Edjlali New for 2013! 11:00 – 12:30 Setting Your Customer Analytic Strategy  Gareth Herschel 13:45 – 15:15 Innovating with Big Data and Analytics: The Art of the Possible Douglas Laney Technology: Sessions that address technical concepts, details, and analysis. 13:45 – 14:45 Being More Productive with Predictive Analytics  Gareth Herschel 13:45 – 14:45 What is a Data Scientist and Do We Need One?  Svetlana Sicular From Satisficing to Satisfying Business Requirements Svetlana Sicular Real World Experiences of BI and Analytics in the Cloud John Hagerty Catalan Meet and Mingle, followed by invitation-only Barcelona Dinner: All delegates are invited to a Gartner-hosted reception at the end of Day 2 to network informally with your delegates and Gartner analysts. Please join us for drinks and light entertainment. Barcelona Dinner: Following on from the reception, there will be an exclusive, by invitation-only Dinner, hosted by the Sponsor community. 08:30 – 10:00 Assessing Your BI Platform’s TCO Rita Sallam Registration Times The Role of Data Discovery and the Data Warehouse Kurt Schlegel New Kinds of Information and Their Use in Future Business Strategies Mark Raskino Tuesday 5 February: Event Starts 07:30 – 20:00 Wednesday 6 February: 07:30 – 18:00 Thursday 7 February: Event Closes 13:00 Visit gartner.com/eu/bi or call +44 20 8879 2430 7
  • 8. MEET THE ANALYSTS Gartner analysts draw on the real-life challenges and solutions experienced by clients from 12,000 distinct organizations worldwide. Andreas Bitterer Research VP Business Intelligence Strategies; Data Integration; Data Quality; Location Intelligence; Mobile BI Michael Blechar VP Distinguished Analyst Metadata Management; Business and IT Modeling Tools and Collaboration; Information and Data Services; Solution Architecture Donald Feinberg VP Distinguished Analyst Database Management Systems; Data Warehousing; Database Appliances; In-Memory Technology and Big Data; SAP Lead Vendor Role John Hagerty VP Distinguished Analyst Business Intelligence; Analytics; BI Competency Centers; Business Analytic Services Douglas Laney Research VP Information Value and Governance; Big Data and Analytics Strategy; Information Management Maturity; Analytics Projects James Richardson Research Director Analytics; BI Platforms; Data Discovery; Visualization Roy Schulte VP Distinguished Analyst Real-Time Operational Intelligence; Business Activity Monitoring; Complex-Event Processing; Real-Time Dashboards; Analytics with BPM and Rule Engines Dan Sommer Principal Research Analyst BI Markets; Trends; Shares; Sizing; Forecast; Competitive Landscape 8 Neil Chandler Research Director Roxane Edjlali Research Director BI and Analytics; Strategy Management; Performance Management; Business Analytics Service Providers Ted Friedman VP Distinguished Analyst Data Integration; Data Quality; Information/Data Governance; Enterprise Information Management Gareth Herschel Research Director Data Warehouse; Logical Data Warehouse; In-Memory Computing; Big Data; Data Modeling Bill Gassman Research Director Digital Marketing Analytics and Optimization: Web, Mobile and Social Christopher Iervolino Research Director Customer Analytics and Metrics; Data Mining and Predictive Analytics; Real-Time Decisions; Speech and Text Analytics Mark Raskino VP and Gartner Fellow Corporate Performance Management; Business Intelligence; Analytics and Performance Management Nigel Rayner Research VP Chief Executive and Business Leader Attitudes to IT and the CIO; Chief Executive and Business Leader Use of Information in Business Strategy; Technology Related Business Innovation for Competitive Advantage Rita Sallam Research VP CPM; Performance Management and Financial Management Applications Kurt Schlegel Research VP Analytics; BI Platforms; Data Discovery; Content Analytics; Visualization Svetlana Sicular Research Director BI Strategy; Self Service-BI; Domain Specific Analytics Michael Smith VP Distinguished Analyst Big Data; Big Data Analytics ; Enterprise Information Management; Data Governance; Data Management Organization Joao Tapadinhas Research Director Integrating Risk and Performance Metrics to Drive Business Results; Choosing the Right Metrics for your Performance Management Program; Developing the Business Case for Performance Management Andrew White Research VP Business Intelligence and Analytics; Mobile BI Master Data Management; Information/Data Governance Gartner Business Intelligence Analytics Summit 2013
  • 9. Track A Data and Information Management To The Point: How to Get Started With MDM So you think your organization needs to adopt master data management (MDM), but you don’t know where to begin. The business case is not obvious for MDM, and no one is listening to your calls for help. How do you go about figuring out when and if your organization is ready for MDM? Start here. • Under what conditions is MDM most likely to appear? • How can you identify when and where MDM is for your organization? • How can you assess whether you and your team are ready to start MDM? Andrew White     To The Point: Big Data: Insight from the Trenches Gartner conducted field research of 22 end-user organizations across various industries to find out about their successes and failures with big data projects. You will learn about the current state of big data adoption, and Gartner recommendations on the realistic strategy for big data analytics initiatives. • What is the state of big data analytics adoption in the end-user organizations? • What are the typical issues faced by big data projects? • What are the key success factors of big data analytics? Svetlana Sicular   To The Point: The Promise of InMemory Computing: It’s Not Just About Speed DRAM is the new disk! Not only does inmemory computing (IMC) give a performance boost to analytics, but it also enables “unthinkable” applications, combining event processing, analysis and transactions. Leveraging IMC-disruptive innovation to improve efficiency and build defensible business advantage is an opportunity user organizations must not miss. Foundational  Advanced  • What is in-memory computing and how will it deliver business value? • How will IMC technologies evolve to challenge traditional data management? • How will user organizations take advantage of IMC? Roxane Edjlali   To The Point: MapReduce and Big Data Descend on the DW — What is All the Fuss About? Big data and its associated tools will change the infrastructure of the EDW and require managers to examine how they manage data in the future. One thing is for sure — you will be supporting organization-wide use of MapReduce to support big data initiatives. You need to understand how this will affect your organization and change your data warehouse. • What new tools will be used to support big data and why will they change the DW? • What do MapReduce and Hadoop do and what infrastructure do they need? Donald Feinberg     Building Trust In Your Analytics: Data Quality Trends and Best Practices Changes in the types of data being consumed and analytic applications being deployed are driving new and significant data quality challenges. While use and capability of technology is evolving, you must also engage the proper people, develop the required skills, and establish specific roles to achieving substantial progress in data quality improvement. • How are data quality issues changing with the evolution of analytics? • What key data quality practices must organizations adopt? • Where do data quality tools add value and how will the market evolve? Achieving Enterprise Metadata Management: Key To Making EIM Work Metadata provides the answers to the “who, what, where, when, why and how” questions about master data to promote understanding, consistency, compliance, sharing, and use. Here we explore the world of metadata and possible strategies for enabling EIM, data warehousing and BI. • What is enterprise metadata management and how does it support DW? • How does enterprise metadata management enable an Information Capabilities Framework? • What are the types of metadata sources and strategies? Michael Blechar     DBMS Architecture for Data Warehousing: Future Choices DW infrastructure is anything but dull. Gartner sees clients re-architecting server infrastructure from a Unix legacy to Linux X86 or Windows as an option. They then focus on sizing DBMS workloads and assessing the HA requirement. Increasingly, client are also reviewing virtualization for DBMS, not just for consolidation but also portability. • What are the best practices for deploying ERP and DW infrastructure? • How to modernize DBMS platforms for data warehousing? • How does virtualization affect data warehouses? Donald Feinberg     Tutorial: Basics of Data Warehouse and Data Integration for Business Intelligence Roxane Edjlali Ted Friedman   Tactical  Strategic  Visit gartner.com/eu/bi or call +44 20 8879 2430 Visionary  Business  Technology  Big Data 9
  • 10. Track B Organization and Strategy To The Point: Governance for BI and Analytics: A Balanced Approach Governance of BI and analytics is an issue frequently cited by European firms. While having the necessary safeguards to monitor proper usage is a necessity, allowing enough freedom not to stifle the growth of analytics is critical to its succesful usage and value. This session will help you strike a balance between freedom and control. • What are the common approaches to governance? • What issues are most prevalent in Europe? • How do you strike the right balance of governance? • What is causing the rift between marketing and the BI organization? • How does the marketing organization survive on their own? • How can you create a win-win for both BI and marketing organizations? Bill Gassman   Use Your Information Yield Curve to Align Strategy with Business Value Your organization makes investments that never seem to build on each other, and your business partners remain sceptical about the next, “new”, thing. This session introduces a new way in which to explain the value of information. We will demonstrate how your Information innovation yield curve behaves, and how to create better business outcomes. • What is an information yield curve? • How does your own information yield curve relate to how you manage information? • What changes can you make in your IM investments to improve business outcomes? James Richardson     To The Point: How to Communicate a BI Strategy to a Business Audience This presentation describes a simple technique to simply communicate a business intelligence strategy to a business audience. • What is the business objective of the BI program? • Who in the organization will lead the BI program? • How will various technologies and analytical capabilities be leveraged to accomplish this objective? Andrew White   Kurt Schlegel     To The Point: The Struggle Between BI Organizations and Marketing: How Can Both Win? Why do marketing and BI organizations not work more closely together? Can datadriven marketing organizations survive on their own, sourcing solutions from the cloud? Some, maybe, but not the best ones. Attend this session to learn how leading organizations build partnerships to better analyze, predict and act. 10 Advanced      To The Point: BICC 2.0: Instilling New Competencies to Advance your Analytic Initiatives As business analytics programs expand to encompass more people, more data, and more use cases, new competencies are needed to support, enable, and extend the reach of analytics. Hear how the Business Intelligence Competency Center (BICC) model is adjusting to accomodate these changes, and what the future of BICCs will look like. • What limitations exist in today’s model? • What new competencies need to be fostered? • What will new organizations look like? John Hagerty   Foundational    Tactical    Strategic  Visionary  Solution Architecture: Platform, Process and People to Analyze, Predict and Act Companies trying to evolve from BI to advanced business analytics will fail to meet objectives if they invest in a platform, without defining the right solution architecture. The session with help you understand what new platform capabilities are available, to understand how people and processes will need to evolve, and to apply the Gartner Business Analytics Framework. • What new platform capabilities are available to analyze, predict and act? • Who are the new stakeholders and what roles will they play? • How will processes need to evolve to support business analytics? Joao Tapadinhas       Big Data and Analytics Strategy Essentials Most enterprises now have intentions to embark on a big data-related initiatives, or are doing so already, yet almost no organizations have an articulated approach for doing so. Big data initiatives are unique, not only in technology-related ways. This session will lay out over a dozen IT and business essentials of a big data strategy. • How to ensure you are technically prepared for handling big data. • What should the business be doing to plan for leveraging big data? • What are organizational considerations for a big data strategy? Douglas Laney     Tutorial: Introduction to Business Intelligence James Richardson Business  Technology  Big Data Gartner Business Intelligence Analytics Summit 2013
  • 11. Track C Performance Management To The Point: Financial Analytics: How to Make the Finance Team Your New Best Friend Finance users (like those in other domains) are demanding more analytics, and are increasingly likely to purchase these from their business application vendor without reference to IT. This session will explore the different types of analytics used by Finance, and how IT can make these part of a broader BI strategy. • What types of analytics are used by the finance function? • What is the relationship between financial analytics and ERP? • How can IT balance the needs of finance users with a coherent BI strategy? Nigel Rayner       To The Point: The Elusive Quest for Effective Management Reporting The tangled mess that is today’s management reporting is costly, inefficient, and for many ineffective. A long-term design is needed to address all business constituents — not just finance executives — and make management reporting an integral part of an active decision framework, rather than a passive monthly process. • What are the challenges that many face? • Will old habits die hard? • How far should you move toward operations? John Hagerty   To The Point: What Every BI Practitioner Needs to Know About Analytics and Performance Management Business analytics is the umbrella term supporting business intelligence, performance management and analytics. If you have come from a BI background or OLAP, Query and Reporting and ETL, then there is a whole new world of packaged solutions and applications awaiting your investigation. • Are we on the same page? • Are we using the same tools? • Are we going in the same direction? Neil Chandler     Customer Analytics: Advanced Analytics for Deeper Insight Customer analytics is one of the most common areas for the adoption of new analytic techniques. This session will describe the most important advanced analytical techniques that organizations are deploying for success across the sales, marketing, and customer service functions as well as some of the organizational considerations for success. • What is the impact of analytics on customer experience? • What is the business benefit of different types of customer analysis? • What are best practices for organizational adoption of customer analysis? Gareth Herschel   To The Point: Tackling BI Platform Ownership Cost Most organizations shortsightedly focus on license costs alone when evaluating and comparing costs among vendors. Moreover, a cost assessment alone without a corresponding understanding of potential benefits will result in misguided vendor selection decisions. • What are the key components of BI platform ownership costs and drivers • How do vendors and vendor types compare? • What are strategies for minimizing cost and maximizing benefits? Rita Sallam     Visit gartner.com/eu/bi or call +44 20 8879 2430 Integrating Risk and Performance Management via Leading Indicators Good risk management informs better business decisions. Improperly managed risk can lead to business failures and poor business performance. To address this, enterprises need to integrate leading risk indicators (LRI), with leading performance indicators (LPIs) to gain insight on the activities and events that affect desired business outcomes. • Why is managing operational risk still important to CEOs? • How can we make risk management everyone’s responsibility? • What is the process for integrating LRIs with LPIs? Michael Smith     Apply Pace-Layered Application Strategy to CPM and Financial Analytics Business, technological and product change demands efforts focused on efficiency for systems of record, and competitive advantage for systems of differentiation and innovation. The PaceLayered Application Strategy provides a sound framework which addresses both CPM financial processes and performance management efforts. • How should you map CPM and financial analytics to the Gartner Pace-Layer methodology? • How can you leverage CPM investments for higher pace layer value? • How can you engage executives to improve CPM? Christopher Iervolino     Tutorial: What is the Value of Analytics? Neil Chandler 11
  • 12. Track D Analytic Trends and Futures To The Point: You Can’t Change the Past: Why You Need Predictive Analytics The vast majority of BI deployments get stuck in the reporting stone age. While reporting will always be there, the real reason for BI is to make the future better by leveraging predictive models. This session shows how to get value from BI by supporting decision making through predictive analytics. • What is predictive analytics? • How does predictive analytics fit into the BI portfolio? • What are scenarios of users predicting the future? Andreas Bitterer     To The Point: BI and Analytics Market Trends — 2020 Vision Upon a rich foundation of fact-based market research, this presentation provides a market model, laying out the triggers towards analytics everywhere, on all souces, at the point of decision. Until 2020, the scope, use-cases, buying centres, delivery models, and vendor landscape will look radically different. • What will be the market movers for BI and analytics to reach pervasive usage? • Which vendors are well-positioned to lead and win in the market? • When will hyped technology triggers reach market maturity? Dan Sommer   To The Point: How “Mobile” is Expanding Business Analytics’ Boundaries Mobile BI tools are leveraging new and enhanced hardware capabilities provided by tablets and smartphones to augment business analytics. Understand how BI users’ expectations change once they become mobile. Learn what can be achieved, where and how it can be applied and who can benefit from it. • Which are the new mobile BI capabilities? • What changes in a “mobile ready” business analytics initiative? 12 • What impact will it have in organizations? Joao Tapadinhas   How Next-Generation Analytics Will Revolutionize Business Decision Making Many BI projects focus too much on providing information and not enough on improving the way in which decisions are made. At the same time, many executives refuse to exploit technology for decision making. This is set to change in the next five years as new developments in business analytics automate and improve the way business decisions are made. • What are the flaws in the way business decisions are made? • How is technology evolving to support better decision making? • How will business practices and decision making processes change? Nigel Rayner   Seeing is Understanding — The Rise of Visualization in BI and Analytics Interactive visualization applies users’ innate visual ability to aid identification and understanding (of patterns, for example) in a much more effective way than tabulated figures ever can. This session outlines how this technology is best used and how to add it to your portfolio both for dashboards and ad hoc analysis. Why not see for yourself? • What defines interactive visualization? • How do the two main visually driven uses cases in BI, for dashboards and analytics, differ? • How do you apply the tenets of good dashboard design? James Richardson   To The Point: The Missing Link in BI: Location Analytics Nearly all BI initiatives are missing the important data component of “location”, although virtually all of the managed entities in the BI environment are possessing a location (e.g. customer, supplier, store, vehicle, device). This session will highlight the relevance of geography as a missing puzzle piece for business intelligence. • What is location analytics? • What technologies are required to leverage location information? • What use cases exist for location intelligence? Andreas Bitterer     Deriving Value from Content and Social Analytics: The “Variety’ in Big Data Most associate the big data opportunity with large volumes only. However, companies will derive new sources of value from finding insights from combining content AND structured data to build new analytic applications that optimize customer interactions, productivity, innovation and growth. • What is possible when finding new insights in diverse data? • What are key technology and tools considerations? • What are new organizational challenges and how to overcome? Rita Sallam     Making Real-Time Analytics Real Real-time operational intelligence is not just visual data discovery, using spreadsheets or refreshing BI reports every few seconds or minutes. It is a unique discipline with particular goals, users, technologies and data. This session explores descriptive event management, prescriptive decision management and process flow management. • What is the real-time role of BI, data discovery and predictive analytics? • How should you use rule engines, workflow, BAM and related technologies? • Where will the observe-orient-decide-act loop apply? Roy Schulte     Tutorial: How to Deploy Mobile BI Joao Tapadinhas Gartner Business Intelligence Analytics Summit 2013
  • 13. Maximize Your Summit Experience End User Case Study Sessions Hear real hands-on “this is how we made it happen” insight, from international organizations whose senior executives are working on the best and most successful Business Intelligence initiatives in Europe. The latest case study information will be added to the agenda as it is confirmed at gartner.com/eu/bi Powerful tools to navigate manage and decide To get the most out of your Summit experience, we’ve created a range of tools to help you manage your goals and objectives of attending. Access and manage your conference agenda, when and where you need to — Agenda Builder Gartner Events Navigator Mobile App Agenda Builder: Customize Manage Your Conference Experience Schedule private One-on-One meetings with a Gartner analyst • Register for Analyst/User Roundtables and Workshops • Get the latest Exhibitor information, including sponsor sessions and arranging face-to-face meetings • Network with attending peers from other organizations and exhibitors Time is a critical resource. And managing it well throughout the event makes a huge difference. So it makes sense to schedule and organize all your sessions and activities with Agenda Builder – your online conference organizer. Use it to create and customize your very own conference curriculum, in synch with your needs and interests. Agenda Builder gives you the ability to organize your time at the conference around these essential criteria: • Date and time • Track • Analyst/Speaker profiles • Session Descriptions • Session Types • Key Initiatives • Vertical Industries Plus, you can access your agenda on the go via ab.gartner.com/bi Gartner Events Navigator Mobile App Manage your agenda anytime, anywhere with Gartner Events Navigator • Get up-to-the-minute event updates • Integrate social media into your event experience Justify your attendance Our justification Toolkit makes it easy to demonstrate the value of your Summit experience. It includes a customizable letter, cost-benefit analysis, cost optimization highlights, top reasons to attend and more. Find it at gartner.com/eu/bi • Access session documents and add your notes • Available for iPhone, iPad and Android Visit gartner.com/eu/bi or call +44 20 8879 2430 13
  • 14. Solution Showcase Develop a shortlist of technology providers who can meet your particular needs. We offer you exclusive access to some of the world’s leading technology and service solution providers in a variety of settings. Premier Sponsors Sponsorship Opportunities For further information about sponsoring this event: Accenture Analytics delivers insight-driven outcomes at scale to help organizations improve performance. Our extensive capabilities range from accessing and reporting on data to advanced mathematical modeling, forecasting and sophisticated statistical analysis. We draw on over 12,000 professionals with deep functional, business process and technical experience to develop innovative consulting and outsourcing services for our clients in the health, public service and private sectors. For more information about Accenture Analytics, visit www.accenture.com/analytics. HP is the world’s largest provider of information technology infrastructure, software, services and solutions to individuals and organizations of all sizes. We bring the advantages of our scale, the breadth and depth of our portfolio, our innovation, and our competitiveness to our customers in almost every country throughout the world. HP combines products and technologies in a holistic way to help customers turn challenges into opportunities that build their competitive advantage. +44 1784 267456 european.exhibits@gartner.com www.hp.com www.accenture.com/analytics QlikTech is a leader in Business Discovery—user-driven Business Intelligence. Its QlikView Business Discovery solution bridges the gap between traditional BI and inadequate spreadsheet applications. The in-memory associative search technology QlikTech pioneered created the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, QlikView’s self-service analysis can be deployed with data governance in days or weeks. Teradata is the world’s largest company focused on analytic data solutions through integrated data warehousing, big data analytics, and business applications. Only Teradata gives organizations the advantage to transform data across the organization into actionable insights empowering leaders to think boldly and act decisively for the best decisions possible. Visit teradata.com. www.teradata.com TIBCO Software (NASDAQ: TIBX) provides companies the two-second advantageTM, the ability to capture the right information at the right time. Distinguished by its speed to insight and adaptability to business challenges, Spotfire reveals unseen threats and opportunities, creating significant value.TIBCO Spotfire® is the company’s inmemory analytics software for next generation business intelligence. More than 4,000 customers worldwide rely on TIBCO to manage information, decisions, processes and applications in real time. http://spotfire.tibco.com/ www.qlikview.com Platinum Sponsors Actian develops Vectorwise, the fastest and most cost-effective analytical database that delivers recordbreaking performance to enable real time decisions and actions. Unlike other solutions that are expensive and complex, Vectorwise is fast to deploy, affordable, and powerful enough to deliver ultra-high performance on multi terabyte datasets. www.actian.com/vectorwise Information Builders helps organizations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, and drive growth. Our dedication to customer success is unmatched in the industry. Visit informationbuilders. com and follow @infobldrs on Twitter. NeutrinoBI is a new data discovery tool designed from the outset to deliver the breakthrough in self-service business intelligence that you’ve been waiting for.  Providing the first ever freeform search on structured data, NeutrinoBI delivers rapid answers to ad-hoc business questions, accelerating decision making for agile businesses looking to develop a competitive-edge. www.neutrinobi.com www.informationbuilders.com Silver Sponsors BOARD International is a leading provider of BI and Performance Management solutions, enabling 2700+ companies to unify planning and data-analysis processes in a single platform. Every Angle makes Business Analytics made easy for SAP. We deliver a solution that provides self-service Business Intelligence and cross-process agility to companies running SAP. Software vendor focused on Advanced Analytic Applications designed for specific industry and business process to make Predictive Analytics available to any organization and any user. www.board.com www.everyangle.com www.i4canalytics.com Kognitio (www.kognitio.com)  is driving the convergence of Big Data Analytics and Cloud Computing, with a mature and proven in-memory analytical platform built from the ground up. LogiXML provides the fastest, easiest and most cost effective way to deliver business analytics, dashboards, and reports, as well as to embed them into existing applications. www.kognitio.com www.logixml.com Roambi products are designed for on-the-go professionals who need to stay connected to important, up-to-the- minute information in order to make smart, well-informed decisions when they are away from their desks. www.roambi.com 14 Gartner Business Intelligence Analytics Summit 2013
  • 15. Registration Events on demand 3 easy ways to register Pricing Missed a Session? Didn’t have a chance to attend a key session? Have no fear. As part of your paid Summit registration, Gartner Events On Demand streams event presentations, free for one year and provides: Web: gartner.com/eu/bi Early Bird Price: €1,950 + UK VAT (offer ends 7 December 2012) • A vast events library of in-depth analyst and vendor streaming content Email: emea.registration@gartner.com Phone: +44 20 8879 2430 Gartner clients A Gartner ticket covers both days of the Summit. Contact your Account Manager or e-mail emea.events@gartner.com to register using a ticket. • Powerful searching to help you find relevant conference presentations • Anytime, anywhere, any connected device web availability After the event wraps up, visit www.gartnereventsondemand. com to access the sessions you missed or would like to revisit. Tagetik is 100% dedicated to simplifying and streamlining business processes for the Office of Finance. Tagetik 4.0 is the solution for companies that seek a superior level of financial expertise in a single unified solution for planning, forecasting, consolidation, close, reporting, profitability management, disclosure, governance, risk compliance, and analysis. The Team Attendance Effect: Leverage more value across your organization Knowledge is the capacity for effective action. But just imagine the impact on your organization when knowledge multiples. Common vision, faster responses, smarter decisions. That’s the Gartner Team Attendance effect. You’ll realize it in full when your staff members attend a Gartner event. As a group, they can maximize learning by participating in all the Summit sessions. Plus, they’ll leverage the expertise of a Gartner analyst at a private group meeting. Up for discussion: your team’s strategic initiatives and key projects. Standard Price: 2012 price before 31 December: €2,250 + UK VAT 2013 price thereafter: €2,325 + UK VAT Public Sector Price: 2012 price before 31 December: €1,750 + UK VAT 2013 price thereafter: €1,800 + UK VAT BIA and MDM Joint Price: 2012 price before 31 December: €3,600 + UK VAT 2013 price thereafter: €3,700 + UK VAT Team Benefits • Team meeting with a Gartner analyst (end users only) • Role-based agendas • On-site team contact: Work with a single point of contact for on-site team deliverables • Complimentary registrations Complimentary Registrations • 1 complimentary registration reward with 3 paid registrations • 2 complimentary registration rewards with 5 paid registrations • 3 complimentary registrations with 7 paid registrations www.tagetik.com Media Partners iQ4bis Software makes it EASY to integrate Data from all your Data Sources and to implement an end 2 end Analytics, Reporting and Planning Solution. www.iq4bis.eu Jedox is a german headquarted supplier of Business Intelligence and Corporate Performance Management solutions operating across the globe directly and with certified partners. MANAGEMENT MANAGEMENT A www.jedox.com MicroStrategy is a leading global provider of enterprise software platforms for business intelligence (BI), mobile intelligence, and social intelligence applications. www.microstrategy.com Tableau Software helps people see and understand data. Used by over 65,000 people worldwide, our software delivers fast analytics, visualization and rapidfire business intelligence. www.tableausoftware.com Visit gartner.com/eu/bi or call +44 20 8879 2430 15
  • 16. Return address Gartner, PO Box 754, North Shields NE29 1EJ, United Kingdom Gartner Business Intelligence Analytics Summit 2013 5 – 7 February 2013 Palau de Congressos de Catalunya, Barcelona, Spain gartner.com/eu/bi © 2012 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, e-mail info@gartner.com or visit gartner.com. What’s new for 2013 Breakthrough thinking on future facing BI: Brand new content on: • Predictive Analytics • Nexus of Forces: Understand how macro trends, including cloud, social, mobile, and information, will impact your organization. • Mobile BI • Big Data: we will de-hype the term and explain how it impacts existing approaches and how to begin working with it. • Automated Decision Making • Location Intelligence • Performance Management: a track designed to have relevance for finance professionals and the IT teams working with them. • Content and Social Analytics • Visualization • Organizational Factors: Breakthrough thinking on engaging with the business to ensure BI and analytics are of maximum value. • Real Time Analytics • Cost of Ownership: Gartner’s new work on BI Total Cost of Ownership will be shared at the event for the first time. Two Gartner Summits in one week Gartner is holding the BI Summit back to back with the Master Data Management Summit in Barcelona. Gartner Master Data Management Summit — Optimal Business Outcomes through Trusted Master Data 7 – 8 February 2013 • This is your opportunity to take advantage of the unique learning and networking opportunities by attending both events. • Each Summit is a thought leadership showcase of best practise and renowned Gartner expertise. • Joint Price: €3,600 represents a saving of 20% off the original price before 31 December 2012. 3 EASY WAYS TO REGISTER Web: gartner.com/eu/bi Email: emea.registration@gartner.com Phone: +44 20 8879 2430