"5 Steps to User Experience Strategy" presentation given in Ballroom A at SXSW 2011. Note: this slide deck is unmodified. It appears exactly as it did at SXSW.

1. steps to
bulletproof
UX strategy
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5. 75% search engine
95% content page
73% bounce rate
1:05 time on site
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6. 5. Measure
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7. 5. Measure
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8. 4. Implement
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10. 3. Plan
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11. 3. Plan
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13. 2. Define
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18. Story
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19. Vision onesheet
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20. Vision onesheet
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21. Vision onesheet
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22. rhjr.net/s/onesheet
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23. Design criteria
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24. Design criteria
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28. 1. Audit
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29. Start at the beginning.
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33. Text
REDCROSS
to 90999
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34. @rhjr
robert@rhjr.net
www.rhjr.net
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