2. Executive Director
Regional Director
THE SUCCESS TREE 11
• EXECUTIVE CAR 10
ALLOWANCE £5000pa • DIRECTOR CAR
A Dynamic Income Opportunity • As RD + Opportunity
ALLOWANCE £5000pa
• RM Allowance +
to join International
Gold Director Incentives All UK Trips
If you plan to succeed • £120000 sales • £80000 sales
3 x Regional Managers
“The sky is the limit!” 4 x Regional Managers
• As RD + 0.125% on all 5th • As SRM + 0.25% on
line RM’s 4th level RM’s
• FREE PRODUCTS • FREE PRODUCTS
• FREE DELIVERY • FREE DELIVERY
District Manager • 30% Discount • 30% Discount
6
• DM Allowance
• £5000 sales
2 x Group Managers Regional Manager Senior Regional Manager
• As GM + 4.5%
on all teams Senior District Manager 8 9
• FREE PRODUCTS • CAR • CAR ALLOWANCE
• FREE DELIVERY 7 ALLOWANCE£3000pa £4000pa
• SDM Allowance • RM Allowance • RM Allowance
• 30% Discount
• £10000 Team Sales + NEW Laptop + New Projector
1 x District Manager • £15000 sales • £40000 sales
• Commission as DM + 2 x District Managers 2 x Regional Managers
6% on down line DM’s • As SDM + 2.5% on 2rd • As RM + 0.5 % on
• FREE PRODUCTS line DM’s + 2.5% on 1st 3rd level RM’s
level RM & • FREE PRODUCTS
• FREE DELIVERY
1% on 2nd level RM
• 30% Discount • FREE DELIVERY
Senior Group Manager • FREE PRODUCTS
• 30% Discount
• FREE DELIVERY
5 • 30% Discount
• SGM Allowance
• £2500 Team Sales Group Manager
1 x Group Manager
• Commission as GM 4
• FREE PRODUCTS • FREE Business Cases
Senior Consultant Elite Consultant
• FREE DELIVERY • £1250 sales Team of Consultant
10
• 30% Discount 3 2
• 5% on personal & 1
• £600 sales Team of 5 • £600 sales
indirect, 9% on direct + • FREE PRODUCTS
6% on direct groups • Commission 5% • Extra 5% Discount
on all team sales • 23 – 30% Discount
• FREE PRODUCTS • FREE PRODUCTS
• FREE DELIVERY • FREE PRODUCTS
• Up to 35% Discount
• FREE DELIVERY
• 30% Discount
• 30% Discount
3. WHAT MAKES ORIFLAME’S
PRODUCTS UNIQUE?
Natural Swedish Cosmetics
• The Wisdom of Nature and the Best of Science
• Over 40 years of skin care expertise
• High quality, innovative products
at affordable prices
• Environmentally and animal friendly
• Money back guarantee
• The catalogues capture the latest
beauty and fashion trends
4. ORIFLAME TODAY
• Over 2 Billion Euros in annual sales
• Significant double digit growth year on year
2009 + 20%
2010 + 28%
• 3.5 million Consultants
• 7,500 employees
Stockholm SWEDEN
• 900 products annually
• Co-founder of World Childhood Foundation
• Global R&D centre with more than 100 scientists
• 5 own production units in Sweden, Poland, China,
Russia and India
• Listed on the OMX Nordic Exchange
since March 2004
• Products based on natural ingredients,
never tested on animals
• Operations over 60 countries
5. CONSULTANT
As soon as you start as a Consultant you are eligible for
discounts, special offers, free products every catalogue
and many more advantages:
Catalogues every 3 or 4 weeks which presents selections
of the full range of over 900 high quality products featuring
special offers and new product launches. You receive a
23 or 30% discount on all of your orders.
A personal service that includes your Oriflame order
delivered direct to you at home and full credit facility
(subject to status).
ELITE CONSULTANT
When you sell over £600 from any one Catalogue – you will
qualify for an extra 5% discount, giving you a huge 35% The Business Case
discount on ALL your sales!
When you join as a Consultant you can
purchase the Business Case (code 77).
Every Catalogue you will receive a ‘Product News’
The case contains a variety of samples,
containing information on new products, exclusive
products and business aids for you to try
advance offers and much more.
and to show your customers.
6. THE BENEFITS FOR CONSULTANTS
• Discount 23 to 35%
- Cummulative over £125
• Free Products – no limit!
• Free Delivery
- 1st web order
- 2nd order over £75
- Any order over £250
• Credit Period
• Personal Home Page – Free!
- Oriflame Email Address
- Customer Messenger
• Personal product messages
• Company offer messages
7. CONSULTANT WELCOME PROGRAMME
Step 1:
First catalogue
Retail sales of £75 /€103+ and you will get £5/€6.90 credit
to spend in the next catalogue
Step 2:
Second catalogue
Retail sales of £125/€172+ and you will get £10/€13.80
credit to spend in the next catalogue
Step 3:
Third catalogue
Retail sales £125/€172+ and you will get the
Oriflame Green Beauty Box for only £5/€6.90
and you will be awarded a certificate and pin
1. Must qualify in each catalogue to continue
2. Miss 2nd step – cannot get 3rd
3. Catalogue sales are cumulative
4. Must be 3 consecutive Catalogues
8. MANAGER’S LEADERSHIP ROLE
Recruit and activate:
• 1-to-1 Group Success formula for
• Getting started
- Interview/contact sheet
Oriflame Leaders
• Drive Activity each catalogue
Personally recruit five
Train and develop Leaders: Consultants per Catalogue
• Recognising, Inspiring and Coaching
and continuously stay in
• Learn by doing
personal contact with new
and established Consultants.
• Training meetings
Make sure your team
Set Goals and follow-up: Recuiters duplicate your
• Planning with Potential Leaders efforts and grow into Leaders.
- following the Academy Training!
• Working with Consultants in Personal Group
9. MAKE MONEY
What are you earning?
• RETAIL – the price the customer pays in the Catalogue
• ORDER VALUE (OV) – for calculating levels always
77% of Retail i.e £100 retail = 77 OV
• COMMISSION VALUE (CV) – the amount you
are paid commission on.
» Orders with no discount (under £50) = 77% of retail
» Orders with 23% discount (£50 to 124.99) = 77 CV
» Orders with 30% discount (£125+) = 70 CV
10. SENIOR CONSULTANT
Recruit your first 4 direct (personal) Consultants
and achieve £600 Catalogue sales (462 OV) and
you are promoted to Senior Consultant.
YOU
At this level you receive: 30% discount
5% commission
• 30% personal sales discount
(£3 in every £10 retail)
Direct Consultant
5%
• 5% commission on all your own sales 5%
and anyone in your personal team
• One FREE delivery each catalogue
5% 5%
• For all Management Levels commission
is payable on Commission Value (CV)
• PAID AS* See Summary of Commission slide Indirect Consultant
5%
11. GROUP MANAGER (GM)
YOU
Grow to a team of 10 (minimum of 5 direct) and £1250 30% discount
(952.5 OV) and you qualify to become a Group Manager. 5% commission
At this level you receive:
• 30% Discount on all personal sales
– no minimum order value Direct Consultant Group Manager
9% 6%
• 9% Commission on all Direct Consultants
• 5% Commission on your Personal Sales
and Indirect Consultants in your team Direct Consultant Direct Consultant
9% 9%
• Group Manager Bonus – 10 Business
Cases – making you £150!
• 6% on Direct Promoted Group Managers Direct Consultant Direct Consultant
9% 9%
• PAID AS* See Summary of Commission slide
PLUS
Direct Consultant
10 Business Cases when you achieve Group 9%
Manager AND 10 Business Cases OR £100
Credit every time you promote out a Group
Manager (paid as credit after 2 qualifying
Indirect Consultant Indirect Consultant Indirect Consultant
Catalogues) £150 EVERY TIME 5% 5% 5%
12. SENIOR GROUP MANAGER (SGM)
When you promote a Direct Group Manager and have
total down line (all groups) sales of £2500 (1925 ov).
At this level you receive:
• 30% Personal Discount YOU
30% discount
• 9% Commission on all Direct Consultants 5% commission
• 5% Commission on your Personal Sales and
Indirect Consultants in your team
• 6% on Direct Promoted Group Managers
• When you promote a direct GM you will get All Direct
Group Manager
Consultants
2 Catalogues GRACE (full commission) to 9%
6%
regain your central team
• PAID AS* See Summary of Commission slide
All Indirect
Consultants
5%
PLUS
PROMOTE OUT CASES OR CASH
SGM ALLOWANCE
13. MANAGER RECRUITING SUPPORT
Senior Group Manager
Every Catalogue you qualify as a Senior Group Manager
you will be entitled to receive FREE of charge;
• 5 x Business Cases (Value £75)
• 100 x mixed Window Cards (Value £2.50)
• 120 x Catalogues (Value £25)
These will be added to your account at the start
of the Catalogue to pick up on your next order.
The Catalogues will always be for the following
period (for example Qualify at the end of C5,
you will receive 120 Catalogue 7’s along with
your Catalogue 6 delivery).
14. DISTRICT MANAGER (DM)
YOU
To achieve District Manager level, you need to have 2 30% discount PLUS 4.5% on your
Group Managers direct to you and achieve sales of at 5% commission entire central District
least £5000 retail in one Catalogue. As a District Manager, + 4.5%
you will receive the same commission as a Group
Manager, PLUS 4.5% on your entire central District.
Direct Consultant Group Manager
If you promote out any Direct Districts in your team, 9% 6%
you will receive 6% on these. + 4.5% + 4.5%
PAID AS* See Summary of Commission slide
Direct Consultant Group Manager
9% 6%
+ 4.5% + 4.5%
COMMISSION STRUCTURE
Direct Consultant Direct Consultant
GROUP MANAGER 9% 9%
Personal Sales 5% + 4.5% + 4.5%
Direct Recruits 9%
Indirect Recruits 5%
Direct Consultant
PLUS 9%
Direct Groups 6% + 4.5%
PLUS
DISTRICT MANAGER
Indirect Consultant Indirect Consultant Indirect Consultant
Central District (down to next District) 4.5% 5% 5% 5%
+ 4.5% + 4.5% + 4.5%
15. SENIOR DISTRICT MANAGER (SDM)
YOU
To achieve Senior District Manager level, you need to 30% discount
recruit 1 District Managers direct to you outside of your 5% commission
central District and achieve sales of at least £10000 + 4.5%
retail (complete down line) in one Catalogue.
As a SDM, you will receive the same commission
as a DM, including 4.5% on your Own District an if District Manager
Central Group
you promote out any Direct Districts in your team, Direct Consultant 6%
you will receive 6% on these. 13.5% + 6%
= 12%
PAID AS* See Summary of Commission slide
COMMISSION STRUCTURE Group Manager Group Manager
10.5% 10.5%
DISTRICT MANAGER
Personal Sales 9.5%
Direct Recruits 13.5%
Indirect Recruits 9.5%
PLUS
Direct Groups 10.5%
PLUS
DISTRICT MANAGER
Own District (down to next District) 4.5% Indirect Group
Indirect Consultant Group Manager
Manager
Direct Districts 6% 9.5%
+ 4.5%
+ 6%
16. MANAGER RECRUITING SUPPORT
District & Senior District Manager
Every Catalogue you qualify as a District and
Senior District Manager you will be entitled to receive;
• 5 x Business Cases
• 100 x mixed Window Cards Total Value £100
• 120 x Catalogues
• £50 cash allowance for recruitment activities
These will be added to your account at the start
of the Catalogue to pick up on your next order.
The Catalogues will always be for the following
period (for example Qualify at the end of C5,
you will receive 120 Catalogue 7’s along with
your Catalogue 6 delivery).
Cash allowance must be claimed using
forms provided with receipts or with invoices
for Oriflame Business Aids.
17. REGIONAL MANAGER (RM)
YOU
30% discount
5% commission
+ 4.5%
District Manager District Manager Regional
Central Group Central Group Manager
Direct Consultant Group Manager
6% 6% Central Group
13.5 10.5%
+ 6% +6% 12% + 2.5%
= 12% = 12% = 14.5%
Indirect Group
Indirect Consultant Group Manager Group Manager
Manager
9.5% + 6% + 6%
+ 4.5%
Group Manager Regional
6% + 2.5% Manager
2nd line
= 8.5%
1%
District Manager
A new Regional Manager will receive a Car Allowance, (2nd line to YOU)
2.5%
£3000 (per annum 2010) and a New Laptop once
qualified and accepted for promotion.
18. REGIONAL MANAGER (RM)
To achieve this level, you and your downline must reach Regional Sales
of at least £15,000 retail and have a minimum of 2 District Managers.
The commission structure is identical to that of a District Manager, but at this prestigious level,
you will receive the added benefit of the Oriflame car allowance. A Regional Manager receives
2.5% on any Direct Regions, and 1% on 2nd Level Regions.
At this level and above you will also receive 2.5% on 2nd level Districts within
your own Region.
PAID AS* See Summary of Commission slide
COMMISSION STRUCTURE
GROUP MANAGER
Personal Sales 5%
Direct Consultants 9%
Indirect Consultants 5%
PLUS
Direct Groups 6%
PLUS
DISTRICT MANAGER
Own District (down to next District) 4.5%
Direct Districts 6%
2nd level Districts (in own Region) 2.5%
PLUS
REGIONAL MANAGER + Car Allowance
Direct Regions 2.5%
19. SENIOR REGIONAL MANAGER
YOU
30% discount
5% commission
+ 4.5%
District Manager Regional Regional
Central Group Manager Manager
Direct Consultant Group Manager
6% Central Group Central Group
13.5 10.5%
+ 6% 12% + 2.5% 12% + 2.5%
= 12% = 14.5% = 14.5%
Indirect Group Group Manager Regional
Indirect Consultant Group Manager Manager
Manager 6% + 2.5%
9.5% + 6% 2nd line
+ 4.5% = 8.5%
1%
District Manager Regional
(2nd line to YOU) Manager
2.5% 3rd line
0.5%
PAID AS* See Summary of Commission slide
Qualification
£40,000 Team Sales per Catalogue / 2 Direct Regional Managers
Reward
Car Allowance / £4,000 pa / New Projector / Paid on 3rd line RM - Once qualified and accepted for promotion
20. REGIONAL DIRECTOR YOU
30% discount
5% commission
+ 4.5%
Regional Manager Regional Manager Regional Manager
Central Group Central Group Central Group
12% + 2.5% 12% + 2.5% 12% + 2.5%
= 14.5% = 14.5% = 14.5%
Group Manager Regional Manager
6% + 2.5% 2nd line Region
= 8.5% 1%
District Manager Regional Manager
(2nd line to YOU) 3rd line Region
2.5% 0.5%
Regional Manager
4th line Region
0.25%
PAID AS* See Summary of Commission slide
Qualification
£80,000 Team Sales per Catalogue / 3 Direct Regional Managers
Reward
Car Allowance / £5,000 pa / ALL UK INCENTIVE TRIPS / Paid on 4th line RM - Once qualified and accepted for promotion
21. EXECUTIVE DIRECTOR
Executive
Director
1st Level
Regional
Regional Manager 2.5% 2.5%
Director
2.5%
Senior Regional
Manager
3rd Level
Regional
Regional Manager
Manager
0.5%
REGIONS PAID
RM – 2 Regional levels paid down line
SRM – 2 RMs wide pays 3 levels down line 4th Level
Regional
Regional Manger
Manager
RD – 3 RMs wide pays 4 levels down line 0.25%
Executive Director – 4 RMs wide pays 5 levels down line
5th Level
Regional
MAXIMUM EVER NUMBER OF LEVELS PAID OUT IS 5 Regional Manager
Manager
0.125%
22. SUMMARY OF COMMISSION - UK
Senior Group Senior District Senior Dist. Regional Senior Regional Executive
Consultant Manager Group Mgr. Manager Manager Manager Reg. Mgr. Director Director
Discount on Personal 30% 30% 30% 30% 30% 30% 30% 30% 30%
Commission on Direct Consultants 5% 9% 9% 9% 9% 9% 9% 9% 9%
Indirect Recruits 5% 5% 5% 5% 5% 5% 5% 5% 5%
Personal Total Orders 5% 5% 5% 5% 5% 5% 5% 5% 5%
Direct Groups 0% 6% 6% 6% 6% 6% 6% 6% 6%
Own District 4.5% 4.5% 4.5% 4.5% 4.5% 4.5%
Direct District 6% 6% 6% 6% 6% 4.5%
2nd level Districts (own Region) 2.5% 2.5% 2.5% 2.5%
Car Allowance per year £3000 £4000 £5000 £5000
Direct Regions 2.5% 2.5% 2.5% 2.5%
2nd Level Regions 1% 1% 1% 1%
3rd Level Regions 0.5% 0.5% 0.5%
4th Level Regions 0.25% 0.25%
5th Level Regions 0.125%
Grace Period 2 Cats 2 Cats 2 Cats 3 Cats 3 Cats 6 Cats N/A N/A N/A
Qualification Level 600 1,250 2,500 5,000 10,000 15,000 40,000 80,000 120,000
Team of 10 + 1 GM + 2 GM + 1 DM + 2 DM + 2 RM + 3 RM + 4 RM
Title Maintenance 2 2 2 3 3 6 1 Year 1 Year 1 Year
All figures refer to Retail Commission is paid on commission value (after discount)
*PAID AS – should you achieve results less than the level of your title, you will be paid as per the results achieved in that Catalogue.
TITLE MAINTENANCE
The total period you can keep title while not achieving the qualification level. You will then revert to the title below. If you are not qualifying as per your title at each level you will be
paid at the level below title unless you are within a Grace period.
1. It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme
2. Do not be misled by claims that high earnings are easily achieved. The benefits of participating in this scheme are directly related to the effort put into it by the Consultant.
23. CUSTOMER BENEFITS
Furthermore, Oriflame Consultants offer their RETAILING DIRECT SELLING
customers the following benefits:
Manufacturer
• Customers will receive free personal advice on skin care in their
own homes, in a one to one or one to group environment. Advertising
PR Manufacturer
• Customers are offered on-going personal after sales service.
Warehouse
• Customers can try products knowing that, if for any reasons they
are not satisfied, Oriflame will exchange or refund up Wholesaler Consultant
to 3 months after the purchase.
Shop Storage
• Customers are not subjected to “pressure selling”,
Shelf
nor are they obliged to make any purchase.
• Customers have the convenience of hassle-free shopping.
CUSTOMER CUSTOMER
The promoter of the trading scheme described in this manual is Oriflame UK Limited of Tilers Road, Kiln Farm, Milton Keynes MK11 3EH
under which the products described in the current Oriflame Brochures are supplied to Oriflame Consultants.
24. INVEST IN YOUR BUSINESS
It is a truism that any successful business is helped by some early investment, but it
need not be financial. The most important and worthwhile investment you should
make is your time, talking to people and showing them your products costs nothing
and will give you the highest yield.
We recommend that you discuss any larger expenditure – advertising, entertaining,
meetings and such with the person who recruited you or our Customer Care team.
Remember, the grass is not necessarily greener elsewhere. In your own home town
there are more contacts than you need to start. Your most precious assets are your
customer and potential recruit lists. These are free, they cost you nothing. If you
continue to add to your lists, always asking for referrals and finding new customers
and recruits, you will never need to spend money on advertising.
Make use of the free support tools you have – your Oriflame home page,
customer messenger and a personal Oriflame.biz email address.
Full details are available on the web site under online instructions.
• As a self-employed person, you should register as such
with your Tax Office also the Department of Social Security.
• Never Be Afraid To Ask for Advice
• Your recruiter and many other people are here to help and
advise you. Please take advantage of their experience.
• Your Commission
• Please note that in order to pay commission we require bank details.
• If we have no bank details your commission will be held until we have.
• Useful Web Sites: UK: www.hmrc.gov.uk ROI: www.revenue.ie
25. Oriflame Guarantee Product Liability
The Oriflame Guarantee of Excellence is your assurance of quality and value for Oriflame product liability insurance applies to all products to protect both
money, with every purchase of Oriflame products. If you are not satisfied, for any the Company and its Consultants.
reason within 3 months of purchase, Oriflame will exchange the products or provide a
No Oriflame accept liability on behalf of the Company. All claims should be dealt with
full refund on presentation of proof of purchase. Statutory rights not affected.
by Oriflame UK Limited
When you receive your Goods
As soon as your order arrives, it is vital to check immediately that the order is correct Paying for your Orders
and in good condition. •New Consultants will be granted credit on their orders up to £175, subject to status.
•The due date for payment is printed on each sales invoice, and if payment has not
Shortages/Incorrect Delivery Goods
been received by Oriflame on this date, then all future orders will be held until such
In the event of any shortage or incorrect delivery, please telephone Customer Care date as payment is received. Please allow at least 5 working days for the money
within 5 days of receipt of your order. In the case of incorrect delivery goods your
to clear.
missing product will be sent out to you with a Reply Paid Label for which to return your
item. •You can pay for your order by any of the following methods.
Damaged goods must be claimed in writing using the Returns Form (Code 28).
Direct Debit
Oriflame will only refund or replace if: This is by far the easiest and most convenient
1. Products are returned in saleable condition way to pay your invoices. Simply complete and sign the Direct Debit Mandate
2. Products returned due to Customer dissatisfaction (as stipulated in the Oriflame enclosed in your Business Case return to Head Office. This will allow us to debit your
guarantee) and supported with a correctly completed Customer guarantee slip account on the due date of payment as stated on the invoice.
3. Products which are damaged when you receive them from the Company.
Bank Giro
Claims for goods received in a damaged condition must be made in writing,
accompanied by the product using the Oriflame Returns Form, and received at Pay in at a High Street bank, please note that some banks may charge for this.
Customer Care within 10 days of the product being dispatched.
Credit / Debit Card
Oriflame will not:
Refund or replace demo products or goods which have been used for demonstration Online
purposes Refund or replace any goods which do not clearly stipulate the reason for
return on the Returns Form
Process claims unless the products and Returns Forms are returned together:
We reserve the right to refuse to refund or replace a product which is outside of the
guarantee terms.
All products returned for refund or replacement must be sent direct to the address
below using normal post or parcel post, with the Consultant requesting a refund or
replacement.
Oriflame UK Ltd, Returns Dept., Tilers Road, Kiln Farm, Milton Keynes MK11 3EH
Return postage refund is at the Consultant’s own expense, with the exception of
returns categories R2, R3, C2 and C3 (refer to the front of the Returns Form)
Maximum postage refund is £3.50, as large boxes should be returned through our
carrier instead of using postal services. If you have a large box to return, call Oriflame
Customer Care and we will instruct our carrier to collect at a fixed cost of £6.50.
If you are returning a whole order, complete the invoice number and write “whole order
returned” in the comments section of the Returns Form.
26. Rules Of Conduct For Oriflame Consultants 10. Retail Sales
a) Oriflame products should not be displayed in a retail outlet, but may be displayed where
All Oriflame Consultants are subject to the following Rules of Conduct. an associated service is offered and there is an Oriflame Consultant who may take orders
(i.e. Beauticians, Hairdressers, etc).
1. Independent Status b) Oriflame products may not be sold at Car Boot Sales, Fetes, Market stalls or at any other
The Consultant has independent self-employed status and is neither an Employee nor an Agent inappropriate venue.
of Oriflame. The Consultant is responsible for paying their own Income Tax and National c) in any given month Consultants must abide by the spirit of the reward plan and not hold
Insurance Contributions. The Consultant shall not state or imply that she/he is an Employee or excessive stocks of Oriflame products.
Agent of Oriflame and has not authority to act for; or commit Oriflame. 11. Repackaging
2. Compliance with Rules All Oriflame products should be sold by the consultants in the original containers. At no time
The Consultant agrees to comply, in spirit as well as by the letter, with the Oriflame Rules of should they be repackaged or re-labelled.
Conduct and with Rules and Policies provided in official Oriflame literature, such as the 12. Business Ethics
Registration Form, and individual incentives and promotions. All Consultants agree to adhere to and abide by the Direct Selling Association Code of Conduct.
13. Status
3. Consultant Contract a) The status of Oriflame Consultants may be granted to individuals or partnerships of no more
All new Consultants must have completed an Oriflame Registration Form and forwarded this to than two persons. All members must sign the Consultant Registration Form, and are subject to
Oriflame. All new Consultants must be at least 18 years of age and capable of entering into a approval by Oriflame.
Contract. Because of legal requirements, a Consultant may not spend or agree to spend more b) A Consultant can only be involved in one Consultant business direct or indirect.
than £200 in the first seven days of their appointment. c) Oriflame reserves the right to refuse any Registration of a prospective Consultant
4. Promotion of Product Plan 14. Corporations
In promoting the products sold under the “Oriflame” trademarks (the “PRODUCTS”) and the A Consultancy may be transferred to a limited Company, provided the current owners of the
Oriflame Success Plan, as explained in official Oriflame literature to its Customers, potential Consultancy are the only shareholders of such company and that the Company will be involved in
Customers or prospective Consultants, the Consultant shall not make any inaccurate, no activities other than operating the Consultant. If shares in such a company are transferred by
unsubstantiated or misleading statements concerning the PRODUCTS or unfair comparisons the current shareholders, or are issued by the corporation to a third party, such third parties must
with other Companies or their products or marketing plans. A Consultant is not permitted to be approved by Oriflame and sign a Registration Form.
offer the PRODUCTS for sale to members in another Consultant’s line of recruitment. 15. Third Party Management
All third party management which includes transfer out is subject to the written approval of the
5. Presentations
Company.
The Consultant will only use material prepared by Oriflame, or authorised by Oriflame in writing,
16. Failure to comply
in presenting and promoting the Success Plan or the PRODUCTS. In presentations to
with any of the Oriflame Rules of Conduct or Code of Ethics or any other rules that may be issued
prospective Consultants, the Consultants should emphasise that the Success Plan constitutes a from time to time, will constitute a cause for termination of the Consultant contract or of a refusal
business opportunity for an independent contractor, and is not an offer or employment.
by Oriflame to renew any contract.
6. Trade Marks and Names 17. Deduction of outstanding monies.
The Oriflame name and trade marks can only be used by Oriflame Consultants, and only to Oriflame reserves the right to deduct at any time, any or all monies owed to the Company by the
promote the Oriflame Products and Plan and then only: Consultant contract or of a refusal by Oriflame to renew any contract.
a) on official material produced and supplied for the purpose by Oriflame 18. Revisions or Additions
b) on material that has been specifically approved by Oriflame. Oriflame reserves the right to expand or revise the Oriflame rules, effective on thirty (30) days
prior written notice, which may be provided through any newsletter or other printed material
7. Media Contracts & Advertising
distributed to Oriflame’s Consultants.
All media communication (i.e. radio, newspapers, TV, etc) can only take place with the official
19. Do not recruit any Consultant
approval of Oriflame Head Office. Advertisements for the products and recruiting can be used,
who was approached by another Consultant within the preceding seven days.
with the approval of Oriflame Head Office.
20. Ensure that all Consultants
8. Administration/Service pay for their orders on the due date. Any returns or invoices which have not been paid for by six
A Consultant provides a service to their Customers which includes: weeks after due date will be treated as a negative sale and will affect your commission
a) timely delivery of products accordingly. It is in all our interests that all Consultants pay for their orders promptly.
b)courteous and prompt handling of complaints and returns 21. It is important
c) only recommending the use of products as labelled or published by Oriflame. to note that the line of recruitment is permanent and Consultants can not be transferred from one
line or recruitment to another without written permission from Oriflame and the recruiting
9. Third Party Products
Consultant and Manager in the original line of recruitment. When a Consultant’s Contract is
a) Into any other team/line of recruitment
terminated for any reason then the Consultants under that terminated Consultant will automatically
b) if the third party products are not seen as suitable to be associated with an Oriflame
transfer up to the next Consultant in the terminating Consultant’s line of recruitment. If a
Consultant or Oriflame product
Consultant after discontinuing chooses to reinstate under their previous Consultant number, this is
c) from the level of District Manager and above. Doing so could result in the loss of title and
subject to their credit status upon discontinuation. If a downline is involved they must assume all
privilege, and possible termination.
responsibilities of an upline. The Company’s decision is final on these matters.
27. RESPONSIBILITIES OF AN
ORIFLAME SENIOR MANAGER
In addition to the general rules for all Consultants, the following rules apply to Regional Managers and above.
Violation of any of these special rules will result in immediate loss of Regional Manager status and privileges
- including Commission and Bonuses - and may even result in termination of membership.
1. As a Regional Manager and above you must service your personal group Consultants monthly by:
a) Recruiting and continuously developing your personal group.
b) Assisting, guiding and motivating.
c) Conducting periodic meetings to train and motivate.
d) Training your down line Consultants in the Oriflame Training Programme.
e) Maintaining frequent communication, informing about meeting dates, venues,
product news, training sessions etc.
f) Participating in all seminars and meetings.
g) Enforce the Code of Conduct and the Rules and lead by example.
h) Attending business meetings with Oriflame that you are called upon to attend
by your Upline Manager.
2. A Regional Manager and above may not represent any other direct selling
company without Oriflame’s written consent.
3. If a Regional Manager and above spouse is a representative of any other
direct selling company, the spouse is not allowed to participate in Oriflame
activities and the spouse’s activities must be kept separate from Oriflame.
A Regional Manager and above must inform Oriflame if the spouse is a
representative of any other direct selling company.
4. A Regional Manager and above must follow any additional rules or instructions
communicated in writing by Oriflame.
28. The DSA has a clear Code of Practice that all member companies and their direct sellers are required to adhere to.
This Code, drawn up in close consultation with the Office of Fair Trading, gives the highest level of consumer protection,
in the products sold and the method of sale. The Consumer’s Guide to Shopping at Home produced by the DSA give a
clear guide to the consumer the standards required of a Direct Sales company. Oriflame UK Limited are proud that they
give a clear example to the industry of the standard required of Direct Selling companies
The growth of Direct Selling mirrors that of franchising in the 70’s and 80’s providing people with the opportunity to build
their own business to the level they wish, but without the significant cost attached. That’s why Direct Selling is also
known as the people’s franchise.
The success and size of a Direct Selling business is clearly dependent on the amount of time and commitment an
individual puts in. However, the following elements are very important in assessing a business opportunity.
• Are the products to be sold:
- Affordable? - Consumable? - Repeatable?
• Does the market already exist and how large is it?
• How reputable is the company involved and what is the
quality of its products?
• Does the company have staying power and financial stability?
Oriflame’s history, operating in over 50 countries world-wide, meets these requirements
and with products of outstanding quality, Oriflame truly represents one of the best
opportunities in Direct Selling today
Oriflame is a member of the DSA in both the UK and Ireland.
The DSA code of practice and The DSA consumer code are both available
on the DSA’s own Web site www.dsa.org.uk site and at www.oriflame.co.uk
