The document outlines the problem solving process and shared leadership. It discusses 6 steps to problem solving: 1) defining the problem, 2) analyzing it, 3) determining solution criteria, 4) identifying alternatives, 5) evaluating solutions, and 6) implementing the chosen solution. It also discusses shared leadership roles like task, maintenance, and procedural roles. The document provides guidelines for effective meetings for both leaders and participants before, during, and after meetings. It concludes with ways groups can communicate their solutions such as written, oral, and virtual formats.

16. Thank You