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BBC.com 2012
Audience Insight Highlights
     Attribute                   Detail
1    TRUST                       BBC.com is more likely than other websites to be associated with being trustworthy.

                                 BBC.com reaches 15m unique users in Europe (ex UK) and has the highest monthly reach of the
2    REACH
                                 European Opinion Leader audience versus the other international news and business websites.
                                 In Asia Pacific, BBC.com has a higher reach than any competing media websites across key targets such as
3    PROFILE                     opinion leader, top income earner, e-commerce consumer, Influential policy maker, frequent traveler and
                                 corporate executive.
                                 BBC.com has seen the highest YoY growth of unique users compared to any intl news and business
4    GROWTH
                                 website to maintain it’s position of highest monthly reach.
                                 According to comScore, 75% of CNN online audience is in the USA. BBC.com has a far more global
5    GLOBAL
                                 distribution: APAC (21%), MEA (10%), Europe (26%) & US (39%).
6    STIMULATING                 BBC.com is the most stimulating brand in global news.

                                 BBC.com is the fastest growing news website in the US and grew monthly visitors by 38% over 2010-11.
7    USA PRESENCE                This was the highest growth of its competitors (CNN, FoxNews, MSNBC, CNBC, Bloomberg &
                                 BBCAmerica).
8    LOYAL                       74% of BBC.com users don’t use another news site.
                                 BBC.com Europe visitors spend on average 12.5 minutes on the site per visit: 69% greater than the length
9    ENGAGEMENT
                                 of time spent on CNN’s website by its visitors.
10   BUSINESS LEADERS            The latest EMS Europe results show that BBC.com users are influential business leaders.


                   Source: Media Brand Values 2011 Globally ex UK against weekly users of websites. BBC.com Transferring Trust Summer
                   2010, EMS + CEMS Europe 2012, European Opinion Leaders Survey 2011 & 2007 BBC.com excludes those where place of
                         business is UK, PAX Q1-Q4 2011, PAX 10 Markets (exclude Tokyo), comScore Jan 2011 & Jan 2012 Global excl UK,
                 comScore April 2012 Based on CNN.com and BBC sites. BBC results exclude the UK, Mendelsohn 2011 Audience defined as
                                                                                      those that have visited BBC.com in the last month.
TRUST
BBC.com is the most trusted international news website
               MBV: % of weekly visitors that agree the site is trustworthy
         BBC.com                                               53
         WSJ.com                                         48
        CNN.com                                 37
       CNBC.com                               35                      As a website BBC.com is
           FT.com                             35
                                                                      considered 40% more
      Reuters.com                            34
   Bloomberg.com                             34                       trustworthy by its users than
     Euronews.net                          32                         CNN Money is by its own users.
     SkyNews.com                   23                                 An advertiser shown on both
 Finance brands          BBC brand advantage vs.                                  sites will be considered 28%
                            CNN Money.com                                         more trusted if it appears on
                      Website       Ad shown on website                           BBC.com – the difference
 Authoritative          +45%                  +3%                                 coming solely from BBC brand
 International          +34%                  +9%                                 associations
 Credible               +34%                  +12%
 Trustworthy            +40%                  +28%


                                          Source: Media Brand Values 2011 Globally ex UK against weekly users of
                                                                   websites. BBC.com Trust Test Summer 2010
REACH
       Largest international news provider in EMEA ex UK…even if our competitors UK reach is
                                               included
     BBC.com reaches 15m unique users in Europe (ex UK)
      16,000             Europe ex UK unique users comScore Jan-Mar 2012 monthly average (millions)

      14,000

      12,000

      10,000

       8,000

       6,000

       4,000

       2,000

            0




                                                       Source: comScore unified Q1 Jan-Mar 2012 monthly average. Ages 15+


Source: comScore Q1 Jan – Mar 2010 monthly average
REACH
BBC.com is the most visited international news website
BBC.com strengthens its lead as the highest viewed websites among European
Opinion Leaders
       24%


               24%


                       20%
         19%




                                 18%


                                             18%
                                                                                                                                       2011
                 16%


                         15%




                                           15%                                                                                         2007
                                    12%




                                                     10%




                                                                                              9%
                                                                9%




                                                                                                                  8%
                                                               8%

                                                                        8%


                                                                                   8%
                                                                                  7%

                                                                                            7%


                                                                                                      7%




                                                                                                                           6%
                                                        6%




                                                                                                                6%


                                                                                                                          5%


                                                                                                                                    5%
                                                                           5%




                                                                                                                                   4%
                                                                                                         0%
                                               Source: European Opinion Leaders Survey 2011. Audience/ Respondents: 31,400/1,691.
                             European Opinion Leaders Survey 2007. Audience / Respondents: 31,713/2,021. Based on those that have
                              ever visited the website. BBC.com figures exclude respondents where the place of business is in the UK
PROFILE
BBC.com is the #1 international
media website in Asia. It receives the
highest reach across key targets, such as...


     OPINION                                  TOP INCOME                                                 E-COMMERCE
     LEADER                                     EARNER                                                    CONSUMER


                                              FREQUENT                                                   CORPORATE
      HNWI                                     TRAVELER                                                  EXECUTIVE

                                            Source, (Universe / Sample): PAX 10 Markets (exclude Tokyo), Q1 - Q4 2011,
                       All Respondents (456,830 / 855). Based on monthly visits. Opinion Leader: conducted 3+ business
                                       activities; Top income earner: PMI US$10K+, HNWI: investment valued US$1mi+,
                                                                                                     Source: BBC,CNN
                 Frequent traveller: took 6+ international air trips a year, employed by companies with 300+ employees,,
                                                                       affluent adults who bought anything online last year.
GROWTH
   BBC.com has seen the highest YoY growth of any intl news and
   business website to maintain its position of highest monthly reach

10,000       comScore unique users YoY growth Jan 2011 vs Jan 2012 (Global ex UK)
 8,000

 6,000

 4,000

 2,000

    0

-2,000

-4,000

-6,000




                              Source: comScore Jan 2011 & Jan 2012. Based on monthly unique users Global excl UK
GLOBAL
                Reach an audience outside of the US

 CNN.com audience composition                                   BBC.com audience composition


            7%          9%                                                                             6%
                                                              26%
                                4%                                                                          11%
                                     4%


                                                                20%
          76%                                                                                   37%




        North America   Asia Pacific      Europe         Latin America              Middle East Africa




                                           Source: comScore April 2012, Based on CNN.com and BBC
                                                                   sites. BBC results exclude the UK
STIMULATING
BBC.com most stimulating brand in global news

                                                        37%               BBC.com
                                    30%                                   Discovery.com
                                   29%                                    WSJ.com
                             26%                                          CNN.com
                            25%                                           CNBC.com
                           24%                                            Bloomberg.com
                      22%                                                 Economist.com
                      22%                                                 Time.com
                     21%                                                  FT.com
                     21%                                                  Reuters.com
                    20%                                                   Forbes.com
                    20%                                                   SkyNews.com
              16%                                                         euronews.net




                                                               Source: Media Brand Values 2011
                                         Base: weekly users of each website (BBC.com excl UK)
LOYAL &
ENGAGED
BBC.com users are loyal




74%
don’t use another news site 1
BBC.com visitors spend on average 12.5 minutes on the site
per visit: 69% greater than the length of time spent on CNN’s
website by its visitors 2
                     1. Sources: comScore February 2012 monthly average. Worldwide ex UK Competitor
                                    set includes CNN.com, Bloomberg.com, CNBC.com & Euronews.com.
                                            2. comScore panel only ages 15+, Europe ex UK, February 2012
BBC.com users
are influential
business leaders

 Worked on international
                              Meet with colleagues from                           Influential opinion leader
   business strategy
                                 abroad (195 index)                                      (189 index)
      (203 index)



    BDM            Involved in expenditure                    C-Suite                   Set up a new business
 (170 index)         €300k+ (186 index)                     (137 index)                      (150 index)




                                                                                       Source: BBC,CNN
                               Source: EMS + CMS Europe 2012. Monthly users of BBC websites. Europe ex UK

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BBC.com core proof points

  • 1. 1
  • 2. BBC.com 2012 Audience Insight Highlights Attribute Detail 1 TRUST BBC.com is more likely than other websites to be associated with being trustworthy. BBC.com reaches 15m unique users in Europe (ex UK) and has the highest monthly reach of the 2 REACH European Opinion Leader audience versus the other international news and business websites. In Asia Pacific, BBC.com has a higher reach than any competing media websites across key targets such as 3 PROFILE opinion leader, top income earner, e-commerce consumer, Influential policy maker, frequent traveler and corporate executive. BBC.com has seen the highest YoY growth of unique users compared to any intl news and business 4 GROWTH website to maintain it’s position of highest monthly reach. According to comScore, 75% of CNN online audience is in the USA. BBC.com has a far more global 5 GLOBAL distribution: APAC (21%), MEA (10%), Europe (26%) & US (39%). 6 STIMULATING BBC.com is the most stimulating brand in global news. BBC.com is the fastest growing news website in the US and grew monthly visitors by 38% over 2010-11. 7 USA PRESENCE This was the highest growth of its competitors (CNN, FoxNews, MSNBC, CNBC, Bloomberg & BBCAmerica). 8 LOYAL 74% of BBC.com users don’t use another news site. BBC.com Europe visitors spend on average 12.5 minutes on the site per visit: 69% greater than the length 9 ENGAGEMENT of time spent on CNN’s website by its visitors. 10 BUSINESS LEADERS The latest EMS Europe results show that BBC.com users are influential business leaders. Source: Media Brand Values 2011 Globally ex UK against weekly users of websites. BBC.com Transferring Trust Summer 2010, EMS + CEMS Europe 2012, European Opinion Leaders Survey 2011 & 2007 BBC.com excludes those where place of business is UK, PAX Q1-Q4 2011, PAX 10 Markets (exclude Tokyo), comScore Jan 2011 & Jan 2012 Global excl UK, comScore April 2012 Based on CNN.com and BBC sites. BBC results exclude the UK, Mendelsohn 2011 Audience defined as those that have visited BBC.com in the last month.
  • 3. TRUST BBC.com is the most trusted international news website MBV: % of weekly visitors that agree the site is trustworthy BBC.com 53 WSJ.com 48 CNN.com 37 CNBC.com 35 As a website BBC.com is FT.com 35 considered 40% more Reuters.com 34 Bloomberg.com 34 trustworthy by its users than Euronews.net 32 CNN Money is by its own users. SkyNews.com 23 An advertiser shown on both Finance brands BBC brand advantage vs. sites will be considered 28% CNN Money.com more trusted if it appears on Website Ad shown on website BBC.com – the difference Authoritative +45% +3% coming solely from BBC brand International +34% +9% associations Credible +34% +12% Trustworthy +40% +28% Source: Media Brand Values 2011 Globally ex UK against weekly users of websites. BBC.com Trust Test Summer 2010
  • 4. REACH Largest international news provider in EMEA ex UK…even if our competitors UK reach is included BBC.com reaches 15m unique users in Europe (ex UK) 16,000 Europe ex UK unique users comScore Jan-Mar 2012 monthly average (millions) 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Source: comScore unified Q1 Jan-Mar 2012 monthly average. Ages 15+ Source: comScore Q1 Jan – Mar 2010 monthly average
  • 5. REACH BBC.com is the most visited international news website BBC.com strengthens its lead as the highest viewed websites among European Opinion Leaders 24% 24% 20% 19% 18% 18% 2011 16% 15% 15% 2007 12% 10% 9% 9% 8% 8% 8% 8% 7% 7% 7% 6% 6% 6% 5% 5% 5% 4% 0% Source: European Opinion Leaders Survey 2011. Audience/ Respondents: 31,400/1,691. European Opinion Leaders Survey 2007. Audience / Respondents: 31,713/2,021. Based on those that have ever visited the website. BBC.com figures exclude respondents where the place of business is in the UK
  • 6. PROFILE BBC.com is the #1 international media website in Asia. It receives the highest reach across key targets, such as... OPINION TOP INCOME E-COMMERCE LEADER EARNER CONSUMER FREQUENT CORPORATE HNWI TRAVELER EXECUTIVE Source, (Universe / Sample): PAX 10 Markets (exclude Tokyo), Q1 - Q4 2011, All Respondents (456,830 / 855). Based on monthly visits. Opinion Leader: conducted 3+ business activities; Top income earner: PMI US$10K+, HNWI: investment valued US$1mi+, Source: BBC,CNN Frequent traveller: took 6+ international air trips a year, employed by companies with 300+ employees,, affluent adults who bought anything online last year.
  • 7. GROWTH BBC.com has seen the highest YoY growth of any intl news and business website to maintain its position of highest monthly reach 10,000 comScore unique users YoY growth Jan 2011 vs Jan 2012 (Global ex UK) 8,000 6,000 4,000 2,000 0 -2,000 -4,000 -6,000 Source: comScore Jan 2011 & Jan 2012. Based on monthly unique users Global excl UK
  • 8. GLOBAL Reach an audience outside of the US CNN.com audience composition BBC.com audience composition 7% 9% 6% 26% 4% 11% 4% 20% 76% 37% North America Asia Pacific Europe Latin America Middle East Africa Source: comScore April 2012, Based on CNN.com and BBC sites. BBC results exclude the UK
  • 9. STIMULATING BBC.com most stimulating brand in global news 37% BBC.com 30% Discovery.com 29% WSJ.com 26% CNN.com 25% CNBC.com 24% Bloomberg.com 22% Economist.com 22% Time.com 21% FT.com 21% Reuters.com 20% Forbes.com 20% SkyNews.com 16% euronews.net Source: Media Brand Values 2011 Base: weekly users of each website (BBC.com excl UK)
  • 10. LOYAL & ENGAGED BBC.com users are loyal 74% don’t use another news site 1 BBC.com visitors spend on average 12.5 minutes on the site per visit: 69% greater than the length of time spent on CNN’s website by its visitors 2 1. Sources: comScore February 2012 monthly average. Worldwide ex UK Competitor set includes CNN.com, Bloomberg.com, CNBC.com & Euronews.com. 2. comScore panel only ages 15+, Europe ex UK, February 2012
  • 11. BBC.com users are influential business leaders Worked on international Meet with colleagues from Influential opinion leader business strategy abroad (195 index) (189 index) (203 index) BDM Involved in expenditure C-Suite Set up a new business (170 index) €300k+ (186 index) (137 index) (150 index) Source: BBC,CNN Source: EMS + CMS Europe 2012. Monthly users of BBC websites. Europe ex UK