Social Media Overview For GOLD Major Gift Officers

Leveraging Social Media for Fundraising Success Michael Ames The Pursuant Group

Definition of Terms ,[object Object]

Social Media is… BASED ON A PRESENTATION BY LEE WHITE Remixed from introtosocilamedia by AnnFIOPartners

Well… sort of. BASED ON A PRESENTATION BY LEE WHITE Remixed from introtosocilamedia by AnnFIOPartners

You Can’t Leverage Social Media! ,[object Object],[object Object],[object Object]

Social Media REALLY is… BASED ON A PRESENTATION BY LEE WHITE Remixed from introtosocilamedia by AnnFIOPartners

That is powered by… BASED ON A PRESENTATION BY LEE WHITE Remixed from introtosocilamedia by AnneFIOPartners

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[object Object],[object Object],[object Object],From the Cluetrain Manifesto The Cluetrain Manifesto: The End of Business as Usual : Rick Levine, Christopher Locke, Doc Searls, David Weinberger; Perseus Books ©2000

[object Object],[object Object],[object Object],[object Object],From the Cluetrain Manifesto

Some differences in tactics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SOCIAL MEDIA Audience in control Two way / Being a part of a conversation Adapting the message/ beta Focused on the audience / Adding value Influencing, involving User created content / Co-creation Source: Slide 10 from "What's Next In Media?" by Neil Perkin

In social media, you might be the topic of conversation without being the center of it ,[object Object],[object Object],firstgiving presentation, Using social media to expand your fundraising horizons BROADCAST MEDIA SOCIAL MEDIA

A few quick stats… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Universal McCann’s Comparative Study on Social Media Trends, April 2008 , The conversation is happening…with or without you. BASED ON A PRESENTATION BY LEE WHITE Remixed from introtosocilamedia by AnnFIOPartners

Let’s Consider What Has Happened to Email ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

People have now had a taste of two way conversations around your brand. They won’t wait for you to talk about you. They don’t want to listen to this…

How should the major gift officer respond? ,[object Object],[object Object],[object Object]

Thinking Things Through ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Beth Kanter Groundswell

People Source: Beth Kanter, from 10/08 Share Our Strength presentation

Who are these people? Source: Forrester, Groundswell

Objective: What do you want to accomplish? ,[object Object],[object Object],[object Object],[object Object],[object Object],a specific measurable result expected within a particular time period

Strategy: Plan for how relationships with people will change ,[object Object],[object Object],[object Object],[object Object],[object Object]

Technology: Decide which social technologies to use to support strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tactics – Tools - Time Listen Participate Community Building & Social Networking Generate Buzz Less Time More Time 5hr 10hr 15hr 20hr Share Content Used with Creative Commons permission from Beth Kanter

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Beth Kanter, Listening Literacy Online Listening

Online Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Beth Kanter, Listening Literacy

Social Media Tracking Source: Danielle Brigada, NWF

Laura Lee S. Dooley, Online Engagement Strategist, World Resources Institute Some tools for listening search.twitter.com tweetbeep.com twist.flaptor.com twemes.com www.tweetdeck.com

Laura Lee S. Dooley, Online Engagement Strategist, World Resources Institute Some tools to find others search.twitter.com www.twellow.com www.chrisfinke.com/twitslikeme www.socialbrandindex.com twitter.com

Online Participation ,[object Object],[object Object],[object Object],[object Object],Generate Buzz ,[object Object],[object Object],[object Object]

Share Content ,[object Object],[object Object],[object Object]

Community Building and Social Networking ,[object Object],[object Object],[object Object]

Giving Up Control ,[object Object],[object Object],[object Object],[object Object],firstgiving presentation, Using social media to expand your fundraising horizons

Tactics – Tools - Time Listen Participate Community Building & Social Networking Generate Buzz Less Time More Time 5hr 10hr 15hr 20hr Share Content Used with permission from Beth Kanter

Social Media Overview For GOLD Major Gift Officers

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Social Media Overview For GOLD Major Gift Officers