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Project Management for
                             Rapid eLearning Projects




© 2008 BlueStreak Learning, LLC
                                                                1




                        Jennifer De Vries, CPT

                    President and
                    Chief Solutions Architect
                      Over 20 years of experience in the
                    e-learning industry
                      Managed e-learning programs for Joint Commission
                    (JCAHO), IBM, Motorola, Galileo International and
                    Thomson/NETg
                      Researcher, writer and speaker at major training
                    industry events
                      Wrote first Rapid eLearning research report for Bersin
                    & Associates in 2004

© 2008 BlueStreak Learning, LLC                                                2
Case Study
35 lessons in 35 business days (7 weeks)
On-time delivery of all lessons is critical
10 to 20 minutes each
Content is from a procedure manual, written in
legalese
Needs to be fully scripted for VO
Include 2-6 interactions per lesson

 Possible or Impossible???




              Case Study
35 lessons in 35 business days (7 weeks)
On-time delivery of all lessons is critical
10 to 20 minutes each
Content is from a procedure manual, written in
legalese
Needs to be fully scripted for VO
Include 2-6 interactions per lesson

What would you say/request?
Agenda
In this situation, the most important items
to address are:
  Development methodology/process
  Realistic project schedule
  Selecting team members
  Tracking progress and managing risks
  Client/Manager expectations
  Your own quality of life




  My Start in Rapid eLearning




            Motorola engineer
            e-learning example
Rapid eLearning Definition
Courseware which can be developed in
weeks instead of months
Use tool of choice for SME’s (PowerPoint)
and/or user-friendly templates as starting     Use when
point for courseware                          deadlines are
Provide simple assessment, feedback and         short and
tracking                                         critical
Add media elements which enhance learning
but do not create technology barriers (voice)
Includes synchronous (scheduled) and
asynchronous (self-paced) models
Can be instructionally sound, rather than just
being presentations




                 Discussion

     What do you think of using SME-
      developed content as a starting
           point for courseware
     development? What are the pros
                and cons?
Development Methodology/Process
      Use SME content as a base
          Assume they know the audience and
          content
                                                             SME               ID
          Question things that don’t make sense
          Establish a robust editing and
          enhancement process
      Automate and streamline as much as
      possible
          PowerPoint storyboarding                                     PM
      Think ASSEMBLY LINES!!
          Roles, responsibilities and handoffs are
          clear
          Set standards, build templates and put
          QA process in place
          Multiple lines operating concurrently




      Our Process for Each Lesson

        ID                      SME                   ID                PM
   Re-write slides         Review revised
                                                 Revise per             Approve
 Add photos/graphics         content for
                                               SME comments            storyboard
      Write VO                accuracy



      Author               Author            Author             ID           PM
 Strip SB Notes and           Add         Sync VO into        Review        Approve
Convert with Articulate   interactions   Articulate lesson    lesson         lesson

        VO
     Record VO
Discussion

     What questions do you have
       about Rapid eLearning
      development processes?




        Scheduling Concept

                       VO



Assembly Line #1     Authors   Assembly Line #2
Establish a Realistic Schedule
Establish number of days for each task
Map out process steps across spreadsheet
Schedule the tasks for each lesson
Assume at least two assembly lines
Put an ID in charge of each lesson
Leave the ID a spare day between lessons for
reviews
When you run beyond the deadline, you need
another assembly line
Resource (and budget) accordingly




   Selecting Team Members
               Don’t try to be a superhero
               and do it yourself
               Try to recruit people you
               know can do the job WELL
               Select multi-skilled people as
               much as possible
               Delegate less work to each
               person than you know they
               can do
Discussion

     What are the typical risks we
    face with eLearning projects?




Track Progress/Manage Risks
Check off tasks as they are done
Late = visible date later than today
Assess early and often whether you are
generally on-track
When late, determine whether recoverable “as
is”
  Reassign or add people if needed
  When necessary, ask for overtime in advance
  Escalate delays as necessary
Do NOT assume end of assembly line will
make-up for lost time at the beginning
Client/Manager Expectations
                         Content stability and relevance is
                         key
                         Level of production and
                         interactivity
                           Compare to previous projects
                         Prototype ASAP
    Use project plan
to request appropriate     Provides tangible example
   resources/budget        Refines development process
                         Consider putting agreements in
                         writing




              The Moral of the Story
 When your project is well-
 managed, you:                              For everything there is
                                            a season, a time for
     Have time for what you love            every activity under
     Can nourish your own soul              heaven.
                                            Ecclesiastes 3:1 NLT
     Give back to causes that you
     believe in
End of Case Study
35 lessons in 35 days
Everyone maintained sanity and had a life
Finished two days before the deadline
Client loved the curriculum




            Discussion

    What is your favorite project
        management tip.

            Please share!
Contact Information


                                   Jennifer De Vries, CPT
                                    BlueStreak Learning
                             jennifer@bluestreaklearning.com
                                       630-842-1865

                                  Thank you for your interest.




© 2008 BlueStreak Learning, LLC                                  21

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De Vries PM For Rapid E Learning

  • 1. Project Management for Rapid eLearning Projects © 2008 BlueStreak Learning, LLC 1 Jennifer De Vries, CPT President and Chief Solutions Architect Over 20 years of experience in the e-learning industry Managed e-learning programs for Joint Commission (JCAHO), IBM, Motorola, Galileo International and Thomson/NETg Researcher, writer and speaker at major training industry events Wrote first Rapid eLearning research report for Bersin & Associates in 2004 © 2008 BlueStreak Learning, LLC 2
  • 2. Case Study 35 lessons in 35 business days (7 weeks) On-time delivery of all lessons is critical 10 to 20 minutes each Content is from a procedure manual, written in legalese Needs to be fully scripted for VO Include 2-6 interactions per lesson Possible or Impossible??? Case Study 35 lessons in 35 business days (7 weeks) On-time delivery of all lessons is critical 10 to 20 minutes each Content is from a procedure manual, written in legalese Needs to be fully scripted for VO Include 2-6 interactions per lesson What would you say/request?
  • 3. Agenda In this situation, the most important items to address are: Development methodology/process Realistic project schedule Selecting team members Tracking progress and managing risks Client/Manager expectations Your own quality of life My Start in Rapid eLearning Motorola engineer e-learning example
  • 4. Rapid eLearning Definition Courseware which can be developed in weeks instead of months Use tool of choice for SME’s (PowerPoint) and/or user-friendly templates as starting Use when point for courseware deadlines are Provide simple assessment, feedback and short and tracking critical Add media elements which enhance learning but do not create technology barriers (voice) Includes synchronous (scheduled) and asynchronous (self-paced) models Can be instructionally sound, rather than just being presentations Discussion What do you think of using SME- developed content as a starting point for courseware development? What are the pros and cons?
  • 5. Development Methodology/Process Use SME content as a base Assume they know the audience and content SME ID Question things that don’t make sense Establish a robust editing and enhancement process Automate and streamline as much as possible PowerPoint storyboarding PM Think ASSEMBLY LINES!! Roles, responsibilities and handoffs are clear Set standards, build templates and put QA process in place Multiple lines operating concurrently Our Process for Each Lesson ID SME ID PM Re-write slides Review revised Revise per Approve Add photos/graphics content for SME comments storyboard Write VO accuracy Author Author Author ID PM Strip SB Notes and Add Sync VO into Review Approve Convert with Articulate interactions Articulate lesson lesson lesson VO Record VO
  • 6. Discussion What questions do you have about Rapid eLearning development processes? Scheduling Concept VO Assembly Line #1 Authors Assembly Line #2
  • 7. Establish a Realistic Schedule Establish number of days for each task Map out process steps across spreadsheet Schedule the tasks for each lesson Assume at least two assembly lines Put an ID in charge of each lesson Leave the ID a spare day between lessons for reviews When you run beyond the deadline, you need another assembly line Resource (and budget) accordingly Selecting Team Members Don’t try to be a superhero and do it yourself Try to recruit people you know can do the job WELL Select multi-skilled people as much as possible Delegate less work to each person than you know they can do
  • 8. Discussion What are the typical risks we face with eLearning projects? Track Progress/Manage Risks Check off tasks as they are done Late = visible date later than today Assess early and often whether you are generally on-track When late, determine whether recoverable “as is” Reassign or add people if needed When necessary, ask for overtime in advance Escalate delays as necessary Do NOT assume end of assembly line will make-up for lost time at the beginning
  • 9. Client/Manager Expectations Content stability and relevance is key Level of production and interactivity Compare to previous projects Prototype ASAP Use project plan to request appropriate Provides tangible example resources/budget Refines development process Consider putting agreements in writing The Moral of the Story When your project is well- managed, you: For everything there is a season, a time for Have time for what you love every activity under Can nourish your own soul heaven. Ecclesiastes 3:1 NLT Give back to causes that you believe in
  • 10. End of Case Study 35 lessons in 35 days Everyone maintained sanity and had a life Finished two days before the deadline Client loved the curriculum Discussion What is your favorite project management tip. Please share!
  • 11. Contact Information Jennifer De Vries, CPT BlueStreak Learning jennifer@bluestreaklearning.com 630-842-1865 Thank you for your interest. © 2008 BlueStreak Learning, LLC 21