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Social Media at 50,000 Feet

                     Image via Flickr from FrancoisRoche
Technology changes communication
Technology changes communication




                        Image via Flickr from jimabeles
Technology changes communication




                        Image via Flickr from RobotSkirts
Technology changes communication
Newspaper circulation
      is declining




Source: http://bit.ly/vbdQ99   Image via Flickr from Troy Holden
Live TV watching declining




Source: http://read.bi/LZgHRB
The Definition of Insanity
“Insanity: Doing the same thing
over and over again and
expecting different results.”
          -- Albert Einstein
Source: http://usat.ly/eKQ6cx
SoLive TV watching declining
   where do
you go to reach
your audience?




                       Image via Flickr will ockenden
Source: http://bit.ly/lmLRs6   Image from 6S Marketing
Live TV watching declining




YouTube serves over
4 billion views a day.

                         Image via Flickr @NYCphotos-flickr
14% Live TV watching declining
     of Canadians
are using Twitter.




YouTube serves
over 4 billion
views a day.
                 Image via Flickr from Michigan Municipal League (MML)
What is social
media ... really?!?


                      Image via Flickr from PhotoJonny
It’s not about the tools.

                            Image via Flickr from PhotoJonny
It isn’t about shouting your
message the loudest.
                               Image via Flickr from ehnmark
It’s about
conversations.

  Image via Flickr from Steve Rhodes
It’s about sharing.

                      Image via Flickr from Steve Rhodes
It’s about
helping.
             Image via Flickr from Steve Rhodes
Why is social media so popular?
Connect with friends
                                           Follow celebrities

  Learn things    Meet new people

                                          Play games

   Always connected
                         Get free stuff
           Why is social media so popular?

Complain
                            Find out what’s happening
That’s nice and
             all, but what does
             that mean for
             organizations?

It’s about
helping.
              Image via Flickr from Steve Rhodes
                                    Image via Flickr from rutty
“The ROI of social
media is your
business will still
exist in 5 years.”
       - Erik Qualman
78% of consumers trust
peer recommendations.



                         Image via Flickr from Steve Rhodes
Only 14% trust ads.




78% of consumers trust
peer recommendations.



                            Image via Flickr from Whitewolf Photography
Only 14% trust ads.




78% of consumers trust
peer recommendations.



                                  Image via Flickr from megadem
Only 14% trust
                        ads.




78% of consumers
trust peer
recommendations.
      Social media levels the playing field.

                                  Image via Flickr from crowbert
Be authentic
Timely responses




                   Image via Flickr from wwarby
Timely
responses




            Social currency
                Image via Flickr from anitakhart
Experiment
Timely
responses




            Social
            currency
Timely
responses




            Social currency
               Image via Flickr from Mike Traboe
Hadley Jons, 20, posted “actually
excited for jury duty tomorrow. It’s
gonna be fun to tell the defendant
they’re GUILTY. :P” on her Facebook
update before the trial was finished.
Lesson Learned




 Lesson Learned
 Think before you post.
Lesson Learned




 Lesson Learned
Think before you post act.
Lesson Learned




 Lesson Learned
Don’t ignore social media.
Recommended Reading

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Social media at 50,000 feet

Hinweis der Redaktion

  1. In 2011, the Audit Bureau of Circulations  top-line report shows that 19 of the 23 Canadian newspapers saw a decrease in circulation.
  2. From May 2011 to March 2012, the number of people watching live or same-day TV has dramatically declined.
  3. From May 2011 to March 2012, the number of people watching live or same-day TV has dramatically declined.
  4. Directed $20 million into social media campaign to support worthy projects Allowed community to vote on favorite projects Earned 2.8 billion earned media impressions More than 50 million votesFacebook ‘likes’ increased more than 500% since start of the project
  5. an exclusive-to-Twitter promotion brought in 15% of the day’s business.20% of sales come from Twitter followers
  6. In 2010, MRU had plans for a 16 month centennial celebration.  The problem was how to keep the momentum going during that long time frame.  After much thought, Monty the Gnome was born.Monty was a cheeky and fun character that staff and students were able to connect with.  The execution was brilliant. From having staff and students take 100 cutouts of Monty on vacation with them and include him in photographs to developing a voice that people connected with.  Monty definitely gave people something to talk about.