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Webinar: July 27, 2011
                                            Webinar



                   “Maximizing
             Facebook Marketing with
             Promotions and Contests”



    Mike Gingerich
    TabSite Co-founder


Facebook.com/TabSite                   www.TabSite.com
Webinar: July 27, 2011




    Video Replay
      Available
www.TabSite.com/webinars
see January 17, 2013 video
Webinar: July 27, 2011
                                             Webinar
                                               Webinar


Agenda:
• 4 Main Types of Promotions for Pages
• How to Select Best Promo Type for Use
• Strategies for Page Promo Engagement
• Best Practices / Mobile Users
• Question & Answer / Winner of TabSite
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar

Why Promotions for                                 Pages?
• 79% of Facebook fans are more likely to
purchase from a brand they have Liked
• Promotions and Game tools draw people in
to a page. It’s a reason to come.
• Promotions lend themselves to Like’s,
Comments, and Shares. ENGAGEMENT+
• Promotions are social. Promotions are fun.

Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



  The 4 Primary Types of
  Facebook Promotions
  1.        Sweepstakes
  2.        Deals and Offers
  3.        Contests
  4.        Multi-Social Network Promos

Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Sweepstakes

•Chance-Based
•Random winner
•Simple Entry Process
•Great Lead Capture
• Can work for many
Industries


Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Sweepstakes




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Sweepstakes

• Share first
• Then enter

Friend Share
Deal Reveal
Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Deal / Offer
•Like to Access
•Share to Access
•Simple Process
•Can be Lead Capture
• Can work for many
Industries



Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Deal / Offer
•Share to Access
• Simple Process
• Everyone Wins




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Deal / Offer




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Contests
•Photo, Video
•Essay, Tagline
• More Engagement
• Better Qualifying
Of Entrants
• Fan or Judge Vote



Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Contests
•Entrants Share
• Voters Share
• = More Action
• Better Qualifying
Of Entrants




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Contests
• 2 Stage option
(Round 1 & Finals)
• Admin only option
• Get Fan Content




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Video Contests
• More involved for
Entrants
• Make prize worth
The effort
• May need longer
runway to enter
• Set voting to 1x / day
To get returnees!

Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



 Multi-Social Network Promos
 •Means: Facebook + Another Social Network
 such as

 • Can increase community / traffic of both
 • A way to build presence on 2nd Network
 • Powerful synergy can take place!


Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar


 Multi-Social Network Promos




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar


 Multi-Social Network Promos




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar



Instagram
Contest on
Facebook

FB.com/BNcollege




Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                            Webinar
                                              Webinar


  How to Select the Right Promo
•What is your Goal?
  •Capture Email address info?
  •Get fan image content with your product?
  •Build following on other social network?


  DETERMINE YOUR GOALS
  FOR THE PROMOTION
Webinar: July 27, 2011
                                               Webinar
                                                 Webinar


  How to Select the Right Promo
•What does your product/service lend itself
to for a promotion to make sense?
• Is your audience capable of video?
• Is your audience using Pinterest?
• How Big / Small is your Reward?


  IDENTIFY TARGET AUDIENCE!
Webinar: July 27, 2011
                                            Webinar
                                              Webinar


Keys: Sweepstakes, Coupons, & Deals
•Offer lowest barrier to entry
•Quick way to gain fans
•Easy way to build Email list
•Each user interacts with it typically once
for a deal, perhaps multiple times if
sweepstakes allows 1 entry per day


Offer to Everyone or Offer to 1 Winner?
Webinar: July 27, 2011
                                             Webinar
                                               Webinar


  Keys for Contests:
  •Photo contest requires modest work
  •Video / Essay Contests require most work
  for Entrant to prepare
  •Best interaction because entrants interact
  and they solicit voters to vote


Your Content, User Content? Goal?
Webinar: July 27, 2011
                                            Webinar
                                              Webinar


Keys for Contests:
• Allow voting 1x per day to keep them
coming back to vote!
• Time length must not be too long / short


•Setup so that repeat visits occur!
Webinar: July 27, 2011
                                          Webinar
                                            Webinar


Keys for Multi-Social:
•Make crossing-over seamless
•The other network must be used by a
critical mass of your fans already
•Largely image based. Not for videos or
essays for sure.


•Are your fans on that Network?
Webinar: July 27, 2011
                            Webinar
                              Webinar




Best Practices
     For
PROMOTING
Webinar: July 27, 2011
                                                              Webinar
                                                                Webinar




Majority of Time
spent
on Facebook
is spent in the

News Feed.

Twitter Hashtag: #TabSite   Facebook.com/TabSite      www.TabSite.com
Webinar: July 27, 2011
                                          Webinar
                                            Webinar

Add Tab App 111 x 74 image On Timeline
Webinar: July 27, 2011
                           Webinar
                             Webinar



Best Practice
IMAGE POST
WITH
DESCRIPTION
AND
SMART URL IN
BODY OF POST
Webinar: July 27, 2011
                                           Webinar
                                             Webinar

Best Practice   Pin or Highlight Post
Webinar: July 27, 2011
                                                                   Webinar
                                                                     Webinar

 Smart URL that is Mobile Friendly




https://www.facebook.com/SchwarzkopfProfessionalUSA/app_317355118338012
Webinar: July 27, 2011
                                      Webinar
                                        Webinar

Smart URL that is Mobile Friendly
      Promotional Tools area
Webinar: July 27, 2011
                                     Webinar
                                       Webinar

Schedule Posts for Prime Times
 Use Facebook’s Page Scheduler or
       Tools within TabSite
Webinar: July 27, 2011
                                     Webinar
                                       Webinar

Schedule Posts for Prime Times
     Promotional Tools area

 Use Facebook’s Page Scheduler or
       Tools within TabSite
Webinar: July 27, 2011
                                         Webinar
                                           Webinar


Best Practices
LINK TO SPECIFIC TAB FROM YOUR SITE




Not simply your Facebook Page URL!
Webinar: July 27, 2011
                                          Webinar
                                            Webinar


BEST PRACTICES:
• Announce Upcoming Promo
• Announce Launch of Promo
• Repeat Launch Announcement
• Daily Reminder Posts
• Update on Status Post
• Nearing End Posts
• Announce Winners Posts
Webinar: July 27, 2011
                                                                   Webinar
                                                                     Webinar



When to Post is Critical to Success


 Brands posting outside of business hours
 had   20% higher engagement rates
            Source: Buddy Media: Strategies for Effective Facebook Wall Posts
Webinar: July 27, 2011
                                            Webinar
                                              Webinar



When to Post is Critical to Success

  Links posted from 1pm to       4pm
  result in the highest clicks

  Peak time of the week is…..
  Wednesday at 3pm
                             Source Bitly, May 2012
Webinar: July 27, 2011
                                         Webinar
                                           Webinar

Use the App Social Sharing features!

To Promote
On Facebook
Twitter
G+
Pinterest
Webinar: July 27, 2011




    Thanks for
joining me today!
www.Facebook.com/TabSite
   www.TabSite.com

    @Mike_Gingerich
Webinar: July 27, 2011




    Video Replay
      Available
www.TabSite.com/webinars
see January 17, 2013 video

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Maximize Facebook Marketing with Contests and Promotions on Pages

  • 1. Webinar: July 27, 2011 Webinar “Maximizing Facebook Marketing with Promotions and Contests” Mike Gingerich TabSite Co-founder Facebook.com/TabSite www.TabSite.com
  • 2. Webinar: July 27, 2011 Video Replay Available www.TabSite.com/webinars see January 17, 2013 video
  • 3. Webinar: July 27, 2011 Webinar Webinar Agenda: • 4 Main Types of Promotions for Pages • How to Select Best Promo Type for Use • Strategies for Page Promo Engagement • Best Practices / Mobile Users • Question & Answer / Winner of TabSite
  • 4. Webinar: July 27, 2011 Webinar Webinar Why Promotions for Pages? • 79% of Facebook fans are more likely to purchase from a brand they have Liked • Promotions and Game tools draw people in to a page. It’s a reason to come. • Promotions lend themselves to Like’s, Comments, and Shares. ENGAGEMENT+ • Promotions are social. Promotions are fun. Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 5. Webinar: July 27, 2011 Webinar Webinar The 4 Primary Types of Facebook Promotions 1. Sweepstakes 2. Deals and Offers 3. Contests 4. Multi-Social Network Promos Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 6. Webinar: July 27, 2011 Webinar Webinar Sweepstakes •Chance-Based •Random winner •Simple Entry Process •Great Lead Capture • Can work for many Industries Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 7. Webinar: July 27, 2011 Webinar Webinar Sweepstakes Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 8. Webinar: July 27, 2011 Webinar Webinar Sweepstakes • Share first • Then enter Friend Share Deal Reveal Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 9. Webinar: July 27, 2011 Webinar Webinar Deal / Offer •Like to Access •Share to Access •Simple Process •Can be Lead Capture • Can work for many Industries Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 10. Webinar: July 27, 2011 Webinar Webinar Deal / Offer •Share to Access • Simple Process • Everyone Wins Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 11. Webinar: July 27, 2011 Webinar Webinar Deal / Offer Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 12. Webinar: July 27, 2011 Webinar Webinar Contests •Photo, Video •Essay, Tagline • More Engagement • Better Qualifying Of Entrants • Fan or Judge Vote Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 13. Webinar: July 27, 2011 Webinar Webinar Contests •Entrants Share • Voters Share • = More Action • Better Qualifying Of Entrants Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 14. Webinar: July 27, 2011 Webinar Webinar Contests • 2 Stage option (Round 1 & Finals) • Admin only option • Get Fan Content Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 15. Webinar: July 27, 2011 Webinar Webinar Video Contests • More involved for Entrants • Make prize worth The effort • May need longer runway to enter • Set voting to 1x / day To get returnees! Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 16. Webinar: July 27, 2011 Webinar Webinar Multi-Social Network Promos •Means: Facebook + Another Social Network such as • Can increase community / traffic of both • A way to build presence on 2nd Network • Powerful synergy can take place! Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 17. Webinar: July 27, 2011 Webinar Webinar Multi-Social Network Promos Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 18. Webinar: July 27, 2011 Webinar Webinar Multi-Social Network Promos Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 19. Webinar: July 27, 2011 Webinar Webinar Instagram Contest on Facebook FB.com/BNcollege Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 20. Webinar: July 27, 2011 Webinar Webinar How to Select the Right Promo •What is your Goal? •Capture Email address info? •Get fan image content with your product? •Build following on other social network? DETERMINE YOUR GOALS FOR THE PROMOTION
  • 21. Webinar: July 27, 2011 Webinar Webinar How to Select the Right Promo •What does your product/service lend itself to for a promotion to make sense? • Is your audience capable of video? • Is your audience using Pinterest? • How Big / Small is your Reward? IDENTIFY TARGET AUDIENCE!
  • 22. Webinar: July 27, 2011 Webinar Webinar Keys: Sweepstakes, Coupons, & Deals •Offer lowest barrier to entry •Quick way to gain fans •Easy way to build Email list •Each user interacts with it typically once for a deal, perhaps multiple times if sweepstakes allows 1 entry per day Offer to Everyone or Offer to 1 Winner?
  • 23. Webinar: July 27, 2011 Webinar Webinar Keys for Contests: •Photo contest requires modest work •Video / Essay Contests require most work for Entrant to prepare •Best interaction because entrants interact and they solicit voters to vote Your Content, User Content? Goal?
  • 24. Webinar: July 27, 2011 Webinar Webinar Keys for Contests: • Allow voting 1x per day to keep them coming back to vote! • Time length must not be too long / short •Setup so that repeat visits occur!
  • 25. Webinar: July 27, 2011 Webinar Webinar Keys for Multi-Social: •Make crossing-over seamless •The other network must be used by a critical mass of your fans already •Largely image based. Not for videos or essays for sure. •Are your fans on that Network?
  • 26. Webinar: July 27, 2011 Webinar Webinar Best Practices For PROMOTING
  • 27. Webinar: July 27, 2011 Webinar Webinar Majority of Time spent on Facebook is spent in the News Feed. Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
  • 28. Webinar: July 27, 2011 Webinar Webinar Add Tab App 111 x 74 image On Timeline
  • 29. Webinar: July 27, 2011 Webinar Webinar Best Practice IMAGE POST WITH DESCRIPTION AND SMART URL IN BODY OF POST
  • 30. Webinar: July 27, 2011 Webinar Webinar Best Practice Pin or Highlight Post
  • 31. Webinar: July 27, 2011 Webinar Webinar Smart URL that is Mobile Friendly https://www.facebook.com/SchwarzkopfProfessionalUSA/app_317355118338012
  • 32. Webinar: July 27, 2011 Webinar Webinar Smart URL that is Mobile Friendly Promotional Tools area
  • 33. Webinar: July 27, 2011 Webinar Webinar Schedule Posts for Prime Times Use Facebook’s Page Scheduler or Tools within TabSite
  • 34. Webinar: July 27, 2011 Webinar Webinar Schedule Posts for Prime Times Promotional Tools area Use Facebook’s Page Scheduler or Tools within TabSite
  • 35. Webinar: July 27, 2011 Webinar Webinar Best Practices LINK TO SPECIFIC TAB FROM YOUR SITE Not simply your Facebook Page URL!
  • 36. Webinar: July 27, 2011 Webinar Webinar BEST PRACTICES: • Announce Upcoming Promo • Announce Launch of Promo • Repeat Launch Announcement • Daily Reminder Posts • Update on Status Post • Nearing End Posts • Announce Winners Posts
  • 37. Webinar: July 27, 2011 Webinar Webinar When to Post is Critical to Success Brands posting outside of business hours had 20% higher engagement rates Source: Buddy Media: Strategies for Effective Facebook Wall Posts
  • 38. Webinar: July 27, 2011 Webinar Webinar When to Post is Critical to Success Links posted from 1pm to 4pm result in the highest clicks Peak time of the week is….. Wednesday at 3pm Source Bitly, May 2012
  • 39. Webinar: July 27, 2011 Webinar Webinar Use the App Social Sharing features! To Promote On Facebook Twitter G+ Pinterest
  • 40. Webinar: July 27, 2011 Thanks for joining me today! www.Facebook.com/TabSite www.TabSite.com @Mike_Gingerich
  • 41. Webinar: July 27, 2011 Video Replay Available www.TabSite.com/webinars see January 17, 2013 video

Hinweis der Redaktion

  1. Pros of using a sweepstakes:Low barrier to entry (simple form completion)Can work for a wide variety of industriesSweepstakes can gather key user information, such as email or location, important for future marketingCons:Because little is required for entry, there may be more entries that are outside of the target customer profileUsers can potentially enter more than once by using different email addressesThere is often limited additional engagement tied to the promotion once a visitor has entered
  2. Cons:Because little is required for entry, there may be more entries that are outside of the target customer profileUsers can potentially enter more than once by using different email addressesThere is often limited additional engagement tied to the promotion once a visitor has entered
  3. Cons:Because little is required for entry, there may be more entries that are outside of the target customer profileUsers can potentially enter more than once by using different email addressesThere is often limited additional engagement tied to the promotion once a visitor has entered
  4. Pros of using a deal:Low barrier to entry (simple task completion)Expands reach to additional social networks—This can help the Page reach a wider audience or another type of audience than currently reachedCan work for a wide variety of industriesPages get something of value in return, such as further exposure, a like or an email address
  5. Cons:Again, low barrier to entry means those accessing may or may not be your target clientUsers can potentially enter more than once by using different email addressesThere is often limited additional engagement tied to the promotion once a visitor has entered
  6. Cons:Again, low barrier to entry means those accessing may or may not be your target clientUsers can potentially enter more than once by using different email addressesThere is often limited additional engagement tied to the promotion once a visitor has entered
  7. Pros of using a contest:More opportunity for engagement—Entrants are one segment of those participating, while those coming to view entries and vote are another participating group. Together, this can add more overall reach, exposure and interaction to the Page.Entrants are motivated to share with friends—Entrants want votes, so they extend the reach of the contest to their network of friends asking for their vote. This social sharing by entrants to their friends increases the overall reach of the contest. In addition, this friend-to-friend introduction of a Page by an entrant can be a positive referral mechanism. It can add trust and credibility to the Page and its products and services via the friend’s invitation to vote.
  8. Access to user-generated content—If the promotional rules outline that the entries can be used by the company holding the contest, this can be an excellent method to gather user-generated content relevant to your brand that can be used in future social marketing.
  9. Fan voting does not mean the best entry necessarily wins—An entrant may barely meet the requirements for submission but may be phenomenal at getting the word out and drumming up voters for their entry. This can have a negative impact on the overall promotion and may cause negative comments, exactly opposite of the type of engagement you hope for!
  10. Tips:Be very clear about what the entrant needs to submit to meet your entry criteria.The prize value should be in line with the time commitment the entrant will invest in order to develop the entry. (A $30 gift certificate won’t cut it for being required to create a 30-second video trailer that involves actors and editing!)Keep the contest moving! Do not run a month-long contest. The attention span of a Facebook user is not geared toward keeping track of an entry and voting once a day for 30 days. A better span is 5-7 days, or perhaps 10 days if it’s a two-stage contest (initial and final rounds).Set voting to once per day. This encourages entrants to get voters to come back each day, a perfect situation for your Page!
  11. Tips:Be very clear about what the entrant needs to submit to meet your entry criteria.The prize value should be in line with the time commitment the entrant will invest in order to develop the entry. (A $30 gift certificate won’t cut it for being required to create a 30-second video trailer that involves actors and editing!)Keep the contest moving! Do not run a month-long contest. The attention span of a Facebook user is not geared toward keeping track of an entry and voting once a day for 30 days. A better span is 5-7 days, or perhaps 10 days if it’s a two-stage contest (initial and final rounds).Set voting to once per day. This encourages entrants to get voters to come back each day, a perfect situation for your Page!
  12. Tips:Know your target audience—Is your target audience using Pinterest or Instagram already? If so, a multi-network social promotion could work well.Ensure the process is seamless—To ensure the highest completion rates, make sure the promotion is doing the work for the user and providing the best possible experience. Apps integrating OAuth for login or other integrated means to access the second service within the process (no ”open in new browser window” issues) are critical. Users must come, understand and be able to complete in short order.Be active on the second social network! Make sure your company has a solid presence on the second social network. It is of less value if you want users to tweet or pin if your brand isn’t also there to follow!
  13. Pros of using a multi-network social promo:Extend the brand to more social locations—This type of promotion can work well for a company whose audience is active on more than one social network or for a company seeking to continue gaining Facebook traction along with expanding and enlarging visibility on Pinterest, for example.Image-driven—Images are powerful in social media and a multi-network social promo using images can capture the attention of viewers and invite engagement such as sharing and comments, all of which can serve to boost visibility and drive referral traffic.Suitable for a wide variety of businesses—A multi-network social promotion can work for apparel firms to credit unions, venues to radio stations and more.
  14. Cons:Narrower audience—To be relevant, your audience must be users of both Facebook and the other social platform. This can decrease the number of users who participate.Not as easy to complete—The pinning, tweeting or posting could require a login to the second social network, which can increase the dropout rate.Limitations of the social network—In the case of a Facebook and Instagram multi-network promotion, the fact that Instagram does not allow desktop users to load photos can cause higher abandon rates. Users on a PC would have to switch to their mobile device to load the image to Instagram. Anything not easy can decrease follow-through.